Customer Satisfaction Program 21B13 – Rear Wheel Knuckle and Toe Link Replacement – 2017-2019 Ford Explorer

2019 Ford Explorer

NHTSA ID Number: 10189764 Manufacturer Communication Number: 21B13   Summary Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is a proactive investigation by Ford Motor Company to obtain field parts for testing. Ford is voluntarily conducting this program to replace both rear toe links and wheel knuckles on vehicles always … Read more

Shifter Not Moving The Transmission To The Proper Gear Position – 2013-2021 Ford

Ford Logo

NHTSA ID Number: 10189767 Manufacturer Communication Number: TSB 21-2033 Summary Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. … Read more

Inoperative Or Noisy Rear Window Blind – 2017-2020 Lincoln Continental

2020 Lincoln Continental

NHTSA ID Number: 10187827 Manufacturer Communication Number: TSB 21-2006 Summary Some 2017-2020 Continental vehicles may exhibit a noisy or inoperative rear window blind. This may be due to corrosion within the rear window blind mechanism and/or poor engagement between the rear window blind motor and the mechanism. To correct the condition, follow the Service Procedure to install … Read more

Adaptive Steering – Steering Wheel Replacement – 2017-2019 Ford F-Super Duty

2019 Ford F-Super Duty

NHTSA ID Number: 10222258 Manufacturer Communication Number: SSM 51104 Summary Some 2017-2019 F-Super Duty vehicles equipped with adaptive steering may require steering wheel replacement for various reasons. The steering wheel assembly contains the steering effort control module (SECM) and steering angle sensor module (SASM). Previous software versions of the Integrated Diagnostic Software (IDS) scan tool may not … Read more

1.5L – Rolling Idle After Base Engine Repair – 2017-2019 Ford Escape/Fusion

2019 Ford Escape

NHTSA ID Number: 10188003 Manufacturer Communication Number: SSM 49596 Summary Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The crankshaft pulley to be slightly out of alignment in relation to engine top dead center (TDC) causing an incorrect crankshaft positionRead more