2022 Ford Explorer

Safety Recall 22S27 – Rear Axle Bolt Fractures – 2020-2022 Ford Explorer

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April 14, 2022 NHTSA CAMPAIGN NUMBER: 22V255000

Vehicle Rollaway from Driveshaft Disconnect

A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in ‘Park’ without the parking brake applied, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V255

Manufacturer Ford Motor Company

Components POWER TRAIN

Potential Number of Units Affected 252,936

 

Summary

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3 L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

 

Remedy

Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22S27.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 

February 9, 2023

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 22S27 – Supplement # 4
Certain 2020-2022 Model Year Explorer Vehicles  Rear Axle Bolt Fractures

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Explorer Police (3.3L Gas & 3.3L FHEV) 2020 Chicago Assembly / Chicago SHO Center November 10, 2018 through September 27, 2020
Explorer Police (3.3L Gas) 2021 July 24, 2020 through January 31, 2021
Explorer Police (3.3L FHEV) 2021 July 24, 2020 through October 31, 2020
Explorer 2020 October 22, 2018 through September 27, 2020
2021 June 4, 2020 through November 10, 2021
2022 July 3, 2021 through March 31, 2022

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SUPPLEMENT

  • Parts Ordering Information: Parts are expected to be available second quarter 2023, to support completion on all programs.
  • Police Owner Letter: Owner letter is updated to reflect parts are expected for availability second quarter 2023.
  • Technical Information: Updated Technical Information for PCM Reprogram (Non-Police Units) and Bushing Replacement (Police Units Only).

 

REASON FOR THIS SAFETY RECALL

In some of the affected vehicles, the rear axle mounting bolt may fracture during vehicle acceleration. A fractured rear axle bolt will allow the rear axle housing to move out of position, resulting in severe noise and vibration. If the rear axle bolt breaks, the driveshaft/half shafts may become disconnected, resulting in loss of transmission torque to the rear wheels which is necessary to hold the vehicle in park. If the parking brake is not applied, the loss of the primary park torque will allow the vehicle to roll in park increasing the risk of crash and injury.

 

SERVICE ACTION

DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall.

  • Police Units (VIN Positions 5-7 are K8A) – The parts required to repair Explorer police units are available in limited quantity.
    • NOTE: Police units will only have a physical part repair.
    • Part ordering will be limited to vehicles that have a broken differential mounting bolt or unsold vehicles that have a signed buyer’s contract or purchase order.
  • Non-police Units – Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to reprogram the powertrain control module (PCM) to the latest level. This PCM update will engage the electronic parking brake every time the vehicle is shifted into Park (P). An engaged parking brake will not allow the vehicle to roll. This service must be performed on all affected vehicles at no charge to the vehicle owner.
    • NOTE: All PCM calibrations are now available.
    • NOTE: Non-Police units are provided with a one-time repair of the rear axle bolts and housing (if needed) under Customer Satisfaction Program 22N06.

IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published and parts/calibrations are available. 

 

OWNER NOTIFICATION MAILING SCHEDULE

  • Police Units – o Owner letters were mailed the week of June 6, 2022, explaining that parts are not available. Dealers should inspect vehicles and repair vehicles that have a broken differential mounting bolt. If the differential mounting bolt is not broken, dealers should advise the customer that parts are not available at this time and a second owner letter will be sent when parts are available.
    • A second owner letter will be mailed the week of February 20, 2023 stating that parts will not be available until second quarter 2023.
    • Once parts are available in sufficient quantities a new owner letter will be mailed to vehicle owners stating to schedule an appointment to perform 22S27.
  • Non-Police Units – Owner letters were mailed the week of June 6, 2022. Dealers are to check the Recall Landing page and repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. 

 

MOBILE INSPECTION RECOMMENDATIONS

  • Mobile repair is only feasible on non-police units.
  • Confirm with customer a mobile inspection is feasible.
  • Check OASIS prior to going to the customer’s home or business to confirm if any other outstanding FSA needs to be completed.
  • Transportation – due to the simplicity of this repair, a specialty vehicle is not required.

MOBILE INSPECTION ADDITIONAL INFORMATION

Please ensure the technician brings the following to the mobile inspection destination:

  • Printed Technical Instructions.
  • Printed Customer Handout
  • Printed Repair/Work Order or any other necessary documentation as customer copy(s).
    • Documents could also be emailed to the customer.
  • Charged cell phone, and laptop.
  • Shirt/uniform and vehicle graphic with dealership or Ford logos are recommended.
  • Recommended tools for repair: FDRS preloaded to the latest level.

 

MOBILE INSPECTION QUESTIONS AND ASSISTANCE

  • For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. Work with Dealership warranty administrator to create a SSSC contact ID#.
  • Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC hotline: (800) 325-5621.

 

SOLD VEHICLES

  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
  • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with rear axle bolt fracture repair.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.

 

PARTS REQUIREMENTS

NOTE: Parts are expected to be available at the beginning of Second Quarter 2023, to support repairing police units that have a broken differential mounting bolt.

Part Number  Description Order Quantity
L1MZ-4B425-D Subframe Bushing 1
L1MZ-4033-C Differential Housing Cover (ONLY if differential cover requires replacement) 1

 

Part Number  Description Order Quantity
Parts Required for Subframe Bushing Replacement
W719362-S439 Toe Link to Knuckle Bolt (1 required – 4 in a pack) 1
W520516-S441 Toe Link to Knuckle Nut 1
W720438-S439 Lower Arm to Knuckle Bolt (1 required – 4 in a pack) 1
W714297-S440 Lower Arm to Knuckle Nut (1 required – 2 in a pack) 1
W719459-S439 Upper Arm to Knuckle Bolt (1 required – 4 in a pack) 1
W520214-S440 Upper Arm to Knuckle Nut (1 required – 2 in a pack) 1
W720034-S440 Shock Absorber Lower Nut (1 required – 4 in a pack) 1
LB5Z-3B477-A Wheel Hub Nut 1
W717822-S439eBay Driveshaft Center Bearing Bolts (2 required – 4 in a pack) 1
W719511-S439eBay Flexplate Coupling to Transmission Bolts (3 required – 4 in a pack) 1
L1MZ-3B498-D Rear Axle Pinion Circlip (2.3L Ecoboost and 3.3L ONLY) 1
L1MZ-3B498-E Rear Axle Pinion Circlip (All Others) 1
XG-1-E1 Grease As Required
L1MZ-3B498-C Inner Halfshaft Circlip (2.3L Ecoboost and 3.3L ONLY) 2
L1MZ-3B498-F Inner Halfshaft Circlip (All Others) 2
L1MZ-3C084-A Halfshaft Seal 2
W720988-S439 Differential Housing Bolts to Subframe (3 required – 4 in a pack) 1
W719430-S439 Brake Caliper Bolts (2 required – 4 in a pack) 1
VC-13-G Coolant (3.3 Hybrid ONLY) As Required
XY-75W85-QL Differential Oil 2
Parts Required for Rear Differential Cover Replacement
TA-29 Silicone Sealant As Required

 

CERTAIN 2020 – 2022 MODEL YEAR EXPLORER VEHICLES — EQUIPPED WITH A 3 BOLT DIFFERENTIAL HOUSING PCM REPROGRAMMING

 

SERVICE PROCEDURE

Module Programming

NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTC’s after programming. For DTC’s generated after programming, follow normal diagnostic service procedures.

1. Is this vehicle a police unit?

YES – This procedure does not apply.

NO   – Proceed to Step 2.

2. Check the 22S27 Landing Page on Professional Technician System (PTS) to confirm that the updated calibration is available for this vehicle before beginning this procedure.

3. Connect a battery charger to the 12V battery.

NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the VCM is properly connected to the DLC.

4. Log into Ford Diagnostic and Repair System (FDRS).

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

5. Click ‘Read VIN from Vehicle’ or manually enter the VIN.

NOTE: Available modules are shown on the LH side of the screen, and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green.

6. Select Toolbox tab.

7. From the list on the LH side of the screen, select the PCM.

8. From the list on the RH side of the screen, select PCM – Powertrain Control Module (PCM) Software Update.

9. Click RUN. Follow all on-screen instructions carefully.

10. From the list on the RH side of the screen, select Self-Test and click RUN.

11. Click the Run Selected Tests button in the lower right.

12. Click the Clear & Retest button at the top of the screen to clear DTC’s in all modules.

13. Disconnect the battery charger from the 12V battery once the programming has completed.

14. Verify the PCM software installation by placing the vehicle in park and visually checking to see if the parking brake lights turn on.

NOTE: For unsold units in new or used vehicle inventory, insert Attachment IV into the Owner’s Manual.

NOTE: Advise the customer that is software update changes the electronic parking brake strategy.  The

parking brake will now engage every time that the vehicle is placed in park (P). Print off Attachment IV and instruct the customer about the changes to the parking brake system.

NOTE: Advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a re-learning process. This re-learning process may result in firmer than normal upshifts and downshifts for several days.

 

Important Information for Module Programming

NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.

  • Make sure the 12V battery is fully charged before carrying out the programming steps and connect FDRS/scan tool to a power source.

NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.

  • Inspect Vehicle Communication Module II (VCM IIeBay)/Vehicle Communication and Measurement Module      (VCMM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
  • A hardwired connection is strongly recommended.
  • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
  • Follow all scan tool on-screen instructions carefully.
  • Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
  • Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module

a. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.

b. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.

c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.

d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.

e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.

 

Please insert this page in your Owner’s Manual.

As part of Recall 22S27, your vehicle has received a Powertrain Control Module (PCM) update that affects the parking brake function.

Your vehicle will apply the electronic parking brake (EPB) when the vehicle is shifted into park (P). This will occur when the vehicle is commanded to shift to park (P) by the customer, the driver seatbelt is unbuckled and the left front door is opened, or the ignition is turned off. You may notice the parking brake lamp turns on each time park (P) is selected.

To release the EPB automatically, the following criteria need to be met:

  • driver door is closed
  • vehicle is shifted to reverse (R) or drive (D)
  • accelerator pedal is depressed

Alternatively, the EPB can be manually released by the driver using the parking brake switch once the following criteria are met:

  • ignition switch is in the “On” or “Accessory” positions
  • brake pedal is depressed

Warning: Always make sure that the EPB is applied and that you have shifted the vehicle into park (P) before exiting the vehicle. Failure to follow this instruction could result in personal injury or death.

 

Inserte esta página en el Manual del propietario.

Como parte de la Campaña 22S27, su vehículo ha recibido una actualización del módulo de control del tren motriz (PCM) que afecta la función del freno de estacionamiento.

Su vehículo aplicará el freno de estacionamiento electrónico (EPB) cuando cambie a estacionamiento (P). Esto ocurrirá cuando el usuario ordene el cambio a estacionamiento (P), el conductor se desabroche el cinturón de seguridad y se abra la puerta delantera izquierda o se apague el encendido. Podrá observar que la luz del freno de estacionamiento se enciende cada vez que selecciona la posición de estacionamiento (P).

Para liberar automáticamente el EPB, se deben cumplir los siguientes criterios:

  • la puerta del conductor está cerrada
  • el vehículo se coloca en reversa (R) o manejo (D)
  • se presiona el pedal del acelerador

Alternativamente, el conductor puede liberar manualmente el EPB a través del interruptor del freno de estacionamiento, siempre que se cumplan los siguientes criterios:

  • el interruptor de encendido está en “Activado” o en “Accesorios”
  • se presiona el pedal del freno

Alerta: Siempre asegúrese de que el EPB esté aplicado y que haya cambiado a la posición estacionamiento (P) antes de salir del vehículo. Si no se siguen estas instrucciones se podrían producir lesiones personales o la muerte.

 

CERTAIN 2020 – 2022 MODEL YEAR EXPLORER VEHICLES — EQUIPPED WITH A 3 BOLT DIFFERENTIAL HOUSING BUSHING REPLACEMENT (POLICE UNITS ONLY)

SERVICE PROCEDURE

1. Measure the distance from the center of the hub to the lip of the quarter panel with the vehicle in a
level, static ground position (curb height).

2. Drain the rear differential fluid. Please follow the Workshop Manual (WSM) procedures, in
Section 205-02

3. Remove the Left Hand (LH) halfshaft. Please follow the WSM procedures, in Section 205-05.

NOTE: For this procedure it is not necessary to remove the wheel bearing, wheel hub, brake disc shield or
lower arm vertical link.

4. Using a pry bar, disengage the Right Hand (RH) halfshaft inner halfshaft circlip. See Figure 1.

NOTE: It is not necessary to remove the RH halfshaft from the vehicle.

 

5. Secure the rear axle assembly to the transmission jack using a ratchet strap. See Figure 2.

 

6. Remove the rear axle assembly. Please follow the WSM procedures, in Section 205-02.

NOTE: Slowly lower the rear axle assembly while positioning it as you are removing the RH halfshaft from the rear axle assembly.

7. Visually inspect the rear differential cover bushing boss for damage (broken fastener, scoring, cracks and/or deformation and damaged threads). Is the rear differential cover bushing boss damaged?
See Figure 3.

YES – Does not pass inspection. Install a new differential housing cover. Please follow the WSM procedures, in Section 205-02. Proceed to Step 10.

NO – Passes inspection. Proceed to Step 8.

 

8. Using a M14 bolt ensure the threads of the rear differential cover bushing boss are not damaged. Can the M14 bolt be fully threaded in?

YES – Passes inspection. Proceed to Step 9.

NO – Does not pass inspection. Install a new differential housing cover. Please follow the WSM procedures, in Section 205-02. Proceed to Step 10.

9. Using a straight edge check to ensure the rear differential cover bushing boss is flat. Is the rear differential cover bushing boss flat?

YES – Passes inspection. Proceed to Step 10.

NO – Does not pass inspection. Install a new differential housing cover. Please follow the WSM procedures, in Section 205-02. Proceed to Step 10.

10. Using an 11/16th or larger drill bit drill out the rear axle assembly subframe bushing bolt hole. See
Figure 4.

 

11. Using the Special Service Tool: 204-594 Forcing screw, 204-356/1 Remover/Installer, Radius Arm Axle Bushing, 204-356/2 Remover/Installer, Radius Arm Axle Bushing, 307-739 Installer, R3 Bearing, and 205-153 Adapter for 303-224 (Handle) and press out the rear axle assembly subframe bushing. See Figure 5.

NOTE: The bearing, 307-739 Installer, R3 Bearing and 204-356/2 Remover/Installer, Radius Arm Axle Bushing go towards the front of the vehicle.

NOTE: The rear axle assembly subframe bushing will be pressed out towards the rear of the vehicle.

 

NOTE: Make sure the tabs on the new rear axle assembly subframe bushing are horizontal with the subframe. See Figure 6.

 

12. Install the new rear axle assembly subframe bushing using the Special Service Tool: 204-594 Forcing screw, 204-362/3 Remover/Installer, Front Subframe Bushing, and 307-819 Cup, Receiver.
See Figure 7.

NOTE: The bearing, and 307-819 Cup, Receiver go towards the front of the vehicle.

NOTE: The new rear axle assembly subframe bushing will be pressed in from the rear of the vehicle.

 

13. Reverse the removal steps to reinstall the rear differential housing assembly.

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

 

Chronology of Defect / Noncompliance Determination

Date of submission: 4/14/2022

Ford Motor Company (Ford) Recall No. 22S27 – Certain 2020-2022 model year Explorer vehicles – Rear Axle Bolt Fractures.

Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision.

On August 10, 2021, Engineering presented an issue to Ford’s Critical Concern Review Group where the rear axle horizontal mounting bolt was fracturing on some 2020-2021 MY Explorer vehicles built with a 3-point mounted axle design. These failures were discovered by Engineering when reviewing warranty claims.

On August 18, 2021, CCRG requested to kick off a 14D to understand the effect on vehicle operation, and the scope of vehicles affected. From August to December 2021, Engineering analyzed manufacturing data and returned warranty parts, as well as completed CAE analysis and fastener testing, to determine rate of occurrence, affected population, and potential effects on vehicle operation.

From January to February 2022, CCRG worked with Engineering and data & analytics specialists to deep dive into the differences between power packs, effects on vehicle operation, and the scope of the populations. This analysis identified loss of park as a potential effect on vehicle in severe cases.

In March 2022, Engineering worked with Ford Dealerships to confirm the effects on vehicle operation. Two dealerships confirmed damage on the rear driveshaft that resulted in the loss of park. Engineering confirmed Police units are built with a park by cable and would require a hardware change to avoid the loss of park condition, unlike retail units which are built with electronic park brake software and require a software update to avoid a loss of park condition.

On February 20, 2020, the rear module assembler (Dakkota) implemented a corrective action reducing the installation torque target, from 100° to 96° in the torque plus angle specification. Additionally, on April 20, 2020, Dakkota modified the installation torque process and removed manual “clickering” after installation of the bolt using an automatic DC nut runner because new tools capable to higher torques were implemented. (“Clickering” involved using a torque wrench to check the torque and if needed increase it to a minimum of 260 Nm).

As of April 5, 2022, there have been 235 warranty claims involving the rear axle bolt since December 2019.

On April 7, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action.

Ford is not aware of any reports of accident or injury related to this condition.

 

Additional Company Information

Company Name:  Hutchinson
Address 1:  460 Fuller Av.
Address 2:
City:   Grand Rapids
State:  Michigan
Zip Code:  49503
Country: USA

 

Company Contact Information

First Name:  Matthew
Last Name: Thompson
Position:  Program Manager
Phone:  616-446-9809
E-mail:  matthew.thompson@hutchinsonna.com

 

10 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EXPLORER HYBRID 2020-2022
FORD EXPLORER INTERCEPT HYBRID 2020-2021
FORD EXPLORER PHEV 2020-2022
FORD EXPLORER POLICE INTERCEPT 2020-2021

 

17 Associated Documents

Manufacturer Notices(to Dealers,etc) – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 22S27 Certain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Fractures

RCMN-22V255-3767.pdf 146.313KB

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Defect Notice 573 Report

RCLRPT-22V255-2498.PDF 217.683KB

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Recall Acknowledgement

RCAK-22V255-8730.pdf 651.427KB

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Miscellaneous Document – Chronology of Defect

RMISC-22V255-2699.pdf 17.612KB

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Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S27 Certain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Fractures

RCMN-22V255-1516.pdf 378.4KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V255-6221.pdf 48.488KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V255-7626.pdf 54.89KB

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Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S27 – Supplement #1 Certain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Fractures

RCMN-22V255-8006.pdf 390.518KB

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Manufacturer Notices(to Dealers,etc) – August 30, 2022 SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S27 – Supplement #2 Certain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Fractures

RCMN-22V255-3338.pdf 438.113KB

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Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S27 – Supplement #3 Certain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Fractures

RCMN-22V255-9320.pdf 4772.817KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V255-9412.PDF 211.139KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V255-7305.PDF 211.249KB

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ISSUED Renotification Notice

RCRN-22V255-4571.pdf 549.818KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V255-8629.PDF 211.345KB

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Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S27 – Supplement # 4 Certain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Fractures

RCMN-22V255-8809.pdf 4734.954KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V255-6989.pdf 34.987KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V255-3581.pdf 47.598KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V255&docType=RCL

 

 

Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year		 2018-Present
Model Year		 1996-2017
Model Year		 2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)		   X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
CarDAQ-Plus
CarDAQ-M
VSI J2534 ECU Reprogrammer

Mongoose-Plus J2534

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

RAP2 OEM J2534 Remote Reprogramming Tool

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

GODIAG J2534

 

Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 

 

Bestseller No. 1
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
$1,735.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 2
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Vehicle Communication Interface,Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MK908 Pro II, MS908CV, MK908P and PC
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Vehicle Communication Interface,Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MK908 Pro II, MS908CV, MK908P and PC
  • 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
  • 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
  • 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
  • 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
$999.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 3
Autel MaxiSys Elite II Pro: 2024 Top 2-Years Free Updates Scanner, Same as MS Ultra w/ J2534 ECU Reprogramming & OE Coding, Bidirectional Control, 38+ Reset Service, CANFD& DoIP, FCA Autoauth & SGW
Autel MaxiSys Elite II Pro: 2024 Top 2-Years Free Updates Scanner, Same as MS Ultra w/ J2534 ECU Reprogramming & OE Coding, Bidirectional Control, 38+ Reset Service, CANFD& DoIP, FCA Autoauth & SGW
  • 🔥【The King of Cost-Effectiveness From Autel】Fully upgraded from Autel MaxiSys EliteII /MS908S Pro/MK908P, Autel Scanner launched 2023 Newest 🅰🆄🆃🅴🅻 MaxiSys Elite II pro. 👉2 Years Free Update, ECU Programming&Coding, 38+ Service, Bidirectional Control, etc. Auto scanning 2.0 with all hardware parameters upgrade, provide total 8 (5+3)x diagnostic speed ✅CAN FD/ DOIP protocols support GM MY2020+ models, BMW E/F/G, Jaguar, Land Rover makes (Elite II can’t).
  • 🔥【OE-LEVEL J2534 ECU PROGRAMMING & CODING】Enhance your diagnostics with the Elite II Pro J2534 Reprogramming scanner. This cutting-edge auto scanner supports : 1) program the new adaptive data to the on-board modules 2) replace the existing software/firmware in the ECUs 3) match the component control modules after repair or replacement 4) flash the hidden functions and 5) enhance the vehicle features. Experience 5X faster communication with SAE J2534-1 & -2 compliant programming interface.
  • 🔥【38+ Maintenance Functions & High-End Functions】Autel scan tool Elite II Pro shares the same functional and deep service functions with other high-end scanners such as MaxiSys MS909/MS919/Ultra. 38+ special functions such as EPB/SAS/BMS/Oil/ABS/TPMS/Throttle/Injector/Suspension, etc., fix almost all “check engine” light issues. Bi-directional control, guided function, component matching, and scan VIN/license, together offer you effective and convenient diagnostic experiences.
  • 🥇【DOIP& CAN FD Protocol, Top Hardware 5X Lightning Speed】Exclusive J2534 brings same DoIP & CAN FD protocol as Ultra/ MS919: CAN FD for GM MY2020+ Models; DOIP for BMW E/F/G Chassis, Jaguar, Land Rover makes. The improved hardware makes ELITE II PRO run more smoothly, even faster than MS919. It’s build with 8-Core CPU, Android 10.0 OS, 9.7’’ 1536*2048 touchscreen, 4GB&128GB, 11,000mAh battery, 2.4&5GHz dual-band WIFI, surpass Elite II/ Elite/ MS908S Pro II/ MK908 Pro II.
  • 🔥【Free MV108 Assist Repairs】The MV108 digital inspection camera is designed to work with the MaxiSys series and PC, turning your MaxiSys scanner into a video inspection scope, allowing you to examine difficult-to-reach areas normally hidden from sight. It is capable of recording digital still images and videos, which offers you an economical solution to inspect machinery, facilities, and infrastructure quickly. One programmer tool Elite II Pro and one Videoscope MV108 make a perfect match.
$2,399.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 4
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Multi-Protocol PassThru Interface, Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MS908CV, MK908P, MK908 Pro II and PC
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Multi-Protocol PassThru Interface, Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MS908CV, MK908P, MK908 Pro II and PC
  • 🌐【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
  • 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
  • 🌐【Multiple Devices Connected with PC】Autel MaxiFlash Elite J2534 also supports multiple device connections to the PC, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. It also ensures quickly reprogramming even the newest controllers.
  • 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
$999.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 5
Latest Version ECUs Programmer SM2Pro J2534VCI Read Write 67IN1 Dongle Suiatble for Efficient ECUs Programming Durable Diagnostic Tool Plastic ECUs Programmer Vehicle Repair Tool Engine Diagnostic
Latest Version ECUs Programmer SM2Pro J2534VCI Read Write 67IN1 Dongle Suiatble for Efficient ECUs Programming Durable Diagnostic Tool Plastic ECUs Programmer Vehicle Repair Tool Engine Diagnostic
  • Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
  • The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
  • The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
  • With its 67IN1 without dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
  • Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.
$63.99
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 6
Mongoose-Plus J2534 OEM Vehicle Interface Cable - Ford/Lincoln/Mercury OEM Reprogramming and Diagnostics
Mongoose-Plus J2534 OEM Vehicle Interface Cable - Ford/Lincoln/Mercury OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
  • Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
  • NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
  • Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
  • Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
$539.95 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API

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