Customer Satisfaction Program 21B07 – Integrated Trailer Relay Module (ITRM) Reflash – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10187810 Manufacturer Communication Number: 21B07   Summary In the affected vehicles, a battery drain may occur under a certain sequence of events due to a logic error in the ITRM. Under certain specific sequence, the ITRM battery drain may result in the inability to start the vehicle. A customer could experience a battery drain … Read more

Customer Satisfaction Program 21B16 – Heated Mirror – 2021 Ford F-150

2021 Ford F-150

NHTSA ID Number: 10187812 Manufacturer Communication Number: 21B16   Summary In all of the affected vehicles, the exterior passenger and driver mirrors have potential to not heat properly in extreme weather conditions.     1 Affected Product Vehicle MAKE MODEL YEAR FORD F-150 2021   PROGRAM TERMS  This program will be in effect through February 28, 2022. … Read more

Customer Satisfaction Program 21B17 – Alternator to Powertrain Control Module Calibration Mismatch – 2021 Ford Explorer

2021 Ford Explorer

NHTSA ID Number: 10187813 Manufacturer Communication Number: 21B17   Summary In all of the affected vehicles, the installed high-output alternator and powertrain control module (PCM) calibration were not aligned. A mismatch between the alternator and PCM calibration could cause idle control issues such as engine speed fluctuations, which may cause customer dissatisfaction.     1 Affected Product … Read more

Customer Satisfaction Program 21B12 – – 2017-2019 Ford Explorer Police Inceptor – Utility / Taurus Police Inceptor – Sedan

2020 Ford Police Interceptor Utility

NHTSA ID Number: 10205721 Manufacturer Communication Number: 21B12 Summary Certain 2017-2019 Model Year Explorer Police Inceptor – Utility / Taurus Police Inceptor -Sedan Vehicles equipped with Front Door Ballistic Panels Front Door Ballistic Panel Replacement; Owner Letter mailed In some of the affected vehicles, the Level 4 ballistic panel tiles may separate from the aramid backing and … Read more

Customer Satisfaction Program 21B58 – Inactive Smart Acceleration Truncation Feature – 2020-2021 Ford Transit

2021 Ford Transit

NHTSA ID Number: 10201641 Manufacturer Communication Number: 21B58 Summary Certain 2020-2021 Model Year Transit Vehicles Equipped with 3.5L PFDI Engines Inactive Smart Acceleration Truncation Feature In all of the affected vehicles, the Smart Acceleration Truncation (SAT) feature is non-functional. The SAT feature is intended to provide common performance for an empty vehicle as would be expected for … Read more