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NHTSA ID Number: 10228800
Manufacturer Communication Number: TSB 22-2485
Summary
Some 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford
Qi wireless charging module.
Model:
| Ford
2021-2022 Bronco |
| 2021-2022 Bronco Sport |
| 2021-2022 Escape |
| 2020-2021 Expedition |
| 2020-2022 Explorer |
| 2021-2022 F-150 |
| 2020-2022 F-Super Duty |
| 2022 Maverick |
| Lincoln
2021-2022 Corsair |
| 2020-2021 Navigator |
Issue: Some 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple™ iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM.
NOTE: The WACM software is designed to improve the compatibility between some Apple™ MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- One of the following vehicles:
- 2021-2022 Bronco
- 2021-2022 Bronco Sport
- 2021-2022 Corsair
- 2021-2022 Escape
- 2020-2021 Expedition
- 2020-2022 Explorer
- 2021-2022 F-150
- 2020-2022 F-Super Duty
- 2022 Maverick
- 2020-2021 Navigator
- Wireless accessory charger inoperative or poor performance with Apple™ Magsafe charging iPhones including iPhone 12 and 13 models
Service Procedure
1. Connect a battery charger to the 12-volt battery.
NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal. Do not have the vehicle plugged into the high voltage battery charger during programming. This can cause incorrect module programming. Make sure only the 12-volt battery charger is installed.
2. Reprogram the WACM using the latest software level of the Ford Diagnostic and Repair System (FDRS).
30 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | BRONCO | 2021-2022 |
| FORD | BRONCO SPORT | 2021-2022 |
| FORD | ESCAPE | 2021-2022 |
| FORD | EXPEDITION | 2020-2021 |
| FORD | EXPLORER | 2020-2022 |
| FORD | F-150 | 2021-2022 |
| FORD | F-250 SD | 2020-2022 |
| FORD | F-350 SD | 2020-2022 |
| FORD | F-450 SD | 2020-2022 |
| FORD | F-550 SD | 2020-2022 |
| FORD | MAVERICK | 2022 |
| LINCOLN | CORSAIR | 2021-2022 |
| LINCOLN | NAVIGATOR | 2020-2021 |
1 Associated Document
Manufacturer Communications
22-2485
12 December 2022
MC-10228800-0001.pdf 100.365KB
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- 3 in 1 Wireless Charger Station: This 3-in-1 wireless charger is designed to work seamlessly with a variety of devices, including iPhone 16e 16 15 14 13 12 11 8 Pro Max Mini Plus X XR XS Max SE Plus Series, Apple Watch Series 10 9 8 7 6 5 4 3 2 SE and Ultra, AirPods 2 3 4 Pro 2 (Note: for Airpods 2 3 4, needs work with a MagSafe charging case). A perfect Christmas present for couple (to husband or wife), son, daughter, or any loved ones.
- Fast Charging Power: Ensure your devices are efficiently charged with up to 7.5W for phones, 5W for earbuds, and 3W for watches. The charger is versatile, making it ideal for company work desk, window sills, living room or bedside, providing quick and reliable power delivery.
- Portable and Foldable Design: Featuring a foldable, lightweight design, this charging station is ideal for home, office, travel or trip. Manufacturer designed it to fit easily into bags, it makes a thoughtful present for loved ones who need reliable charging on the go. It's convenient for working remotely or on traveling.
- Safe Charging Base: Built with multiple safety features, including overcurrent, overvoltage, and overheating protection. This charger has worked reliably for customer. The LED indicators offer clear charging status, making it a reliable accessory for any desk or nightstand.
- Customer Friendly Features: It is equipped with a non-slip surface and case-friendly compatibility, which supports cases with a thickness of ≤ 0.15 inches (3.8mm). Please avoid cases with metal rings, pockets, or magnets. It helps to keep devices organized and charged while enhancing any room or office with its sleek appearance.
- 【Strong Magnetic Alignment｜Secure & Stable Charging】Equipped with an advanced magnetic array, the charger automatically aligns to the optimal charging position and holds your iPhone firmly in place (✅ no slipping even when shaken). ⚠️ Note: Non-MagSafe cases may weaken magnetic adsorption. For stronger attachment, we recommend using a MagSafe-compatible case.
- 【15W Fast Wireless Charging｜Quick Power Boost】 Supports up to 15W fast charging for iPhone 15 series, delivering a 50% charge in just 30 minutes and a full charge in 2.5 hours (✅ 3x faster than standard 5W charging). ⚠️ Note: A 15W/20W or higher PD adapter is required to achieve maximum speed. Using an adapter below 10W may result in slower charging performance.
- 【Silent Breathing LED｜Sleep-Friendly Design】Blue breathing pulse: Soft light during normal charging (automatically turns off after 1 minute, ✅ no sleep disturbance). Standby/abnormal alerts: Standby mode: Gentle green breathing light for 3 seconds before turning off. Foreign object detection: Rapid blue-green flashing for clear notification.
- 【Advanced Safety Protection + Efficient Cooling】Built-in smart chip monitors for overcharging, overcurrent, overvoltage, overheating, and short circuits. In case of any abnormality, the LED indicator will flash blue and green rapidly and automatically stop charging. Features honeycomb cooling vents on the back to dissipate heat effectively, ensuring safe and stable charging.
- 【Wide Compatibility｜Works with All Apple Devices】Compatible models: iPhone 16 Series: 16/16 Plus/16 Pro/16 Pro Max iPhone 15 Series: 15/15 Plus/15 Pro/15 Pro Max iPhone 14 Series: 14/14 Plus/14 Pro/14 Pro Max iPhone 13 Series: 13/13 Mini/13 Pro/13 Pro Max iPhone 12 Series: 12/12 Mini/12 Pro/12 Pro Max Earbuds: AirPods Pro 3/2 (requires wireless charging case).
- 3 in 1 Wireless Charging Station : Designed for users of Apple products, wireless charging allows you to charge for iPhone and Apple watch & Airpods simultaneously with just one cable. With a built-in wide-range induction coil and wireless charger technology, it brings you an easy and convenient charging experience without the hassle of cluttered wires. Note: Please do not wear a case thicker than 5mm（0.2"）& Please update the system of the device promptly.
- Fast Charging : Quickly fully charger your smart device in just 3.5 hours, When the phone is fully charged, it will automatically switch to trickle protection mode to prevent overcharging. （Note: 1. To ensure normal charging, please remove the phone case before charging, otherwise it may cause the device to overheat. 2. If magnetic and metal accessories or credit cards are detected the light will go off and stop charging, Please remove it before charging.） 3.Please adjust the charging position of the mobile phone to the center, otherwise it will easily make the charging area uneven, resulting in heating of the device.
- More User-friendly And High Quality Design : Our wireless charging stand is made of special ABS material, with low energy consumption and fast heat dissipation, lightweight and space-saving design, it has a blue LED indicator when charging, if magnetic and metal accessories or credit cards are detected the light will go off and stop charging, Please remove it before charging. The charger is placed on the bedside table, the blue light is soft , without worrying about disturbing your sleep.
- Highly Compatible : Perfect 3 in 1 charging dock for Apple , Compatible with iPhone 16e/16/16 Plus/16Pro/16 Pro max15/15 Plus/15Pro/15 Pro max/14/14 Plus/14Pro/14 Pro max/13/13Pro/13Pro Max/13 mini/12/12Pro/12Pro Max/12 mini/11/11Pro/11Pro Max/XS/XR/XS MAX/X/8/ 8Plus & Apple iWatch 10/9/8/7/6/5/4/3/2/SE/Ultra 1/2 & AirPods Pro2/Pro/4/3/2(Note：Airpods Only Support Mag-Safe Charging Case)
- What You Get : Charging Station for Apple multiple devices, 18W adapter , 3.3ft type-c charging cable, user manual and friendly customer service . Please rest assured that every product we send to you has gone through a complete series of quality inspection procedures. If you have any questions about compatible with iPhone wireless charger station , please contact us and we will provide you with the best solution within 24 hours!
- 【Compatible with iPhones and Android Devices】Enabled wireless charging devices or devices with receivers, such as compatible with iPhone 16/16 Plus/16 Pro Max/15/15 Plus/15 Pro/15 Pro Max/14/14 Plus/14 Pro/14 Pro Max/13/13 mini/13 Pro/13 Pro Max/iPhone 12/12 mini/12 Pro/12 Pro Max, compatible with Samsung Galaxy S24/S23/S22/S21/S20/ S20+/S10, compatible with AirPods Pro/3/2 and other wireless charging-enabled phones and earbuds.
- 【Upgraded Charging Efficiency Up to 15W】The TOZO W1 charger has passed millions of tests in our lab, the optimized chipset provides 15W charging Compatible for LG phones, 10W charging Compatible for Samsung phones, and 7.5W charging Compatible for iPhone phones.; this Wireless Charging Pads Charge your iPhone from 0 to 100% in just 2-2.5 hours and can charge iPhone 15 up to 50% in half an hour, three times faster than the original 5W iPhone charger.
- 【Type-C Charging Port and Intelligent Protection】Type-C charging port has a reversible design, which means you can plug the cable in either way without worrying about the orientation.When a metal foreign object is detected, the green light will flash, indicating that the device cannot charge the metal foreign object. Note: In order to ensure better and faster charging efficiency, when you use this wireless charger to charge your cell phone, if your cell phone case is too thick, it is recommended that you remove the case before charging.
- 【Sleep-Friendly LED Indicator and Safe to Use】The wireless charger will light up blue for 10 seconds and then turn off during charging, quietly uses LED lights to display charge status, allowing undisturbed sleep with no notification sounds.With built-in protections against over-voltage, over-temperature, over-current, short-circuit, and other potential hazards, it keeps your device's battery safe from overcharge damage.
- 【Upgraded Anti-Slip Material】Compared to the old W1 wireless charger, the upgraded W1 charger uses upgraded anti-slip materials on the top and bottom, allowing you to keep your device stable during charging and prevent it from sliding easily .
- From INIU--the SAFE Fast Charge Pro: Experience the safest charging with over 38 million global users. At INIU, we use only the highest-grade materials, so we do have the confidence to provide an industry-leading 3 years INIU care
- Save Up to 45 mins via Next-Gen 15W: Embrace INIU 15W speed-boosting charging with our all-new AirFuel tech - incredibly knocks off at least 45 minutes of your waiting time.
- No More Annoying Lights: Features the first-seen self-adaptive LED indicator to bright in the day and dim in the dark. So you’ll stay in the know yet without undesirable lights to disturb your sleep.
- 4 Upgraded Charging Modes: A high-efficiency chip provides 15W fast charge for LG, 10W fast charge for Samsung Galaxy, 7.5W fast charge for iPhone, and 5W standard charge for any devices.
- Exclusive NTC Temp°Guard Battery Protection: It controls temp in real-time smartly and silently via the exceptional cutting-edge NTC Temp°Guard, to protect your phone battery against overheating and damage.
- 【Customized for Phone 16/15/14/13/12 Series】Our 2 pack iPhone wireless charger uses the latest system, easy to connect and more convenient for wireless charging. Especially suitable for iPhone 16/15/14,16/15/14 Pro,16/15/14 Pro Max,16/15/14 Plus; iPhone 13, 13 Pro,13 Pro Max,13 Mini;iPhone 12, 12 Pro, 12 Pro Max, 12 Mini, and AirPods Pro 3 2. iPhone 8 above models with Mag-Safe case also supports magnetic charging.
- 【Intelligent Safety Protection】The magnetic phone charger use the aluminum alloy shell, compared with gel and conventional materials better heat dissipation, so that the product always keep low temperature charging does not hurt the phone battery and built-in charging management chip, with over-current, over-voltage, over-temperature, short circuit, foreign objects and other multiple protection, full power intelligent power off, active for you to filter the danger.
- 【Strong Magnetic Force】Our charging pad magnet will automatically aligned charging area, and iphone12/13/14/15/16 series phone accurate match, solid not fall off, so that the speed of wireless charging greatly improved (power up to 15 watts), charging without going through the phone interface, video, games, support any direction 360 ° charging. Sensing distance ≤ 5 mm, without removing the phone case can also be inductive charging.
- 【Portable and Compact Design】 Our magnet iPhone charger pad with smaller and thinner minimalist design, small volume thickness of only 0.6cm, weight 45g, easy to carry whether it is home, office or business trip, travel, coffee shop, anywhere, anytime to solve the charging problem. For a better experience of fast charging,we strongly recommended you to use 18W/20W or higher USB-C or USB-A power adapter (not included).
- 【 What you get】Package includes-2 * magnetic wireless charger, 2 connection Type-C/USB-A ports and 3.96 feet charging cable, 1 * user manual. In is the process of using the mag safe charger met any issue, you can always contact us, our professional after-sales service team will help you solve the problem perfectly.
- 【3 Charging modes Available for Different Phones】7.5W charging mode is for iPhone 16/15/14/14 Plus/14 Pro/14 Pro Max/13/13 Pro/13 Mini/13 Pro Max/12/SE 2020/11/XS/XR/X/8 with latest iOS System; 10W charging mode is compatible with S22/S22 Ultra/S21/S20/Note 10/S10/S10E and so on; 5W charging mode works on Any wireless-charging-enabled devices like Google Pixel 3/3XL/4XL and other wireless-charging-enabled phones. Note: Adapter is Not Included, QC 2.0/3.0 adapter will be highly recommended.
- 【Unique Design Perfect for AirPods】 It is compatible with AirPods (with wireless charging case) and AirPods Pro. The size of the with AirPods fits perfectly into the charging area of the wireless charging pad, perfect wireless charging companion for AirPods, easier to find the “Sweet Spot”. Also, both top and bottom have a rubber ring, will keep your device in place and prevent slippage.
- 【Safer and Easier to USE】Exclusive Multifunctional Intelligent Protect Technology provides temperature control, surge protection, short-circuit prevention. Besides that, this wireless chargers is made of ABS Material which is fire-resistant, and has a UL Certificate, you can purchase it at assurance. Double guarantee and dual safety provide you safety experience. To get better experience, we would like you to take off the phone case and use the adapters recommended (NOT INCLUDED).
- 【More User-friendly Design】SLEEP-FRIENDLY DESIGN. The GREEN LED Indicator will flash for 3s if power source is connected, then turn on for 16s if recognizes your phone well. Entering charging mode, light will turn off and keep the whole charging process SLEEP-FRIENDLY.
- 【PACKAGE & SERVICE】You will get 1 x Wireless Charging Pad, 1 x 3. 3ft USB Type C Cable, 1 x User Manner and reliable 12-hour response service. At Yootech, zero risk purchase is for every customer's smiles.
- The Anker Advantage: Enjoyed by over 50 million users worldwide, our leading technology will change the way you charge.
- Complete Charging Convenience: Instantly charge your phone or earbuds simply by placing them in the center of PowerWave Pad. Never fuss around with plugging and unplugging cables again, just set down and power up.
- Universal Compatibility: PowerWave Pad provides 10W output for Samsung Galaxy, 7.5W for iPhone, and 5W for other phones or wireless earbuds (including AirPods).
- Through-Case Charging: Don't fumble with your phone case. PowerWave charges directly through protective cases up to 5 mm thick (not including cases with magnetic or metal attachments).
- What You Get: Anker 313 Wireless Charger (Pad) / PowerWave Pad, 4 ft Micro USB Cable, welcome guide, worry-free 18-month warranty, and friendly customer service.
- Multiple Safty Protection - Built-in highly efficient components and intelligent chip, 15W fast charging stand provided with exclusive multiple advanced charging protection technologies, like temperature control, over-current protection, over-voltage protection and over-charging protection. Therefover wireless charger will never bother your sleep that you can have a good dream.
- Extensive Compatibility -15W fast charging mode for iPhone 16 15 14 13 12 Series/ Pro/ Pro Max/ mini/ SE 2020/11/11 Pro/11 Pro Max/X/XS/XS Max/XR/8/8+; 10W fast charging mode for Samsung S25/S23/S22/S21/S20/S20+/Note 20/10/10+/S10/S10+/ S10E/ Note 9 and more; 7.5W standard charging mode for all other wireless-enabled Phones. (Note: Adapter is Not Included, QC3.0 adapter is needed for fast charge.)
- Ultra thin & Portable - Wireless charging pad is just 6.5mm super slim make it easier to put it in your pocket, more easier to be carried on anywhere.Type-c cables (included) allows wireless charger to charge in a faster rate. To charge your AirPods, please confirm it has wireless charging case.
- Smart Indicator Light Design - LED indicator of the fast wireless charging station helps you know charging status easily. Blue LED indicates your phone is in charging and the green LED indicates charging finished. The cyan lights flickered, indicating that the mobile phone and headphones are charged normally. Soft and unobtrusive light, suitable for bedside use.
- What You Get - 1X Wireless Charger Pad, 1X Type-C USB Charging Cable, 1X User Manual.You can consult us if you encounter any problems, We provide a 24-hour customer service.
- 【Specially Charging for iPhone 16/15/14/13/12 Series】The new upgraded magnetic wireless charger provides up to 5W/7.5W/10W/15W wireless fast charging for your iPhone. Make wireless charging a breeze. Our Mag Safe charger is especially suitable for iPhone 16Pro Max/16 Pro/16/16 Plus/ iPhone 15 Pro Max/15 Pro/15/15 Plus/14 Pro Max/14 Pro/14/14 Plus/13 Pro Max/13 Pro/13/13 Mini/12/12 Pro/12 Mini/12 Pro Max and AirPods Pro 3 2 and iPhone models equipped with Mag-Safe protective case. ⚠️Note: Please use Mag-Safe protective case for stronger magnetization, iPhone 8 and above models also support magnetic charging, ordinary protective case will weaken magnetic adsorption.
- 【Safe Protection, Safe Use】This wireless charger is made of fireproof ABS material, which has better heat dissipation than gel and conventional materials, so that the product always maintains low temperature charging without damaging the mobile phone battery. It has a built-in charging management chip with multiple protections such as overcurrent, overvoltage, overtemperature, short circuit, foreign objects, etc. It intelligently cuts off the power when fully charged, and actively filters dangers for you. It also has CE,UL,FCC and RoHS certification to protect you and your family.
- 【15W Mag-Safe Fast Charger】The mag-safe charging pad has passed hundreds of tests in our laboratory, and finally the engineers concluded that it takes 2 hours to charge an iPhone 16 from 0 to 100, and it can be charged to 50% in half an hour. ✅15W fast charging must be used with an 18W, 20W or higher power adapter, and the charging speed is three times that of an ordinary 5W charger. And our magnetic wireless charger has the functions of fast charging and protecting the mobile phone battery, taking your iPhone on a safe, fast and convenient wireless charging journey.
- 【Strong Magnetic Force of Magnetic iPhone Chargers 】Our charging pad magnet will automatically aligned charging area, and iphone16/15/14/13/12 series phone accurate match, solid not fall off.You can keep it charged while picking it up and turn the power cord to whichever side you want so that it doesn't get in the way or touch the power cord at the bottom of the phone again and loosen the connection.support any direction 360 ° charging. Sensing distance ≤ 5 mm, without removing the phone case can also be inductive charging.⚠️Note: Please use the Mag-Safe case for stronger magnetization, regular cases will weaken the magnetic adsorption.
- 【Sleep-Friendly Design】Wireless magnetic charger adopts LED light upgrade design, which can intuitively display the iPhone charging status, standby input 9V: green breathing light on (turn off after 3 seconds); normal charging: green breathing pulse (turn off after a few seconds); foreign object detection: green fast flashing. At night, when your phone is charging, the soft green breathing light will light up, and wait for a few seconds to turn off automatically. This thoughtful design is absolutely suitable for the bedside table. To prevent the iPhone from overcharging, overheating or short circuit, the LED light on the magnetic charger will flash quickly and continuously and stop charging.
SEOCONTENT-START
TECHNICAL SERVICE BULLETIN Wireless Accessory Charger Inoperative/Poor Performance With Magsafe Charging iPhones 22-2485 12 December 2022 Model: Ford 2021-2022 Bronco 2021-2022 Bronco Sport 2021-2022 Escape 2020-2021 Expedition 2020-2022 Explorer 2021-2022 F-150 2020-2022 F-Super Duty 2022 Maverick Lincoln 2021-2022 Corsair 2020-2021 Navigator Issue: Some 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple™ iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. NOTE: The WACM software is designed to improve the compatibility between some Apple™ MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: – 2021-2022 Bronco – 2021-2022 Bronco Sport – 2021-2022 Corsair – 2021-2022 Escape – 2020-2021 Expedition – 2020-2022 Explorer – 2021-2022 F-150 – 2020-2022 F-Super Duty – 2022 Maverick – 2020-2021 Navigator • Wireless accessory charger inoperative or poor performance with Apple™ Magsafe charging iPhones including iPhone 12 and 13 models Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time Reprogram The WACM (Do Not Use With Any Other Labor Operations) 222485A 0.3 Hrs. Repair/Claim Coding Causal Part: 19J235 Condition Code: 04 Service Procedure 1. Connect a battery charger to the 12-volt battery. NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal. Do not have the vehicle plugged into the high voltage battery charger during programming. This can cause incorrect module programming. Make sure only the 12-volt battery charger is installed. 2. Reprogram the WACM using the latest software level of the Ford Diagnostic and Repair System (FDRS). © 2022 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
SEOCONTENT-END
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