NHTSA ID Number: 10228801
Manufacturer Communication Number: TSB 22-2490
Summary
Some 2021-2022 Mustang Mach-E vehicles built on or before 14-Sep-2022 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E4:00 stored in the secondary on-board diagnostic control module C (SOBDMC) and/or unable to engage park (P). This may be due to the software in the SOBDMC. To correct this condition, follow the Service Procedure to reprogram the powertrain control module (PCM).
Model:
| Ford
2021-2022 Mustang Mach-E |
Built on or before 14-Sep-2022
|
Markets: Canada, USA
Issue: Some 2021-2022 Mustang Mach-E vehicles built on or before 14-Sep-2022 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E4:00 stored in the secondary on-board diagnostic control module C (SOBDMC) and/or unable to engage park (P). This may be due to the software in the SOBDMC. To correct this condition, follow the Service Procedure to reprogram the powertrain control module (PCM).
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
- 2021-2022 Mustang Mach-E vehicles
- Built on or before 14-Sep-2022
- One or more of the following conditions:
- Illuminated powertrain malfunction (wrench) indicator with DTC P07E4:00 stored in the SOBDMC
- Unable to engage park (P)
Service Procedure
1. Connect a battery charger to the 12-volt battery.
NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal. Do not have the vehicle plugged into the high voltage battery charger during programming. This can cause incorrect module programming. Make sure only the 12-volt battery charger is installed.
2. Reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.
3. Check the availability of software updates on the following modules and update as required:
(1). Secondary on-board diagnostic control module (SOBDM)
(2). Battery energy control module (BECM)
(3). Secondary on-board diagnostic control module B (SOBDMB)
(4). Secondary on-board diagnostic control module C (SOBDMC)
(5). Anti-lock brake system (ABS) module
NOTE: Only one module may be updated at a time.
4. Verify proper park engagement and disengagement. If park engagement and disengagement do not work properly, follow normal diagnostics outside of the article.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | MUSTANG MACH E | 2021-2022 |
1 Associated Document
Manufacturer Communications
22-2490
15 December 2022
https://www.nhtsa.gov/recalls?nhtsaId=10228801
Service Information & Reprogramming
Module Reprogramming
| Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
| 1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
||
| IDS/FDRS | VCM, VCM II, VCMM | X | X | X | X |
| FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X | |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
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TECHNICAL SERVICE BULLETIN Illuminated Powertrain Malfunction (Wrench) Indicator With DTC P07E4 Stored in the SOBDMC – Built On Or Before 14-Sep-2022 22-2490 15 December 2022 Model: Ford 2021-2022 Mustang Mach-E Built on or before 14-Sep-2022 Markets: Canada, USA Issue: Some 2021-2022 Mustang Mach-E vehicles built on or before 14-Sep-2022 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E4:00 stored in the secondary on- board diagnostic control module C (SOBDMC) and/or unable to engage park (P). This may be due to the software in the SOBDMC. To correct this condition, follow the Service Procedure to reprogram the powertrain control module (PCM). Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • 2021-2022 Mustang Mach-E vehicles • Built on or before 14-Sep-2022 • One or more of the following conditions: – Illuminated powertrain malfunction (wrench) indicator with DTC P07E4:00 stored in the SOBDMC – Unable to engage park (P) Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description 2021-2022 Mustang Mach-E: Reprogram The Appropriate Modules As Required By The Software Update And Service Procedure (Do Not Use With Any Other Labor Operations) Operation No. MT222490 Time Actual Time Repair/Claim Coding Causal Part: RECALEM Condition Code: 04 Service Procedure 1. Connect a battery charger to the 12-volt battery. NOTE: To prevent the battery saver mode from activating on the vehicle, make sure the negative cable of the charger is installed on a chassis or engine ground, and not the 12-volt battery negative terminal. Do not have the vehicle plugged into the high voltage battery charger during programming. This can cause incorrect module programming. Make sure only the 12-volt battery charger is installed. 2. Reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. 3. Check the availability of software updates on the following modules and update as required: (1). Secondary on-board diagnostic control module (SOBDM) (2). Battery energy control module (BECM) (3). Secondary on-board diagnostic control module B (SOBDMB) (4). Secondary on-board diagnostic control module C (SOBDMC) (5). Anti-lock brake system (ABS) module NOTE: Only one module may be updated at a time. 4. Verify proper park engagement and disengagement. If park engagement and disengagement do not work properly, follow normal diagnostics outside of the article. © 2022 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.
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