15N05 – Electric Vacuum Pump Extended Coverage – 2011-2012 Ford F-150

  February 9, 2016 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15N05 Certain 2011-2012 Model Year F-150 Vehicles with 3.5L EcoBoost Engine Electric Vacuum Pump Extended Coverage   PROGRAM TERMS This program extends the warranty coverage of the Electric Vacuum Pump (EVP) to 10 years of service or 150,000 miles from … Read more

15M02 – Exhaust Gas Temperature Sensor Extended Coverage – 2011-2015 Ford F-Super Duty

March 22, 2016 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15M02 – Supplement #1 Certain 2011-2015 Model Year F-Super Duty Vehicles with 6.7L Diesel Engine Exhaust Gas Temperature Sensor Extended Coverage REF: Customer Satisfaction Program 15M01 Certain 2011-2012 Model Year F-Super Duty Vehicles with 6.7L Diesel Engine Exhaust Gas Temperature Sensor Extended Coverage   … Read more

12M02 – Warranty Extension Covering Accessory Protocol Interface Module (APIM) Software and Hardware – 2011-2014 Ford & Lincoln

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December 17, 2015 Customer Satisfaction Program 12M02 – Supplement #3 Certain 2011-2014 Model Year Vehicles Equipped with SYNC and MyFord/MyLincoln Touch Warranty Extension Covering Accessory Protocol Interface Module (APIM) Software and Hardware   REASON FOR THIS SUPPLEMENT New APIM software:  APIM software level 15128 is now available for all vehicles and model years.  The flow chart in … Read more

15A01 – Application Upgrade – Install SYNC 911 Assist – 2016 Ford Explorer

August 28, 2015 TO: All U.S.Ford and Lincoln Dealers SUBJECT: DELIVERY HOLD – Application Performance Upgrade 15A01 Certain 2016 Model Year Ford Explorer Vehicles Application Upgrade – Install SYNC 911 Assist   PROGRAM TERMS   This program will be in effect through September 30, 2016.  There is no mileage limit for this program.   AFFECTED VEHICLES … Read more

15B04 – 12 Volt Battery Test and Module Software Update – 2013-2014 Ford C-MAX

July 20, 2015 TO: All U.S.Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15B04 – Supplement #1 Certain 2013 and 2014 Model Year C-MAX Hybrid Electric Vehicles (HEV) 12 Volt Battery Test and Module Software Update REF: Customer Satisfaction Program 15B04 May 18, 2015   REASON FOR THIS SUPPLEMENT This program is being supplemented to include the offering … Read more