Customer Satisfaction Program 21N03 – Cam Phaser Replacement – 2017-2020 Ford F-150, 2018-2020 Expedition, & 2018-2020 Lincoln Navigator

2020 Ford F-150

NHTSA ID Number: 10209366 Manufacturer Communication Number: 21N03-S4 Summary Certain 2017-2020 Model Year F-150, 2018-2020 Expedition, and 2018-2020 Navigator Vehicles Equipped with a 3.5L GTDI EngineCam Phase Replacement. Parts Requirements / Order information – Intake Gaskets HL3Z-9439-A should be inspected and only replaced if damaged. It is no longer required to replace these gaskets.   … Read more

Operational Inspection with EZ Trac Installed – Altec 2016-2021 Ford F-750

2021 Ford F-650 F-750

NHTSA ID Number: 10203669 Manufacturer Communication Number: SIL 839   Summary Some customers have reported the loss of functionality of the Altec unit or the EZ Trac system on certain 2016-2021 Ford F750 chassis with EZ Trac hydraulic all-wheel drive installed. The investigation has shown that improper wiring could have been installed for the PTO request module … Read more

Ford 21B04 – Frame Rail Cracks – Altec – 2017-2020 Ford F-550

2020 Ford F-550

NHTSA ID Number: 10226217 Manufacturer Communication Number: CSR-525 Summary Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists. This condition relates to the operation or customer satisfaction of the unit when equipped with an Altec aerial device or equipment. Ford has issued a customer satisfaction campaign for certain 2017 through 2020 model … Read more

Customer Satisfaction Program 21B14 – Rear Toe Link Ball Joint Inspection – 2013-2017 Ford Explorer & Police Interceptor Utility

2017 Ford Explorer

NHTSA ID Number: 10189755 Manufacturer Communication Number: 21B14-S1   Summary Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces; Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor Company to obtain field data and parts for testing. Ford is voluntarily … Read more

Shifter Not Moving The Transmission To The Proper Gear Position – 2013-2021 Ford

Ford Logo

NHTSA ID Number: 10210730 Manufacturer Communication Number: TSB 22-2066 Summary Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. … Read more