Customer Satisfaction Program 20B27 – Powertrain Control Module Reprogram – 2015-2019 Lincoln MKC & 2016-2019 Ford Explorer

2019 Lincoln MKC

NHTSA ID Number: 10219034 Manufacturer Communication Number: 20B27 S1 Summary Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile repairs   August 31, 2022 NEW VEHICLE DEMONSTRATION / DELIVERY … Read more

Lack Of Power Steering Assist at Engine Start-Up – DTC C102D – 2020 Ford Explorer & Lincoln Aviator

2020 Ford Explorer

NHTSA ID Number: 10180390 Manufacturer Communication Number: SSM 49172   Summary Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles built on 07-Nov-2019 and through 04-Aug-2020 may exhibit a lack of power steering assist at initial engine start-up with diagnostic trouble code (DTC) C102D stored in the power steering control module (PCSM). This may be due to the software in … Read more

Front Row Seat Side Trim Panels Loose And/Or Seat Cover Appears To Be Cut Short – 2020 Ford Explorer

2020 Ford Explorer

NHTSA ID Number: 10180404 Manufacturer Communication Number: SSM 49196   Summary Some 2020 Explorer vehicles may exhibit loose fitting side trim panels on the front row lower seat cushions and upper seat backs. This may cause the seat cover to appear to be cut improperly. The seat cover should not be replaced for this concern. Adjust the … Read more

Hybrid Engine – Illuminated MIL With DTCs P0217 And/Or P06EF – 2020 Ford Explorer/Police Interceptor Utility & Lincoln Aviator

2020 Ford Explorer

NHTSA ID Number: 10180407 Manufacturer Communication Number: SSM 49197   Summary Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid engine and built on or before 04-Aug-2020 may exhibit an illuminated malfunction indicator lamp (MIL) and/or engine overheating fault message with diagnostic trouble codes (DTCs) P0217 and/or P06EF stored in the powertrain control module (PCM). This … Read more

Reverse Braking Assist Perceived As Too Sensitive Detecting Objects – 2020 Ford Explorer & Lincoln Aviator/Corsair

2020 Ford Explorer

NHTSA ID Number: 10179156 Manufacturer Communication Number: TSB 20-2291 Summary This article supersedes TSB 20-2135 to correct the Service Procedure. Some 2020 Explorer/Aviator/Corsair vehicles built on or before 23-Jul-2020 may inadvertently activate the reverse braking assist system while backing up. This may be perceived as the system is too sensitive to surrounding objects. This may be due … Read more