Customer Satisfaction Program 18B21 – Automatic Engine Idle Shutdown – 2018 Ford Edge & Expedition

2018 Ford Expedition

August 15, 2018 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Customer Satisfaction Program 18B21 Certain 2018 Model Year Edge Vehicles Equipped with a 2.0L EcoBoost Engine and Expedition Vehicles Equipped with Keyless Ignition Automatic Engine Idle Shutdown   PROGRAM TERMS   This program will be in effect through August 31, … Read more

Special Field Action 18L02 – California Emission Warranty Parts Coverage – 2017 Ford & Lincoln

2017 Ford F-150

NHTSA ID Number: 10143114 Manufacturer Communication Number: 18L02 Summary Certain 2017 Model Year Multiple Vehicle Lines – California Emission Warranty Parts Coverage   15 Affected Products Vehicles MAKE MODEL YEAR FORD EDGE 2017 FORD EXPLORER 2017 FORD F-150 2017 FORD FIESTA 2017 FORD FLEX 2017 FORD FOCUS 2017 FORD FUSION 2017 FORD MUSTANG 2017 FORD TAURUS 2017 … Read more

Coolant Consumption, White Smoke and/or Runs Rough – 2015-2018 Ford & Lincoln

2018 Ford Fusion

SSM 47462 Various Vehicles – 2.0L EcoBoostCoolant Consumption, White Smoke And/Or Runs Rough 2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition.   Refer to the extended coolant pressure test and checking for combustion gases in Workshop … Read more

Oil Pan Leaking – 2014-2018 Ford & Lincoln

2018 Lincoln Continental

SSM 47446 2014-2018 Various Vehicles – 2.7L/3.0L EcoBoostOil Pan Leaking Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal.   Replace the oil pan following the procedure in Workshop Manual (WSM) Section, 303-01. After removing the oil … Read more

Single Tone Horn – Service Replacement Parts Available – 2018 Ford Edge & 2019 Mustang

2019 Ford Mustang

SSM 47440 – 2018 Edge And 2019 Mustang– Single Tone Horn – Service Replacement Parts Available 2018 Edge built on or after 23-Apr-2018 and 2019 Mustang built on or after 14-May-2018, are built with a single tone horn.   Service parts for the Edge (K2GZ-13832-K) and Mustang (KR3Z-13832-A) are now available for these vehicles. Refer … Read more