NHTSA ID Number: 10199500
Manufacturer Communication Number: SSM 49928
Summary
Some 2021 Mustang Mach-E, F-150, Edge/Nautilus or Bronco vehicles equipped with SYNC 4 may have a customer symptom of the SYNC voice commands being activated without pushing the steering wheel switch. This may be due to the feature called Wake Word within SYNC 4. This feature allows the driver to activate the SYNC 4 system without pushing the steering wheel switch. Under the touchscreen Settings > Voice Settings the preferred Wake Word can be changed. The feature can also be disabled if the customer does not want the SYNC voice commands being activated without touching the steering wheel switch. This feature is not a defect. Do not submit a claim for this condition.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | BRONCO | 2021 |
| FORD | EDGE | 2021 |
| FORD | F-150 | 2021 |
| FORD | MACH-E | 2021 |
| LINCOLN | MKX | 2021 |
| LINCOLN | NAUTILUS | 2021 |
APPLICABLE VEHICLES
2021 CAR: DQ CD539N EDGE
2021 TRUCK: FD P702N F150
2021 CAR: D9 U540N MKX
2021 CAR: GW CX727N C-EV
2021 TRUCK: G1 U725N BRONCO
1 Associated Document
Manufacturer Communications
SSM 49928 – 2021 Mustang Mach-E/F-150/Edge/Nautilus/Bronco – SYNC 4 – Voice Commands Activate Without Pressing The Steering Wheel Switch – Wake Word
https://www.nhtsa.gov/recalls?nhtsaId=10199500
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- 2021 NEWEST A12 Map update GPS Navigation SD Card for Ford/Lincoln. Part Number: GM5T-19H449-AF. This update will only work on SYNC systems that use an SD Card for Navigation.
- This will not work in vehicles where navigation was not originally equipped or activated. Please note your vehicle's sync system software may need to be updated to the latest version to work with the latest maps.
- Compatible Ford Models: F15O (2013-2015), Super Duty F25O/35O/45O (2013-2015), Explorer (2011-2015), Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), CMax (2013-2015), Expedition (2015), Mustang (2015), Transit (2014-2015).
- Compatible Lincoln Models: MKS (2013-2015), MKT (2013-2015), MKX (2011-2015), MKZ (2014-2015).
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- Compatible with Ford: Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), C-Max (2013-2015)
- Compatible with Ford: Expedition (2015), Mustang (2015), Transit (2014-2015), Taurus (2013-2015)
- Compatible with Ford: Lincoln MKS (2013-2015), MKT (2013-2015), MKX (2011-2015,) MKZ (2014-2015)
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- SD Card is Compatible with Ford Models: f 150 (2013-2015), Super Duty: f 250 / f 350 / f 450 (2013-2015), Flex (2013-2015), Fiesta (2014-2015)
- Ford Models: Focus (2012-2015), Fusion (2013-2015), Mustang (2015), Taurus (2013-2015), Transit (2013-2015)
- Lincoln Models: Mkc (2015), Mks (2013-2015), Mkt (2013-2015), Mkx (2011-2015), Mkz (2013-2016), Navigator (2015).
- Your vehicle's Sync system may require to be updated to the latest version, prior to installing this update. THIS UPDATE WILL ONLY WORK on Sync systems that use an SD CARD for Nav..on.
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- This update will only work on SYNC systems that use an SD Card for Navigation.
- Compatible Ford Models: Ford F-150 (2013-2015) Super Duty F-250/350/450 (2013-2015) Explorer (2011-2015) Focus (2012-2015) Fiesta (2014-2015) Fusion (2013-2015) Flex (2013-2015) Edge (2011-2015) C-Max (2013-2015) Expedition (2015) Mustang (2015) Transit (2014-2015)
- Compatible Lincoln Models: Lincoln MKS (2013-2015) MKT (2013-2015) MKX (2011-2015) MKZ (2014-2015)
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Latest 2021 A12 Navi.on SD Card GM5T-19H449-AF Compatible with Ford & Lincoln, Sync USA/Canada Maps
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- SD Card is Compatible with Ford Models: f 150 (2013-2015), Super Duty: f 250 / f 350 / f 450 (2013-2015), Flex (2013-2015), Fiesta (2014-2015)
- Ford Models: Focus (2012-2015), Fusion (2013-2015), Mustang (2015), Taurus (2013-2015), Transit (2013-2015)
- Lincoln Models: Mkc (2015), Mks (2013-2015), Mkt (2013-2015), Mkx (2011-2015), Mkz (2013-2016), Navigator (2015).
- Your vehicle Sync syst.m may require to be Upda..d to the latest version, prior to installing this SD Card & WILL ONLY WORK on Sync syste.s that use an SD CARD for Navi..on.
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- PART NUMBER：GM5T-19H449-AF, ford sync navigation sd card This map update is Database Version A12- Plug and play
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- NOTICE：ford navigation sd card a12 This update will only work on SYNC systems that use an SD Card for Navigation.Your vehicle may require a software update prior to installing this update. For more details please open the 'How to Determine Your Sync Software' file under the 'User Manuals' section of this page.
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for Ford A12 SD Navigation Card|GM5T-19H449-AF|A12 Navigation SD Card Support US and Canada System Map Update 2022 Latest Maps
- A12 Navigation SD Card:2021 NEWEST A12 Map update GPS Navigation SD Card, includes New Roads and Speed Limit Updates， for Ford/Lincoln. Part Number: GM5T-19H449-AF. This update will only work on SYNC systems that use an SD Card for Navigation。
- Please note：Your vehicle's SYNC system software may require to be updated to the latest version, prior to installing this update. This update will only work on SYNC systems that use an SD Card for Navigation.
- Compatible Ford Models: F15O (2013-2015), Super Duty F25O/35O/45O (2013-2015), Explorer (2011-2015), Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), CMax (2013-2015), Expedition (2015), Mustang (2015), Transit (2014-2015).
- Compatible Lincoln Models: MKS (2013-2015), MKT (2013-2015), MKX (2011-2015), MKZ (2014-2015).
- service:Provides a 60-day warranty
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- Compatible with Ford Navigation: f150 (2013-2015), Super Duty f250/350/450 (2013-2015), Explorer (2011-2015), Escape (2013-2015)
- Compatible with Ford Navigation: Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), C-Max (2013-2015)
- Compatible with Ford Navigation: Expedition (2015), Mustang (2015), Transit (2014-2015), TRANSIT CONNECT (2014 - 2016),Taurus (2013-2015)
- Compatible with : Lincoln Navigation MKS (2013-2015), MKT (2013-2015), MKX (2011-2015,) MKZ (2014-2015),NAVIGATOR (2015)
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- Compatible with Ford Models: F15O (2013-2015), Super Duty F25O/35O/45O (2013-2015), Explorer (2011-2015), Focus (2012-2015), Fiesta (2014-2015), Fusion (2013-2015), Flex (2013-2015), Edge (2011-2015), CMax (2013-2015), Expedition (2015), Mustang (2015), Transit (2014-2015)
- Compatible with Lincoln Models: MKS (2013-2015), MKT (2013-2015), MKX (2011-2015), MKZ (2014-2015)
- Product code: GM5T-19H449-AF
- We are committed to providing customers with quality products, if you have any questions, please feel free to contact us
Last update on 2022-05-17 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-17 / Affiliate links / Images from Amazon Product Advertising API
