Category: Customer Satisfaction

Customer Satisfaction Program 19B05 – Sudden Transmission Downshift – Powertrain Control Module Reprogramming – 2012-2013 Ford Expedition & Lincoln Navigator

NHTSA ID Number: 10156539 Manufacturer Communication Number: 19B05 Summary Certain 2012 – 2013 Model Year Expedition/Navigator Vehicles Equipped With A 6R80 Transmission – Sudden Transmission Downshift – Powertrain Control Module Reprogramming

Customer Satisfaction Program 19B24 – Balance Shaft and Oil Pump Assembly Inspection – 2019 Ford Ranger & 2020 Explorer

NHTSA ID Number: 10165692 Manufacturer Communication Number: 19B24-A Summary Advance Notice NEW VEHICLE DELIVERY HOLD – Customer Satisfaction Program 19B24: Certain 2019 Model Year Ranger and 2020 Model Year Explorer Vehicles with 2.3L EcoBoost Engines – Balance Shaft and Oil Pump Assembly Inspection

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