Customer Satisfaction

23B09 – High Voltage Battery Coolant Tube Assembly Replacement – 2022-2023 Ford F-150 Lightning

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2023 Ford F-150 Lightning

NHTSA ID Number: 10235333 Manufacturer Communication Number: 23B09 Summary Certain 2022-2023 Model Year F-150 Battery Electric Vehicles (BEVs) High Voltage Battery Coolant Tube Assembly Replacement In all of the affected vehicles, the high voltage battery coolant tube assemblies were manufactured with the incorrect material. The affected coolant tube assemblies may allow the following failure modes to occur … Read more

23B21 – Gateway Module Programing – 2023 Ford F-150 Lightning

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2023 Ford F-150 Lightning

NHTSA ID Number: 10233850 Manufacturer Communication Number: 23B21 Summary Certain 2023 Model Year F-150 Lightning Gateway Module Programing In all of the affected vehicles, the Gateway Module (GWM) may lose internet connection. This may cause the vehicle to experience an inoperative FordPass application (inability to review the vehicle’s state of charge, inoperative remote start and/or inoperative remote … Read more

23B10 – Front and Rear Engine Undershields Replacement – 2023 Ford Bronco

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2023 Ford Bronco Sport

NHTSA ID Number: 10240416 Manufacturer Communication Number: 23B10 Summary Certain 2023 Model Year Bronco Vehicles Front and Rear Engine Under shields Replacement   July 24, 2023 Customer Satisfaction Program 23B10 Certain 2023 Model Year Bronco Vehicles Front and Rear Engine Undershields Replacement   PROGRAM TERMS  This program will be in effect through July 31, 2024. There is … Read more

23B26 – Telematic Control Unit Inspection – 2022 Ford F-150

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2022 Ford F-150

NHTSA ID Number: 10240418 Manufacturer Communication Number: 23B26 Summary Certain 2022 Model Year F-150 Vehicles Telematic Control Unit Inspection Some of the affected vehicles may not have a Telematic Control Unit (TCU) installed on the vehicle. Customers may see a “FEATURE UNAVAILABLE” error message when trying to activate the vehicle from the FordPass app. This may result … Read more

23B37 – Turbo Hose Routing Inspection and Repair – 2023 Lincoln Aviator & Ford Explorer

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Ford & Lincoln Logo

NHTSA ID Number: 10240422 Manufacturer Communication Number: 23B37 Summary Certain 2023 Model Year Aviator and Explorer Vehicles equipped with 3.0L Engines Turbo Hose Routing Inspection and Repair   July 12, 2023 Customer Satisfaction Program 23B37 Certain 2023 Model Year Aviator and Explorer Vehicles equipped with 3.0L Engines  Turbo Hose Routing Inspection and Repair   PROGRAM TERMS  This … Read more