NHTSA ID Number: 10237791 Manufacturer Communication Number: SSM 51693 Summary Some 2023 F-Super Duty vehicles do not have a compass displayed in the instrument panel cluster (IPC). Replacement or reprogramming the IPC will not enable the feature. Inform customers that Ford is planning to deploy an enhancement via Ford Power-Up software updates delivered over-the-air (OTA) in 4Q2023. … Read more
NHTSA ID Number: 10198655 Manufacturer Communication Number: SSM 49912 Summary Some 2021 F-150/Edge vehicles equipped with SYNC4 without navigation may exhibit a condition where the compass is inoperative and/or stuck in one direction in instrument cluster and/or SYNC4 screen. This may be due to a software concern in the telematics control unit (TCU). Inform customers that … Read more
NHTSA ID Number: 10167194 Manufacturer Communication Number: SSM 48232 Summary Some 2019 Continental vehicles built on or before 11-Feb-2019 may experience a concern where the compass only points north, the clock cannot be set using the “Reset Clock to GPS Time” feature and/or the navigation will be inoperative. This may be due to a fault with the … Read more
NHTSA ID Number: 10179331 Manufacturer Communication Number: SSM 49067 Summary Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To resolve the concern, reprogram the APIM using … Read more
TSB 14-0109 RIGHT HAND MULTIMEDIA DISPLAY AREA MISSING THE COMPASS AND TURN BY TURN DISPLAY – BUILT ON OR BEFORE 1/25/2014 Publication Date: May 22, 2014 FORD: 2014 Taurus LINCOLN: 2014 MKS ISSUE: Some 2014 Taurus or MKS vehicles built on or before 1/25/2014 may exhibit an issue where the instrument panel cluster (IPC) … Read more