2017

Customer Satisfaction Program 20N07 – Transmission Extended Warranty Coverage – 2015-2019 Lincoln MKC & 2016-2019 Ford Explorer

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2019 Ford Explorer

NHTSA ID Number: 10187724 Manufacturer Communication Number: 20N07-S2   Summary This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27.   9 Affected Products Vehicles MAKE MODEL YEAR FORD EXPLORER 2016-2019 LINCOLN MKC 2015-2019     February … Read more

Customer Satisfaction Program 20N11 – Roof Rack Cover Inspection/Repair – 2016-2019 Ford Explorer

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2019 Ford Explorer

NHTSA ID Number: 10199479 Manufacturer Communication Number: 20N11-S3   Summary On some of the affected vehicles, the roof rack covers may become detached from the vehicle.     4 Affected Products Vehicle MAKE MODEL YEAR FORD EXPLORER 2016-2019   PROGRAM TERMS This program provides a one-time repair for the roof rail covers and retaining clips to 10 … Read more

Rear Seat Cover Loose And/Or Foam Exposed – 2015-2020 Ford Mustang

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2020 Ford Mustang

NHTSA ID Number: 10183561 Manufacturer Communication Number: SSM 49303   Summary Some 2015-2020 Mustang vehicles may exhibit a concern of the rear seat cover appearing loose or having the foam underneath the seat cover exposed. This condition is most apparent at the front outer corners of the lower seat cushion. This may be due to the seat … Read more

Factory Keyless Entry Keypad – Driver Side B-Pillar Front Door Trim Panel Loose – 2016-2019 Ford Flex

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2019 Ford Flex

NHTSA ID Number: 10184779 Manufacturer Communication Number: TSB 20-2427 Summary Some 2016-2019 Flex vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To correct the condition, follow the Service … Read more

Intermittent Inoperative Turn Signal Tick-Tock Noise From IPC When Turn Signal Is Active – 2016-2018 Ford Edge

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2018 Ford Edge

NHTSA ID Number: 10183391 Manufacturer Communication Number: SSM 49330   Summary Some 2016-2018 Edge vehicles may exhibit an intermittently inoperative turn signal tick-tock sound from the instrument panel cluster (IPC) when the turn signal is active. This may be due to the software in the IPC. To correct the condition, reprogram the IPC using the latest software … Read more