SYNC™ Does Not Recognize A Mobile Phone Is Connected – 2023 Ford F-Super Duty

2023 Ford F-Super Duty

NHTSA ID Number: 10233897 Manufacturer Communication Number: SSM 51504 Summary Some 2023 F-Super Duty vehicles may exhibit a concern where SYNC does not recognize when a mobile phone is connected. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. … Read more

Check Rear Seat For Passenger Message Appears At Startup On The Center Display Screen – 2023 Ford F-Super Duty

2023 Ford F-Super Duty

NHTSA ID Number: 10233898 Manufacturer Communication Number: SSM 51505 Summary Some 2023 F-Super Duty vehicles may exhibit a momentary pop up message stating Check Rear Seat For Passenger during vehicle startup on the center display screen. The Check Rear Seat For Passenger pop up message should only appear during vehicle shut down. These issues will recover after … Read more

Momentary Pop Up (Plain View Of The Vehicle Icon) With An Exclamation Indicator And No Additional Explanation When Exiting Camera View – 2023 Ford F-Super Duty

2023 Ford F-Super Duty

NHTSA ID Number: 10233900 Manufacturer Communication Number: SSM 51506 Summary Some 2023 F-Super Duty vehicles may exhibit an erroneous warning exclamation indicator on the center display screen when exiting camera view (overhead view of the vehicle icon). This issue will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of … Read more

Trailer Optimized Routing Not Recognized When Active Trailer Is Selected – 2023 Ford F-Super Duty

2023 Ford F-Super Duty

NHTSA ID Number: 10235081 Manufacturer Communication Number: SSM 51566 Summary Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature, active trailer name keyboard, or trailer maintenance keyboard not available when an active trailer profile is utilized. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM … Read more

Navigation Feature Unable To Change From Miles To Kilometers On SYNC 4 Equipped Vehicles – 2021-2023 Ford & Lincoln

Ford & Lincoln Logo

NHTSA ID Number: 10238461 Manufacturer Communication Number: SSM 51762 Summary Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue … Read more