Fuel Nozzle cannot be Inserted and/or Removed – 2008-2015 Ford Lincoln & Mercury

EASY FUEL CAPLESS – CONCERNS WITH FUEL NOZZLE INSERTION OR REMOVAL

 

FORD:	2009-2014 Escape, Expedition, F-150, Flex 2010-2014 Fusion, Mustang, Transit Connect 2011-2014 Edge, Fiesta 2012-2014 Focus 2013-2014 C-MAX 2008-2015 Explorer 2010-2015 Taurus 2015 Transit
LINCOLN:	2009-2014 MKS, Navigator 2010-2014 MKT, MKZ 2011-2014 MKX
MERCURY:	2008-2010 Mountaineer 2009-2011 Mariner 2010-2011 Milan

 

ISSUE:

Some vehicles equipped with the Easy Fuel Capless Fuel System may exhibit a concern where a fuel nozzle cannot be inserted and/or removed.

 

This concern may be caused by a problem with the fuel station nozzle.

The sleeve at the tip of the spout may be missing, not allowing the nozzle to be inserted, or could be loose/gapped not allowing the nozzle to be removed once inserted.

 

SERVICE PROCEDURE

1. Provide the customer with the customer information sheet. (Figure 2)
2. Identify the customer concern.
   1. For fuel nozzle insertion concerns, proceed to Step 3.
   2. For fuel nozzle removal concerns, proceed to Step 5.
3. Verify normal system operation by attempting to insert the Easy Fuel funnel supplied with the vehicle into the fuel tank filler pipe.
   1. The funnel is typically located near the spare tire or jacking tools. Refer to the Owner’s Guide for funnel location as required.
4. Does the Easy Fuel funnel insert normally?
   1. Yes – the system is operating normally. This article does not apply.
   2. No – replace the fuel tank filler pipe. Repair is complete.
5. Is the fuel station nozzle still stuck in the fuel tank filler pipe?
   1. Yes – Remove the single hex head set screw at the base of spout near the handle cover. Twist and pull the nozzle handle to separate from the spout. Once the fuel nozzle handle is separated from the spout, the fuel tank filler pipe can be replaced. Refer to WSM. (Figure 1)
      
      

      

      
      
      Figure 1
   2. No – inspect the fuel tank filler pipe for physical damage or for the nozzle sleeve remaining inside the capless device.
6. Is the nozzle sleeve visible in the fuel tank filler pipe, or is the fuel filler pipe damaged?
   1. Yes – replace the fuel tank filler pipe. Repair is complete.
   2. No – the system is operating normally. No further service is required.

 

9032	Fuel Filler Neck — See Parts Catalog For Complete Listing (All Focus/ 2013 And Newer Escape Only)
9034	Fuel Filler Neck — See Parts Catalog For Complete Listing (All Vehicles Except Focus/ 2013 And Newer Escape)

 

Figure 2