Diagnostic Tips

FHEV – Low Voltage Cable Connection Issue With The High Voltage Battery Rescue Charger – 2020-2023 Ford

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Ford Logo

NHTSA ID Number: 10250298 Manufacturer Communication Number: SSM 52229 Summary 2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections, when no … Read more

Inoperative Cabin Preconditioning – 2022-2023 Ford F-150 Lightning

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2023 Ford F-150 Lightning

NHTSA ID Number: 10240243 Manufacturer Communication Number: TSB 23-2239 Summary Some 2022-2023 F-150 Lightning vehicles built on or before 13-Mar-2023 may exhibit an inoperative cabin preconditioning event. This may be due to the current software level of several modules in the vehicle. To correct this condition, follow the Service Procedure to update the applicable modules to their … Read more

Trailer Connected Message Displayed In The IPC When No Trailer Is Connected – Workshop Manual Updates – 2021-2023 Ford Bronco

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2023 Ford Bronco Sport

NHTSA ID Number: 10237580 Manufacturer Communication Number: SSM 51673 Summary Some 2021-2023 Bronco vehicles may exhibit a warning message displayed in the instrument panel cluster (IPC) that there is a trailer connected to the vehicle when no trailer is connected. The Workshop Manual (WSM), Section 417-01 > Trailer Lamps, has been updated with Pinpoint Test (PPT) J … Read more

Various IPC And/Or Advanced Driver Assistance System (ADAS) Symptoms – 2023 Ford Mustang Mach-E

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2023 Ford Mustang Mach-E

NHTSA ID Number: 10237585 Manufacturer Communication Number: SSM 51674 Summary Some 2023 Mustang Mach-E vehicles built on 2-Mar-2023 and through 16-Mar-2023 may exhibit one or more of the following symptoms: My Trip display in center display screen does not reset to 0 after key cycle, assisted lane change graphics displayed incorrectly, MyKey creation fails on first attempt, … Read more

Programming Errors After BCM Replacement On SYNC 4 Equipped Vehicles – 2023 Ford F-Super Duty

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2023 Ford F-Super Duty

NHTSA ID Number: 10237586 Manufacturer Communication Number: SSM 51675 Summary Some 2023 F-Super Duty vehicles equipped with SYNC 4 may experience programming errors after a replacement of the body control module (BCM) for various concerns. After programmable module installation (PMI) of the new BCM, diagnostic trouble codes (DTC) U2100:00, U2101:00 and/or U211B:87 may be present. Download and … Read more