December 19, 2017 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 17B38 Certain 2017 Model Year Fusion Vehicles with a 2.5L Engine without Active Grille Shutters Powertrain Control Module Reprogramming PROGRAM TERMS This program will be in effect through December 31, 2018. There is no mileage limit for this program. AFFECTED … Read more
2014 Escape – Equipped With EMTC – Built On 1/1/2013 And Through 9/15/2014 – Various HVAC Concerns – DTC U0164 – And/Or Intermittent Battery Drain 2014 Escape vehicles equipped with Electronic Manual Temperature Control (EMTC) and built on 1/1/2013 and through 9/15/2014 can exhibit various Heating Ventilation Air Conditioning (HVAC) concerns such as system inoperative, … Read more
2015-2016 Escape – Built On 3/1/15 Through 7/30/15 – Instrument Panel Cluster (IPC) – Battery Drain/No Start 2015-2016 Escape vehicles built on 3/1/15 through 7/30/15 can exhibit an intermittent battery draw which can result in a dead battery/no start condition. This may be due to a cluster reset which is waking up the vehicle … Read more
2015 Lincoln MKC – Dead Battery Due To Welcome Lighting Cycling On And Off – Built On Or Before 1/31/2015 2015 Lincoln MKC vehicles built on or before 1/31/2015 can exhibit a discharged battery due to welcome lighting cycling on and off when the keyfob is left with in detection range of the vehicle. … Read more
NO CRANK / DISCHARGED BATTERY – BUILT BEFORE 3/17/2009 LINCOLN: 2009 MKS 2009 MKS vehicles equipped with the Intelligent Access with Push Button Start system and built before 3/17/2009 may exhibit an engine that will not crank caused by a dead battery condition. This concern could be caused by customers accidentally leaving the … Read more