Moonroof Vent Opening Position – 2013-2018 Ford Escape & 2015-2018 Lincoln MKC

2017 Ford Escape

SSM 46956 – 2013-2018 Escape/2015-2018 MKCMoonroof Vent Opening Position 2013-2018 Escape and 2015-2018 MKC vehicles equipped with moonroof exhibit a small vent opening position of 5 mm. This is the normal vent position for optimal NVH/wind noise qualities.   When the vent is closed, the moonroof will open to the 10 mm position … Read more

Body Cab or Pick-Up Bed Leans To One Side – 2011-2016 Ford F-Super Duty

2011-2016 F-Super Duty – Body Cab And/Or Pick-Up Bed Leans To One Side 2011-2016 F-Super Duty vehicles can exhibit a customer complaint of body cab and/or pick-up bed leans to one side.   This optical difference may be normal body architecture of vehicle and may be affected by vehicle loading. If a customer complaint of … Read more

Diagnosing Tire Vibrations – 2013-2019 Ford Escape & 2015-2019 Lincoln MKC

2017 Ford Escape

NHTSA ID Number: 10152463 Manufacturer Communication Number: SSM 47634 Summary Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a minimum of 24 Km (15 miles) to eliminate any … Read more

SYNC 3 Accessory Interface Protocol Module (APIM) DTCs U3000 B108E U1A00 – 2016-2017 Ford & Lincoln

45809 – 2016-2017 Various Ford and Lincoln Vehicles – SYNC 3 Accessory Protocol Interface Module (APIM) DTCs U3000 Or B108E Or U1A00 Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM.   If these DTCs are present and no other symptoms are reported … Read more

A/C Compressor Lockup – 2014-2016 Ford Fiesta & 2015-2017 Lincoln MKC, Ford Escape

2017 Ford Escape

45810 – 2014-2016 Fiesta, 2015-2017 MKCEscape A/C Compressor Lockup – Vehicles In Storage Or Used Infrequently Some 2014-2016 Fiesta and 2015-2017 MKC/Escape vehicles stored or parked for extended periods of time may experience A/C Compressor lock up on startup.   This can be avoided by starting vehicles every 15 days as directed in Section 2 … Read more