Diagnostic Tips

Ford Telematics – Unable To Complete Vehicle Subscription, Inoperative Remote Functions And/Or Fleet Alerts – 2018 Ford Explorer/Expedition/F-150

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2018 Ford F-150

NHTSA ID Number: 10149768 Manufacturer Communication Number: SSM 47533   Summary Some 2018 Explorer, Expedition, F150 excluding Raptor fleet vehicles equipped with a telematics control unit (TCU) may exhibit incomplete Ford Telematics service subscription activation, inability to remotely interface with a vehicle, and/or not receiving fleet alerts. Reprogram the TCU using the appropriate Ford scan tool at … Read more

Replacement Battery Packs Require A PMI For BECM Or Diagnostic Trouble Code (DTC) U1030 May Result – 2012-2018 Ford Focus Battery Electric Vehicle (BEV)

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2018 Ford Focus

NHTSA ID Number: 10149765 Manufacturer Communication Number: SSM 47528   Summary Some 2012-2018 Focus BEV vehicles may exhibit DTC U0130 in the battery electric control module (BECM) after replacement of the high voltage (HV) battery pack. In order to correct the condition, perform a programmable module installation (PMI) using the appropriate Ford scan tool. This action will … Read more

SYNC 3 Without Navigation – Compass Stuck And/Or Does Not Indicate Correct Direction – 2019 Ford Flex

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2019 Ford Flex

NHTSA ID Number: 10179331 Manufacturer Communication Number: SSM 49067   Summary Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To resolve the concern, reprogram the APIM using … Read more

Suspension Noise, Soft, Spongy And/Or Bouncy – Shock Absorber Leak – 2017-2018 Ford Expedition & Lincoln Navigator

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2018 Ford Expedition

NHTSA ID Number: 10149753 Manufacturer Communication Number: SSM 47506 Summary Some 2017-2018 Expedition/Navigator vehicles may experience a noisy, soft, spongy and/or bouncy ride quality while driving. This may be the result of a shock absorber that is leaking fluid. Engineering is currently investigating this concern. To assist with the investigation please use the Report a Vehicle Concern … Read more

10R80 – Illuminated MIL – DTCs P0741 & P1744 – 2017-2018 Ford & Lincoln

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Ford & Lincoln Logo

NHTSA ID Number: 10174402 Manufacturer Communication Number: TSB 20-2117 Summary Some 2017-2018 F-150/Raptor, 2018 Expedition/Mustang/Navigator vehicles equipped with a 10R80 automatic transmission and built on or before 20-Nov-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0741 and P1744 in the powertrain control module (PCM) or transmission control module (TCM). This may … Read more