NHTSA ID Number: 10237968 Manufacturer Communication Number: SSM 51713 Summary Some 2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when commanded and the vehicle is locked. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers … Read more
NHTSA ID Number: 10237796 Manufacturer Communication Number: SSM 51702 Summary Some 2023 Escape vehicles built on or before 6-May-2023 may exhibit a condition where the power liftgate does not close when using the power liftgate control switches. The vehicle may exhibit diagnostic trouble codes B1454 and/or B1455. Prior to following Workshop Manual (WSM) diagnostic procedures, remove the … Read more
NHTSA ID Number: 10239480 Manufacturer Communication Number: SSM 51789 Summary Some 2022-2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when the vehicle is locked. This may be due to rear gate trunk module (RGTM) software. To correct this condition, reprogram the RGTM using the latest version of the Ford … Read more
NHTSA ID Number: 10207115 Manufacturer Communication Number: SSM 50394 Summary Some 2019-2020 Edge/Nautilus vehicles built on or before 03-Dec-2020 may exhibit a power liftgate unable to unlatch from both switches after a second unlatch attempt with or without diagnostic trouble code (DTC) U3000:49 stored in the rear gate trunk module (RGTM). If the RGTM is at the … Read more
NHTSA ID Number: 10206847 Manufacturer Communication Number: TSB 22-2016 Summary Some 2020-2021 Escape/Corsair vehicles built on or before 10-Mar-2021 may exhibit a power liftgate that does not intermittently open when using the hands-free kicking motion. This may be due to the body control module (BCM) and the hands-free liftgate module. To correct the condition, follow the Service … Read more