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NHTSA ID Number: 10183422
Manufacturer Communication Number: TSB 20-2408
Summary
Some 2020 F-Super Duty vehicles equipped with a 10R140 transmission built on or before 7-Nov-2020 may exhibit a ticking or scraping noise coming from the bellhousing. The noise may or may not go away while in PARK and/or NEUTRAL. This may be due to the torque converter studs contacting the flexplate inspection cover and/or internal torque converter damper spring contact. To correct the condition, inspect and adjust the flexplate inspection cover (gas engine only) and/or replace the torque converter (gas or diesel engine).
F-Super Duty Dual Wheel
Model:
Ford
2020 F-Super Duty
Issue: Some 2020 F-Super Duty vehicles equipped with a 10R140 transmission built on or before 7-Nov2020 may exhibit a ticking or scraping noise coming from the bellhousing. The noise may or may not go away while in PARK and/or NEUTRAL. This may be due to the torque converter studs contacting the flexplate inspection cover and/or internal torque converter damper spring contact. To correct the condition, inspect and adjust the flexplate inspection cover (gas engine only) and/or replace the torque converter (gas or diesel engine).
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2020 F-Super Duty
- 10R140 automatic transmission
- Built on or before 7-Nov-2020
- Ticking or scraping noise coming from the bellhousing
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Description | Quantity | Part Number | |
| Package Contains 1 Piece, 4 Pieces Required | Rear Driveshaft Pinion Flange Strap | 4 | E4HZ-4A254-A  |
| Package Contains 1 Piece, 2 Pieces Required | Front Driveshaft Pinion Flange Strap | 2 | E4HZ-4A254-B |
| Package Contains 1 Piece, 2 Pieces Required | Rear Driveshaft Center Bearing Bolts | 2 | BC3Z-4N272-A |
| Package Contains 1 Piece, 8 Pieces Required | Rear Driveshaft Pinion Flange Strap Bolts | 8 | F1HZ-4N272-A |
| Package Contains 4 Pieces, 4 Pieces Required | Front Driveshaft Pinion Flange Bolts | 1 | F81Z-4N272-AA |
| – | Torque Converter Hub Seal | 1 | LC3Z-7A248-A |
| Package Contains 4 Pieces, 11 Pieces Required | Transfer Case To Transmission Bolts | 3 | N605804S439 |
| Package Contains 4 Pieces, 12 Pieces Required | Driveshaft Flange Bolts | 3 | N811880S100 |
| Package Contains 1 Piece, 4 Pieces Required | Y-pipe To Exhaust Manifold Nuts | 4 | W520514S440 |
| Package Contains 4 Pieces, 4 Pieces Required | Crossmember Bracket Nuts | 1 | W520515S440 |
| Package Contains 1 Piece, 2 Pieces Required | Transmission Mount Isolator Nuts | 2 | W709771S440 |
| Package Contains 4 Pieces, 2 Pieces Required | Selector Lever Cable Bracket Bolts | 1 | W714824S442 |
| Package Contains 4 Pieces, 1 Piece Required | Fluid Cooler Tube Bolt | 1 | W715131S442 |
| Package Contains 4 Pieces,
4 Pieces Required For Gas Engine, 6 Pieces Required For Diesel | Torque Converter Nuts | 1 For Gas Engine, | W715618S437 |
| Package Contains 2 Pieces, 2 Pieces Required | Exhaust Lower Downpipe Assembly Bolts | 1 | W718005S900 |
| Package Contains 4 Pieces, 4 Pieces Required | Crossmember Bracket Bolts | 1 | W710356S439 |
| – | Motorcraft® Thread Sealant with PTFE | As Needed | TA-24-B |
| – | Motorcraft® Multi-Purpose Grease Spray | As Needed | XL-5-A |
| – | Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case) (All Markets Except Canada) | As Needed | XT-10-QLVC |
| – | Motorcraft® MERCON® LV Automatic Transmission Fluid (Canada Only) | As Needed | CXT-12LV6 |
| – | Motorcraft® MERCON® ULV Automatic Transmission Fluid | As Needed | XT-12-QULV |
| – | Motorcraft® Yellow Prediluted Antifreeze/Coolant (All Markets Except Canada) | As Needed | VC-13DL-G |
| – | Motorcraft® Yellow Prediluted Antifreeze/Coolant (Canada Only) | As Needed | CVC-13DL-G |
Service Procedure
1. Is the vehicle equipped with a 6.2L or 7.3L gas engine?
(1). Yes – remove and inspect the flexplate inspection cover for contact with the torque converter studs.
If contact is found, adjust the cover so contact does not occur. Refer to Figure 1.
(2). No – proceed to Step 3.
2. Does the vehicle exhibit the condition after adjusting the flexplate inspection cover?
(1). Yes – proceed to Step 3.
(2). No – repair is complete.
3. Does the noise go away while in PARK and/or NEUTRAL?
(1). Yes – proceed to Step 4.
(2). No – this article does not apply. Refer to the Workshop Manual (WSM), Section 100-04 for normal diagnosis.
4. Replace the torque converter. Refer to WSM, Section 307-01.
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FORD | F-250 | 2020 |
| FORD | F-250 SD | 2020 |
| FORD | F-350 | 2020 |
| FORD | F-350 SD | 2020 |
| FORD | F-450 | 2020 |
| FORD | F-450 SD | 2020 |
| FORD | F-550 | 2020 |
| FORD | F-550 SD | 2020 |
1 Associated Document
Manufacturer Communications
20-2408
25 November 2020
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- Ford XT-10-QLVC 5 Quart Mercon-Lv Automatic Transmission Fluid 1 Pack
- -Make sure this fits by entering your model number. -Geniune OEM part
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- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- Motorcraft Transmission Fluid - XT105Q3LV
- Item Package Dimension: 12.009L x 8.49W x 4.489H inches
- Item Package Weight - 9.23 Pounds
- Item Package Quantity - 1
- Product Type - AUTO ACCESSORY
- For use in 95% of vehicles including most CVTs in operation with US registered light duty applications
- High performance conditioning agents prolong seal elasticity to prevent leaks
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- Not for use in applications where MERCON V, MERCON SP, Continuously Variable Chain Type Transmission Fluid, Motorcraft Premium Automatic Transmission Fluid, FNR5 Automatic Transmission Fluid or Type F Automatic Transmission Fluid is recommended
- Formulated with full-synthetic base stocks and advanced additive technology to meet the challenging demands of automatic transmissions
- Enhanced anti-shudder protection for smooth shifting and maximum power transfer
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- Product Type:WIRELESS ACCESSORY
- These are Transmission Fluids
- Item Package Weight : 2 pounds
- Item Package Dimension: 13" L x 11" W x 10" H
- Motorcraft MERCON LV is a premium-quality automatic transmission fluid
- Recommended by Ford Motor Company for use in Ford, Lincoln and Mercury vehicles that require MERCON LV type fluid
- OEM product
- This product also provides excellent performance in electronically controlled automatic transmissions
- Check owner guide and transmission fluid charts for application
- Motorcraft MERCON V is a premium-quality automatic transmission fluid
- recommended by Ford Motor Company for use in Ford, Lincoln and Mercury vehicles that require either MERCON V or MERCON type fluid
- Do not use in applications where MERCON SP, MERCON LV, continuously variable chain type transmission fluid, Motorcraft premium automatic transmission fluid, FNR5 automatic transmission fluid or Type-F automatic transmission fluid is recommended
- Do not use in transfer cases where MERCON ATF was previously recommended
- Motorcraft MERCON V is suitable for use as a hydraulic oil in a wide variety of industrial applications that call for an ISO 46 or SAE 20W viscosity grade hydraulic oil
SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2020 F-Super Duty 10R140 Transmission: Diagnose, Adjust Flexplate Inspection Cover And/Or Replace The Torque Converter Following The Service Procedure (Do Not Use With Any Other Labor Operations) MT202408 Actual Time Repair/Claim Coding Causal Part: 7902 Condition Code: 07
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SEOCONTENT-END
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