NHTSA ID Number: 10188005 Manufacturer Communication Number: SSM 49597 Summary Some 2021 F-150 vehicles may experience intermittent remote commands from the FordPass mobile app. Intermittent command behavior may also lead the customer to believe there is no cellular signal or coverage. FordPass mobile app commands may become operative again after starting the vehicle with the ignition or … Read more
NHTSA ID Number: 10201594 Manufacturer Communication Number: SSM 50127 Summary Some 2021 Edge/Nautilus customers may receive multiple warning messages in the FordPass app and the vehicle may exhibit multiple warning indicators in the IPC, power liftgate inoperative, power windows inoperative, and/or climate control inoperative. The vehicle may also set multiple DTCs related to MS1, HS1, HS3 … Read more
NHTSA ID Number: 10194411 Manufacturer Communication Number: SSM 49784 Summary Some 2020-2021 Corsair/Aviator/Navigator and 2021 Nautilus/Mach-E customers may be unable to activate Phone-as-a-key, have intermittent Phone-as-a-key connectivity, missing Phone-as-a-key button in the App, receiving Pairing Failed, Key Download Error or Connection Trouble message during Phone-as-a-key setup, Bluetooth Disconnected, Unable To Start, Backup Code Needed And/or Key … Read more
NHTSA ID Number: 10202619 Manufacturer Communication Number: SSM 50181 Summary Some 2020-2021 Transit vehicles built on or before 05-Aug-2021 without SYNC may exhibit a concern where the FordPass Connect selection is missing in the instrument panel cluster (IPC) menu and/or the FordPass authorization pop-up does not appear in the IPC after hitting the Activate button on … Read more
NHTSA ID Number: 10200989 Manufacturer Communication Number: SSM 50004 Summary Some 2021 Mustang Mach-E Customers that contact dealers stating they received a FordPass message regarding Master Vehicle Reset and after Phone as a Key (PaaK) and the Backup Start Passcode has been revoked. This may have affected no more than 250 customers. Advise customers to reset … Read more
