April 24, 2018
This program extends the warranty coverage of the reductant heater and sender assembly to 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first. If a vehicle has already exceeded either the time or mileage limits, this extended warranty coverage will last through December 31, 2018. Coverage is automatically transferred to subsequent owners.
NOTE: This program does not apply to vehicles that qualify for repairs under the New Vehicle Limited Warranty. Repairs for vehicles covered by New Vehicle Limited Warranty should be claimed using existing published labor operation codes.
VEHICLES COVERED BY THIS PROGRAM
|Vehicle||Model Year||Assembly Plant||Build Dates|
|F-250 – F-550||2011-2012||Kentucky Truck||August 24, 2009 through October 23, 2012|
|F-450 – F-550||2013-2015||Kentucky Truck||April 16, 2012 through December 9, 2014|
Affected vehicles are identified in OASIS.
REASON FOR PROVIDING EXTENDED WARRANTY COVERAGE
In some of the affected vehicles, the reductant heater and sender assembly may fail causing the malfunction indictor lamp (MIL) to illuminate and, in some instances, may cause the engine to go into a reduced power de-rate strategy. If this condition exists, diagnostic trouble codes (DTCs) related to the reductant heater and sender assembly will be present in the powertrain control module.