Various Ford Pass/Lincoln Way Mobile App Concerns – 2017-2021 Ford & Lincoln

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NHTSA ID Number: 10210816

Manufacturer Communication Number: SSM 50726

Summary

Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

 


Ford & Lincoln
Ford & Lincoln

 


APPLICABLE VEHICLES

2017 – 2019 TRUCK: M2 C520N ESCAPE
2017 – 2019 TRUCK: FC P552N F-150
2018 – 2019 CAR: PL D544N CONTINENTAL
2018 – 2019 CAR: BW B515A ECOSPORT INDIA
2018 – 2019 TRUCK: UB U502N EXPLORER
2018 – 2019 TRUCK: ME C489N MKC
2019 CAR: CT B299N FIESTA MCA
2019 – 2020 CAR: DQ CD539N EDGE
2019 – 2020 TRUCK: FE P558N SUPER DUTY
2019 – 2020 TRUCK: FG P375N RANGER
2020 CAR: TV U611N AVIATOR
2020 CAR: TF CX483N CORSAIR
2020 CAR: TC CX482N ESCAPE
2020 CAR: TW U625N EXPLORER
2018 – 2020 TRUCK: B8 U553N EXPEDITION
2018 – 2020 CAR: D9 U540N MKX
2018 – 2020 CAR: C9 CD533N MKZ
2018 – 2020 CAR: ZG S550N MUSTANG
2018 – 2020 TRUCK: B9 U554N NAVIGATOR
2017 – 2020 CAR: C7 CD391N FUSION
2021 CAR: HD CX430N C-SUV
2021 TRUCK: Y3 P131N STRIPPED CHASSIS
2017 – 2020 CAR: C7 CD391N FUSION
2018 – 2020 CAR: HC V408E TRANSIT CONNECT
2018 – 2020 CAR: HC V408E TRANSIT CONNECT
2018 – 2020 CAR: C9 CD533N MKZ

 


70 Affected Products

Vehicles

MAKE MODEL YEAR
FORD BRONCO SPORT 2021
FORD ECOSPORT 2018-2019
FORD EDGE 2019-2020
FORD ESCAPE 2017-2020
FORD EXPEDITION 2018-2020
FORD EXPLORER 2018-2020
FORD EXPLORER POLICE INTERCEPT 2018-2019
FORD F-150 2017-2019
FORD F-250 SD 2019-2020
FORD F-350 SD 2019-2020
FORD F-450 SD 2019-2020
FORD F-53 2021
FORD F-550 SD 2019-2020
FORD FIESTA 2019
FORD FUSION 2017-2020
FORD FUSION ENERGI 2017-2020
FORD FUSION HYBRID 2017-2020
FORD MUSTANG 2018-2020
FORD RANGER 2019-2020
FORD TRANSIT CONNECT 2018-2020
LINCOLN AVIATOR 2020
LINCOLN CONTINENTAL 2018-2019
LINCOLN CORSAIR 2020
LINCOLN MKC 2018-2019
LINCOLN MKX 2018-2020
LINCOLN MKZ 2018-2020
LINCOLN MKZ HYBRID 2018-2020
LINCOLN NAUTILUS 2019-2020
LINCOLN NAVIGATOR 2018-2020

 


1 Associated Document

Manufacturer Communications

SSM 50726 – 2017-2021 Various Vehicles Equipped With Telematics Control Unit (TCU) – Various FordPass/LincolnWay Mobile App Concerns

https://www.nhtsa.gov/recalls?nhtsaId=10210816

MC-10210816-0001.pdf 122.629KB

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NHTSA ID Number: 10203841

Manufacturer Communication Number: SSM 50251

Summary

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

 

1 Associated Document

Manufacturer Communications

SSM 50251 – 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) – Various FordPass/Lincoln Way Mobile App Concerns

https://www.nhtsa.gov/recalls?nhtsaId=10203841

MC-10203841-0001.pdf 123.072KB

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NHTSA ID Number: 10179334

Manufacturer Communication Number: SSM 49084

Summary

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

 

1 Associated Document

Manufacturer Communications

SSM 49084 – 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) – Various FordPass/LincolnWay Mobile App Concerns

https://www.nhtsa.gov/recalls?nhtsaId=10179334

MC-10179334-0001.pdf 16.095KB

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NHTSA ID Number: 10172019

Manufacturer Communication Number: SSM 48558

Summary

SSM 48558 – 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) – Various FordPass/LincolnWay Mobile App Concerns

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

 

1 Associated Document

Manufacturer Communications

SSM 48558 – 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) – Various FordPass/LincolnWay Mobile App Concerns

https://www.nhtsa.gov/recalls?nhtsaId=10172019

MC-10172019-0001.pdf 68.259KB

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NHTSA ID Number: 10168794

Manufacturer Communication Number: SSM 48316

Summary

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

 

1 Associated Document

Manufacturer Communications

SSM 48316 – 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) – Various FordPass/LincolnWay Mobile App Concerns

https://www.nhtsa.gov/recalls?nhtsaId=10168794

MC-10168794-0001.pdf 114.009KB

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NHTSA ID Number: 10167233

Manufacturer Communication Number: SSM 48267

Summary

Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

 

1 Associated Document

Manufacturer Communications

SSM 48267 – 2018-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) – Various FordPass/LincolnWay Mobile App Concerns

https://www.nhtsa.gov/recalls?nhtsaId=10167233

MC-10167233-0001.pdf 114.574KB

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NHTSA ID Number: 10167226

Manufacturer Communication Number: SSM 48260

Summary

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

 

1 Associated Document

Manufacturer Communications

SSM 48260 – 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) -Various FordPass/LincolnWay Mobile App Concerns

https://www.nhtsa.gov/recalls?nhtsaId=10167226

MC-10167226-0001.pdf 114.835KB

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NHTSA ID Number: 10156885

Manufacturer Communication Number: SSM 47821

Summary

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

 

1 Associated Document

Manufacturer Communications

SSM 47821

https://www.nhtsa.gov/recalls?nhtsaId=10156885

MC-10156885-9999.pdf 7.446KB

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NHTSA ID Number: 10155573

Manufacturer Communication Number: SSM 47821

Summary

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

 

1 Associated Document

Manufacturer Communications

SSM 47821

https://www.nhtsa.gov/recalls?nhtsaId=10155573

MC-10155573-9999.pdf 7.446KB

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NHTSA ID Number: 10153970

Manufacturer Communication Number: SSM 47750

Summary

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

 

1 Associated Document

Manufacturer Communications

SSM 47750

https://www.nhtsa.gov/recalls?nhtsaId=10153970

MC-10153970-9999.pdf 7.402KB

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NHTSA ID Number: 10153921

Manufacturer Communication Number: SSM 47735

Summary

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes prior to programing. Delete all previous session files for the vehicle and do not install the TCU fuse until a new IDS session has been started. Once the new session has been started and the fuse reinstalled, the TCU can be programmed. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

 

1 Associated Document

Manufacturer Communications

SSM 47735

https://www.nhtsa.gov/recalls?nhtsaId=10153921

MC-10153921-9999.pdf 7.567KB

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SSM 47310

 


NHTSA ID Number: 10137130

Manufacturer Communication Number: SSM 47229

Summary

Some 2018 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition, remove the TCU fuse for 5 minutes then reinstall. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.

 

1 Associated Document

Manufacturer Communications

SSM 47229

https://www.nhtsa.gov/recalls?nhtsaId=10137130

MC-10137130-9999.pdf 6.285KB

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Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

Various Ford Pass/Lincoln Way Mobile App Concerns - 2017-2021 Ford & Lincoln | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
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Various Ford Pass/Lincoln Way Mobile App Concerns - 2017-2021 Ford & Lincoln | small light CarDAQ-Plus
Various Ford Pass/Lincoln Way Mobile App Concerns - 2017-2021 Ford & Lincoln | small light CarDAQ-M
Various Ford Pass/Lincoln Way Mobile App Concerns - 2017-2021 Ford & Lincoln | small light VSI J2534 ECU Reprogrammer
Various Ford Pass/Lincoln Way Mobile App Concerns - 2017-2021 Ford & Lincoln | small light

Mongoose-Plus J2534

Various Ford Pass/Lincoln Way Mobile App Concerns - 2017-2021 Ford & Lincoln | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

Various Ford Pass/Lincoln Way Mobile App Concerns - 2017-2021 Ford & Lincoln | small light

RAP2 OEM J2534 Remote Reprogramming Tool

Various Ford Pass/Lincoln Way Mobile App Concerns - 2017-2021 Ford & Lincoln | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

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Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

Various Ford Pass/Lincoln Way Mobile App Concerns - 2017-2021 Ford & Lincoln | small light

GODIAG J2534

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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  • Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
  • The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
  • The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
  • With its 67IN1 without dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
  • Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.
Bestseller No. 6
Mongoose-Plus J2534 OEM Vehicle Interface Cable - Ford/Lincoln/Mercury OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
  • Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
  • NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
  • Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
  • Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials

Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API

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