FordPass

Not Equipped With Navigation – Compass Inaccurate, Clock Not Updating With Time Zone Change And/Or Inaccurate Vehicle Location in FordPass – 2022 Ford F-150

by
2022 Ford F-150

NHTSA ID Number: 10209380 Manufacturer Communication Number: TSB 22-2107 Summary Some 2022 F-150 vehicles not equipped with navigation built on or before 18-Feb-2022 at Dearborn Truck Plant or built on or before 24-Feb-2022 at Kansas City Assembly Plant may experience the compass direction indication is stuck or is not updating correctly in the instrument cluster panel (IPC) … Read more

Various FordPass And Connected Vehicle Issues – 2021 Ford Mustang Mach-E & F-150

by
2021 Ford Mustang Mach-E

NHTSA ID Number: 10209495 Manufacturer Communication Number: TSB 22-2123 Summary Some 2021 F-150 vehicles built on or before 22-Jul-2021 at Dearborn Truck Plant, 2021 F-150 vehicles built on or before 08-Oct-2021 at Kansas City Assembly Plant and 2021 Mustang Mach-E vehicles built on or before 07-Jul-2021 may exhibit FordPass and connected vehicle issues such as: FordPass will … Read more

FordPass Not Updating Current Vehicle Location And/Or Battery Draw – 2019-2022 Ford Ranger

by
2022 Ford Ranger

NHTSA ID Number: 10214494 Manufacturer Communication Number: SSM 50863 Summary Some 2019-2022 Ranger vehicles may encounter a concern of FordPass not updating the current vehicle location and/or a battery draw is found to be from either the audio control module (ACM) or gateway module (GWM). This may be due to the software in the GWM. To correct … Read more

12 Volt Battery Drain When Using Third Party Phone Applications- Modems Activated Through FordPass Or LincolnWay – 2013-2023 Ford & Lincoln

by
Ford & Lincoln Logo

NHTSA ID Number: 10212957 Manufacturer Communication Number: SSM 50804 Summary Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain … Read more

Intermittent Inoperative Remote Commands From The FordPass Mobile App – 2021 Ford F-150

by
2021 Ford F-150

NHTSA ID Number: 10191098 Manufacturer Communication Number: SSM 49746   Summary Some 2021 F-150 vehicles may experience intermittent inoperative remote commands from the FordPass mobile app. Intermittent command behavior may also lead the customer to believe there is no cellular signal or coverage. FordPass mobile app commands may become operative again after starting the vehicle with the … Read more