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NHTSA ID Number: 10191170
Manufacturer Communication Number: TSB 21-2100
Summary
Some 2020-2021 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit a ticking or scraping noise coming from the bellhousing. The noise may or may not go away while in PARK and/or NEUTRAL. This may be due to the torque converter studs contacting the flexplate inspection cover and/or internal torque converter damper spring contact. To correct the condition, inspect and adjust the flexplate inspection cover (gas engine only) and/or replace the torque converter (gas or diesel engine).
F-Super Duty
Model:
2020-2021 F-Super Duty
Transmission/Transaxle: 10R140
Summary
This article supersedes TSB 20-2408 to update the vehicles affected and Part List.
Issue: Some 2020-2021 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit a ticking or scraping noise coming from the bellhousing. The noise may or may not go away while in PARK and/or NEUTRAL. This may be due to the torque converter studs contacting the flexplate inspection cover and/or internal torque converter damper spring contact. To correct the condition, inspect and adjust the flexplate inspection cover (gas engine only) and/or replace the torque converter (gas or diesel engine).
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2020-2021 F-Super Duty
- 10R140 automatic transmission
- Ticking or scraping noise coming from the bellhousing
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Service Part Number | Quantity | Description | |
E4HZ-4A254-A  | 4 | Rear Driveshaft Pinion Flange Strap | Package Contains 1 Piece, 4 Pieces Required |
| E4HZ-4A254-B | 2 | Front Driveshaft Pinion Flange Strap (4×4 Only) | Package Contains 1 Piece, 2 Pieces Required |
| BC3Z-4N272-A | 2 | Rear Driveshaft Center Bearing Bolts (If Equipped) | Package Contains 1 Piece, 2 Pieces Required |
| F1HZ-4N272-A | 8 | Rear Driveshaft Pinion Flange Strap Bolts | Package Contains 1 Piece, 8 Pieces Required |
| F81Z-4N272-AA | 1 | Front Driveshaft Pinion Flange Bolts (4×4 Only) | Package Contains 4 Pieces, 4 Pieces Required |
| LC3Z-7A248-A | 1 | Torque Converter Hub Seal | – |
| N605804-S439 | 3 | Transfer Case To Transmission Bolts (4×4 Only) | Package Contains 4 Pieces, 11 Pieces Required |
| N811880-S100 | 3 | Driveshaft Flange Bolts (4×4 Only) | Package Contains 4 Pieces, 12 Pieces Required |
| W520514-S440 | 4 | Y-pipe To Exhaust Manifold Nuts | Package Contains 1 Piece, 4 Pieces Required |
| W520515-S440 | 1 | Crossmember Bracket Nuts | Package Contains 4 Pieces, 4 Pieces Required |
| W709771-S440 | 2 | Transmission Mount Isolator Nuts (RWD Only) | Package Contains 1 Piece, 2 Pieces Required |
| W714824-S442 | 1 | Selector Lever Cable Bracket Bolts | Package Contains 4 Pieces, 2 Pieces Required |
| W715131-S442 | 1 | Fluid Cooler Tube Bolt | Package Contains 4 Pieces, 1 Piece Required |
| W715618-S437 | 1 For Gas, 2 For Diesel | Torque Converter Nuts | Package Contains 4 Pieces, 4 Required For Gas Engines, 6 Required For Diesel Engines |
| W718005-S900 | 1 | Exhaust Lower Downpipe Assembly Bolts (Diesel Only) | Package Contains 2 Pieces, 2 Pieces Required |
| W710356-S439 | 1 | Crossmember Bracket Bolts | Package Contains 4 Pieces, 4 Pieces Required |
| LC3Z-7902-A | 1 | Torque Converter (Diesel) | – |
| LC3Z-7902-B | 1 | Torque Converter (Gas) | – |
| TA-24-B | As Needed | Motorcraft® Thread Sealant with PTFE | – |
| XL-5-A | As Needed | Motorcraft® Multi-Purpose Grease Spray | – |
| XT-10-QLVC | As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case) (All Markets Except Canada) | – |
| CXT-10-LV6 | As Needed | Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case) (Canada Only) | – |
| XT-12-QULV | As Needed | Motorcraft® MERCON® ULV Automatic Transmission Fluid | – |
| VC-13DL-G | As Needed | Motorcraft® Yellow Prediluted Antifreeze/Coolant (All Markets Except Canada) | – |
| CVC-13DL-G | As Needed | Motorcraft® Yellow Prediluted Antifreeze/Coolant (Canada Only) | – |
Service Procedure
1. Is the vehicle equipped with a 6.2L or 7.3L gas engine?
(1). Yes – remove and inspect the flexplate inspection cover for contact with the torque converter studs. If contact is found, adjust the cover so contact does not occur. Refer to Figure 1.
(2). No – proceed to Step 3.
2. Does the vehicle exhibit the condition after adjusting the flexplate inspection cover?
(1). Yes – proceed to Step 3.
(2). No – repair is complete.
3. Does the noise go away while in PARK and/or NEUTRAL?
(1). Yes – proceed to Step 4.
(2). No – this article does not apply. Refer to the Workshop Manual (WSM), Section 100-04 for normal diagnosis.
4. Replace the torque converter. Refer to WSM, Section 307-01.
8 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
21-2100
01 April 2021
MC-10191170-0001.pdf 118.672KB
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- Motorcraft Transmission Fluid - XT105Q3LV
- Item Package Dimension: 12.009L x 8.49W x 4.489H inches
- Item Package Weight - 9.23 Pounds
- Item Package Quantity - 1
- Product Type - AUTO ACCESSORY
- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- Ford XT-10-QLVC 5 Quart Mercon-Lv Automatic Transmission Fluid 1 Pack
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- Meets the challenging demands of most automatic transmissions
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- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- Motorcraft MERCON V is a premium-quality automatic transmission fluid
- recommended by Ford Motor Company for use in Ford, Lincoln and Mercury vehicles that require either MERCON V or MERCON type fluid
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SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2020-2021 F-Super Duty 10R140 Transmission: Diagnose, Adjust Flexplate Inspection Cover And/Or Replace The Torque Converter Following The Service Procedure (Do Not Use With Any Other Labor Operations) MT212100 Actual Time Repair/Claim Coding Causal Part: 7902 Condition Code: 07
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SEOCONTENT-END
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