NHTSA ID Number: 10201053 Manufacturer Communication Number: SSM 50071 Summary Some 2019-2021 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000:49 stored in the rear gate trunk module (RGTM). This may be due to the software in the RGTM. To correct the condition, reprogram the RGTM using the latest software … Read more
NHTSA ID Number: 10194386 Manufacturer Communication Number: SSM 49769 Summary Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. To correct the condition, reprogram the AWD module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming … Read more
NHTSA ID Number: 10200982 Manufacturer Communication Number: SSM 49993 Summary Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine, which is associated with rear drive unit (RDU) actuator learning process. Update the all wheel drive module … Read more
NHTSA ID Number: 10202703 Manufacturer Communication Number: TSB 21-2340 Summary Some 2019 Edge/Nautilus vehicles equipped with a 2.0L EcoBoost engine built on or before 22-Aug-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. … Read more
NHTSA ID Number: 10199500 Manufacturer Communication Number: SSM 49928 Summary Some 2021 Mustang Mach-E, F-150, Edge/Nautilus or Bronco vehicles equipped with SYNC 4 may have a customer symptom of the SYNC voice commands being activated without pushing the steering wheel switch. This may be due to the feature called Wake Word within SYNC 4. This feature … Read more
