Customer Satisfaction Program 21B47 – Two-Speed Transfer Case Installation – 2021 Lincoln Navigator

2021 Lincoln Navigator

NHTSA ID Number: 10201081 Manufacturer Communication Number: 21B47   Summary In all of the affected vehicles, a one-speed transfer case was installed instead of the two-speed transfer case that was intended to be installed with the heavy duty trailer tow package. As a result, the Slow Climb drive mode and the Neutral Tow setting will not be … Read more

Customer Satisfaction Program 21N01 – High-Speed Cooling Fan Motor Relay – 2016-2018 Ford Explorer

2018 Ford Explorer

NHTSA ID Number: 10219060 Manufacturer Communication Number: 21N01 S2 Summary Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay; Reason for supplement: Vehicles Covered by this Program: all open / unrepaired vehicles from 21B05 (Police Interceptor Utility Vehicles) have been added to 21N01 as 21B05 expires August 31, 2022. Owner Notification: Police Interceptor Utility owners … Read more

Customer Satisfaction Program 20M06 – Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002 – 2015-2016 Ford Super Duty & 2016-2019 Medium Duty

2019 Ford F-550

NHTSA ID Number: 10202716 Manufacturer Communication Number: 20M06-S2 Summary Certain 2015 through 2016 Model Year Super Duty and 2016 through 2019 Medium Duty with 6.7L Diesel Engine; Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002 REASON FOR THIS SUPPLEMENT Claim Preparation and Submission: Updated Customer Concern Code. Owner Notification Mailing Schedule: Owner Mailing date revised. … Read more

Customer Satisfaction Program 21B04 – Frame Rail Crack – 2017-2020 Ford F-550

2020 Ford F-550

NHTSA ID Number: 10222457 Manufacturer Communication Number: 21B04 S4 Summary Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack Program Terms: Program will be extended for an additional year; Urgency/Expiration Date: Program will be extended for an additional year Owner Refunds: Refunds have been extended to December 31, 2022, for … Read more

Customer Satisfaction Program 21B49 – Roof Panel Delamination – 2021 Ford Bronco

2021 Ford Bronco Sport

NHTSA ID Number: 10222458 Manufacturer Communication Number: 21B49 S2 Summary Certain 2021 Model Year Bronco Vehicles Equipped with a Hard Top Roof Panel Delamination Program Terms – Updated to extend the program 1 additional year providing the vehicle is still within base warranty mileage limits. Owner Notifications – Revised owner letters   September 19, 2022 Customer Satisfaction … Read more