Wireless Accessory Charger Inoperative/Poor Performance With Magsafe Charging iPhones – 2020-2022 Ford & Lincoln

NHTSA ID Number: 10228800

Manufacturer Communication Number: TSB 22-2485


Some 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.




2021-2022 Bronco

2021-2022 Bronco Sport
2021-2022 Escape
2020-2021 Expedition
2020-2022 Explorer
2021-2022 F-150
2020-2022 F-Super Duty
2022 Maverick

2021-2022 Corsair

2020-2021 Navigator


Issue: Some 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple™ iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM.

NOTE: The WACM software is designed to improve the compatibility between some Apple™ MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.


Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:


Service Procedure

1. Connect a battery charger to the 12-volt battery.

NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal. Do not have the vehicle plugged into the high voltage battery charger during programming. This can cause incorrect module programming. Make sure only the 12-volt battery charger is installed.

2. Reprogram the WACM using the latest software level of the Ford Diagnostic and Repair System (FDRS).


30 Affected Products


FORD BRONCO 2021-2022
FORD ESCAPE 2021-2022
FORD F-150 2021-2022
FORD F-250 SD 2020-2022
FORD F-350 SD 2020-2022
FORD F-450 SD 2020-2022
FORD F-550 SD 2020-2022


1 Associated Document

Manufacturer Communications

12 December 2022


MC-10228800-0001.pdf 100.365KB




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  • Streamlined Power Hub: Eliminate the chaos of multiple chargers with this multi-device charging station. It efficiently energizes your phone, true wireless earbuds, and Apple Watch-compatible devices all at once, offering a sleek and organized charging solution. For optimal charging, we recommend a phone case less than 5mm thick.However, items such as magnetic/metal attachments, grips, stands, keys, or credit cards will interfere with charging.
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Last update on 2023-11-21 / Affiliate links / Images from Amazon Product Advertising API

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