Customer Satisfaction

15B22 – Transmission Control Module Reprogramming for Overt TCM Failure Warning – 2011-2015 Ford Fiesta & 2012-2014 Ford Focus

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2014 Ford Focus

NHTSA ID Number: 10180371 Manufacturer Communication Number: 20B22-S4   Summary This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and result in intermittent symptoms … Read more

15B20 – Oil Life Monitor Reset – 2015 Ford Fusion

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June 1, 2015 SUBJECT: Customer Satisfaction Program 15B20 Certain 2015 Model Year Fusion S and Fusion SE Oil Life Monitor Reset – Instrument Panel Cluster Reprogramming   PROGRAM TERMS This program will be in effect through July 31, 2016. There is no mileage limit for this program.   EXPIRATION DATE This Customer Satisfaction Program has … Read more

14M03 Tail Lamp Assembly Extended Coverage – 2010-2011 Mercury Milan & Lincoln MKZ

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Customer Satisfaction Program 14M03 Certain 2010 through 2011 Model Year Milan and MKZ Vehicles Tail Lamp Assembly Extended Coverage   PROGRAM TERMS This program extends the coverage of the tail lamp assemblies to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first.  If a vehicle has … Read more