Customer Satisfaction Program 20M04 – Power Door Lock Actuator Failure – 2015-2019 Ford F-150, 2017-2019 F-250-F-550

2019 Ford F-150

NHTSA ID Number: 10198638 Manufacturer Communication Number: 20M04 Summary In some of the affected vehicles, moisture and water entering a power door lock actuator housing can cause the actuator motor to momentarily freeze in cold temperatures and may also cause actuator motor corrosion over time. Frozen water within a power door lock actuator housing or corrosion of … Read more

3.7L – Block Heater – Coolant Leak From The Thermostat Housing – 2015-2019 Ford Transit

2019 Ford Transit

NHTSA ID Number: 10203655 Manufacturer Communication Number: TSB 21-2408   Summary Some 2015-2019 Transit vehicles equipped with a 3.7L engine and block heater may exhibit a repeat coolant leak from a deteriorated O-ring and/or intake manifold thermostat housing. This may be due to the block heater in the thermostat housing. To correct the condition, install a block … Read more

MyFord Mobile and MyLincoln – 2014-2020 Ford & Lincoln

2020 Ford Fusion Hybrid

NHTSA ID Number: 10203848 Manufacturer Communication Number: SSM 50257   Summary Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the … Read more

Customer Satisfaction Program 21B09 – 3G Telematics Control Unit to 4G Upgrade Kit – 2014-2020 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10235323 Manufacturer Communication Number: 21B09 S2 Summary Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming … Read more

Customer Satisfaction Program 21M03 – EGR Cooler Replacement – 2017-2019 Ford Transit

2019 Ford Transit

NHTSA ID Number: 10207583 Manufacturer Communication Number: 21M03 Summary Certain 2017-2019 Model Year Transit Vehicles with a 3.2L Diesel Engine EGR Cooler Replacement- Owner Letter sent     PROGRAM TERMS This program extends the warranty coverage of the Exhaust Gas Recirculation (EGR) cooler to 11 years of service or 120,000 miles from the warranty start date of … Read more