Instrument Panel (IP) Topper Rub/Scratch/Buzz Noise From Right Front Passenger Side – 2024 Ford Mustang

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NHTSA ID Number: 10244714

Manufacturer Communication Number: TSB 23-2311

Summary

Some 2024 Mustang vehicles built on or before 29-June-2023 may exhibit a rub/scratch/buzz noise coming from the right front passenger side of the IP Topper. This may be due to contact between the IP topper contacting sheet metal by the defroster grille. To correct the condition, follow the Service Procedure to remove the windshield and apply flock tape to the leading edge of the IP topper.

 


Model:

Ford

2024 Mustang

Built on or before 29-June-2023

 

Issue: Some 2024 Mustang vehicles built on or before 29-June-2023 may exhibit a rub/scratch/buzz noise coming from the right front passenger side of the IP topper. This may be due to contact between the IP topper contacting sheet metal by the defroster grille. To correct the condition, follow the Service Procedure to remove the windshield and apply flock tape to the leading edge of the IP topper.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

  • 2024 Mustang
  • Built on or before 29-June-2023
  • Rub/scratch/buzz noise coming from the right front passenger side of the IP topper

 

Parts

Service Part Number Quantity Description Unit of Issue Piece Quantity Note
ZC-23 As Needed Motorcraft® Ultra-Clear Spray Glass Cleaner
164-R4903 1 Flock Tape Fuzzy Strips (Rotunda Part Number) 24 1 If unavailable, the Squeak and Rattle Kit (164-R4900) contains this part

 

Parts – Only One Of The Following Adhesives

Service Part Number Quantity Description
Obtain Locally As Needed Sika® SikaTack® MACH 60
Obtain Locally As Needed Sika® SikaTack® MACH 30
Obtain Locally As Needed Dow® BETASEAL™ Express
Obtain Locally As Needed Sika Tack ASAP Urethane Adhesive

 

Parts – Only One Of The Following Primers

Service Part Number Quantity Description
Obtain Locally As Needed Sika® Aktivator PRO
Obtain Locally As Needed Dow® BETAPRIME™ 5504G
Obtain Locally As Needed Sika® Primer-207

 

Parts – Parts To Inspect And Replace Only If Necessary

Service Part Number Quantity Description
PR3Z-6303100-B 1 Acoustic Laminated Windshield, SYNC4
PR3Z-6303100-E 1 Laminated Windshield

 

Service Procedure

Video 1 – Example of IP topper scratch noise with windshield taken out

 

Video 2 – Example of the IP topper scratch noise in vehicle

 

1. Does the IP topper make a rub/scratch/buzz noise from the forward right section directly adjacent to the defroster grille? Refer to Videos 1 and 2 for examples.

(1). Yes – proceed on to Step 2.

(2). No – this article does not apply. Refer to the Workshop Manual (WSM) for normal diagnostics.

2. Remove the defroster grille from the IP topper.

NOTE: Use a pry tool and be careful not to damage the topper.

3. Unclip the sun load sensor from the defroster grille.

4. Remove the front windshield. Refer to WSM, Section 501-11, General Procedures, Fixed Glass.

5. Obtain a full section (6 in. long x 1.75 in. wide x .0625 in. thick) of flock tape (fuzzy) strip tape from the Rotunda Squeak and Rattle Kit or obtain flock tape separately from the kit. Wrap the flock tape around the leading edge of the IP topper as seen in Figures 1-2 with only 10 mm of the flock tape should be exposed on the top side of the IP topper, isolating the IP topper from directly touching the sheet metal.

Figure 1 – View from right side of the vehicle with flock tape installed

 

Figure 2 – View from left side of the vehicle with flock tape installed

 

6. Re-clip the sun load sensor to the defroster grille and re-install the defroster grille on the IP topper.

7. Re-install the windshield. Refer to WSM, Section 501-11, General Procedures, Fixed Glass.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD MUSTANG 2024

 


1 Associated Document

Manufacturer Communications

23-2311
02 October 2023

https://www.nhtsa.gov/recalls?nhtsaId=10244714

MC-10244714-0001.pdf 244.55KB

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