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NHTSA ID Number: 10244707

Manufacturer Communication Number: TSB 23-2307

Summary

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.

This bulletin supersedes 22-2254. Reason for update: Incorrect Procedure

Model:

Summary

This article supersedes TSB 22-2254 to update the Issue, Action and Service Procedure.

Issue: Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang/Ranger, 2020-2021 EcoSport/Expedition/Navigator, 2020-2022 Escape/F-Super Duty/Corsair, 2020-2023 Explorer/Aviator, 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to:

Loss of BlueTooth pairing
Loss of navigation destinations
Slow/lag operation
Sirius audio not functioning properly after a key cycle with active subscription
Presets not responding or indicating properly
Intermittent audio echo/robotic voice heard during a Bluetooth phone call
Wi-Fi connection message pop-up every key cycle
Frozen unresponsive touchscreen
Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only)
Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only)
Inoperative infotainment applications
Poor/no AppLink function
Apple CarPlay not launching on connection or a black screen when connected
Voice prompts that skip or have short pauses while directions are being provided
Sirius Travel Link™ not working properly with active subscription
Remote start not able to be scheduled from FordPass or Lincoln Way (2020 vehicles only)
Blank or frozen center display screen
System states In Michigan when trying to select a Point Of Interest (POI) on the navigation system
System scrolls through FM presets on screen when listening to Bluetooth or when on Android Auto/CarPlay
Climate control features missing after previous update
Temperature not displayed in pop up screen when increasing or decreasing temperature (2020-2021 Aviator/Navigator only)
Center display screen flicker (2020-2022 Explorer/Aviator and 2020-2021 Navigator) This may be due to the SYNC Software.

To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

One of the following vehicle lines:
- 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus
- 2019-2021 Transit Connect
- 2019-2023 Mustang/Ranger
- 2020-2021 EcoSport/Expedition/Navigator
- 2020-2022 Escape/F-Super Duty/Corsair
- 2020-2023 Explorer/Aviator
- 2021-2023 Bronco Sport
- 2022-2023 Maverick
Equipped with SYNC 3
At least one of the following infotainment concerns:
- Loss of BlueTooth pairing
- Loss of navigation destinations
- Slow/lag operation
- Sirius audio not functioning properly after a key cycle with active subscription
- Presets not responding or indicating properly
- Intermittent audio echo/robotic voice heard during a Bluetooth phone call
- Wi-Fi connection message pop-up every key cycle
- Frozen unresponsive touchscreen
- Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only)
- Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only)
- Inoperative infotainment applications
- Poor/no AppLink function
- Apple CarPlay not launching on connection or a black screen when connected
- Voice prompts that skip or have short pauses while directions are being provided
- Sirius Travel Link™ not working properly with active subscription
- Remote start not able to be scheduled from FordPass or Lincoln Way (2020 vehicles only)
- Blank or frozen center display screen
- System states In Michigan when trying to select a point of interest (POI) on the navigation system
- System scrolls through FM presets on screen when listening to Bluetooth or when on Android Auto/CarPlay
- Climate control features missing after previous update
- Temperature not displayed in pop up screen when increasing or decreasing temperature (2020-2021 Aviator/Navigator only)
- Center display screen flicker (2020-2022 Explorer/Aviator and 2020-2021 Navigator)

Service Procedure

NOTE: For vehicles that are not currently at the dealership, the customer can also update their vehicle’s SYNC 3 software via Wi-Fi or follow the instructions on https://www.owner.Ford.com or https://www.owner.Lincoln.com to update the SYNC 3 software.

1. Reprogram the APIM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool.

(1). When FDRS asks Do You Have A SYNC3 Universal Device, select No.

70 Affected Products

Vehicles

1 Associated Document

Manufacturer Communications

23-2307
10 October 2023

https://www.nhtsa.gov/recalls?nhtsaId=10244707

MC-10244707-0001.pdf 71.261KB

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NHTSA ID Number: 10214878

Manufacturer Communication Number: TSB 22-2254

Summary

1 Associated Document

Manufacturer Communications

22-2254
28 June 2022

https://www.nhtsa.gov/recalls?nhtsaId=10214878

MC-10214878-0001.pdf 76.379KB

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NHTSA ID Number: 10214125

Manufacturer Communication Number: TSB 22-2225

Summary

1 Associated Document

Manufacturer Communications

22-2225
08 June 2022

https://www.nhtsa.gov/recalls?nhtsaId=10214125

MC-10214125-0001.pdf 76.387KB

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NHTSA ID Number: 10203656

Manufacturer Communication Number: TSB 21-2411

Summary

This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided

1 Associated Document

Manufacturer Communications

21-2411
18 November 2021

https://www.nhtsa.gov/recalls?nhtsaId=10203656

MC-10203656-0001.pdf 143.281KB

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NHTSA ID Number: 10202705

Manufacturer Communication Number: TSB 21-2342

Summary

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.

1 Associated Document

Manufacturer Communications

21-2342
07 October 2021

https://www.nhtsa.gov/recalls?nhtsaId=10202705

MC-10202705-0001.pdf 76.829KB

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NHTSA ID Number: 10201620

Manufacturer Communication Number: TSB 21-2294

Summary

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.

1 Associated Document

Manufacturer Communications

21-2294
07 September 2021

https://www.nhtsa.gov/recalls?nhtsaId=10201620

MC-10201620-0001.pdf 76.921KB

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NHTSA ID Number: 10200743

Manufacturer Communication Number: TSB 21-2263

Summary

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.

1 Associated Document

Manufacturer Communications

21-2263
09 August 2021

https://www.nhtsa.gov/recalls?nhtsaId=10200743

MC-10200743-0001.pdf 89.228KB

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NHTSA ID Number: 10194433

Manufacturer Communication Number: TSB 21-2150

Summary

Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.

1 Associated Document

Manufacturer Communications

21-2150
12 May 2021

https://www.nhtsa.gov/recalls?nhtsaId=10194433

MC-10194433-0001.pdf 99.006KB

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NHTSA ID Number: 10181924

Manufacturer Communication Number: TSB 20-2363

Summary

Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.

1 Associated Document

Manufacturer Communications

20-2363
19 October 2020

https://www.nhtsa.gov/recalls?nhtsaId=10181924

MC-10181924-0001.pdf 154.349KB

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NHTSA ID Number: 10180340

Manufacturer Communication Number: TSB 20-2301

Summary

Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.

1 Associated Document

Manufacturer Communications

20-2301
08 September 2020

https://www.nhtsa.gov/recalls?nhtsaId=10180340

MC-10180340-0001.pdf 84.221KB

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NHTSA ID Number: 10165705

Manufacturer Communication Number: TSB 19-2282

Summary

Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph (10 mph), the rear view camera remains on the screen at speeds below 16 kph (10 mph), or inoperative infotainment applications. This may be due to the SYNC 3 software version installed on the vehicle. To correct the condition, follow the Service Procedure steps to reprogram the accessory protocol interface module (APIM).

1 Associated Document

Manufacturer Communications

19-2282
16 September 2019

https://www.nhtsa.gov/recalls?nhtsaId=10165705

MC-10165705-0001.pdf 112.724KB

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NHTSA ID Number: 10179121

Manufacturer Communication Number: TSB 20-2259

Summary

1 Associated Document

Manufacturer Communications

20-2259
10 August 2020

https://www.nhtsa.gov/recalls?nhtsaId=10179121

MC-10179121-0001.pdf 247.624KB

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Ford SYNC Updates

Bestseller No. 1

2025 Latest A15 Navigation SD Card Compatible with Ford/Lincoln, F150 Explorer Fusion Expedition Escape Edge MKC MKZ MKX Sync Navigation Accessories Update USA/Canada Maps, GM5T-19H449-AJ

LATEST DATA: A15 navigation SD card updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases. This map update covers hundreds of cities, counties and metropolitan areas in all 50 U.S. states and Canada. Latest 2025 version navigation accessories fits for Ford/Lincoln.
COMPATIBLE WITH FORD MODELS: Fits for Ford (F-150 2013 - 2015), (EXPLORER 2011 - 2016), (FUSION 2013 - 2016), (EXPEDITION 2015), (ESCAPE 2013 - 2015), (EDGE 2011 - 2015), (FOCUS 2012 - 2015), (C-MAX 2013 - 2015), (ESCAPE HYBRID 2013 - 2015), (EXPEDITION XT 2015), (FIESTA 2014 - 2015), (FLEX 2013 - 2015), (MUSTANG 2015), (SUPER DUTY (F-250 / F-350 / F-450) 2013 - 2016), (TAURUS 2013 - 2015), (TRANSIT 2013 - 2015), (TRANSIT CONNECT 2014 - 2016).
COMPATIBLE WITH LINCOLN MODELS: Fits for LINCOLN (MKZ 2013 - 2016), (MKX 2011 - 2016), (MKC 2015), (MKS 2013 - 2015), (MKT 2013 - 2015), (NAVIGATOR 2015).
INSTALLATION INSTRUCTION: You need to check if the CCPU of Ford/Lincoln SYNC system is compatible or needs to be updated first, check the product image corresponding to the CCPU version. To install: 1. Turn vehicle off 2. Locate the SD card slot 3. Remove the old SD Card 4. Insert the new Navigatilon SD Card into the SD card slot untll it clicks 5. Start the engine to ensure the new Navigation SD Card is functioning. The word "Navigation" should appear in the upper right hand corner.
BUY WITH CONFIDENCE: Press Navigation to access navigation functions. lf “Insert Nav SD Card" appears, this means the system doesn't recognize that the new card was inserted. Ensure the card is inserted all the way until it clicks. If for any reason you are not satisfied with your Navigation SD Card, we offer 24-hour, 100% satisfaction customer support services.

Bestseller No. 2

2025 Latest Version A15 Navigation SD Card Compatible with Ford/Lincoln, Includes New Updated Roads USA and Canada - Sync 2 Navigation System

✅✅✅ Lifetime Service& Add to Cart Now!: Reliable, simple, and made to last, each Lucksky A15 Navigation SD Card comes with an absolute lifetime guarantee – that's our promise of enduring quality.
✅Compatible with Ford Navigation: C-Max (2013-2015), (Edge 2011/2015), Escape (2013/2015), Escape Hybrid (2013-2015), Expedition 2015, Expedition XT 2015, Explorer (2011-2016), F-150 (2013-2015), Fiesta (2014-2015), Flex (2013/2015), Focus (2012-2015), Fusion (2013-2016), Mustang 2015, Super Duty(F-250/FF-350/F-450) (2013-2016), Transit (2013 2015), Transit Connect (2014-2016)
✅Compatible with Lincoln Navigation: MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016), NAVIGATOR 2015
✅2025 A15 Newest System: The map includes the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada. This ford navigation sd card update is only available for SYNC systems that use SD cards for navigation. This A15 card Updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases.
✅Built-in Premium Chips: The ford navigation sd card is made of premium chips and 9 pins. It has 32GB of memory and high-speed data processing ability, which is not easily burned or damaged during use.

Bestseller No. 3

2024 Latest Version A15 Navigation SD Card Fits for Ford/Lincoln,Sync USA/Canada,Updated A15 GM5T-19H449-AJ

Package Contents:You will get 1*2024 Latest Version A15 Navigation SD Card, Including USA and Canada.
Fits For Ford Models:F150(2013-2015),Super Duty F250/350/450(2013-2016),Explorer(2011-2016),Escape(2013-2015),Expedition(2015),Mustang(2015),Transit(2013-2015),Transit Connect(2014-2016),Taurus(2013-2015).
Fits For Lincoln Models:MKC(2015),MKS(2013-2015),MKT(2013-2015),MKX(2011-2016),MKZ(2013-2016),Navigator(2015).
Plug and play:You just plug the A15 Navigation SD Card into the truck with space for storage with SD maps and it loads everything on its own.
Quality Service:1 year manufacturer's warranty and 30-Day No Hassle Money Back,If you have any question please feel free to contact us.Maigoo provides you with the most satisfactory service.

SaleBestseller No. 4

Ford

& Lincoln, Latest Navigation System Map Update for F-150, Explorer, Escape, Fusion, Edge, MKZ, Includes New Updated Roads USA and Canada - Sync 2 Navigation System" title="SYNC 3 - Various SYNC Symptoms, Rear View Camera Operation, Echo/Robotic Voice Concerns, Temperature Not Displayed In Pop UpScreen - 2019-2022 Ford & Lincoln 55">

2024 A15 Navigation SD Card for Ford & Lincoln, Latest Navigation System Map Update for F-150, Explorer, Escape, Fusion, Edge, MKZ, Includes New Updated Roads USA and Canada - Sync 2 Navigation System

【Compatible with Ford models】F-150 2013-2015, Explorer 2011-2016, Fusion 2013-2016, Escape, Escape Hybrid 2013-2015, Super Duty (F-250/F-350/F-450) 2013-2016, Edge 2011-2015, Focus 2012-2015, Flex 2013-2015, Fiesta 2014-2015, C-Max 2013-2015, Mustang 2015, Taurus 2013-2015, Expedition 2015, Transit 2014-2015
【Compatible with Lincoln Models】MKC 2015, MKS 2013-2015, MKT 2013-2015, MKX 2011-2016, MKZ 2014-2016, Navigator 2015
【A15 Navigation SD Card】This SD card updates previous versions such as A14, A13, A12, and so on, providing expanded coverage of hundreds of cities, counties and metropolitan areas in all 50 U.S. states, Puerto Rico, and Canada. This Ford navigation SD card update ensures that users have access to the newest map data, allowing for accurate and up-to-date navigation information.
【Easy to Use】Before replacing the SD card, ensure the engine is OFF at least 10 mintes. Insert the new card (label side up), then turn ON the vehicle. The system will update automatically—DO NOT turn off the engine until it’s complete. The update takes about 10-20 minutes, with no additional programming required.
【Navigation SD Card Warning】Do not insert the A15 Sync navigation SD card into non-vehicle devices, as this may damage the map data. Additionally, A15 Navigation SD cards are locked to the first vehicle once inserted and cannot be switched to another vehicle

Bestseller No. 5

OEM Ford Carplay USB Hub Module Upgrade for Sync 3 Models HC3Z-19A387-H

Bestseller No. 6

2024 Latest Version A15 Navigation SD Card Fits for Ford/Lincoln, Updated Roads Map Card Sync USB/Canada, Ford Explorer Accessories A15 GM5T-19H449-AJ GPS SD Map Card Rocketek USB

2024 Latest Navigation GPS Maps SD Card A15: Navigation update 2024 Version A15 GM5T 19H449 AJ card compatible with Ford & Lincoln. The Ford navigation SD card map includes the newest expanded coverage of hundreds of cities, counties, and metropolitan areas in all 50 United States and Canada.
2024 A15 Newest System: 2024 Latest Navigation GPS Maps sd Card A15 newest updates A14, A13, A12, A11, A10, A9, A8, A7, A6, A5, A4, etc Map databases. Note: This ford navigation update card is only available for SYNC systems that use SD cards for navigation. Navigation System Map Updated for the United States and Canada.
Compatible with Ford Navigation: C-Max (2013-2015), (Edge 2011-2015), Escape (2013-2015), Escape Hybrid (2013-2015), Expedition 2015, Expedition XT 2015, Explorer (2011-2016), F-150 (2013-2015), Fiesta (2014-2015), Flex (2013-2015), Focus (2012-2015), Fusion (2013-2016), Mustang 2015, Super Duty(F-250/FF-350/F-450) (2013-2016), Transit (2013-2015), Transit Connect (2014-2016), Taurus(2013-2015).
Compatible with Lincoln Navigation: This 2024 latest maps A15 navigation SD card fits for many Lincoln Models, include MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016), NAVIGATOR 2015. Latest 2024 version navigation accessories fits for Lincoln.
Note: Please check if the CCPU of Ford/Lincoln SYNC system is compatible or needs to be updated first, check the product image corresponding to the CCPU version. √ If your Ford or Lincoln has the following text“Navigation” or “Insert Nav SD Card”on the central screen, the our A15 Navigation SD Card can be used. X If “Information” is displayed, this SD card will not be compatible with your car.

Bestseller No. 7

2025 Latest Version A15 Navigation SD Card Compatible with Ford/Lincoln Sync 2 System Navigation SD Card Map Update USA Canada GPS MAP GM5T-19H449-AJ GM5T19H449AJ The Latest Version of A15 SD Card

ONLY for SYNC 2: This map update is only for Sync 2 systems. It will not work on Sync 3 or 4. You must have an existing embedded navigation system to use this update
Preloaded Maps: The card contains updated maps of the entire continental US and Canada for seamless navigation anywhere in North America. This map includes expanded coverage in hundreds of cities, counties and metropolitan areas across the 50 United States, Puerto Rico and Canada.
Compatible with Ford (2013-2016 Vehicle): C-MAX 2013 - 2015; EDGE 2011 - 2015; ESCAPE 2013 - 2015; ESCAPE HYBRID 2013 - 2015; EXPEDITION 2015; EXPEDITION XT 2015; EXPLORER 2011 - 2016; F-150 2013 - 2015; FIESTA 2014 - 2015; FLEX 2013 - 2015; FOCUS 2012 - 2015; FUSION 2013 - 2016; MUSTANG 2015; SUPER DUTY (F-250 / F-350 / F-450) 2013 - 2016; TAURUS 2013 - 2015; TRANSIT 2013 - 2015; TRANSIT CONNECT 2014 - 2016.
Please: Your vehicle may require a software update prior to installing this update. For more details please open the 'How to Determine Your Sync Software' file under the 'User Manuals' section of this page.
ATTENTION Please: Please confirm that your Navigation SD card is NOT A15 or B15 prior to buying this map update. If A15 or B15 is printed on the SD card found in your vehicle's SD Card slot do not purchase this update

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2024 Latest Version A15 Navigation Updated sd Card GM5T 19H449 AJ Compatible with Ford/Lincoln, sync USA/Canada

Navigation update 2024 Version A15 GM5T 19H449 AJ card Compatible with Ford & Lincoln. Card can be used in 50 United States and Canada. Card is Compatible with Ford/Lincoln mod*ls: ( c max 2013-2015), ( Edge 2011-2015), ( Escape 2013-2015), ( Escape hybrid 2013-2015), ( Expedition 2015), (Expedition XT 2015), ( Explorer 2011-2015), ( Taurus 2013-2015), ( Transit 2013-2015), ( Transit connect 2014-2015).
Navigation update Card Compatible with Ford: f 150 2013-2015), (Super Duty: f 250 / f 350 / f 450 (2013-2015), (Flex 2013-2015), (Fiesta 2014-2015)
Gps update SD Card Compatible with Ford: Focus 2012-2015), (Fusion 2013-2015), (Mustang 2015), ( Taurus 2013-2015), ( Transit 2013-2015)
SD Card is Compatible with Lincoln mod*ls: (Mkc 2015), (Mks 2013-2015), (Mkt 2013-2015), (Mkx 2011-2015), (Mkz 2013-2015), (Navigator 2015).
Your vehicle sync syst.m may require to be upda..d to the latest version, prior to installing this card and will ONLY WORK on sync syste.s that use an card for Navi..on.

Bestseller No. 9

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【Compatible with Ford】C-Max 2013-2015, Edge 2011-2015, Escape/Escape Hybrid 2013-2015, Expedition 2015, Explorer 2011-2015, F-150 2013-2015, Fiesta 2014-2015, Flex 2013-2015, Focus 2012-2015, Fusion 2013-2016, Mustang 2015, Super Duty (F-250/F-350/F-450) 2013-2016, Taurus 2013-2015, Transit 2013-2016, Transit Connect 2014-2015.
【Compatible with Lincoln】MKC 2015, MKS 2013-2015, MKT 2013-2015, MKX 2011-2016, MKZ 2013-2016, Navigator 2015.
【Map Coverage Area】USA & Canada. This map includes expanded coverage in hundreds of cities, counties and metropolitan areas across the 50 United States, Puerto Rico and Canada.
【Easy To Install】Simple plug and play installation. Simply insert the card when the engine is off, then start the engine, and the installation process will automatically initiate. Wait for the screen to display completion once the installation is finished.
【Please Note】This map update is only for Sync 2 systems. It will not work on Sync 3 or 4. You must have an existing embedded navigation system to use this update.

Bestseller No. 10

Navigation sd Card Fits Ford Lincoln USA Canada- 2025 New Map Updated A15 - GM5T-19H449-AJ

2024 Latest Navigation GPS Maps sd Card A15 newest updated includes New Roads USA and Canada
Compatible with Ford Navigation: f150 (2013-2015), Super Duty f250/350/450 (2013-2016), Explorer (2011-2016), Escape (2013-2015)
Compatible with Ford Navigation: Expedition (2015), Mustang (2015), Transit (2013-2015), TRANSIT CONNECT (2014 - 2016),Taurus (2013-2015)
Compatible with Lincoln Navigation MKC 2015, MKS (2013-2015), MKT (2013-2015), MKX (2011-2016,) MKZ (2013-2016),NAVIGATOR (2015)

SEOCONTENT-START

TECHNICAL SERVICE BULLETIN
SYNC 3 – Various SYNC Symptoms, SYNC Screen Flicker, Echo/Robotic Voice Concerns, Slow/Lag Operation, BlueTooth Pairing Loss
23-2307
10 October
2023
This bulletin supersedes 22-2254. Reason for update: Incorrect Procedure
Model:
Ford
2021-2023 Bronco Sport
2020-2021 EcoSport
2019-2020 Edge
2020-2022 Escape
2020-2021 Expedition
2020-2023 Explorer
2019-2020 F-150
2020-2022 F-Super Duty
2019-2020 Fusion
2022-2023 Maverick
2019-2023 Mustang
2019-2023 Ranger
2019-2021 Transit Connect
Lincoln
2020-2023 Aviator
2019-2020 Continental
2020-2022 Corsair
2019-2020 MKZ
2019-2020 Nautilus
2020-2021 Navigator
Summary
This article supersedes TSB 22-2254 to update the Issue, Action and Service Procedure.
Issue: Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023
Mustang/Ranger, 2020-2021 EcoSport/Expedition/Navigator, 2020-2022 Escape/F-Super Duty/Corsair, 2020-2023 Explorer/Aviator, 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to:
• Loss of BlueTooth pairing
• Loss of navigation destinations
• Slow/lag operation
• Sirius audio not functioning properly after a key cycle with active subscription
• Presets not responding or indicating properly
• Intermittent audio echo/robotic voice heard during a Bluetooth phone call
• Wi-Fi connection message pop-up every key cycle
• Frozen unresponsive touchscreen • Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only)
• Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only)
• Inoperative infotainment applications
• Poor/no AppLink function
• Apple CarPlay not launching on connection or a black screen when connected
• Voice prompts that skip or have short pauses while directions are being provided
• Sirius Travel Link™ not working properly with active subscription
• Remote start not able to be scheduled from FordPass or Lincoln Way (2020 vehicles only)
• Blank or frozen center display screen
• System states In Michigan when trying to select a Point Of Interest (POI) on the navigation system
• System scrolls through FM presets on screen when listening to Bluetooth or when on Android Auto/CarPlay
• Climate control features missing after previous update
• Temperature not displayed in pop up screen when increasing or decreasing temperature (2020-2021 Aviator/Navigator only)
• Center display screen flicker (2020-2022 Explorer/Aviator and 2020-2021 Navigator) This may be due to the SYNC Software.
To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicle lines:
– 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus
– 2019-2021 Transit Connect
– 2019-2023 Mustang/Ranger
– 2020-2021 EcoSport/Expedition/Navigator
– 2020-2022 Escape/F-Super Duty/Corsair
– 2020-2023 Explorer/Aviator
– 2021-2023 Bronco Sport
– 2022-2023 Maverick
• Equipped with SYNC 3
• At least one of the following infotainment concerns:
– Loss of BlueTooth pairing
– Loss of navigation destinations
– Slow/lag operation
– Sirius audio not functioning properly after a key cycle with active subscription
– Presets not responding or indicating properly
– Intermittent audio echo/robotic voice heard during a Bluetooth phone call
– Wi-Fi connection message pop-up every key cycle
– Frozen unresponsive touchscreen
– Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only)
– Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only)
– Inoperative infotainment applications
– Poor/no AppLink function
– Apple CarPlay not launching on connection or a black screen when connected
– Voice prompts that skip or have short pauses while directions are being provided
– Sirius Travel Link™ not working properly with active subscription
– Remote start not able to be scheduled from FordPass or Lincoln Way (2020 vehicles only)
– Blank or frozen center display screen
– System states In Michigan when trying to select a point of interest (POI) on the navigation system
– System scrolls through FM presets on screen when listening to Bluetooth or when on Android Auto/CarPlay
– Climate control features missing after previous update – Temperature not displayed in pop up screen when increasing or decreasing temperature (2020- 2021 Aviator/Navigator only)
– Center display screen flicker (2020-2022 Explorer/Aviator and 2020-2021 Navigator)
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times
Description Operation No. Time
Reprogram The APIM Using FDRS (Do Not Use With Any Other Labor Operations) 232307A 0.8 Hrs.
Repair/Claim Coding Causal Part: 14G371 Condition Code: 04 Service Procedure
NOTE: For vehicles that are not currently at the dealership, the customer can also update their vehicle’s SYNC 3 software via Wi-Fi or follow the instructions on https://www.owner.Ford.com or https://www.owner.Lincoln.com to update the SYNC 3 software.
1. Reprogram the APIM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool.
(1). When FDRS asks Do You Have A SYNC3 Universal Device, select No. © 2023 Ford Motor Company All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.

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SYNC 3 – Various SYNC Symptoms, Rear View Camera Operation, Echo/Robotic Voice Concerns, Temperature Not Displayed In Pop UpScreen – 2019-2022 Ford & Lincoln

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MAKE	MODEL	YEAR

FORD	BRONCO SPORT	2021-2023
FORD	ECOSPORT	2020-2021
FORD	EDGE	2019-2020
FORD	ESCAPE	2020-2022
FORD	EXPEDITION	2020-2021
FORD	EXPLORER	2020-2023
FORD	F-150	2019-2020
FORD	F-250 SD	2020-2022
FORD	F-350 SD	2020-2022
FORD	F-450 SD	2020-2022
FORD	F-550 SD	2020-2022
FORD	FUSION	2019-2020
FORD	FUSION ENERGI	2019-2020
FORD	FUSION HYBRID	2019-2020
FORD	MAVERICK	2022-2023
FORD	MUSTANG	2019-2023
FORD	RANGER	2019-2023
FORD	TRANSIT CONNECT	2019-2021
LINCOLN	AVIATOR	2020-2023
LINCOLN	CONTINENTAL	2019-2020
LINCOLN	CORSAIR	2020-2022
LINCOLN	MKX	2019-2020
LINCOLN	MKZ	2019-2020
LINCOLN	MKZ HYBRID	2019-2020
LINCOLN	NAUTILUS	2019-2020
LINCOLN	NAVIGATOR	2020-2021