Customer Satisfaction

Customer Satisfaction Program 21N02 – Front NOx Sensor Warranty Extension – 2013-2016 Ford F-Super Duty & 2015-2019 Transit

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2016 Ford F-Super Duty

NHTSA ID Number: 10189757 Manufacturer Communication Number: 21N02   Summary Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles – Front NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light … Read more

Customer Satisfaction Program 21N05 – Rear NOx Sensor Warranty Extension – 2013-2016 Ford F-Super Duty & 2015-2019 Transit

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2016 Ford F-Super Duty

NHTSA ID Number: 10189758 Manufacturer Communication Number: 21N05   Summary Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles – Rear NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light … Read more

Customer Satisfaction Program 21N06 – Selective Catalyst Reduction System Warranty Extension – 2013-2016 Ford F-Super Duty & 2015-2019 Transit

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2016 Ford F-Super Duty

NHTSA ID Number: 10189759 Manufacturer Communication Number: 21N06   Summary Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles Selective Catalyst Reduction System Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light … Read more

Customer Satisfaction Program 21B13 – Rear Wheel Knuckle and Toe Link Replacement – 2017-2019 Ford Explorer

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2019 Ford Explorer

NHTSA ID Number: 10189764 Manufacturer Communication Number: 21B13   Summary Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is a proactive investigation by Ford Motor Company to obtain field parts for testing. Ford is voluntarily conducting this program to replace both rear toe links and wheel knuckles on vehicles always … Read more

Customer Satisfaction Program 21B02 – Software Calibration Update – 2021 Ford Mustang Mach-E

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2021 Ford Mustang Mach-E

NHTSA ID Number: 10187878 Manufacturer Communication Number: 21B02-S1   Summary In some of the affected vehicles, it may be possible after charging the vehicle and using remote start the vehicle may experience a no start. There may also be DTC P0D2D in the Secondary On Board Control Module C SOBDMC). After vehicle is shut off for 30 … Read more