Customer Satisfaction Program 17N01 – Clear Permanent DTC P0315 – 2011-2014 Ford Mustang

June 1, 2017 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 17N01 Certain 2011-2014 Mustang Vehicles Equipped with a 3.7L or 5.0L Engine Clear Permanent DTC P0315   PROGRAM TERMS This is a one-time repair program for vehicles that fail Inspection/Maintenance (I/M) testing in the states of California or Oregon due to … Read more

14B07 – Transmission Inspection and Repair – 2013-2014 Ford C-Max & Fusion Hybrid

November 9, 2015 Customer Satisfaction Program 14B07 Certain 2013 through 2014 Model Year C-Max Hybrid and Fusion Hybrid Vehicles Transmission Inspection and Repair   PROGRAM TERMS This program will be in effect through May 31, 2016.  There is no mileage limit for this program.   URGENCY / EXPIRATION DATE This Customer Satisfaction Program has an … Read more

Customer Satisfaction Program 15N03 – High Voltage Wire Harness Extended Coverage – 2012-2014 Ford Focus Electric

November 18, 2015 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15N03 Certain 2012-2014 Model Year Focus Electric Vehicles High Voltage Wire Harness Extended Coverage   PROGRAM TERMS This program provides extended coverage of the High Voltage Wire Harness under certain conditions for 8 years or 100,000 miles from the warranty start … Read more

Customer Satisfaction Program 17B01 – Remote Transceiver Module Reprogramming – 2016 Lincoln MKX

January 24, 2017 TO: All U.S. Ford and Lincoln Dealers SUBJECT: New Vehicle DELIVERY HOLD – Customer Satisfaction Program 17B01 Certain 2016 Model Year Lincoln MKX Vehicles Remote Transceiver Module Reprogramming   PROGRAM TERMS   This program will be in effect through January 31, 2018.  There is no mileage limit for this program.   AFFECTED VEHICLES … Read more

Customer Satisfaction Program 17B03 – Transmission Fluid Cooler Tubes Repair – 2017 Ford F-Super Duty

2017 Ford F-350

March 2, 2017 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Customer Satisfaction Program 17B03 Certain 2017 Model Year F-Super Duty Vehicles Equipped with a 6.7L Diesel Engine Transmission Fluid Cooler Tubes Repair   PROGRAM TERMS This program will be in effect through March 31, 2018.  There is no … Read more