Compliance Recall 18C08 – Front Seat Replacement – 2019 Ford EcoSport

NHTSA Campaign Number: 19V023
Manufacturer Ford Motor Company
Components SEATS
Potential Number of Units Affected 63

 

Insufficient Front Seat Frame Weld/FMVSS 207, 210

A loose seat back can increase the risk of injury in a crash.

 

Summary

Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seating Systems,” and 210, “Seat Belt Assembly Anchorages.”

 

Remedy

Ford has notified owners, and dealers will replace the front seat assemblies, free of charge. Parts are currently not available. An interim owner notification was mailed on February 15, 2019 to inform owners of the issue. A second notice will be sent when parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 18C08.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if you Vehicle has a Recall


January 3, 2019

TO: AllU.S.Ford and Lincoln Dealers

SUBJECT:   NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Compliance Recall 18C08
Certain 2019 Model Year EcoSport Vehicles
Front Seat Replacement

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
EcoSport 2019 Chennai July 10, 2018 through July 23, 2018

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS COMPLIANCE RECALL

In some of the affected vehicles, the front seat frames may contain insufficient weld penetration, which may result in seat squeak or rattle noise or a seat back that is loose.  A seat back with insufficient weld penetration may have reduced strength, potentially increasing the risk of injury in a crash. This may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 207: Seating Systems, and FMVSS No. 210: Seat Belt Assembly Anchorages.

 

SERVICE ACTION

DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this compliance recall.  A complete Dealer Bulletin will be provided to dealers in the first quarter of 2019 when it is anticipated that parts ordering information and repair instructions will be available to support this compliance recall.

IMPORTANT:  Dealers should open a Repair Order (RO) only when a full dealer bulletin is published.  Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.

 

CUSTOMER NOTIFICATION

Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee.  Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle.  Correct all vehicles in your new vehicle inventory prior to delivery.

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site.  The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

 

David J. Johnson


Compliance Recall 18C08

January 3, 2019

https://static.nhtsa.gov/odi/rcl/2019/RCMN-19V023-0455.pdf

Download (PDF, 54KB)


Interim Owner Notification Letter

February 2019

https://static.nhtsa.gov/odi/rcl/2019/RIONL-19V023-6151.pdf

Download (PDF, 40KB)


FORD MEDIA CENTER

Jan. 4, 2019

https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V023-7863.pdf

Download (PDF, 17KB)


Recall Acknowledgement

February 28, 2019

https://static.nhtsa.gov/odi/rcl/2019/RCAK-19V023-7288.pdf

Download (PDF, 240KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V023&docType=RCL


 

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Last update on 2019-03-19 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-03-19 / Affiliate links / Images from Amazon Product Advertising API

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