NHTSA ID Number: 10201641
Manufacturer Communication Number: 21B58
Summary
Certain 2020-2021 Model Year Transit Vehicles Equipped with 3.5L PFDI Engines Inactive Smart Acceleration Truncation Feature In all of the affected vehicles, the Smart Acceleration Truncation (SAT) feature is non-functional. The SAT feature is intended to provide common performance for an empty vehicle as would be expected for a fully loaded vehicle. The feature restricts the acceleration capability for empty vehicles where drivers utilize significant accelerator pedal input. When the SAT feature is non-functional, drivers who reach elevated torque/acceleration rates will not see the desired torque de-rate that the feature is expected to deliver.
2 Affected Products
Vehicle
PROGRAM TERMS
This program will be in effect through October 31, 2022. There is no mileage limit for this program.
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Transit | 2020 – 2021 | Kansas City | July 25, 2019 through March 29, 2021 |
REASON FOR THIS PROGRAM
In all of the affected vehicles, the Smart Acceleration Truncation (SAT) feature is non-functional. The SAT feature is intended to provide common performance for an empty vehicle as would be expected for a fully loaded vehicle. The feature restricts the acceleration capability for empty vehicles where drivers utilize significant accelerator pedal input. When the SAT feature is non-functional, drivers who reach elevated torque/acceleration rates will not see the desired torque de-rate that the feature is expected to deliver.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this program, dealers are to reprogram the Powertrain Control Module (PCM) using FDRS. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of October 4, 2021. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.
CERTAIN 2020-2021 MODEL YEAR TRANSIT VEHICLES EQUIPPED WITH A 3.5L PFDI ENGINE — INACTIVE SMART ACCELERATION TRUNCATION FEATURE
SERVICE PROCEDURE
Module Programming
NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTC’s after programming. For DTC’s generated after programming, follow normal diagnostic service procedures.
1. Connect a battery charger to the 12V battery.
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the VCM is properly connected to the DLC.
2. Log into Ford Diagnostic and Repair System (FDRS).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.
3. Click ‘Read VIN from Vehicle’ or manually enter the VIN.
NOTE: Available modules are shown on the LH side of the screen, and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green.
4. Select Toolbox tab.
5. From the list on the LH side of the screen, select the PCM.
6. From the list on the RH side of the screen, select PCM Software Update.
7. Click RUN. Follow all on-screen instructions carefully.
8. From the list on the RH side of the screen, select Self-Test and click RUN.
9. Click the Run Selected Tests button in the lower right.
10. Click the Clear & Retest button at the top of the screen to clear DTC’s in all modules.
11. Disconnect the battery charger from the 12V battery once the programming has completed.
NOTE: Advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a re-learning process. This re-learning process may result in firmer than normal upshifts and downshifts for several days.
Important Information for Module Programming
NOTE: When programming a module, use the following basic checks to ensure programming completes
without errors.
- Make sure the 12V battery is fully charged before carrying out the programming steps and connect FDRS/scan tool to a power source.
NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.
- Inspect Vehicle Communication Module II (VCM II)/Vehicle Communication and Measurement Module (VCMM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
- A hardwired connection is strongly recommended.
- Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
- Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
- Follow all scan tool on-screen instructions carefully.
- Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.
Recovering a module when programming has resulted in a blank module
a. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.
b. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.
c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.
d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.
e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.
1 Associated Document
Manufacturer Communications
Customer Satisfaction Program 21B58
September 24, 2021
https://www.nhtsa.gov/recalls?nhtsaId=10201641
MC-10201641-0002.pdf 357.255KB
Module Reprogramming
| Diagnostic Software | Interface Device | Complete Vehicle Diagnostics | Module Programming | ||
| 1996-2017 Model Year |
2018-Present Model Year |
1996-2017 Model Year |
2018-Present Model Year |
||
| IDS/FDRS | VCM, VCM II, VCMM | X | X | X | X |
| FJDS/FDRS | Compatible J2534 Devices (Including VCM II and VCMM) |
X | X | X | |
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
 |
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool |
|
CarDAQ-Plus |
|
CarDAQ-M |
|
VSI J2534 ECU Reprogrammer |
|
Drew Tech Mongoose Pro USB to CAN ISO9141 Interface |
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
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Last update on 2022-05-20 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-20 / Affiliate links / Images from Amazon Product Advertising API
