Customer Satisfaction

Customer Satisfaction Program 17N03 – Carbon Monoxide Concerns – 2011-2017 Ford Explorer

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2017 Ford Explorer

NHTSA ID Number: 10153981 Manufacturer Communication Number: 17N03-S2   Summary Certain 2011-2017 Model Year Explorer Vehicles – Carbon Monoxide Concerns   January 09, 2019 TO: All U.S. FordeBay and LincolneBay Dealers SUBJECT: Customer Satisfaction Program 17N03 – Supplement #2 Certain 2011-2017 Model Year Explorer Vehicles Carbon Monoxide Concerns REF: Customer Satisfaction Program 17N03 – Supplement #1 Dated October … Read more

Customer Satisfaction Program 17B25 – Exhaust Odor and Carbon Monoxide Complaints – 2013-2017 Ford Police Interceptor Utility

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2017 Ford Police Interceptor Utility

NHTSA ID Number: 10149785 Manufacturer Communication Number: 17B25-S5 Summary Certain 2013-2017 Model Year Police Interceptor Utility Vehicles – Exhaust Odor and Carbon Monoxide Complaints   5 Affected Products Vehicles MAKE MODEL YEAR FORDeBay EXPLORER 2013-2014 FORDeBay EXPLORER POLICE INTERCEPT 2015-2017   November 13, 2017 TO: All U.S. FordeBay and LincolneBay Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD … Read more

Customer Satisfaction Program 17B28 – Electronic Throttle Body Replacement – 2015-2016 Ford & Lincoln

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Ford

September 19, 2017 TO: All U.S. FordeBay and LincolneBay Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Customer Satisfaction Program 17B28 Certain 2015 Model Year Flex and Taurus, 2015-2016 Model Year C-MAX, and MKS, and 2016 Model Year Edge, Fusion, MKZ, and Transit Connect Vehicles Electronic Throttle Body Replacement   PROGRAM TERMS   This program will be … Read more

Customer Satisfaction Program 17B38 – Powertrain Control Module Reprogramming – 2017 Ford Fusion

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2017 Ford Fusion

December 19, 2017 TO: All U.S. FordeBay and LincolneBay Dealers SUBJECT: Customer Satisfaction Program 17B38 Certain 2017 Model Year Fusion Vehicles with a 2.5L Engine without Active Grille Shutters Powertrain Control Module Reprogramming   PROGRAM TERMS   This program will be in effect through December 31, 2018.  There is no mileage limit for this program.   AFFECTED … Read more

Customer Satisfaction Program 17B22 – Power Steering Control Module Software Reprograming – 2013-2016 Ford Police Interceptor Utility

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2017 Ford Police Interceptor Utility

NHTSA ID Number: 10115965 Manufacturer Communication Number: 17B22   Summary Certain 2013-2016 Model Year Police Interceptor Utility Vehicles – Power Steering Control Module Software Reprograming     4 Affected Products Vehicle MAKE MODEL YEAR FORDeBay POLICE INTERCEPTOR UTILIT 2013-2016   July 25, 2017 TO: All U.S. FordeBay and LincolneBay Dealers SUBJECT: Customer Satisfaction Program 17B22 Certain … Read more