Diagnostic Tips

Inaccurate IPC Navigation Estimated Time To Arrival (ETA), Correct ETA Displayed In SYNC Display Center Stack – 2019-2020 Lincoln Nautilus & MKX

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2019 Lincoln Nautilus

NHTSA ID Number: 10184650 Manufacturer Communication Number: SSM 49412   Summary Some 2019-2020 Nautilus vehicles may exhibit an inaccurate instrument panel cluster (IPC) navigation ETA that conflicts with the navigation ETA in the SYNC display center stack. This may be due to the software in the IPC. To correct the condition, reprogram the IPC using the latest … Read more

Adaptive Headlamps – Check Headlamp System Message In IPC After Headlamp Replacement With DTC B1D64 And/Or B1D65 – 2013-2016 Lincoln MKZ

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2016 Lincoln MKZ

NHTSA ID Number: 10171963 Manufacturer Communication Number: SSM 48578 Summary Some 2013-2016 MKZ vehicles equipped with adaptive headlamps may exhibit a Check Headlamp System fault message in the instrument panel cluster (IPC) after the right headlamp is replaced. Diagnostic trouble code (DTC) B1D65 may also be stored in the headlamp control module (HCM). To correct this condition … Read more

Illuminated MIL And/or Stop Safely Now Message Displayed In IPC – Unable To Perform BECM On Demand Self-Test – 2012-2016 Ford Focus Electric

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2016 Ford Focus Electric

NHTSA ID Number: 10167225 Manufacturer Communication Number: SSM 48243 Summary Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BECM. If the vehicle has the stop … Read more

Reduced Electric Vehicle Operation – 2010-2012 Ford Fusion HEV, 2010-2011 Mercury Milan HEV, 2011-2012 Lincoln MKZ HEV

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2012 Ford Fusion

NHTSA ID Number: 10167224 Manufacturer Communication Number: SSM 48238 Summary Some 2010-2012 Fusion hybrid electric vehicle (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do not attempt repairs at this time. Engineering is investigating, monitor OASIS for updates.   6 Affected Products Vehicles MAKE MODEL … Read more

Diesel Engines – Illuminated MIL With DTC P2002 – 2015-2020 Ford

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Ford Logo

NHTSA ID Number: 10201639 Manufacturer Communication Number: TSB 21-2332 Summary Some 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017, 2015-2019 Transit vehicles equipped with a 3.2L engine and 2018-2020 F-150 vehicles equipped with a 3.0L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored … Read more