Customer Satisfaction

Customer Satisfaction Program 20N07 – Transmission Extended Warranty Coverage – 2015-2019 Lincoln MKC & 2016-2019 Ford Explorer

by
2019 Ford Explorer

NHTSA ID Number: 10187724 Manufacturer Communication Number: 20N07-S2   Summary This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27.   9 Affected Products Vehicles MAKE MODEL YEAR FORD EXPLORER 2016-2019 LINCOLN MKC 2015-2019     February … Read more

Customer Satisfaction Program 20N11 – Roof Rack Cover Inspection/Repair – 2016-2019 Ford Explorer

by
2019 Ford Explorer

NHTSA ID Number: 10199479 Manufacturer Communication Number: 20N11-S3   Summary On some of the affected vehicles, the roof rack covers may become detached from the vehicle.     4 Affected Products Vehicle MAKE MODEL YEAR FORD EXPLORER 2016-2019   PROGRAM TERMS This program provides a one-time repair for the roof rail covers and retaining clips to 10 … Read more

Customer Satisfaction Program 20B39 – Front View and Center High Mount Stop Lamp Camera Improper Function – 2020 Ford & Lincoln

by
Ford & Lincoln Logo

NHTSA ID Number: 10183405 Manufacturer Communication Number: 20B39 Summary Certain 2020 Model Year Multiple Vehicle Lines Front View and Center High Mount Stop Lamp Camera Improper Function In some of the affected vehicles, insufficient electrical conductivity within the Printed Circuit Board (PCB) internal to the camera may lead to intermittent front view or Center High Mount Stop … Read more

Customer Satisfaction Program 20B41 – Left Hand Side High Pressure Fuel Rail Replacement – 2020 Ford Super Duty & Medium Duty

by
2020 Ford F-Super Duty Dual Wheel

NHTSA ID Number: 10183406 Manufacturer Communication Number: 20B41 Summary Certain 2020 Model Year Super Duty and 2021 Model Year Medium Duty Vehicles Equipped with a 6.7L Engine Left Hand Side High Pressure Fuel Rail Replacement. In some of the affected vehicles, the vehicle may have been built with a high pressure fuel rail where the internal fuel … Read more

Customer Satisfaction Program 18M02 – California Emission Warranty Parts Coverage – 2017 Ford & Lincoln

by
2017 Ford F-150

NHTSA ID Number: 10143113 Manufacturer Communication Number: 18M02   Summary Certain 2017 Model Year Multiple Vehicle Lines – California Emission Warranty Parts Coverage   17 Affected Products Vehicles MAKE MODEL YEAR FORD C-MAX 2017 FORD EDGE 2017 FORD ESCAPE 2017 FORD EXPEDITION 2017 FORD EXPLORER 2017 FORD F-150 2017 FORD FIESTA 2017 FORD FLEX 2017 FORD FOCUS … Read more