Update

Customer Satisfaction Program 20B14 – Powertrain Control Module Update – 2020 Ford Escape Hybrid

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2020 Ford Escape

NHTSA ID Number: 10176006 Manufacturer Communication Number: 20B14-S2   Summary Updated Technical Information for Power Steering Control Module (PSCM) reset after PCM reprogram. Unplugging the PSCM is no longer required as new FDRS service function is available. In some of the affected vehicles, the customer may experience limited powertrain acceleration and speed along with a “Stop Safely … Read more

Diagnostic Trouble Code (DTC) U3000 After Heating Ventilation Air Conditioning (HVAC) Calibration Update And/Or Module Replacement – 2016 Ford Explorer

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2016 Explorer – Diagnostic Trouble Code (DTC) U3000 After Heating Ventilation Air Conditioning (HVAC) Calibration Update And/Or Module Replacement Some 2016 Explorer vehicles may exhibit a DTC U3000:49 after a HVAC calibration update and/or module replacement.   Diagnose all other symptoms and DTCs first. If no additional DTCs or symptoms are present, disregard this DTC. … Read more

13B09 – Monroney Label Update – 2013 Ford C-MAX Hybrid

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August 20, 2013 TO: All U.S.Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 13B09 Certain Unsold 2013 Model Year C-MAX Hybrid Vehicles Monroney Label Update   AFFECTED VEHICLES Certain unsold 2013 Model year C-MAX Hybrid vehicles built at the Michigan Assembly Plant from Job #1 through August 17, 2013.   Affected vehicles are identified in OASIS.  In … Read more

15L01 – Warranty Guide Update – 2015 Ford Mustang with 5.0L Engine

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June 30, 2015 TO: All U.S. Ford and Lincoln Dealers  SUBJECT: Special Field Action 15L01 Certain 2015 Model Year Mustang Vehicles Equipped with 5.0L Engines Warranty Guide Update   AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Mustang with 5.0L engine 2015 Flat Rock May 27, 2014 through January 16, 2015   Affected vehicles … Read more