Customer Satisfaction Program 21B04 – Frame Rail Crack – 2017-2020 Ford F-550

“This site contains affiliate links for which OEMDTC may be compensated”

NHTSA ID Number: 10222457

Manufacturer Communication Number: 21B04 S4

Summary

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack

Program Terms: Program will be extended for an additional year; Urgency/Expiration Date: Program will be extended for an additional year

Owner Refunds: Refunds have been extended to December 31, 2022, for owner paid repairs completed prior to owner notification date

 


September 19, 2022

Customer Satisfaction Program 21B04 – Supplement #4
Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade
Package
Frame Rail Crack

 

REASON FOR THIS SUPPLEMENT

  • Program Terms: Program will be extended for an additional year.
  • Urgency/Expiration Date: Program will be extended for an additional year.
  • Owner Refunds: Refunds have been extended to December 31, 2022, for owner paid repairs completed prior to owner notification date.

 

PROGRAM TERMS 

This program will be extended through October 31, 2023. There is no mileage limit for this program.

 

URGENCY / EXPIRATION DATE

This Customer Satisfaction Program has an expiration date of October 31, 2023, to encourage dealers and customers to have this service performed as soon as possible.

We recommend dealers utilize their FSA VIN Lists name and address to contact customers with affected vehicles. This will help minimize the number of vehicles that may develop a frame rail crack, which requires a more extensive repair. FSA VIN Lists were made available the week of October 25, 2021.

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
F550 2017-2020 Kentucky January 12, 2016 through May 21, 2020
F550 2017-2020 Ohio February 17, 2016 through May 21, 2020

 

This program includes vehicles that are used in specific vocation only, which may be particularly affected by this condition due to duty cycle. These vocations include:

  • Aerial Bucket
  • Service Bodies with Hoists
  • Roll-Off Wreckers
  • Waste Hauler Roll-Offs

REASON FOR THIS PROGRAM

In some of the affected vehicles certain second unit body (SUB) upfits could cause stress points on the frame rail. Over time this stress could cause a crack in the frame rail behind the cab.

SERVICE ACTION

Dealers are to install frame rail service kits following Technical Information in Attachment III. This service must be performed on all affected vehicles per direction in Dealer Information Sheet, Attachment V at no charge to the vehicle owner.

OWNER NOTIFICATION MAILING SCHEDULE

Owner letters are expected to be mailed the week of October 11, 2021. Dealers should repair any affected vehicles that arrive at their dealerships per Dealer Information Sheet, whether or not the customer has received a letter.

 

SOLD VEHICLES

  • Owners of affected vehicles will be directed to dealers for repairs.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this service action.

 

OWNER REFUNDS 

  • Ford Motor Company is offering a refund for owner-paid repairs covered by this program if the repair was performed before the date of the Owner Notification Letter. This refund offer expires December 31, 2022.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the date of the Owner Notification Letter. Noncovered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with frame rail cracks.

 

RENTAL VEHICLES 

Rental vehicles are not approved for this program.

 

PARTS

Part Number Description Order Quantity Claim Quantity
LC3Z-5019-G Upper and Lower Bracket Kit Non 60” CA 1 1
LC3Z-5019-H Upper and Lower Bracket Kit 60” CA 1 1
LC3Z-5019-J Lower Bracket Kit Non 60” CA 1 1
LC3Z-5019-K Lower Bracket Kit 60” CA 1 1
PM-13-A Customer Satisfaction Program 21B04 - Frame Rail Crack - 2017-2020 Ford F-550 | small light Motorcraft High Temperature Anti Corrosion MISC. OTHER
Obtain Locally Anchor Cutting Lube (or equivalent)
15mm Rotabroach Cutter (or equivalent)

 


Service Fix – There is two type of service kits for the frame reinforcement.  One with lower only brackets, and one with upper and lower brackets. Vehicles that require service kits for this program are aerial buckets, service bodies with a hoist, roll-off wreckers, and waste hauler rolloffs.

Other type of upfitted trucks not listed here will not require frame reinforcement. Such as flat beds, stake beds, box trucks, trucks with dump bodies. Do not install brackets on trucks not listed in this attachment. For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site.

 

Lower Bracket Kit Only – Aerial Buckets

 

  • Upper and Lower Bracket Kit – Roll-Off Wreckers, Waste Hauler Roll-Offs and Service Bodies with a Hoist. For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site.

NOTE: To gain access to top of the frame with a service body installed it may have to be removed.

 


CERTAIN 2017-2020 MODEL YEAR F550 SUPERDUTY VEHICLES EQUIPPED WITH PAYLOAD PLUS UPGRADE PACKAGE — FRAME RAIL CRACKS

 

SERVICE PROCEDURE

NOTE: In the tech instructions and parts ordering will reference 60CA and Non 60CA for the two kits. This is referencing the measurement from cab to axle for the various frame lengths and cab configurations. 60″ from cab to axle and over 60″ from cab to axle. See page 2 for further details to find frame length and which frame length are 60CA or Non 60CA.

NOTE: Vehicles that require service kits for this program are aerial buckets, service bodies with a hoist, roll off wreckers, and waste hauler roll offs. See attachment V.

1. Identify and inspect the areas where the frame rail may exhibit signs of stress or a crack. Using compressed air, clear any debris that may be on the frame rails in the area of red dashed box.
See Figure 1.

– Are there any signs of stress or cracks found on the frame rail?

Yes – Contact Special Service Support Center (SSSC).

No – Continue to procedure on Page 2.

NOTE: Non-60CA frame shown, 60CA frame similar. The first crossmember rearward of the cab will be set further rearward on the 60CA frame.

 

Match the vehicle’s wheel base and fuel type to the list of wheelbase configurations below to determine the appropriate Repair Service Procedures.

NOTE: Refer to the Dealer Bulletin for the correct part numbers for the frame size on the vehicle.

NOTE: Vehicle wheelbase can be found:

  • On the vehicle window sticker, which can be viewed from the OASIS pull down menu on PTS, or the window sticker link in HVBOM.
  • On the Vehicle Certification Label.
  • By clicking the Additional Information link on OASIS, and scrolling through the Build Information.

NOTE: The Repair Service Procedures C through G below need to be performed in conjunction with the replacement of the lower frame rail reinforcement brackets on certain fuel and DEF tank configurations. These procedures can be for either the RH or LH side lower reinforcement bracket replacement, please read through the procedures that pertain to your vehicles configuration.

 

60CA FRAMES

145″ WHEELBASE VEHICLES – Regular Cab

  • Gas Engine – Repair Service – Procedures D, A & B
  • All Other Vehicle Configurations – Repair Service Procedures A & B

 

168″ WHEELBASE VEHICLES – Super Cab

  • Gas Engine – Repair Service Procedures D, A & B
  • All Other Vehicle Configurations – Repair Service Procedures A & B

 

179″ WHEELBASE VEHICLES – Crew Cab

  • Gas Engine – Repair Service Procedures D, A & B
  • All Other Vehicle Configurations – Repair Service Procedures A & B

 

NON-60CA FRAMES

169″ WHEELBASE VEHICLES – Regular Cab

  • Gas Engine with a Mid Ship Fuel Tank – Repair Service Procedures F, A & B

 

192″ WHEELBASE VEHICLES – Super Cab

  • Gas Engine with a Mid Ship Fuel Tank – Repair Service Procedures F, A & B

 

193″ WHEELBASE VEHICLES – Regular Cab

  • Gas Engine – Repair Service Procedures A & B

 

203″ WHEELBASE VEHICLES – Crew Cab

  • Gas Engine with a Aft of Axle – Repair Service Procedures A & B
  • Gas Engine with a Mid Ship Fuel Tank – Repair Service Procedures F, A & B

 

205″ WHEELBASE VEHICLES – Regular Cab

  • Gas Engine – Repair Service Procedures A & B

 

REPAIR SERVICE PROCEDURES

A. Upper Frame Rail Reinforcement Bracket Installation. .Page 4

NOTE: Upper Frame Rail Reinforcement Bracket not required on Aerial Bucket Equipped Trucks.

B. Lower Frame Rail Reinforcement Bracket InstallationPage 15

C. DEF Pressure Line Re-route Procedures (choose the cab type and reductant tank configuration)

i. All Cabs Equipped with a LH Inboard Reductant TankPage 21

ii. Regular Cab Vehicles with RH Outboard Reductant Tank.Page 23

iii. Super Cab and Crew Cab Vehicles with RH Outboard Reductant TankPage 26

D. Wire Harness Crush Shield InstallationPage 28

E. Wire Harness to Flag Stud Interference CorrectionPage 29

F. Wire Harness Shield Contacting Fuel Tank Strap CorrectionPage 30

G. Exhaust Hanger Modification.Page 34

 

A. Upper Frame Rail Reinforcement Bracket Installation Procedure

NOTE: If equipped, the removal of the second unit body, bucket or any other component that covers the upper rear frame rail section, is required prior to performing this repair. Vehicles with wrecker or roll back should be able to move second unit body out of way enough to install upper brackets.

NOTE: Upper Frame Rail Reinforcement Bracket not required on Aerial Bucket Equipped Trucks.

NOTE: This procedure is being performed on a Non-60CA frame. The 60CA frames are similar with the exception of the brackets physical shape and amount of holes needed to mount the bracket to the frame rail. The lower bracket on the 60CA frames will use a single fastener at the rear of the bracket and will use a single flag stud to attach the bracket to the frame. The 60CA upper and lower brackets are longer in design than the Non-60CA brackets.

NOTE: This installation procedure must be performed on both the Right Hand (RH) and Left hand (LH) sides of the vehicles upper frame rail. This procedure shows the installation of the RH side frame rail reinforcement bracket and is symetrical to the LH side.

NOTE: Not all of the parts in the Part Kits will be used. All unused parts of the kit can be scrapped.

1. On the RH side frame rail, locate the second set of rivet heads, rearward of the cab. See Figure 2.

NOTE: Non-60CA frame shown, 60CA frame similar. The first crossmember rearward of the cab will be set further rearward on the 60CA frame.

 

2. Print out the RH Upper Frame Rail Bracket Template (See Attachment IV) per the 60 CA and Non-60 CA. When printing the templates ensure that the printers Page Size is set to ‘Actual size’ and Page Orientation set to ‘Landscape’.

3. Cut out the two (2) larger rivet heads on the template, cut out the inner most circle by slightly folding the template at the center line of the larger circles and cut out the half moon shape. See Figure 3.

 

4. Place the template over the rivet heads, identified in Step 1, and secure the template to the frame with tape. See Figure 4.

NOTE: Non-60CA frame shown, 60CA frame similar. The first crossmember rearward of the cab will be set further rearward on the 60CA frame.

 

5. Using a center punch, mark the center of the smaller diamater circles. See Figure 5.

 

6. Remove the template from the frame and apply a bead of Anchorlube G771 or equivalent. See Figure 6.

 

7. Using a drill (set to the bits recommended drill speed) and a 15mm Rotabroach bit, such as the Hougen or Blair 15mm High Speed Steel Annular Cutter and a Rotabroach Arbor, drill the two (2) holes that were just center punched in the previous Step. See Figure 7.

NOTE: Cutting fluid, such as Anchorlube G771 or equivalent, will need to be applied several times during the cutting out of these holes to prevent heat and aid in cutting. High heat will cause the bits to wear prematurely.

NOTE: On dual layer frame drilling, once the drill bit has cut through the upper layer you will need to stop and clear away any shavings and remove the loose piece of the upper frame in order to continue drilling through the lower layer. See Figures 7 and 8.

NOTE: One RotaBroach bit, with proper use of cutting fluid, will be able to drill holes on several trucks before needing replaced.

 

8. Clear away any shavings and clean the drilled holes and the frame around them, using rubbing alcohol and a clean shop towel.

9. Using a small brush and Motorcraft® High Temperature Anti-Corrosion Coating (PM-13-A), apply the coating in and around the holes that were just drilled, to cover any bare metal present from the drilling of the holes. See Figure 9.

 

10. Position the upper bracket on the frame and seat the two (2) rear studs into the drilled holes.
See Figure 10.

 

11. Use the bracket as a template to mark the front drill hole locations by;

a. Centering the two (2) rivet heads in the bracket rivet holes. See Figure 11.
b. Ensuring that the outboard edge of the bracket is flush with the frame. See Figure 11.
c. Clamp the bracket to the frame and center punch the front two (2) holes. See Figures 12 and 13.

 

12. Remove the clamp and the bracket from the frame. See Figure 10.

13. Using a drill (set to the bits recommended drill speed) and a 15mm Rotabroach bit, such as the Hougen or Blair 15mm High Speed Steel Annular Cutter and a Rotabroach Arbor, drill the two (2) holes that were just center punched in the previous Steps. See Figure 14.

NOTE: If the tool being used to drill the front hole, nearest to the cab, does not achieve the correct angle to drill the hole, a right angle drill will need to be used to achieve the correct angle.

NOTE: Cutting fluid, such as Anchorlube G771, will need to be applied several times during the cutting out of these holes.

NOTE: One RotaBroach bit, with proper use of cutting fluid, will be able to drill holes on several trucks before needing replaced.

 

14. Clear away any shavings and clean the drilled holes and the frame around them, using rubbing alcohol and a clean shop towel.

15. Using a small brush and Motorcraft® High Temperature Anti-Corrosion Coating (PM-13-A), apply the coating in and around the holes that were just drilled, to cover any bare metal present from the drilling of the holes. See Figure 9.

16. Position the bracket in place on the upper frame rail.

17. Install a spacer, Part Number LC3C-5113-CA, between the upper bracket and the frame rail, one for each bolt, then install front bracket to frame bolts in the front two holes and position the front nut plate in the frame and start the bolts into the nut plate. See Figures 15 and 16.

 

18. Install the rear nuts, onto the bracket rear studs, finger tight at this time. See Figure 17.

 

19. Tighten all of the front and rear fasteners until almost tight, so that the bracket can still be adjusted front to back and side to side.

20. With the bracket setting flush against the top of the frame, ensure that the outboard edge is flush with the frame and the rivet heads are centered in the bracket openings. Secure the bracket to the frame rail with a clamp. See Figures 18 and 19.

 

21. Tighten both front bolts and both rear nuts. Then remove the clamp. Figure 20 shows a fully installed upper RH bracket

  • Tighten to: 59 lb. ft (80 Nm).

 

22. Repeat the ‘Upper Frame Rail Bracket Installation Procedure’ to the LH side upper frame rail. Then, proceed to the next required Repair Service Procedure.

 

B. Lower Frame Rail Reinforcement Bracket Installation Procedure

NOTE: This procedure is being performed on a Non-60CA frame. The 60CA frames are similar with the exception of the brackets physical shape and amount of holes needed to mount the bracket to the frame rail. The lower bracket on the 60CA frames will use a single fastener at the rear of the bracket and will use a single flag stud to attach the bracket to the frame. The 60CA upper and lower brackets are longer in design than the Non-60CA brackets. Non-60CA has double nut plate on bottom.

NOTE: This installation procedure must be performed on both the Right Hand (RH) and Left Hand (LH) sides of the vehicles lower frame rail. This procedure shows the installation of the RH side lower frame rail reinforcement bracket and is symetrical to the LH side.

1. Using the help of an assistant, Position the lower bracket in place, up against the lower frame rail as shown in Figure 21. Align the bracket to the contour of the frame.

a. Ensure that the outboard edge is flush with the outboard side of the frame rail.

b. Clamp the bracket to the frame.

NOTE: Non-60CA frame shown, 60CA frame similar. The first crossmember rearward of the cab will be set further rearward on the 60CA frame.

 

2. Measure from point ‘a’ to point ‘b’ and ensure that the measurement is equal to 14.25 in. (360.89 mm) for Non-60CA frames and 13.25 in. (336.89mm) for the 60CA frames. If not, adjust the bracket as needed and reclamp the bracket to the frame. See Figure 22.

NOTE: Non-60CA frame shown, 60CA frame similar.

 

3. Using the bracket as a template, mark the center, with a center punch, of the three (3) front bracket to frame holes and two (2) rear bracket to frame rail holes. Remove the clamp and position the bracket aside at this time. See Figure 23.

NOTE: The lower bracket on the 60CA frames will utilize only one (1) rear hole, not two (2) like the Non-60CA. These bracket will use a single fastener at the rear of the bracket and will use a single flag stud to attach the bracket to the frame.

 

4. Using a drill (set to the bits recommended drill speed) and a 15mm Rotabroach bit, such as the Hougen or Blair 15mm High Speed Steel Annular Cutter and a Rotabroach Arbor, drill the five (5) holes for Non-60CA and the four (4) holes for the 60CA that were just center punched in the previous Step.
See Figure 24.

NOTE: Cutting fluid, such as Anchorlube G771, will need to be applied several times during the cutting out of these holes.

NOTE: The lower bracket on the 60CA frames will utilize only one (1) rear hole, not two (2) like the Non-60CA, to the secure the rear of the bracket to the frame.

 

5. Clear away any shavings and clean the drilled holes and the frame around them, using rubbing alcohol and a clean shop towel.

6. Using a small brush and Motorcraft® High Temperature Anti-Corrosion Coating (PM-13-A), apply the coating in and around the holes that were just drilled, to cover any bare metal present from the drilling of the holes. See Figure 9.

7. Position the lower bracket back in place with the rear two (2) holes aligned for Non-60CA and the four (4) holes aligned for the 60CA , and clamp the bracket to the frame. Install the rear nut plate and the two (2) rear fasteners as shown in Figure 25. Do Not fully tighten the fasteners at this time.

 

8. Install the lower bracket front three stud nut plate, with the three studs facing downward. (To aid in installing the lower bracket three stud nut plate in boxed portion of frame, a magnet pick up tool can be used to place into position.) Push the bracket upward and install all three (3) nuts. Even with the lower bracket rear stud nuts loose, the front nut plate will still need to be worked into the lower bracket holes, once through the frame. See Figure 26.

NOTE: The lower bracket front nut plate can be installed in any position. It is normal for the front portion of the lower bracket to sag until all fasteners have been fully tightened.

 

9. Tighten the lower brackets front three (3) nuts and the rear two (2) nuts for Non-60CA or the one (1) nut for 6CA. See Figure 27.

  • Tighten to: 59 lb. ft (80 Nm).

 

10. Figure 28 shows the fully installed right lower Frame Rail Bracket.

 

11. Repeat the ‘Lower Frame Rail Bracket Installation Procedure’ to the LH side lower frame rail. Then, proceed to the next required Repair Service Procedure.

 

C. Diesel Exhaust Fluid (DEF) Pressure Line Re-route

For All Non-60CA Vehicles Equipped With Left Hand Side Inboard Mounted Reductant Tank

1. Detach the two (2) DEF pressure line retainers that retain the line to the frame, under the number 4 crossmember as shown in Figure 29. Position the DEF pressure line aside.

NOTE: The DEF pressure line is shown in the factory installed position.

 

2. Once the LH side lower bracket has been installed, position back the DEF pressure line and attach the existing front line to frame retainer to the lower bracket as shown in Figure 30. Then, remove and discard the original rear line to frame retainer from the DEF pressure line. Then, attach the supplied clasp retainer to the DEF pressure line and install into the rear lower bracket retainer hole as shown in Figure 30.

 

3. Proceed to the next required Repair Service Procedure.

 

C. Diesel Exhaust Fluid (DEF) Pressure Line Re-route

For All Regular Cab Vehicles Equipped With Right Hand Side Outboard Mounted Reductant Tank

1. Detach the single DEF pressure line retainer from the RH lower frame as shown in Figure 31. Then, completely remove and discard the retainer from the DEF pressure line.

 

2. Once the RH side lower bracket has been installed, install the supplied T clip to the lower bracket and route the DEF pressure line toward the T clip and attach the T clip to the DEF pressure line with two (2) of the supplied zip ties as shown in Figure 32.

NOTE: Figure 32 shows the different T clip locations for between the regular cab vehicles and Crew and Super Cab vehicles. Holes are pre drilled on bracket for T clip, will need to drill new hole for routing clip.

 

3. Using a drill and an 8mm (0.31 in) bit, drill a new hole location, for the new routing clip, forward of the lower frame rail bracket. Using a small brush and Motorcraft® High Temperature Anti-Corrosion Coating (PM-13-A), apply the coating in and around the hole that was just drilled, to cover any bare metal present from the drilling of the hole. Then, install the supplied push pin zip tie into the new hole location and position the DEF pressure line and secure in place with the zip tie as shown in Figure 33.

NOTE: The new drill hole location should be determined by positioning the DEF pressure line in its natural relaxed position toward the frame and marking a location for the new drill hole, forward of the new reinforcement bracket as shown in Figure 33.

 

4. Proceed to the next required Repair Service Procedure.

 

C. Diesel Exhaust Fluid (DEF) Pressure Line Re-route

For All Super Cab And Crew Cab Vehicles With RH Side Outboard Mounted Reductant Tanks

1. Remove and discard the clip and zip tie from the area shown in Figure 34.

 

2. Once the RH side lower bracket has been installed, install the supplied T clip to the existing hole in the lower reinforcement bracket and route the DEF pressure line toward the T clip and attach the T clip to the DEF pressure line with two (2) of the supplied zip ties as shown in Figure 35.

 

3. Proceed to the next required Repair Service Procedure.

 

D. Wire Harness Crush Shield Installation – Lower Bracket

For All 60″CA Vehicles Equipped With Gas Fuel Tank and Diesel Mid Ship Fuel Tank and One Of The Following Wheel Bases;

1. Install a crush shield on the left hand side frame rail harness as follows;

  • Remove the tie strap push pin (a) from the hole indicated in Figure 36.
  • Mark the location of the push pin on the harness (b).
  • Cut off the existing push pin from the harness removed in sub-step a.
  • Install the provided crush shield (d) on the harness with the rear edge of the shield aligning the mark made in second bullet point (above). See Figure 36.
  • Secure both ends of the crush shield with the supplied Coroplast Tape (e).
  • Install the supplied push pin zip tie in same location as the previously marked (original) location on the harness (b).

 

2. Proceed to the next required Repair Service Procedure.

 

E. Wire Harness Shield To Flag Stud Interference Correction

For All 60″CA Vehicles Equipped With Left Hand Side Inboard Mounted Reductant Tank and One Of The Following Wheel Bases;

1. For the left hand side lower frame rail bracket, the rear flag stud will contact the harness shield if not raised. Raise the harness by completing the follow steps;

  • Position the supplied stud clips onto the studs with the zip ties side facing inboard as shown in Figure 37.
  • Secure the harness to the stud clips with the zip ties.
  • Ensure that the harness shield is positioned above the flag stud and the stud clips are fully seated on the studs.

 

2. Proceed to the next required Repair Service Procedure.

 

F. Wire Harness Shield Contacting Fuel Tank Strap Correction

For Non-60CA Vehicles Equipped With Mid-Ship Fuel Tank;

1. From the left hand side lower frame rail, remove the harness shield push pins as shown in Figure 38.

 

2. Detach the edge biter clip from the frames lower flange as shown in Figure 39.

 

3. Remove the seven (7) tie straps holding the harness to the harness shield.

4. Using a suitable cutting tool, remove the edge biter clip flush with the surface of the harness shield as shown in Figure 40.

 

5. Reattach the shield to the harness, in the same locations as they were removed from in Step 3, using seven (7) of the similar supplied tie straps.

6. Once the frame rail bracket has been installed, position the middle of the harness shield under the frame rail bracket as shown in Figure 41. Then, using two (2) of the supplied tie straps, secure the harness shield in the same location as the push pins were removed from in Step1.

 

7. Using two (2) of the larger supplied tie straps, secure the harness shield to the reinforcement bracket using the existing holes in the reinforcement bracket.

8. Ensure that the wiring harness shield has at least 9.5mm (0.37 in.) of clearance from any contact to the mid ship fuel tank. See Figure 42.

 

9. Proceed to the next required Repair Service Procedure.

 

G. Exhaust Hanger Modification Procedure

For Right Hand Side Lower Frame Rail Installation

All 60CA Diesel Vehicles Only:

1. The right hand side exhaust hanger will interfere with right hand side lower reinforcement bracket. Figure 43 shows the portion of the exhaust hanger that will be removed in order to obtain the clearance needed.

 

2. Using a suitable cutting tool, cut the exhaust hanger in the location shown in Figure 44. Remove and discard the cut off portion of exhaust hanger. See Figure 44.

 

3. Figure 45 shows the final result once the exhaust hanger portion is removed.

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

 


4 Affected Products

Vehicle

MAKE MODEL YEAR
FORD F-550 2017-2020

 


1 Associated Document

Manufacturer Communications

September 19, 2022
Customer Satisfaction Program 21B04 – Supplement #4

https://www.nhtsa.gov/recalls?nhtsaId=10222457

MC-10222457-0001.pdf 11823.54KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [11.28 MB]

 


NHTSA ID Number: 10210901

Manufacturer Communication Number: 21B04-S3

Summary

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package-Frame Rail Cracks: In some of the affected vehicles certain second unit body (SUB) upfits could cause stress points on the frame rail. Over time this stress could cause a crack in the fame rail behind the cab.

 

1 Associated Document

Manufacturer Communications

Customer Satisfaction Program 21B04 – Supplement #3
April 8, 2022

https://www.nhtsa.gov/recalls?nhtsaId=10210901

MC-10210901-0001.pdf 15727.597KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [15.00 MB]

 


NHTSA ID Number: 10202717

Manufacturer Communication Number: 21B04-S1

Summary

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package Frame Rail Crack REASON FOR THIS SUPPLEMENT Technical Instructions: Updated to clarify amount of use for Rotobroach cutter. Attachment V: Updated list of trucks that will not require bracket installation.

1 Associated Document

Manufacturer Communications

Customer Satisfaction Program 21B04 – Supplement #1
October 7, 2021

https://www.nhtsa.gov/recalls?nhtsaId=10202717

MC-10202717-0001.pdf 11143.122KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [10.63 MB]

 


NHTSA ID Number: 10201640

Manufacturer Communication Number: 21B04

Summary

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package ;Frame Rail Crack In some of the affected vehicles certain second unit body (SUB) upfits could cause stress points on the frame rail. Over time this stress could cause a crack in the frame rail behind the cab.

 

1 Associated Document

Manufacturer Communications

Customer Satisfaction Program 21B04
September 24, 2021

https://www.nhtsa.gov/recalls?nhtsaId=10201640

MC-10201640-0001.pdf 10955.24KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [10.45 MB]

 


 

Bestseller No. 1
CorrosionX Corrosion Technologies 90102 (16 oz aerosol) – Multi-Purpose Lubricant, Penetrant, Rust and Corrosion Preventative | Industrial Strength | Marine Grade | Cleans Lubricates Protects
  • Flagship product of a line of marine, industrial, aviation, automotive and other products
  • Anti-Corrosion Aerosol and Lubricant
  • Marine, industrial, aviation, automotive, concrete, asphalt and household maintenance, protection
  • Quality craftsmanship and materials make this product a must have for any fisherman
  • ZERO VOC minimal environmental impact formula
SaleBestseller No. 2
CorrosionX Corrosion Technologies 91002 (16 fl oz trigger spray) – Multi-Purpose Lubricant, Penetrant, Rust and Corrosion Preventative | Industrial Strength | Marine Grade | Cleans Lubricates Protects
  • STOPS RUST AND CORROSION with unique Polar Bonding and Fluid Thin Film Coating (FTFC) Technologies
  • BREAKTHROUGH LUBRICANT sticks to metal like a magnet to resist displacement by friction or pressure. Lubricates under extreme loads and high temperatures.
  • AMAZING PENETRANT & ANTI-SEIZE penetrates faster and further to break free rusted nuts, bolts and fittings within minutes
  • SAFE ON ELECTRONICS displaces moisture and protects electronics with a self-healing high dielectric Fluid Thin Film Coating that won’t interfere with circuits
  • ZERO VOC minimal environmental impact formula
Bestseller No. 3
CorrosionX Corrosion Technologies 90104 Heavy Duty 12 oz. aerosol
  • Forms a dripless, dynamic, non-hardening, self-healing film that stubbornly resists erosion by splash or spray - including complete submersion in saltwater.
  • Seals out moisture
  • Unlike wax coatings, it will not dry out, stiffen or crack under stress
  • Kills corrosion and keeps it from returning
  • Safe on electronics
Bestseller No. 4
Corrosion Technologies 90101 CorrosionX 6 oz. aerosol
  • STOPS RUST AND CORROSION with unique Polar Bonding and Fluid Thin Film Coating (FTFC) Technologies
  • BREAKTHROUGH LUBRICANT sticks to metal like a magnet to resist displacement by friction or pressure. Lubricates under extreme loads and high temperatures.
  • AMAZING PENETRANT & ANTI-SEIZE penetrates faster and further to break free rusted nuts, bolts and fittings within minutes
  • SAFE ON ELECTRONICS displaces moisture and protects electronics with a self-healing high dielectric Fluid Thin Film Coating that won’t interfere with circuits
  • ZERO VOC minimal environmental impact formula
Bestseller No. 5
Corrosion Technologies CorrosionX XD Extended Duty 97102 (16 oz aerosol) – Medium Thickness Lubricant and Corrosion Preventive | Industrial Strength | Extended Resistance Against Weather and Saltwater
  • Stops rust and corrosion
  • Extended water / weather resistance
  • Safe in electronics
  • Designed to withstand extreme corrosive environments including sulphuric and direct saltwater spray.
Bestseller No. 6
Corrosion Technologies CorrosionX HD Heavy Duty 90104 (3 Pack of 12 oz aerosol) – Thick Film Lubricant & Rust Preventive | Industrial Strength | Longest-Term Protection Against Weather & Saltwater
  • Forms a dripless, dynamic, non-hardening, self-healing film that stubbornly resists erosion by splash or spray - including complete submersion in saltwater.
  • Seals out moisture
  • Unlike wax coatings, it will not dry out, stiffen or crack under stress
  • Kills corrosion and keeps it from returning
  • Safe on electronics
SaleBestseller No. 7
Corrosion Technologies 50010 CorrosionX for Guns, 4 fl oz (118ml)
  • CUTS THROUGH STUBBORN BORE DEPOSITS for easier, more thorough cleaning. Shields bore from powder residue, primer salts and metal particle buildup.
  • STICKS TO METAL LIKE A MAGNET, so it cannot be displaced by moisture, friction or extreme pressures. Lubricates better and longer than other gun oils – virtually eliminating wear and providing flawless action.
  • 3X THE ANTI-WEAR PROTECTION of MilSpec CLPs. Nearly 2X the load carrying capacity of Mil Spec CLPs.
  • FAMOUS CORROSIONX RUST PREVENTION. Best-on-class Durability. Molecular Level Cleaning.
  • STOPS CORROSION and rust – even in the rain!
Bestseller No. 8
Corrosion Technologies CorrosionX Aviation 84004 (1 Gallon) – Ultra-Thin Film Aviation Grade, Military Performance Requirement Qualified Corrosion Prevention and Control Compound | MIL-PRF-81309H
  • Nontoxic, non-carcinogenic, nonflammable and environmentally friendly
  • Self-curing Fluid Thin Film Coating (FTFC) technology
  • CORROSIONX POLAR BONDING TECHNOLOGY
  • ZERO VOC minimal environmental impact product
Bestseller No. 9
CorrosionX Corrosion Technologies 96004 Heavy Duty 1 Gallon
  • Forms a dripless, dynamic, non-hardening, self-healing film that stubbornly resists erosion by splash or spray - including complete submersion in saltwater.
  • Seals out moisture
  • Unlike wax coatings, it will not dry out, stiffen or crack under stress
  • Kills corrosion and keeps it from returning
  • Safe on electronics
Bestseller No. 10
Corrosion Technologies CorrosionX XD Extended Duty 97004 (1 Gallon) – Medium Thickness Lubricant and Corrosion Preventive | Industrial Strength | Extended Resistance Against Weather and Saltwater
  • Stops rust and corrosion
  • Extended water / weather resistance
  • Safe in electronics
  • Designed to withstand extreme corrosive environments including sulphuric and direct saltwater spray

Last update on 2024-03-21 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...