NHTSA ID Number: 10199502 Manufacturer Communication Number: SSM 49931 Summary Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the rubber bump stops are in contact … Read more
NHTSA ID Number: 10202794 Manufacturer Communication Number: SSM 50230 Summary Some 2019-2020 Edge/Nautilus vehicles equipped with 2.0L EcoBoost engine and built on or before 14-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0137, P0141 and/or P2096. This may be due to an exhaust gas oxygen sensor seal. To correct the … Read more
NHTSA ID Number: 10198655 Manufacturer Communication Number: SSM 49912 Summary Some 2021 F-150/Edge vehicles equipped with SYNC4 without navigation may exhibit a condition where the compass is inoperative and/or stuck in one direction in instrument cluster and/or SYNC4 screen. This may be due to a software concern in the telematics control unit (TCU). Inform customers that … Read more
NHTSA ID Number: 10228866 Manufacturer Communication Number: SSM 51248 Summary Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford … Read more
NHTSA ID Number: 10194649 Manufacturer Communication Number: SSM 49833 Summary Some 2017-2018 MKX and 2018 Edge vehicles may exhibit an inoperative liftgate after rear gate trunk module (RGTM) reprogramming or programmable module installation (PMI) process. This may be due to the software in the RGTM. To correct the condition, reprogram the RGTM using the latest software … Read more
