Compliance Recall 19C07 – Manual Recliner Seat Inspection – 2018-2020 Ford & Lincoln

August 28, 2019 NHTSA CAMPAIGN NUMBER: 19V633000

Reduced Seat Back Strength/FMVSS 202 & 207

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 19V633

Manufacturer Ford Motor Company

Components SEATS

Potential Number of Units Affected 482,520

 

Summary

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger’s manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, “Head Restraints” and 207, “Seating Systems.”

 

Remedy

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19C07.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


May 14, 2020

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C07 – Supplement #6
Certain 2018-2020 Model Year Escape, Explorer, F-150, Superduty, Expedition and
Aviator Vehicles Equipped with Manual Reclining Seats
Manual Recliner Seat Inspection

 

New! REASON FOR THIS SUPPLEMENT

All parts required are available through the normal ordering process.

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
F-150 2018-2020 Dearborn 14-Sep-2018 through 07-Aug-2019
Kansas City 10-Sep-2018 through 31-Aug-2019
F-250F-550 2019-2020 Kentucky Truck 09-Sept-2018 through 30-Aug-2019
Ohio 11-Sep-2018 through 17-Jul-2019
Explorer 2018-2020 Chicago 08-Sep-2018 through 22-Sep-2019
Aviator 2020 Chicago 12-Apr-2019 through 22-Sep-2019
Expedition 2019-2020 Kentucky 16-Oct-2018 through 31-Aug-2019
Escape 2020 Louisville 4-Apr-2019 through 21- Sep-2019

 

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS COMPLIANCE RECALL

Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 202a (Head Restraints) and FMVSS 207 (Seating Systems).The seatback may exhibit excessive movement, as a result of an improperly assembled recliner mechanism. This concern affects front row manual seat recliners on all vehicles listed except for the 2020 MY Explorer and Aviator, for which the issue pertains only to second row outboard seats.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the manual recliner mechanism on front seats for the following vehicles and repair if necessary:

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the manual recliner mechanism on rear seats for the following vehicles and repair if necessary:

It is expected that less than 1% of vehicles will not pass the inspection, and will require part replacement. Follow repair instructions to repair any failed seat. This service must be performed on all affected vehicles at no charge to the vehicle owner.

NOTE: There will be a primary and alternate inspection procedure available. Dealers have all been shipped a Force Gauge to support the primary inspection procedure. Refer to the technical instructions for further details. Tips for Force Gauge usage are in Attachment V of this bulletin.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters were mailed the week of October 21, 2019. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

 

ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Mechanical Seat Inspection Technical Instructions
Attachment IV: Torque Fixture Fabrication
Attachment V: Force Gauge Usage Tips
Attachment VI: Repair Instructions
Owner Letters

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

 

David J. Johnson


ATTACHMENT I

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 19C07 – Supplement #6
Certain 2018-2020 Model Year Escape, Explorer, F-150, Super Duty, Expedition and Aviator Vehicles
Equipped with Manual Reclining Seats
Manual Recliner Seat Inspection

 

OASIS ACTIVATION

OASIS was activated on August 29, 2019

 

FSA VIN LISTS ACTIVATION

FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com August 29, 2019. Owner names and addresses were made available the week of November 11, 2019.  NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

 

SOLD VEHICLES

  • Use OASIS to verify affected VINs, as some vehicles that were recently removed from the program are now included.
  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Use OASIS to verify affected VINs, as some vehicles that were recently removed from the program are now included.
  • Dealers must inspect all affected stock units prior to delivery.
  • Correct all affected units in your new vehicle inventory before delivery.
  • Ford has developed a primary and alternative test procedure to ensure dealers are able to inspect stock units.
  • The primary (preferred) inspection procedure requires a Force Gauge that Ford will ship to dealers in late August and through the month of September.
  • An alternative inspection procedure is available for use prior to receiving a Force Gauge. This procedure requires a 250 foot pound Torque Wrench and the fabrication of a Torque Fixture. Instructions are included in Attachment IV of this bulletin for fabrication of the fixture. Dealers will be provided an allowance to purchase a tool locally and to modify the tool. See Claims Payment in Claims Preparation and Submission in Attachment I.
  • Dealers may use the Torque Wrench inspection procedure on stock units for which they have a signed sales agreement or vehicles that customers are interested in test-driving. The Torque Wrench inspection procedure may not be used after dealerships receive the Force Gauge from Ford.
  • All regular cab F-150 and regular cab Superduty should be completed using only the Torque Wrench inspection procedure.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicle eligibility can be reviewed by SSSC on customer owned vehicles that fail inspection only and require part ordering.

 

LINCOLN PICKUP AND DELIVERY

Owners of 2017 MY and newer Lincoln vehicles have the option of requesting pickup and delivery service with a Lincoln loaner (up to 2 days), from their dealership.  For details, reference EFC07715, 2019 Lincoln Pickup & Delivery Updates.

 

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)

Additional repairs identified as necessary to complete the FSA should be managed as follows:

  • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
  • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
    • Ford vehicles – 3 years or 36,000 miles o Lincoln vehicles – 4 years or 50,000 miles
  • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.

 

CLAIMS PREPARATION AND SUBMISSION

  • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
    • When entering claims, select claim type 31: Field Service Action. The FSA number (19C07) is the sub code.
    • For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
  • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.

IMPORTANT: Click the Related Damage Indicator radio button.

  • Lincoln Pickup & Delivery: Claims for Lincoln Pickup & Delivery with a Lincoln loaner (up to 2 days) should be submitted on a separate line from the FSA.  Refer to EFC07715, 2019 Lincoln Pickup & Delivery Updates for details.
  • Provision for Locally Obtained Supplies to Fabricate Torque Fixture: H style gear puller referenced in technical instructions and fabrication required.

NOTE: This is a one-time charge per dealer as tool can be used on multiple vehicles. Do not charge this amount more than once.

  • Program Code: 19C07 o Expense: OTHER o Amount: actual up to $100
  • Time Recording Requirements:
    • Time recording requirements, as specified in the Warranty & Policy Manual, are not required for this recall when performing the Force Gauge inspection procedure.
      Claims submitted without recording technician time will be accepted.
    • Time recording requirements, as specified in the Warranty & Policy Manual, are required for this recall when performing the Torque Wrench Inspection Procedure.

 

DAMAGED OR BROKEN FORCE GAUGES

Dealers should contact SSSC if they receive a broken Force Gauge or a Force Gauge breaks during use and a replacement is needed. Information required is:

  • Make and model of Force Gauge (i.e. Shimpo FG-3009, Nextec DFS-1000, etc.)
  • Description of issue
  • Photo of damage

NOTE:  Dealers should not contact SSSC for broken extension rod attachments. Extension rod attachments should not be used (even if provided with the tool) unless the threaded connections of the Force Gauge are under-flush with the Force Gauge housing (currently only the Mecmesin AFG-1000 and BFG-1000 require the use of an extension rod attachment).


ATTACHMENT II

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 19C07 – Supplement #6
Certain 2018-2020 Model Year Escape, Explorer, F-150, Super Duty, Expedition and Aviator Vehicles
Equipped with Manual Reclining Seats
Manual Recliner Seat Inspection

 

NOTE: Inspection Passes and Inspection Failed labor allowance table has been split to differentiate the labor operations. Please ensure the correct labor operations are used.

INSPECTION PASSES LABOR ALLOWANCES

Description Vehicle Labor Operation Labor Time
Inspect Front Seat Manual Recliner Mechanism using Force Gauge.

  • All Seats Pass, closes program.
All Vehicles except F150/Superduty Regular Cab, 2020 Explorer and Aviator 19C07A 0.3 Hours
Inspect Front Seat Manual Recliner Mechanism using Torque Wrench and Holding Fixture.

  • All Seats Pass, closes program.
F150/Superduty Regular Cab only or for special situations on other vehicles* 19C07B 1.2 Hours
Inspect Rear Outboard Seat Inner Recliner Mechanism using Force Gauge.

  • All Seats Pass, closes program.
2020 Explorer and Aviator Only 19C07C 0.3 Hours
Inspect Rear Outboard Seat Inner Recliner Mechanism using Torque Wrench and Holding Fixture.

  • All Seats Pass, closes program.
 

2020 Explorer and Aviator Only*

19C07D 0.7 Hours

 

* Torque Wrench and Holding Fixture procedure can be used on all vehicles if the Force Gauge is currently damaged and the SSSC has been contacted for a replacement. Also, can be used when access to back of seat is not possible such as a protective cage on Police units.

 

INSPECTION FAILED LABOR ALLOWANCES (Program stays open, an unsold vehicle cannot be delivered until repairs are performed)

Description Vehicle Labor Operation Labor Time
Inspect Front Seat Manual Recliner Mechanism using Force Gauge.

  • Seat Fails Inspection, program stays open.
  • Can be claimed with 19C07J, 19C07K or 19C07L.
All Vehicles except F150/Superduty Regular Cab, 2020 Explorer and Aviator 19C07EE 0.3 Hours
Inspect Front Seat Manual Recliner Mechanism using Torque Wrench and Holding Fixture.

  • Seat Fails Inspections, program stays open.
  • Can be claimed with 19C07J, 19C07K or 19C07L.
F150/Superduty

Regular Cab onlyor for special situations on other vehicles*

19C07FF 1.2 Hours

 

INSPECTION FAILED LABOR ALLOWANCES (Program stays open, an unsold vehicle cannot be delivered until repairs are performed)

Description Vehicle Labor Operation Labor Time
Inspect Rear Outboard Seat Inner Recliner Mechanism using Force Gauge.

  • Seat Fails Inspection, program stays open.
  • Can be claimed with 19C07M or 19C07N.
2020 Explorer and Aviator Only 19C07GG 0.3 Hours
Inspect Rear Outboard Seat Inner Recliner

Mechanism using Torque Wrench and Holding Fixture. (Only to be used if Force Gauge is damaged and waiting on replacement.) •      Seat Fails Inspection, program stays open.

  • Can be claimed with 19C07M or 19C07N.
2020 Explorer and Aviator Only* 19C07HH 0.7 Hours

 

* Torque Wrench and Holding Fixture procedure can be used on all vehicles, only if the Force Gauge is currently damaged and the SSSC has been contacted for a replacement. Also, can be used when access to back of seat is not possible such as a protective cage on Police units.

 

REPAIR LABOR ALLOWANCES – FRONT SEAT FRAME BACK REPLACEMENT

Description Vehicle Labor Operation Labor Time
Replace Passenger Seat Frame Back

  • Can be claimed with 19C07E E or 19C07FF.
All Vehicles except 2020 Explorer and Aviator 19C07J 1.4 Hours
Replace Driver Seat Frame Back

  • Can be claimed with 19C07EE or 19C07FF.
All Vehicles except 2020 Explorer and Aviator 19C07K 1.3 Hours
Replace Both Seat Frame Backs

  • Can be claimed with 19C07EE or 19C07FF
All Vehicles except 2020 Explorer and Aviator Only 19C07L 2.5 Hours

 

REPAIR LABOR ALLOWANCES – REAR SEAT FRAME REPLACEMENT 2020 EXPLORER ANDAVIATOR

Description Vehicle Labor Operation Labor Time
Replace Outboard Seat Frame, Driver or Passenger Side

  • Can be claimed with 19C07GG or 19C07HH.
2020 Explorer and Aviator only 19C07M 1.8 Hours
Replace Both Outboard Seat Frames

  • Can be claimed with 19C07GG or 19C07HH.
2020 Explorer and Aviator only 19C07N 3.4 Hours

 

 

New! PARTS REQUIREMENTS / ORDERING INFORMATION

All parts are available through the normal ordering process.

Model Year / Vehicle Description Order Quantity Claim Quantity Part Number
All excluding 2020 Escape Driver Front Seat Back Frame 1 1 FU5Z-9661019-H
Passenger Front Seat Back Frame 1 1 FU5Z-9661018-AF
2020 Escape Driver Front Seat Back Frame 1 1 JU5Z-9661019-D
Passenger Front Seat Back Frame 1 1 JU5Z-9661018-N
Seat Track Bolts (2020 Escape, 4 in pkg) 1 4 W719675-S451
2020 Explorer/Aviator Rear Seat Back Frame 1 1 *-99613A10-*
All Head Rest Sleeve (Front and Rear seats, vehicle specific, Left and Right sleeves are different

on seat)

2 2 *-96610A16-*
Seat Back to Seat Track Frame

Bolts (All Front Seats, 4 required, 4 in pkg)

1 4 W715828-S437
F150/Expedition Seat Track Bolts (F150 all four, Expedition front of seat track only, 4 in pkg) 1 4 for F150, 2 for Exp. W718633-S451
Expedition Seat Track Bolts (Expedition rear of seat track only, 4 in pkg) 1 2 W719352-S451
Super Duty Seat Track Bolts (4 in pkg) 1 4 W717731-S451
2018-2019 Explorer Seat Track Bolts (2018-2019

Explorer, Front of seat track only, 4 in pkg)

1 2 W709428-S424
Seat Track Bolts (2018-2019

Explorer, Rear of seat track only, 4 in pkg)

1 2 W709622-S424

 

Order your parts through normal order processing channels. To guarantee the shortest delivery time, an emergency order for parts must be placed.

Less than 1% of the affected vehicle population is expected to require seat frame replacement.

 

DEALER PRICE 

For latest prices, refer to DOES II.

 

PARTS RETENTION AND RETURN

Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES.

 

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.  


ATTACHMENT III

CERTAIN 2018-2020 MODEL YEAR EXPLORER, F-150, F-SUPER DUTY, EXPEDITION AND AVIATOR VEHICLES EQUIPPED WITH MANUAL RECLINING SEATS

MANUAL RECLINER SEAT INSPECTION

 

OVERVIEW

Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 202a (Head Restraints) and FMVSS 207 (Seating Systems). The seatback may exhibit excessive movement, as a result of an improperly assembled recliner mechanism.
This concern affects front row manual seat recliners on all vehicles listed except for the 2020 MY Explorer and Aviator, for which the issue pertains only to second row outboard seats with manual recliners. Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the manual recliner mechanism on front seats for the following vehicles and repair if necessary:

– 2018-2020 F-150
– 2018-2019 Explorer
– 2019-2020 Superduty and Expedition
– 2020 Escape

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the manual recliner mechanism on rear seats for the following vehicles and repair if necessary:

– 2020 Explorer and Aviator

 

– For all Regular Cab F150’s and Regular Cab Superduty’s perform the Torque Wrench Inspection Procedure only. The Force Gauge will not work effectively on the front seats of the Regular cab F150 and Regular Cab Super duty configuration.

NOTE: All Dealers have been mailed a Force Gauge. All vehicles should be checked using the Force Gauge except for Regular Cab F150’s and Regular Cab Superduty’s. If you have a damaged Force Gauge please reference Dealer Bulletin on obtaining a replacement.

NOTE: The Torque fixture for Torque Wrench Inspection is locally obtained and must be modified. Please see ATTACHMENT IV for tool modification instructions.

NOTE: This program only applies to manual reclining seats. Some vehicles may have a combination of front seat types from driver to passenger side including manual seats with manual recliners, power seats with manual recliners, or power seats with power recliners. Both front seats should be visually inspected to determine recliner type and service action required. 2020 Explorer and Aviator vehicles only require inspection of outer rear seats, which are all manual reclining seats.Refer to technical instructions for further detail.

 

FRONT SEAT FORCE GAUGE INSPECTION PROCEDURE

For All Vehicles Except 2020 Explorer/Aviator, Regular Cab F150 and Regular Cab Superduty

IMPORTANT! This procedure must be performed on front seats equipped with manual recliners. Perform the inspection procedure on both front seats, if applicable.

NOTE: Only Inspect Manual Recliner Seats.

NOTE: Video is available of procedure.

1. Pull up on the manual recliner handle and fold the front seat backrest forward. Let go of the recliner handle and position the front seat backrest upright to the first lock position.

2. Recline the front seat backrest to the 2nd or 3rd recliner lock position.

3. Place hand between the headrest guide posts and give the seat back a slight shake to ensure seat latch has fully locked all the pawls prior to applying the 850N force.

4. Attach the 4 inch pressure plate to the Force Gauge.

NOTICE: The mandrel thread on some Force Gauges may extend past the surface of the pressure plate. This condition may damage the seat during inspection. Use an M6 nut as a spacer on the Force Gauge mandrel threads if required, to ensure a sub-finish surface.

5. Zero out the Force Gauge.

6. Set the Force Gauge to capture/hold the highest value reached.

NOTE: Position a clean shop cloth between the Force Gauge pressure plate and the seat backrest cover.

7. While sitting in the second row seat, place the Force Gauge pressure plate on the upper inboard and outboard sides of the front seat backrest, 1 inch from the top and 1 inch from the side of the backrest, and apply pressure until a minimum of 850N (0.850kN) force is achieved or seat back ratchets forward (If the seat back ratchets there will be an audible noise). See Figure 1.

NOTICE: Do not exceed 950N (0.950kN) force, damage to the seat back could occur.

NOTE: Zero out the Force Gauge between each measurement.

8. Was a loud ratcheting sound heard or did the seat back ratchet forward on either seat from the inboard and/or the outboard sides before 850N (0.850kN) of force was reached?

NOTE: Example video of failed recliner.

Yes – This seat has failed inspection and will require replacement. Reference Attachment VI for repair procedure and Dealer Bulletin for parts ordering information.

No – Go to step 9.

9. If the seat backrest passes the first inspection, reset the seat backrest by performing the following steps.

a. Pull up on the manual recliner handle and fold the front seat backrest forward. Let go of the recliner handle and position the front seat backrest upright to the first lock position.

b. Recline the front seat backrest to the 2nd or 3rd recliner lock positions.

10. Repeat Step 7 a second time to ensure that the seat backrest passes inspection.

NOTE: After second inspection if recliner does not make a ratcheting sound or ratchets forward it passes inspection, go to Step 11.

11. Record the highest value reached on both inboard and outboard upper front seat backrest positions on repair order.

 

For All 2020 Explorer and Aviator Vehicles : All Second Row Seat/s

IMPORTANT! Perform the inspection procedure on both rear outboard seats.

NOTE: Only the inboard side of the outer seats needs to be inspected.

NOTE: Video is available for procedure.

1. Pull up on the manual recliner handle and fold the front seat backrest forward. Let go of the recliner handle and position the front seat backrest upright to the first lock position.

2. Recline the rear seat backrest to full recline.

3. Place hand between the headrest guide posts and give the seat back a slight shake to ensure seat latch has fully locked all the pawls prior to applying the 850N force.

4. Attach the 4 inch pressure plate to the Force Gauge.

NOTICE: The mandrel thread on some Force Gauges may extend past the surface of the pressure plate. This condition may damage the seat during inspection. Use an M6 nut as a spacer on the Force Gauge mandrel threads if required, to ensure a sub-finish surface.

5. Zero out the Force Gauge.

NOTE: Position a clean shop cloth between the Force Gauge pressure plate and the seat backrest cover.

6. While sitting in the third row rear seat, place the Force Gauge pressure plate on the upper inboard side of the second row seat backrest, 1 inch from the top and 1 inch from the side of the backrest, and apply pressure until a minimum of 850N (0.850kN) force is achieved or recliner mechanism seat back ratchets forward (If the seat back ratchets there will be an audible noise). See Figure 2.

NOTICE: Do not exceed 950N (0.950kN) force, damage to the seat back could occur.

NOTE: Zero out the Force Gauge between each measurement.

7. Was a loud ratcheting sound heard or did the seat back ratchet forward on either seat from the inboard and/or the outboard sides while appling force?

NOTE: Example video of failed recliner.

Yes – This seat has failed inspection and will require replacement. Reference Attachment VI for repair procedure and Dealer Bulletin for parts ordering information.

No – Proceed to Step 8.

8. If the seat backrest passes the first inspection, reset the seat backrest by performing the following steps.

a. Pull up on the manual recliner handle and fold the rear seat backrest forward. Let go of the recliner handle and position the rear seat backrest upright to the first lock position.

b. Recline the rear seat backrest to the 2nd or 3rd recliner lock position.

9. Repeat Step 6 a second time to ensure that the seat backrest passes inspection.

NOTE: After second inspection, if recliner does not make a ratcheting sound or ratchets forward it passes inspection go to Step 10.

10. Record the highest value reached on the upper inboard second row seat backrest on repair order.

 

TORQUE WRENCH INSPECTION PROCEDURE

Front Seat Inboard Side – Torque Wrench Manual Backrest Recliner Inspection

NOTE: Video is available of procedure.

1. Pull up on the manual recliner handle and fold the front seat backrest forward. Let go of the recliner handle and position the front seat backrest upright to the first lock position.

2. Recline the front seat backrest to the 2nd or 3rd recliner lock position.

3. Place hand between the headrest guide posts and give the seat back a slight shake to ensure seat latch has fully locked all the pawls prior to using the torque wrench.

4. Remove the front head restraint. See Figure 3.

a. Depress the locking tabs.

b. Remove the front head restraint.

5. Partially remove the seat backrest cover enough to access the inboard seat frame holes shown in Figure 4. Please follow the Workshop Manual (WSM) procedures in Section 501-20 – Side Airbag.

– Remove the backrest cover and foam enough to allow access to the inboard seat frame.
– Removal of the front seat is not required for this procedure.
– Removal of the side airbag and nuts are not required at this time.
– Use caution during disassembly not to stretch or rip the backrest cover or backrest foam.

NOTE: Driver front seat shown, all front seats similar.

6. Measure 1.25 inches (32mm) down from the center of the upper attachment hole shown and mark frame as shown in Figure 5.

7. Install Torque Fixture onto the inboard side of the front seat backrest. See Figure 6.

a. Position a washer on the 6mm bolt, of suitable length, and install through the lower attachment hole.
b. Install a washer and nut onto the lower attachment bolt.
c. Position the Torque Fixture onto the lower attachment bolt between the frame and the outer washer.
d. Position a washer on the bolt and install through the upper attachment hole.
e. Install a washer and nut onto the upper attachment bolt.
f. Align the mark made on the backrest to the center of the Torque Fixture bolt.
g. Tighten down the Torque Fixture bolts and nuts so that the fixture can not move.

8. Using a 1/2 inch drive torque wrench, apply a minimum of 221 ft lbs (300 Nm) of forward force to the seat backrest, stopping when either 221 ft lbs (300 Nm) is achieved or recliner makes a ratcheting sound or ratchets forward. See Figure 7 for starting position of torque wrench.

9. Was a loud ratcheting sound heard or did the seat back ratchet forward as the force was being applied?

Yes – This seat has failed inspection and will require replacement. Reference Attachment VI for repair procedure and Dealer Bulletin for parts ordering information.

No – Proceed to Step 10.

NOTE: Example video of failed recliner.

10. If the seat backrest passes the first inspection, reset the seat backrest by performing the following steps.

a. Pull up on the manual recliner handle and fold the front seat backrest forward. Let go of the recliner handle and position the front seat backrest upright to the first lock position.

b. Recline the front seat backrest to the 2nd or 3rd recliner lock positions.

11. Repeat Step 8 a second time to ensure that the seat backrest passes inspection.

NOTE: After second inspection, if recliner does not make a ratcheting sound or ratchets forward it passes inspection go to Step 12.

12. Remove the Torque Fixture from the inboard side of the seat backrest.

 

Front Seat Outboard Side – Torque Wrench Manual Backrest Recliner Inspection

IMPORTANT! This inspection procedure must be performed on front seats equipped with manual recliners for Regular Cab F150 and Regular Cab Superduty.

This inspection procedure is temporary for all other vehicles and should not be done once Force Gauges are received.

All Vehicles Except 2020 MY Explorer and Aviator Vehicles. Perform the inspection procedure on both front seats, if applicable.

1. Depower the Supplemental Restraint System (SRS). Please follow the WSM procedures in Section 501-20.

2. Remove the side airbag retaining nuts from the outboard side of the front seat backrest. See Figure 8.

NOTE: Passenger seat shown, driver seat similar.

3. Guide the airbag studs out of the front seat backrest and position the seat backrest foam and the airbag toward the front of the seat to gain access to the side airbag attachment holes. See Figure 9.

4. Measure 1.25 inches (32mm) down from the center of the upper attachment hole shown and mark frame as shown in Figure 10.

5. Install Torque Fixture onto the outboard side of the front seat backrest. See Figure 11.

a. Position a washer on the 6mm bolt, of suitable length, and install through the lower attachment hole.
b. Install a washer and nut onto the lower attachment bolt.
c. Position the Torque Fixture onto the lower attachment bolt between the frame and the outer washer.
d. Position a washer on the bolt and install through the upper attachment hole.
e. Install a washer and nut onto the upper attachment bolt.
f. Align the mark made on the backrest to the center of the Torque Fixture bolt.
g. Tighten down the Torque Fixture bolts and nuts so that the fixture can not move.

6. Using a 1/2 inch drive torque wrench, apply a minimum of 221 ft lbs (300 Nm) of forward force to the seat backrest, stopping when either 221 ft lbs (300 Nm) is achieved or a recliner makes a ratcheting sound. See Figure 12 for starting position of torque wrench.

7. Was a loud ratcheting sound heard or did the seat back ratchet forward as the force was being applied?

NOTE: Example video of failed recliner.

Yes – This seat has failed inspection and will require replacement. Reference Attachment VI for repair procedure and Dealer Bulletin for parts ordering information.

No – Go to step 8.

8. If the seat backrest passes the first inspection, reset the seat backrest by performing the following steps.

a. Pull up on the manual recliner handle and fold the front seat backrest forward. Let go of the recliner handle and position the front seat backrest upright to the first lock position.

b. Recline the front seat backrest to the 2nd or 3rd recliner lock positions.

9. Repeat Step 6 a second time to ensure that the seat backrest passes inspection.

NOTE: After second inspection, if recliner passes inspection go to step 10.

10. Remove the Torque Fixture from the outboard side of the seat backrest. Proceed to Vehicle Reassembly on Page 16.

 

Vehicle Reassembly

11. Position the side airbag back into position and reinstall the side airbag nuts. See Figure 8.

12. Install the backrest cover and foam by reversing the removal procedure, refer to Step 5 on Page 8.

13. Repower the SRS. Please follow the WSM procedures in Section 501-20.

NOTE: The SRS must be fully operational and free of faults before releasing the vehicle to the customer.

 

2020 MY Explorer and Aviator Vehicles Only

IMPORTANT! This procedure must be performed on rear seats. Perform the inspection procedure on both second outer row seat backrests inboard sides only. This inspection procedure is temporary and should not be done once Force Gauges are received.

NOTE: Video of the procedure.

Second Row Outer Seat Inboard Side – Torque Wrench Manual Backrest Recliner Inspection

NOTE: Only inboard side of outer seats needs to be inspected.

1. Remove the head restraint. See Figure 13.

a. Depress the locking tabs.

b. Remove the front head restraint.

2. Partially remove the seat backrest cover enough to access the seat frame holes shown in Figure 14. Please follow the procedures within Workshop Manual (WSM) Section 501-10B – Rear Seat Backrest Cover.

– If equipped, remove the arm rest.
– Move the trim needed to position the backrest cover up and over the top of the seat backrest.
– Remove the backrest foam enough to access the seat frame.
– Removal of the head rest guide sleeves are not required for this procedure.
– Use caution during disassembly not to stretch or rip the backrest cover fabric or backrest foam.

3. The Torque Fixture will attach at the locations shown in Figure 14.

4. Measure 6.75 inches (171mm) from the top of the seat backrest frame and mark that measurement on the seat backrest lip for reference later in this procedure. See Figure 15.

5. Pull up on the manual recliner handle and move seat backrest to full recline. Position the front seat backrest upright to the first lock position.

6. Recline the seat backrest to the 2nd or 3rd recliner lock positions.

7. Place hand between the headrest guide posts and give the seat back a slight shake to ensure seat latch has fully locked all the pawls prior to using the torque wrench.

8. Install Torque Fixture onto the inboard side of the second row seat backrest. See Figure 16.

  • Position a washer on the 6mm bolt, of suitable length, and install through the lower attachment hole.
  • Install a washer and nut onto the lower attachment bolt.
  • Position the Torque Fixture onto the lower attachment bolt between the frame and the outer washer.
  • Position a washer on the bolt and install through the upper attachment hole.
  • Install a washer and nut onto the upper attachment bolt.
  • Align the mark made on the backrest to the center of the Torque Fixture bolt.
  • Tighten down the Torque Fixture bolts and nuts so that the fixture can not move.

9. Using a 1/2 inch drive torque wrench, apply a minimum of 199 ft lbs (270 Nm) of force to the seat backrest, stopping when either 199 ft lbs (270 Nm) is achieved or recliner makes a ratcheting noise or ratchets forward. See Figure 17 for starting position of torque wrench.

NOTE: The torque wrench should be positioned as close to the angle of the seat backrest as possible without touching the headliner. Place clean shop cloth over handle of torque wrench to protect headliner.

10. Was a loud ratcheting sound heard or did the seat back ratchet forward as the force was being applied to either seat backrest?

NOTE: Example video of failed recliner.

Yes – This seat has failed inspection and will require replacement. Reference Attachment VI for repair procedure and Dealer Bulletin for parts ordering information.

No – Proceed to Step 11.

11. If the seat backrest passes the first inspection, reset the seat backrest by performing the following steps.

a. Pull up on the manual recliner handle and fold the front seat backrest forward. Let go of the recliner handle and position the front seat backrest upright to the first lock position.

b. Recline the front seat backrest to full recline.

12. Repeat Step 9 a second time to ensure that the seat backrest passes inspection.

NOTE: After second inspection, if recliner passes inspection go to Step 13.

13. Remove the Torque Fixture from the inboard side of the seat backrest.

 

Vehicle Reassembly

14. Reattach the seat backrest foam.

15. Position the backrest cover back down and attach the backrest cover lower J-clip.

16. Install the second row seat backrest cover child safety seat tether anchor bezel.

17. Install the head restraint.

18. Inspection complete.

 

CERTAIN 2018-2020 MODEL YEAR EXPLORER, F-150, F-SUPER DUTY, EXPEDITION AND AVIATOR VEHICLES EQUIPPED WITH MANUAL RECLINING SEATS

TORQUE FIXTURE FABRICATION – FOR MANUAL RECLINER SEAT INSPECTION

NOTE: The Torque Fixture for this repair is locally obtained and must be modified. There is a video for the modification of the Torque Fixture. Click here:

– Front seats can use a 7 inch (178mm) H bar gear puller such as Pittsburgh Gear Puller Set #62958 or a 5 inch (127mm) H bar gear puller such as OEM Industrial Timing Gear Puller #27009.

– Rear seats will require a minimum of 7 inch (178mm) H bar gear puller such as Pittsburgh Gear Puller Set #62958 .

 

TORQUE FIXTURE FABRICATION PROCEDURE

1. Screw the bolt fully into the H bar gear puller. See Figure 1.

2. Use a cut off wheel to cut the excess bolt threads off the bottom end of the H bar tool, flush with the bottom of the H bar tool. See Figure 2.

3. Back off the bolt head 3/4 of a turn to provide room for a good weld bead on both sides of the bolt threads (top and bottom). See Figure 3.

4. Place the H bar tool in a vice. Weld bottom of the bolt threads to permanently secure the bolt in place. Ensure the weld is sufficient to withstand a large amount of torque. See Figures 4a and 4b.

5. Turn the H bar tool over, bolt head side up and secure in the vice. Weld bolt threads to the H bar tool to permanently secure the bolt head in place. Again ensure the weld is sufficient to withstand a large amount of torque. See Figure 5.

 

CERTAIN 2018-2020 MODEL YEAR EXPLORER, F-150, F-SUPER DUTY, EXPEDITION AND AVIATOR VEHICLES EQUIPPED WITH MANUAL RECLINING SEATS

FORCE GAUGE USAGE TIPS

1. Set Force Gauge to N (Newtons) or Kilonewtons (KN).

a. Ensure that the Force Gauge is set to N (Newtons) or KN (Kilonewtons) depending on the gauge received – Some dealers are reporting that they were unable to reach 850N (0.850kN) with the Force Gauge and the gauge was found to be set to the wrong units. Refer to the table below for conversions from Newtons to Kilonewtons to Pounds.

NOTE: Some Force Gauges will only have Kilo Newtons (kN) in which case highest reading is .850kN.

N (Newtons) kN (Kilonewtons ) Pound-force
850N 0.850kN 191 Pound-force

 

b. Some Force Gauges will require reading the included instruction manuals in order to be able to select the correct units.

2. Ensure that the force plate is contacting the seat at the top corners. If the gauge is misplaced (too far in or too low), the seat frame may not be engaged and a proper reading will be difficult to obtain. See Figure 1.

3. Multiple brands and styles of Force Gauges have been provided to dealers. Extension rods should only be used on Force Gauges that have threaded connections that are under-flush with the Force Gauge housing (currently only models Mecemesin – AFG-1000 and BFG-1000 require the use of an extension rod). See Figure 2.

NOTE: The use of extensions on the Force Gauge can contribute to a tech applying excessive side loads on the gauges. Multiple gauges have been broken due to excessive side loads.

4. Seating Position:

a. Techs should position themselves with the front seats far enough back that their arms are not quite fully extended. They should brace themselves firmly in the seat.

b. Dealer technicians have reported that because the F-Series Crew Cabs have the most distance between the front and 2nd row seats that it may be harder to achieve the 850N.

i. The front seat track can be positioned so that the reach distance while sitting in the rear seat is shortened or lengthened making it easier to achieve the 850N. If needed, a clean spacer that will not damage seat material could be positioned between the technician and the rear seat back to assist in getting the correct reach to the front seat.

5. Dealership Best Practices:

a. Some dealer techs have fabricated simple holding fixtures that allow the tech to have better control of the Force Gauge. These holding fixtures range from a simple assembly of 2×4’s to the use of C-Chanel or a small I-Beam with through holes drilled and handles welded on. See Figures 3 and 4.

 

FORCE GAUGE MOUNTING LOCATION TO ASSIST IN BUILDING A HOLDING FIXTURE

NOTE: Not all force gauges are shown. Please see the user manual for the Force Gauge sent to your dealership.

Shimpo FG-3009

Shimpo FG-7009

Shimpo FGE-200XY

Shimpo FGV-200XY

Shimpo FGE-500HXY

Shimpo FGV-1000HXY

Mark10 M5-200

Mark10 M2-200
(also the Checklinemodel)

Starrett DFG-200

Nextech DFS-1000

Ailitech
AFG-1000

Scientific Industries
FB900

Motive
ZTA-220

 

CERTAIN 2018-2020 MODEL YEAR ESCAPE, EXPLORER, F-150, SUPER DUTY, EXPEDITION AND AVIATOR VEHICLES EQUIPPED WITH MANUAL RECLINING SEATS —

OVERVIEW

Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 202a (Head Restraints) and FMVSS 207 (Seating Systems). The seatback may exhibit excessive movement, as a result of an improperly assembled recliner mechanism. This concern affects front row manual seat recliners on all vehicles listed except for the 2020 MY Explorer and Aviator, for which the issue pertains only to second row outboard seats. Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the manual recliner mechanism on front seats for the following vehicles and repair if necessary:

– 2018-2020 F-150
– 2018-2019 Explorer
– 2019-2020 Superduty, Expedition
– 2020 Escape

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the manual recliner mechanism on rear seats for the following vehicles and repair if necessary:

– 2020 Explorer and Aviator

It is expected that less than 1% of vehicles will not pass the inspection, and will require part replacement. For any vehicles, which do not pass the inspection, a complete Dealer Bulletin will be provided to dealers by end of September, when it is anticipated that parts ordering information and repair instructions will be available. This service must be performed on all affected vehicles at no charge to the vehicle owner.

NOTE: This attachment is only for seat frame replacement. Seat frames should only be replaced if failure was determined by Inspection Procedure in Attachment III.

 

SERVICE PROCEDURE

2018-2019 MY Explorer, 2020 MY Escape, 2018-2019 MY F-150, 2019-2020 MY Expedition and Super Duty Vehicles

Front Seat Backrest Frame Replacement:

1. Replace the failed front seat backrest frame by referring to the following Workshop Manual (WSM)
procedures in Section 501-10A:

  • Front Seat Backrest Cover

NOTE: Do Not separate the backrest cover from the foam or remove the side airbag from the backrest cover. Remove the cover, foam and side airbag as an assembly.

  • Front Seat Lumbar Assembly
  • Front Seat Track Assembly
  • Front Seat Backrest

2. Transfer the remaining components to the new seat backrest frame as necessary.

NOTE: Seat back to seat frame bolts will need to be replaced.

3. To install, reverse the removal procedures.

 

2020 MY Explorer and Aviator Vehicles

Second Row Single Seat Frame Assembly Replacement:

1. Replace the failed second row single seat frame assembly by referring to the following Workshop Manual (WSM) procedures in Section 501-10B:

  • Second Row Single Seat Easy Entry Seat Fold Switch
  • Second Row Single Seat Backrest Cover

NOTE: Do Not separate the backrest cover from the foam. Remove the cover and foam as an assembly.

  • Second Row Single Seat Cushion Cover

NOTE: Do Not separate the seat cushion cover from the foam. Remove the cover and foam as an assembly

2. Transfer the remaining components to the new second row single seat frame assembly as necessary.

3. To install, reverse the removal procedures.

 


October 2019

* * * IMPORTANT SAFETY RECALL * * *

Compliance Recall Notice 19C07 / NHTSA Recall 19V-633

2019 F-550 Ford Truck
Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) 202a for Head Restraints and FMVSS 207 for Seating Systems.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

What is the issue? On your vehicle, one or more of the seatbacks may have an improperly assembled recliner mechanism.
What is the risk? A seatback with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in the event of a crash, increasing the risk of injury.
What will Ford and your dealer do? Ford Motor Company has authorized your dealer to inspect the seat backs and replace it if necessary free of charge (parts and labor).
How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
What should you do? Please call your dealer without delay and request a service date for Recall 19C07. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.

Ford has not issued instructions to stop driving your vehicle under this compliance recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle.

If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions.

Ford Motor Company wants you to have this compliance recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed.

Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control.

What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner.

Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.

RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Fordowner.com.

For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 19V-633.

 

Thank you for your attention to this important matter.

Ford Customer Service Division

 


Octubre de 2019

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Aviso de campaña de cumplimiento 19C07 / Campaña 19V-633 de la NHTSA

2019 F-550 Ford Truck
Número de identificación del vehículo (VIN): F-550 Ford Truck

Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.

Ford Motor Company ha determinado que es posible que su vehículo, con el VIN que aparece más arriba, no cumpla con las Normas federales de seguridad para vehículos de motor (FMVSS) 202a para cabeceras y FMVSS 207 para sistemas del asiento.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.

Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

¿Cuál es el problema? Es posible que el mecanismo de reclinación de uno o más de los respaldos de su vehículo se haya ensamblado incorrectamente.
¿Qué riesgo existe? Un respaldo con un mecanismo de reclinación ensamblado incorrectamente podría no ser lo suficientemente robusto y no sostener adecuadamente al ocupante en caso de choque, lo cual aumenta el riesgo de sufrir lesiones.
¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company ha autorizado a su distribuidor a inspeccionar el respaldos del asiento y, si fuera necesario, a reemplazarlo sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo tomará? El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más.
¿Qué debe hacer? Llame de inmediato al distribuidor y solicite una cita de servicio para realizar la campaña 19C07. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.

Para esta campaña de conformidad, Ford no ha emitido instrucciones de dejar de manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad.

Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Fordowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.

Ford Motor Company le recomienda realizar esta campaña de cumplimiento en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo.

Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días.

NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control.

¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.

Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo.

¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.

PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, 8:00 am a 8:00 pm (hora local).

PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com.

Los representantes atienden de lunes a viernes, 8:00 am a 8:00 pm (hora local).

Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Mencione la Campaña de seguridad 19V-633 de la NHTSA.

 

Gracias por su atención en este asunto sumamente importante.

Ford, División de Servicio al Cliente

 


October 2019

* * * IMPORTANT SAFETY RECALL * * *

Compliance Recall Notice 19C07 / NHTSA Recall 19V-633

2020 Aviator
Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

The Lincoln Motor Company has decided that your vehicle, with the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) 202a for Head Restraints and FMVSS 207 for Seating Systems.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

What is the issue? On your vehicle, one or more of the rear seatbacks may have an improperly assembled recliner mechanism.
What is the risk? A seatback with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in the event of a crash, increasing the risk of injury.
What will Lincoln and your dealer do? The Lincoln Motor Company has authorized your dealer to inspect the rear seat backs and replace it if necessary free of charge (parts and labor).
How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.
What should you do? Please call your dealer without delay to schedule a service appointment for Recall 19C07. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.

Lincoln has not issued instructions to stop driving your vehicle under this compliance recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle.

Lincoln owners affected by this recall have the option of requesting complimentary Pickup & Delivery service with a Lincoln vehicle for use during service. Please request Lincoln Pickup & Delivery through your dealership if you would like to take advantage of this option.

If you do not already have a servicing dealer, you can access www.Lincolnowner.com for dealer addresses, maps, and driving instructions. The Lincoln Motor Company wants you to have this compliance recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed.

Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

NOTE: You can receive information about Recalls and Customer Satisfaction Programs through The Lincoln Way App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control.

What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner.

Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.

RETAIL OWNERS: If you have questions or concerns, please contact our Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Lincolnowner.com.

For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com.

Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 19V-633.

 

Thank you for your attention to this important matter.

The Lincoln Motor Company

 


Octubre de 2019

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Aviso de Campaña de cumplimiento 19C07 / Campaña 19V-633 de la NHTSA

2020 Aviator
Número de identificación del vehículo (VIN):

Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.

The Lincoln Motor Company ha determinado que es posible que su vehículo, con el VIN que aparece más arriba, no cumpla con las Normas federales de seguridad para vehículos de motor (FMVSS) 202a para cabeceras y FMVSS 207 para sistemas del asiento.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.

Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

¿Cuál es el problema? Es posible que el mecanismo de reclinación de uno o más de los respaldos traseros de su vehículo se haya ensamblado incorrectamente.
¿Qué riesgo existe? Un respaldo con un mecanismo de reclinación ensamblado incorrectamente podría no ser lo suficientemente robusto y no sostener adecuadamente al ocupante en caso de choque, lo cual aumenta el riesgo de sufrir lesiones.
¿Qué harán Lincoln y su distribuidor? The Lincoln Motor Company ha autorizado a su distribuidor a inspeccionar el respaldos del asiento trasero y, si fuera necesario, a reemplazarlo sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo tomará? El tiempo necesario para reparar será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más.
¿Qué debe hacer? Llame a su distribuidor lo antes posible para programar una cita de servicio para realizar la campaña 19C07. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.

Para esta campaña de conformidad, Lincoln no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible.

Puede continuar manejando su vehículo con seguridad.

Los propietarios de vehículos Lincoln que se ven afectados por esta campaña tienen la opción de solicitar el servicio complementario de retiro y entrega Lincoln con un vehículo Lincoln para uso durante el servicio. Solicite el servicio de retiro y entrega Lincoln a través de su distribuidor si desea aprovechar esta oportunidad.

Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Lincolnowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.

The Lincoln Motor Company le recomienda realizar esta campaña de cumplimiento en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo.

Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días.

NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación The Lincoln Way. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control.

¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.

Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo.

¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.Lincolnowner.com. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, 8:00 am a 8:00 pm (hora local).

PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com.

Los representantes atienden de lunes a viernes, 8:00 am a 8:00 pm (hora local).

Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Mencione la Campaña de seguridad 19V-633 de la NHTSA.

 

Gracias por su atención en este asunto sumamente importante.

The Lincoln Motor Company

 


Subject:  Ford Motor Company (Ford) Recall No. 19C07 (S2)– Certain 2018-2020 model year Multiple Vehicle Lines – Manual Seat Recliner Assembly

Chronology

July – August 2019

On July 23, 2019, a concern related to improperly assembled manual seatback recliners was brought to Ford’s Critical Concern Review Group (CCRG) for review. A supplier had notified Ford of one 2020 MY Explorer rear seat recliner that exhibited excessive movement. Inspection of the seat found that the recliner cam was off center due to a missing third pawl. Three warranty reports potentially exhibiting this condition were identified. Further investigation found a setup issue on a specific production line at the recliner mechanism supplier. Potentially affected seats included front row seats with manual recliners on numerous models, as well as second row outboard seats with manual recliners on the 2020 MY Explorer/Aviator.  A work plan to assess the effect of a recliner mechanism with a missing third pawl for the various vehicles/seat configurations was developed.

Initial CAE assessments indicated potential concerns with some vehicle and seat configurations. A physical test plan was developed.

The results of the front seat testing, combined with further review of CAE analysis, suggested that an improperly assembled front seatback recliner may not meet the requirements of FMVSS 202a (Head Restraints) and FMVSS 207 (Seating Systems).

Test results also suggested that an improperly assembled rear seat inboard recliner on the 2020MY Explorer/Aviator may not meet the requirements of FMVSS 202a.

On August 21, 2019, Ford’s Field Review Committee reviewed the concern and approved a field action.

 Ford is not aware of any reports of accident or injury related to this condition.

 

August – September 2019

Three recliner mechanisms produced during the supplier’s interim containment (ICA) process were subsequently found to be missing a pawl.  Two recliner mechanisms were found in the supply chain and one recliner mechanism was found a warranty return part. Mechanisms previously certified via the ICA were not included in the initial recall population. 

In addition, Ford reviewed the inspection process used to validate front row seats at Ford vehicle assembly plants for certain vehicles prior to their release to dealers.  The initial force level used for the in-plant inspection procedure was 500N.  It was subsequently determined that a force of 850N should have been used to validate these seats prior to vehicle shipment.    

On September 23, 2019, Ford’s Field Review Committee reviewed and approved the expanded scope of the field action. 

Faurecia supplies seatback recliner components to the Tier 1 seat suppliers and is itself a Tier 1 seat supplier for the affected F-Super Duty vehicles (F-250, F-350, F-450 and F550).

 

Tier 1 – Seat Supplier – Company/Contact Information

Company Name: Adient
Address 1:        Address 2: 49200 Halyard Dr.
City: Plymouth
State: MI
Zip Code: 48170
Country: U.S.A.

 

Company Contact Information

First Name: Ryan
Last Name: Vandelinder
Position: Quality Director
Phone: (734)-254-4518
Email: ryan.f.vandelinder@adient.com

 

Tier 1 – Seat Supplier – Company/Contact Information

Company Name: Magna
Address 1:        Address 2: 30020 Cabot Dr.
City: Novi
State: MI
Zip Code: 48377
Country: U.S.A.

 

Company Contact Information

First Name: Jim
Last Name: Vanderweel
Position: Director Quality
Phone: (248)-567-4134
Email: Jim.Vanderweel@magna.com

 

 

Tier 1 – Seat Supplier – Company/Contact Information

Company Name: Lear Corporation
Address 1:        Address 2: 21557 Telegraph Rd.
City: Southfield
State: MI
Zip Code: 48033
Country: U.S.A.

 

Company Contact Information

First Name: Harold
Last Name: Pope
Position: Senior Quality Manager
Phone: (248)-665-6482
Email: hpope@lear.com

 

Tier 1 – Seat Supplier – Company/Contact Information 

Company Name: Faurecia
Address 1:    Address 2:   2800 High Meadow Circle
City:                  Auburn Hills
State:                MI
Zip Code:         48326
Country:           U.S.A.

 

 

Company Contact Information 

First Name:  Brian
Last Name:      Kormendy
Position:          Director of Quality
Phone:              (248)-724-4730
E-mail:              Brian.Kormendy@faurecia.com

 


Ford Media Center

FORD MOTOR COMPANY ISSUES TWO SAFETY RECALLS, AMENDS A PREVIOUS RECALL

Oct 2, 2019 | DEARBORN, Mich.

DEARBORN, Mich., Oct. 2, 2019 – Ford Motor Company is issuing two safety recalls in North America and amending safety compliance recall 19C07. Details are as follows:

 

Safety recall for select 2019 Ford FSeries Super Duty vehicles

Ford is issuing a safety recall for select 2019 Ford F-Series Super Duty vehicles. On affected vehicles, the electronically locking rear-axle assembly may have a passenger-side axle shaft manufactured with steel that does not meet Ford’s specifications. A passenger-side rear axle shaft manufactured with material not to Ford’s specifications may fracture. A fractured passenger-side axle shaft could result in a loss of motive power while driving in two-wheel drive, and the inability to hold the park function. If the parking brake is not applied, this could result in unintended vehicle movement, increasing the risk of crash or injury.

Ford is not aware of any reports of accident or injury related to this condition.

This action affects 28,579 vehicles in the United States and federal territories, 4,316 in Canada and 73 in Mexico.

Affected vehicles were built at Kentucky Truck Plant and Ohio Assembly Plant, May 21 – July 26, 2019.

Dealers will inspect the passenger-side rear axle shaft; shafts with a suspect batch code will be replaced. Owners are advised to apply the parking brake whenever the vehicle is parked until the service fix is completed. The Ford reference number for this recall is 19S31.

 

Safety recall for select 2020 Ford Explorer vehicles for an improperly secured wiring harness

Ford is issuing a safety recall for select 2020 Ford Explorer vehicles with 2.3-liter and 3.3-liter gas engines. In affected vehicles, the wiring harness is not properly secured and may contact the airconditioning pulley, resulting in a damaged wiring harness or damaged air-conditioning drive belt. Over time, contact with the air-conditioning pulley may rub through the wiring harness insulation, creating the potential for contact with the unfused B+ circuit, resulting in a short circuit and possible fire.

Ford is not aware of any reports of accidents, injuries or fires related to this condition.

This action affects 10,655 vehicles in the United States. The majority of affected vehicles are in dealer inventory. The issue will be remedied prior to delivery to customers.

Affected vehicles were built at Chicago Assembly Plant, May 28 – July 18, 2019.

Dealers will secure the wiring harness and repair any damage, if present. The Ford reference number for this recall is 19S32.

 

Safety compliance recall 19C07 amended to include select 2020 Ford Escape vehicles

Ford Motor Company Issues Two Safety Recalls, Amends a Previous Recall | Ford Media Center Ford is issuing an amendment to safety compliance recall 19C07 announced Aug. 30, 2019, to include select 2020 Ford Escape vehicles and expand the build date range of other affected vehicles. The amendment includes approximately 9,350 Escape vehicles in North America built April 3, 2019, to Sept. 21, 2019 at Louisville Assembly Plant. The majority of vehicles are in dealer inventory and this issue will be remedied prior to customer delivery”

 


Ford Media Center

FORD MOTOR COMPANY ISSUES FOUR SAFETY RECALLS IN NORTH AMERICA

Aug 30, 2019 | DEARBORN, Mich.

DEARBORN, Mich., Aug. 30, 2019 – Ford Motor Company is issuing four safety recalls in North America. Ford is not aware of any accidents or injuries associated with any of these conditions.

Safety recall of select vehicles for potential lack of seat restraint in the event of a crash Ford is issuing a safety recall for:

  1. Certain 2018-20 Ford F-150, 2019-20 Ford F-Series Super Duty, 2018-19 Ford Explorer and 2019-20 Ford Expedition vehicles with a manual driver and/or front passenger seat-back recliner mechanism, and
  2. Certain 2020 Ford Explorer and 2020 Lincoln Aviator vehicles with rear outboard seats with manual seat-back recliner mechanisms.

Affected vehicles may be missing the third pawl required for seatback strength. A seatback with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

This action affects 483,325 vehicles in the United States and federal territories, 58,712 in Canada and 8,149 in Mexico.

Affected vehicles include:

  • 2018-20 Ford F-150 vehicles built at:
    • Dearborn Assembly Plant from Sept. 14, 2018, to Aug. 7, 2019, and
    • Kansas City Assembly Plant from Sept. 11, 2018, through Aug. 2, 2019
  • 2019-20 Ford F-Series Super Duty vehicles built at:
    • Kentucky Assembly Plant from Sept. 9, 2018, through July 22, 2019, and
    • Ohio Assembly Plant from Sept. 11, 2018, through July 17, 2019
  • 2018-19 Ford Explorer vehicles built at Chicago Assembly Plant from Sept. 9, 2018, through March 3, 2019
  • 2019-20 Ford Expedition vehicles built at Kentucky Assembly Plant from Oct. 16, 2018, through July 24, 2019
  • 2020 Ford Explorer vehicles built at Chicago Assembly Plant from Nov. 21, 2018, through Aug. 21, 2019, and
  • 2020 Lincoln Aviator vehicles built at Chicago Assembly Plant from April 12, 2019, through July 16, 2019.

Dealers will inspect the seat structure of affected vehicles. Most vehicles are expected to pass the inspection and not require repair. If a repair is required, the dealer will replace the seat structure. There will be no charge to the customer for these services.

The Ford reference number for this recall is 19C07.

 

Safety recall of select vehicles for potential loss of power-steering assist in states and provinces with high-corrosion conditions

Ford is issuing a safety recall for certain 2013-16 Ford Fusion, 2013-16 Lincoln MKZ, 2015-16 Ford Edge and 2016 Lincoln MKX vehicles in U.S. states and Canadian provinces with high-corrosion environments.

Vehicles that did not receive proper application of wax coating and are operated in high-corrosion environments associated with exposure to road salt may experience corrosion of the steering gear motor attachment bolts. This may result in the steering gear motor becoming loose or detaching from the gear housing, although the steering gear motor will not separate from the vehicle.

Detachment of the steering-gear motor from the gear housing would result in a loss of powersteering assist. The steering system would default to base manual steering mode, allowing the vehicle to be steered in a safe and controlled manner. The amount of assist supplied is inversely proportional to vehicle speed, with the highest levels of assist provided at lower vehicle speeds. Loss of power-steering assist would require higher steering effort, especially at lower speeds, which may result in an increased risk of a crash.

This action affects 90,646 vehicles in the United States and federal territories, and 8,134 in Canada.

Affected vehicles include:

  • 2014-16 Ford Fusion vehicles built at Flat Rock Assembly Plant from Aug. 21, 2013, through June 14, 2015
  • 2013-16 Ford Fusion vehicles built at Hermosillo Assembly Plant from Aug. 14, 2012, through June 28, 2015
  • 2013-16 Lincoln MKZ vehicles built at Hermosillo Assembly Plant from Oct. 10, 2012, through June 28, 2015
  • 2015-16 Ford Edge vehicles built at Oakville Assembly Plant from June 25, 2014, through June 26, 2015, and
  • 2016 Lincoln MKX vehicles built at Oakville Assembly Plant from Nov. 11, 2014, through June 26, 2015.

Dealers will replace steering gear motor-attachment bolts and apply wax sealer. If one or more of the steering gear motor-attachment bolts are broken or missing, dealers will install a new steering gear in the vehicle. There will be no charge to the customer for these services.

The Ford reference number for this recall is 19S26.

 

Safety recall of select 2019 Ford Fiesta vehicles for front brake caliper-seal contamination

Ford is issuing a safety recall for certain 2019 Ford Fiesta vehicles for brake calipers that could develop a leak after being exposed to incorrectly labeled assembly fluid in production. A leaking brake caliper could eventually result in reduced braking function or drag, which could lead to the overheating of the brake pads, increasing the risk of a crash.

This action affects 2,624 vehicles in the United States and federal territories. Only 50 of these vehicles have been delivered to customers; the remainder are in dealer inventory and the issue will be remedied prior to customer delivery.

Affected vehicles were built at Cuautitlán Assembly Plant from July 22, 2019, through Aug. 1, 2019.

Dealers will flush the brake fluid and replace the front brake calipers and brake lines at no cost to customers.

The Ford reference number for this recall is 19S27.

 

Safety recall in certain Canadian provinces of select 2012-13 Ford Fiesta vehicles for potential battery junction-box corrosion

Ford is issuing a safety recall for certain 2012-13 Ford Fiesta vehicles in the Canadian provinces of

New Brunswick, Newfoundland, Labrador, Nova Scotia, Ontario, Prince Edward Island and

Quebec. In affected vehicles, battery junction-box relay or fuse corrosion can lead to a loss of lowbeam headlamps and daytime running lamps while driving.

This action affects 13,564 vehicles in Canada.

Affected vehicles were built at Cuautitlán Assembly Plant from June 25, 2011, through April 27, 2013.

Dealers will clean the battery junction box, install foam sealing to the cover and replace any corroded fuses, terminals or relays. There will be no charge to the customer for these services.

The Ford reference number for this recall is 19S28.

 

 


17 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EXPEDITION 2019-2020
FORD EXPLORER 2018-2020
FORD F-150 2018-2020
FORD F-250 2019-2020
FORD F-350 2019-2020
FORD F-450 2019-2020
FORD F-550 2019-2020
LINCOLN AVIATOR 2020

 


23 Associated Documents

Amended Chronology

RMISC-19V633-0272.pdf 21.11KB

RMISC-19V633-0272

 


Manufacturer Notices(to Dealers,etc) – SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C07 – Supplement #1

RCMN-19V633-9420.pdf 3837.068KB

RCMN-19V633-9420

 


Recall 573 Report – Amendment 1

RCLRPT-19V633-8515.PDF 217.492KB

RCLRPT-19V633-8515

 


Manufacturer Notices(to Dealers,etc)- NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C07 – Supplement #6

RCMN-19V633-5894.pdf 3828.427KB

RCMN-19V633-5894

 


ISSUED Owner Notification Letter(Part 577)- Lincoln

RCONL-19V633-5765.pdf 207.666KB

RCONL-19V633-5765

 


ISSUED Owner Notification Letter(Part 577)- Ford

RCONL-19V633-4912.pdf 93.376KB

RCONL-19V633-4912

 


ISSUED Renotification Notice – Correction Letter

RCRN-19V633-5482.pdf 86.967KB

RCRN-19V633-5482

 


Recall Quarterly Report #1, 2019-4

RCLQRT-19V633-9823.PDF 211.149KB

RCLQRT-19V633-9823

 


ISSUED Renotification Notice

RCRN-19V633-9741.pdf 1321.838KB

RCRN-19V633-9741

 


Miscellaneous Document -Ford Media Center Aug 30, 2019 – FORD MOTOR COMPANY ISSUES FOUR SAFETY RECALLS IN NORTH AMERICA

RMISC-19V633-4493.pdf 524.508KB

RMISC-19V633-4493

 


Recall Acknowledgement

RCAK-19V633-8535.pdf 312.263KB

RCAK-19V633-8535

 


Manufacturer Notices(to Dealers,etc) – SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C07

RCMN-19V633-9351.pdf 2766.972KB

RCMN-19V633-9351

 


Non-Compliance Notice 573 Report

RCLRPT-19V633-6344.PDF 216.805KB

RCLRPT-19V633-6344

 


Recall Quarterly Report #2, 2020-1

RCLQRT-19V633-7845.PDF 211.256KB

RCLQRT-19V633-7845

 


Chronology

RMISC-19V633-4205.pdf 23.173KB

RMISC-19V633-4205

 


Manufacturer Notices(to Dealers,etc) – Dealer Notification Letter re New Vehicle Demonstration / Delivery Hold Compliance Recall 19C07 – Supplement #3 Certain 2018-2020 Model Year Escape, Explorer, F-150, Superduty, Expedition and Aviator Vehicles Equipped With Manual Reclining Seats Manual Recliner Seat Inspection dated 10-18-19.

RCMN-19V633-4261.pdf 3854.279KB

RCMN-19V633-4261

 


Miscellaneous Document – Ford Media Center

RMISC-19V633-3855.pdf 293.843KB

RMISC-19V633-3855

 


Manufacturer Notices(to Dealers,etc)- NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C07 – Supplement #2

RCMN-19V633-4390.pdf 2234.691KB

RCMN-19V633-4390

 


Manufacturer Notices(to Dealers,etc)- NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C07 – Supplement #5

RCMN-19V633-1998.pdf 3842.657KB

RCMN-19V633-1998

 


Manufacturer Notices(to Dealers,etc) – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C07 – Supplement #4 10/25/19

RCMN-19V633-1185.pdf 3828.044KB

RCMN-19V633-1185

 


Manufacturer Notices(to Dealers,etc) – Dealer Notification re New Vehicle Demonstration / Delivery Hold Compliance Recall 19C07 – Supplement #3 Certain 2018-2020 Model Year Escape, Explorer, F-150, Superduty, Expedition and Aviator Vehicles Equipped With Manual Reclining Seats dated 10-18-19. Manual Recliner Seat Inspection

RCMN-19V633-9008.pdf 3853.689KB

RCMN-19V633-9008

 


Recall 573 Report – Amendment 2

RCLRPT-19V633-9876.PDF 217.628KB

RCLRPT-19V633-9876

 


Manufacturer Notices(to Dealers,etc)- NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C07 – Supplement #2

RCMN-19V633-6374.pdf 4235.838KB

RCMN-19V633-6374

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V633&docType=RCL

 


 

Bestseller No. 1
Chemical Guys CWS20316 Foaming Citrus Fabric Clean Carpet & Upholstery Cleaner (Car Carpets, Seats & Floor Mats), 16 fl oz, Citrus Scent
  • Fabric Cleaner: Cleans Cloth, Carpet, Upholstery, and More
  • Application Type: Spout
  • Breaks down and removes stubborn stains
  • Works on indoor and outdoor fabric, upholstery and carpet
  • Deep cleaning benefits of biotechnology
SaleBestseller No. 2
Hoover Spotless Portable Carpet & Upholstery Spot Cleaner, FH11300PC, Red
  • LIGHTWEIGHT: Achieve ultimate portability with this lightweight design to reach and remove stains virtually anywhere
  • CONVENIENT DEEP CLEAN: Spray, scrub, and remove anything from pet messes to everyday mishaps
  • LONGER REACH: Easily reach spots and stains on carpet, upholstery, stairs and more with the 5feet hose
  • SELF-CLEANING TECHNOLOGY: Flushes the hose after each use to help remove dirt and bacteria
  • DUAL TANK TECHNOLOGY: Keep clean and dirty water separate so you can easily fill, empty and rinse the tanks
SaleBestseller No. 3
Turtle Wax T440R2W OXY Interior 1 Multi-Purpose Cleaner and Stain Remover - 18 oz. (Pack of 2) with Microfiber Towel
  • Includes (2) 18oz. Interior 1 Multi-Purpose Cleaner and (1) bonus Microfiber Towel
  • Advanced cleaning formula deep cleans and deodorizes carpet and upholstery in one step
  • All-new patent micro-scrub brush cleans deep into fabric fibers, and detaches for ultimate ease of use and deep, targeted cleaning
  • Formulated with oxygenated cleaners for incredible cleaning and powerful stain removal
  • Encapsulates and removes odors caused by smoke, pets, food and more
SaleBestseller No. 4
Adam's Carpet & Upholstery Cleaner (16oz) - Powerful Car Carpet Cleaner For Auto Detailing | Cloth, Upholstery & Fabric Car Interior Cleaner Solution | Stain Remover Shampoo For Car Seat, Floor Mats & More
  • SIMPLY THE BEST CARPET & UPHOLSTERY CLEANER AVAILABLE! Adam’s Carpet & Upholstery cleaner breaks down dirt and stains at the source! By breaking down stubborn stains and grime, this interior carpet cleaner is the best for your car.
  • EASY TO USE AND EFFECTIVE EVEN ON THE WORST STAINS! Simply spray and agitate, then wipe away to remove stains on car seats, headliners, or carpets! No hard scrubbing needed!
  • SAFE, NON-TOXIC AND HYPOALLERGENIC! This formulation has been in our arsenal for years, and there’s a reason we haven’t touched it-- It just works! Watch the deep cleaning effects as the safe, hypo-allergenic chemical removes even the toughest stains!
  • DYE FREE, PERFUME FREE, NON-FOAMING FORMULA! Like most of our products, we usually include a nice color and a pleasant scent, but on this we left it alone. Why? Because we wanted to reduce the risk of staining your lighter color fabrics and leave your interior clean and fresh smelling!
  • 110% SATISFACTION GUARANTEE AND USA MADE! We pride ourselves on customer service and satisfaction and believe that this is THE BEST Carpet & Upholstery Cleaner on the market! If you don’t agree, we’ll do everything we can to make it right. So good ahead, and order your bottle of Adam’s Carpet & Upholstery Cleaner!
Bestseller No. 5
Weiman Leather Cleaner and Conditioner - 22 Ounce (2 Pack) - Non-Toxic Restores Leather Surfaces - Ultra Violet Protectants Help Prevent Cracking or Fading of Leather Furniture, Car Seats, Shoes
  • BRING YOUR LEATHER BACK TO LIFE: Safely remove dirt, soil & residue to soften, strengthen & moisturize neglected leather.
  • EASY TO USE, NON-TOXIC FORMULA: Our multi-action formula conditions & protects in one simple step to maintain and restore any finished leather surface
  • MULTIPLE USES: Use regularly on accessories such as leather, purses, shoes, boots, briefcases & handbags. Condition leather sofas, couches, and chairs to restore their beauty and suppleness.
  • UVX PROTECTION: Weiman Leather Conditioner contains UVX-15 sunscreen which protects all types of leather from sun damage, fading, drying & cracking
  • CARE FOR YOUR AUTO INTERIOR: Perfect for cleaning, protecting, and restoring your car, SUV, truck, motorcycle or Jeep seats and interior.
SaleBestseller No. 6
Weiman Leather Cleaner & Conditioner Wipes With UV Protection, Prevent Cracking Or Fading Of Leather Couches, Car Seats, Shoes, Purses - 30 ct
  • Weiman Leather Wipes - Non Toxic Clean Condition UV Protection Help Prevent Cracking or Fading of Leather Couches, Car Seats, Shoes, Purses
  • Simple & Non Toxic - Condition & protect in one simple step to maintain any finished leather surface
  • Use on - Use regularly on accessories such as leather, purses, shoes, boots, briefcases & handbags.
  • Protect - UVX - Sunscreen protects all types of leather from sun damage, fading, drying & cracking.
  • Restore - Safely removes dirt, soil & residue to soften, strengthen & moisturize neglected leather.
SaleBestseller No. 7
Interior Cleaner, Carpet Cleaner, Seat Cleaner, Fabric Cleaner, 16.9 Fl oz. Cleans Carpets, Seats, Leather, Upholstery and Vinyl, Aircraft Quality for your Car Boat RV Meets Boeing and Airbus Specs
  • Gently Cleans Carpets, Fabric and Leather seat, Trim Panels, Headliners, Tray Tables, Cockpit, & Galleys
  • Removes Beverages Spill Stains, Body Oils, Lotions & Make-Up Stains.
  • Safe to Use on All Interior Types
  • Meets Boeing Aircraft Interior Specification D6-7127M & Airbus AIMS 09-00-002
  • Once You Try Aviation Grade Products You Will Not Want to Use Automotive Products Again!
Bestseller No. 8
Foam Cleaner, Spray Foam Cleaner, Car Seat Upholstery Strong Stain Remover, Foam Cleaner, Interior Lemony Foam Cleaner, Strong Cleaner Cleaner Spray for Car, Interior, Kitchen (100ml, 2pcs)
  • 【Multi-Purpose Foam Cleaner】Multi-Purpose Foam Cleaner refreshes your car interior and home! Easily removes grit and grime, removes heavy oil stains without damage or fading.
  • 【Protection】Faded, aged, cracked, suitable for decorating your car dashboard,
  • 【Powerful Decontamination】The foam cleaner is universal and effective to remove grease, dirt, stubborn stains, remove odors, clean surfaces, keep clean and fresh,
  • 【Fresh】Fresh lemon scent can keep the car fresh and eliminate odor.
  • 【Multi-purpose】A practical cleaning tool, just spray the cleaner directly on the desired area, wait 2 minutes, and then use a rag or paper towel to solve the oil pollution problem. Suitable for vehicles, furniture, toilets, sofas.
Bestseller No. 9
Leather Cleaning and Care Tool Kit, Used with Leather Seat Cleaner and Conditioner for Vinyl and Leather Auto Interior, Seats, Furniture, Apparel and Bags, Car Seat Cleaning Brushes, 5PCS Set
  • 【IDEAL FOR LEATHER SEAT CLEAN AND CARE】: Car leather furniture cleaning kit is designed for leather clean and care. Choose the right tool to clean according to different degrees of dirt. Use with leather conditioner to protect leather, make it look like new. Regular cleaning and care can effectively extend leather's service life.
  • 【SCRATCH-FREE LEATHER CARE TOOLS】: All these car leather seat clean and care tools will not scratch and not hurt leather when using with leather cleaner and conditioner. Microfiber applicator and towel are made with soft 70/30 microfiber; Cleaning brush is made of natural horsehair bristles which is the best material for leather clean; Small brush is made of pig hair,can be used for oiling or detail clean; Polishing cloth is made of suede, soft and lint-free perfect for polishing and care.
  • 【APPLICABLE ON ALL LEATHER】: The car leather clean and care kit not only for car seats, interiors and convertible top but also works on all vinyl and leather fabric things in your home, such as shoes, jackets, sofa, boots and so on.
  • 【4 STEPS EASY USE】: Step 1: use a car leather brush to gently brush off large particles of sand and dust; Step 2: use a microfiber applicator or towel with leather cleaner to gently to scrub the leather clean(for stubborn stains, please use a horse hair brush or small brush to clean). Step 3: use a dry towel to absorb the water from the leather surface after cleaning, then let it dry naturally. Step 4: Polishing cloth is used with leather conditioner to polish and care the leather.
  • 【GREAT VALUE 5PCS CLEANING SET】: Including 1x microfiber sponge applicator , 1x microfiber towel, 1x horsehair brush, 1x boars hair brush, 1x leather polishing cloth. Use with leather cleaner or conditioner to meet all your clean and care requirement.
SaleBestseller No. 10
Drillbrush Automotive Soft White Drill Brush - Leather Cleaner - Car Wash Kit - Car Cleaning Supplies - Wheel Cleaner Brush - Car Detailing Kit – Car Carpet - Interior, Vinyl, Seat Cleaner
  • Four piece cleaning and detailing kit includes 4 different size and shape automotive/boat wash and detail brushes. The white brushes have soft bristles for scratch-free cleaning and scrubbing. All brushes feature rugged steel shafts with a ¼” (quarter inch) quick-change attachment for fast change-out of components. Clean and scrub aluminum, magnesium, chrome, clear coated, and painted rims and wheels for cars, trucks, and motorcycles. Use the power of your cordless drill to clean and scrub
  • This car/boat cleaning kit includes our most popular power scrubber: The Drillbrush Original Power Scrubber corner and contour brush in soft white. Use this classic brush to clean car and motorcycle wheels, RVs, Boats, Jet Skis, Jeeps and off-road vehicles. Interior grime, stains and spills are no match for the rotary scrubbing action of The Original Drillbrush Power Scrubber
  • Included in the kit is a 5-inch flat round brush. Tackle large areas like Tonneau covers, large area carpets, or boat hulls quickly with this larger brush. The 4-inch flat brush is also handy for bigger areas.
  • Do you need to get into tight spaces or hard-to-reach areas? Included is a two inch diameter brush for all of those hard to reach spots like around lug nuts, in between mag wheel spokes, or narrow areas of carpeting
  • All Drillbrush Products have a 90 day no questions asked return window. If you are not completely satisfied with our product we will issue a full refund or ship out a replacement at the buyer's request. Cordless Drill NOT included

Last update on 2022-08-17 / Affiliate links / Images from Amazon Product Advertising API

This product was presentation was made with AAWP plugin.

Leave a Comment

Share to...