Compliance Recall 21C20 – Front Seatbelt Retractor Webbing Incorrectly Routed – 2021 Ford F-150

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August 23, 2021 NHTSA CAMPAIGN NUMBER: 21V653000

Front Seatbelt Webbing Routed Incorrectly

A misrouted seatbelt may not adequately restrain an occupant in a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 21V653

Manufacturer Ford Motor Company

Components SEAT BELTS

Potential Number of Units Affected 16,430

 

Summary

Ford Motor Company (Ford) is recalling certain 2021 F-150 Super Cab vehicles. The front seatbelt webbing may be incorrectly routed.

 

Remedy

Owners are advised to perform a preliminary self-inspection of the front seatbelts. If the passenger-side seatbelt fails inspection, owners should not use the passenger seat until the repair is performed. If the driver-side seatbelt fails inspection, owners should not drive their vehicle until the repair is performed. Dealers will inspect the front seatbelts and, if the webbing is misrouted, will replace the seatbelt retractor and pretensioner, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 21C20.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
F-150 2021 Dearborn January 2, 2021 through May 27, 2021
Kansas City January 4, 2021 through April 22, 2021

 

REASON FOR THIS COMPLIANCE RECALL

In some of the affected vehicles, the driver and/or passenger front outboard seatbelts may have webbing only routed through the anchor rubber trim sleeve, and not properly routed through the metal anchor eyelet. An improperly assembled seatbelt does not comply with the requirements specified by Federal and Canadian Motor Vehicle Safety Standard (F/CMVSS) No. 208 (Occupant Crash Protection / Occupant Protection in Frontal Impacts), 209 (Seat Belt Assemblies) and 210 (Seat Belt Assembly Anchorages) and may not adequately restrain an occupant in a crash, increasing the risk of injury.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the driver and passenger front outboard seatbelts to verify the webbing is routed correctly through the anchor’s metal eyelet and anchored to the pretensioner assembly. Should a seatbelt assembly not pass inspection, the dealer will replace the affected seatbelt retractor and pretensioner assembly. This service must be performed on all affected vehicles at no charge to the vehicle owner.

NOTE: The owner letter will include instructions on how to perform a preliminary self-assessment of the vehicle’s seatbelts. Performing this procedure does not replace the need for an inspection by a Ford technician. If the customer does not detect a suspect seatbelt, they will still be instructed to schedule a service appointment at their earliest convenience. If the customer is uncomfortable with the self-assessment procedure, uncertain of the results, or detects a failure on the driver’s side seatbelt, they will be instructed to not drive their vehicle and to make arrangements with their dealer to have the vehicle towed to the dealership for an inspection.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of September 20, 2021. Dealers should inspect and as needed repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. 

 

SOLD VEHICLES

  • Ford will be providing information in the vehicle owner letter to perform a preliminary selfassessment. Owners can continue to safely drive their vehicle if they choose to do the selfassessment and the front driver’s side passes the self-assessment. Owners can also have the passenger seat occupied if the passenger side passes self-assessment.
  • Owners that do not feel comfortable performing the self-assessment or have a driver side seatbelt that does not pass the self-assessment will be directed to contact their dealer to have it towed for inspections and possible repair.
  • Once the Owner Notification Letter is available, contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize inspections and repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES                                        

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles should not be required. However, if you have a unique owner circumstance which may require a rental vehicle, please contact the SSSC via the SSSC Web Contact Site.

 

PARTS REQUIREMENTS

Part Number Description Order Quantity Claim Quantity
ML3Z-18611B09-AA Front Seatbelt Retractor and Pretensioner Assembly – Driver Side  

As Required

ML3Z-18611B08-AA Front Seatbelt Retractor and Pretensioner Assembly – Passenger Side

 

Part Number Description Order Quantity Claim Quantity
6L3Z-19E523-B Front Seatbelt Assembly Weather Seal – Outer As Required
FL3Z-18601B32-B Front Seatbelt Assembly Weather Seal – Inner

 


CERTAIN 2021 MODEL YEAR F-150 SUPER-CAB VEHICLES – FRONT SEATBELT RETRACTOR WEBBING INCORRECTLY ROUTED

 

SERVICE PROCEDURE

NOTE: The driver and passenger front seatbelt retractor and pretensioner replacement procedures are the same. It is not necessary to depower and repower more than once during this procedure.

NOTE: Clear photo(s) evidence demonstrating defective front seatbelt(s) must be submitted via the Special Service Support Center (SSSC) Web Contact Site.

NOTE: Procedure to be performed on the driver and passenger front seatbelt.

NOTE: Please scan QR code below with a smartphone or a tablet or follow the website link for additional inspection and assessment videos.

 

https://bcove.video/2TvJk91

 

1. Open the front and second-row driver side doors.

 

2. Locate the driver seatbelt’s soft rubber trim sleeve near the bottom of the second-row door. See Figure 1.

 

NOTE: Driver side shown, passenger side similar.

 

3. Visually inspect that the driver side front seatbelt webbing is routed through the soft rubber trim sleeve AND through the metal anchor eyelet. See Figures 2 and 3.

-Is the seatbelt webbing routed through the soft rubber trim sleeve AND through the metal anchor eyelet?

Yes – First inspection (visual only) passes. Proceed to Step 4.

NOTE: During installation, make sure the seatbelt webbing is not twisted and the seatbelt and buckle are accessible to the occupant.

No –  First inspection (visual only) does not pass. Install a new Front Seatbelt Retractor and Pretensioner assembly. Please follow Workshop Manual (WSM) procedures in Section 501-20A then proceed to Step 6.

 

4. Grab the seatbelt webbing just above where the seatbelt webbing loops through the soft rubber trim sleeve and attempt to bend the rubber trim sleeve towards itself as shown in Figure 4 (Bad Part). The seatbelt rubber trim sleeve should NOT bend or fold over.

-Does the rubber trim sleeve bend or fold over where the seatbelt webbing loops through?

NOTE: During installation, make sure the seatbelt webbing is not twisted and the seatbelt and buckle are accessible to the occupant.

Yes – Second Inspection (bend test) does not pass. Install a new Front Seatbelt Retractor and Pretensioner assembly. Please follow WSM procedures in Section 501-20A then proceed to Step 6.

No – Second inspection (bend test) passes. Proceed to Step 5.

 

5. Make sure you are standing in a comfortable, well-balanced position and firmly grab the seatbelt strap just above the soft rubber trim sleeve with two hands. Strongly pull the seatbelt towards you while looking a the area where the seatbelt webbing loops through the sleeve. See Figure 5.

-Did the rubber trim sleeve opening stretch where the seatbelt webbing loops through the sleeve?

NOTE: During installation, make sure the seatbelt webbing is not twisted and the seatbelt and buckle are accessible to the occupant.

Yes – Third Inspection (pull test) does not pass. Install a new Front Seatbelt Retractor and Pretensioner assembly. Please follow WSM procedures in Section 501-20A then proceed to Step 6.

No –  Third inspection (pull test) passes. Seatbelt replacement is not required. Proceed to Step 6.

 

6.    Has this procedure been performed on both the driver and passenger side of the vehicle?

Yes – This completes the recall.

No –  Repeat Steps 1-5 on the passenger side of the vehicle.

 


Submission Date: 08/23/2021

 

Chronology of Defect / Noncompliance Determination for Ford Motor Company Recall #21C20

 

Provide the chronology of events leading up to the defect decision or test data for the noncompliance decision. 

 

On May 27, 2021, Ford’s Critical Concern Review Group (CCRG) was informed of a warranty report that was received pertaining to a front passenger outboard seatbelt from an F-150 Super Cab vehicle with webbing only routed through the rubber trim sleeve, and not properly routed through both the sleeve and anchor eyelet.  On May 25, 2021, audits were implemented at the supplier to ensure properly assembled seat belts were delivered to Ford for vehicle installation. On May 26, 2021, an audit and stop ship was implemented at Ford’s affected vehicle assembly plants.

 

June – July 2021

A search for other similar reports was conducted. The supplier was not aware of any similar reports, and no similar confirmed reports from the field were found.  One ambiguous warranty report was identified, however, the technician had discarded the (front left-hand) part and it was not available for inspection, nor was the technician able to provide any clarifying information when contacted.

 

Ensuing audits at Dearborn and Kansas City Assembly Plant (DTP / KCAP) did not identify any other improperly assembled seatbelts in 2,493 vehicles (4,986 seatbelts). The suppler inspected approximately 2,920 loose parts in inventory with no similar mis-assembled parts found. A review of the supplier’s component assembly processes and practices was conducted. No special cause for the mis-assembled part was identified. Ford continued to monitor field data for reports of improperly assembled seatbelts.

 

On July 28, 2021, a potentially related warranty report was identified as part of Ford’s ongoing monitoring process. Ford contacted the dealer for further information, and on August 5, 2021, the dealer forwarded photos of the suspect assembly showing that the seatbelt was routed through the anchor’s rubber sleeve cover but not through the anchor attachment, similar to the prior report. The suspect part was produced six days after the seatbelt assembly production date from the prior report.

 

As of August 9, 2021, 15,596 seatbelt assemblies have been inspected at DTP, KCAP and the supplier with no suspect parts identified.

 

Although a thorough review of the supplier’s processes has not found a special cause attributable to the suspect assemblies installed in vehicles January 9, 2021, and January 11, 2021, on August 16, 2021, Ford’s Field Review Committee reviewed the concern and approved a field action for vehicles produced between January 1, 2021 and May 27, 2021.

 

Ford will continue to monitor field data for potentially related reports on seatbelt assemblies built into vehicles prior to January 1, 2021.

 

Ford is not aware of any reports of accident or injury related to this condition.

 


 


1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD F-150 2021

 


10 Associated Documents

Defect Notice 573 Report

RCLRPT-21V653-5351.PDF 214.927KB

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Manufacturer Notices(to Dealers,etc) – advance Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Dealer Notice re Compliance Recall 21C20 Certain 2021 Model Year F-150 Super-Cab Vehicles Front Seatbelt Retractor Webbing Incorrectly Routed

RCMN-21V653-6966.pdf 134.825KB

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Miscellaneous Document – Chronology

RMISC-21V653-3599.pdf 60.179KB

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Recall Acknowledgement

RCAK-21V653-2994.pdf 645.104KB

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Recall Quarterly Report #1, 2021-4

RCLQRT-21V653-0188.PDF 211.139KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V653-4683.pdf 3131.802KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 21C20 – Supplement #1 Certain 2021 Model Year F-150 Super-Cab Vehicles Front Seatbelt Retractor Webbing Incorrectly Routed

RCMN-21V653-4540.pdf 1571.433KB

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Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 21C20 Certain 2021 Model Year F-150 Super-Cab Vehicles Front Seatbelt Retractor Webbing Incorrectly Routed

nhtsa.gov/odi/rcl/2021/RCMN-21V653-2224.pdf" target="_BLANK" rel="noopener">RCMN-21V653-2224.pdf 1528.138KB

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ISSUED Renotification Notice

RCRN-21V653-8867.pdf 517.61KB

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Recall Quarterly Report #2, 2022-1

RCLQRT-21V653-0805.PDF 211.242KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V653&docType=RCL

 


 

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  • 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
  • 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
  • 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
  • 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
  • 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
Bestseller No. 9
OBD2 Scanner TOPDON AL600, ABS SRS Code Reader, Diagnostic Scan Tool, Active Test for ABS/SRS, with Car Maintenance Reset Service of Oil, BMS, SAS
  • ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
  • 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
  • Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
  • Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
  • Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
Bestseller No. 10
ANCEL FX2000 OBD2 Scanner Diagnostic Tool, ABS SRS Transmission Airbag Car Scanner, Check Engine Car Code Reader, Automotive Scan Tool for All Cars
  • 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
  • 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
  • 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
  • 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
  • 🚌【ABS OBD2 SCANNER】:The FX2000 diagnostic scanner for all vehicles can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. By retrieving the ABS code data, the obd scanner can check the various brake components and accurately diagnose problems.

Last update on 2024-03-02 / Affiliate links / Images from Amazon Product Advertising API

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