Customer Satisfaction

Customer Satisfaction Program 18M01 – Reductant Heater and Sender Assembly Repair – 2011-2015 Ford F-Super Duty

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2018 Ford F-Super Duty

NHTSA ID Number: 10137151 Manufacturer Communication Number: 18M01   Summary Certain 2011-2012 Model Year F-250-F-550 and 2013-2015 F-450-F-550 equipped with a 6.7L Diesel Engine – Reductant Heater and Sender Assembly Repair   April 24, 2018 TO: All U.S. FordeBay and LincolneBay Dealers SUBJECT: Customer Satisfaction Program 18M01 Certain 2011-2012 Model Year F-250-F-550 and 2013-2015 F-450-F-550 equipped with a … Read more

Customer Satisfaction Program 17B30 – Camshaft Roller Follower Replacement – 2012-2016 Ford F-450-F-750 & F-59 Commercial Stripped Chassis

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2012 Ford F-450

NHTSA ID Number: 10144224 Manufacturer Communication Number: 17B30-S2 Summary Certain 2012-2016 Model Year F-450 ? F-750 and F-59 Commercial Stripped Chassis Vehicles Equipped with a 6.8L Engine Camshaft Roller Follower Replacement Coverage   21 Affected Products Vehicles MAKE MODEL YEAR FORDeBay F SUPER DUTY 9999 FORDeBay F-53 2012-2016 FORDeBay F-59 2012-2016 FORDeBay F-650 SD 2012-2016 FORDeBay F-750 … Read more

Customer Satisfaction Program 18B07 – Body Control Module Programming – 2018 Ford EcoSport

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2018 Ford EcoSport

NHTSA ID Number: 10188854 Manufacturer Communication Number: 18-B-07   Summary When using remote start through SYNC connect or with FIA, the powertrain malfunction lamp will illuminate.     1 Affected Product Vehicle MAKE MODEL YEAR FORDeBay ECOSPORT 2018   PROGRAM TERMS   This program will be in effect through March 31, 2019.  There is no mileage limit for … Read more

Customer Satisfaction Program 17B23 – Driver Airbag Inflator Replacement – 2006-2008 Ford, Mercury & Lincoln

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2008 Ford Fusion

NHTSA ID Number: 10140334 Manufacturer Communication Number: 17B23-S1   Summary Certain 2006-2008 Model Year Fusion and Milan, 2006 Zephyr, 2007-2008 MKZ and 2007-2008 Edge, MKX and Ranger Vehicles – Driver Airbag Inflator Replacement   15 Affected Products Vehicles MAKE MODEL YEAR FORDeBay EDGE 2007-2008 FORDeBay FUSION 2006-2008 FORDeBay RANGER 2007-2008 LINCOLNeBay MKX 2007-2008 LINCOLNeBay MKZ 2007-2008 … Read more

Customer Satisfaction Program 17M06 – Canister Purge Valve Leaks – 2014 Ford Police Inceptor Sedan & 2014-2016 2014-2016 Police Interceptor Utility

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2017 Ford Police Interceptor Utility

December 12, 2017 TO: All U.S. FordeBay and LincolneBay Dealers SUBJECT: Customer Satisfaction Program 17M06 – Supplement #1 Certain 2014 Model Year Police Interceptor Sedan and 2014-2016 Model Year Police Interceptor Utility Vehicles Canister Purge Valve Leaks   New! REASON FOR THIS SUPPLEMENT SERVICE ACTION: An additional canister purge valve (CPV) test has been added to … Read more