December 5, 2016 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 15N04 – Supplement #2 Certain 2015 Model Year MKC and MKZ Vehicles Equipped with the Reserve Equipment Group, and Certain 2012-2016 Focus Electric, C-MAX Energi, and Fusion Energi Vehicles Embedded Modem Replacement New! REASON FOR THIS SUPPLEMENT Claiming Instructions: Information … Read more
SSM 46371 – 2012-2017 Multiple Vehicles – With SYNC And 3G Telematics Control Unit (TCU) -Inoperative Remote Commands From MyFord/MyLincoln Mobile Phone Application Some 2012-2017 Focus Electric/2013-2017 CMAX Energi/Fusion Energi/2015-2017 MKC/MKZ/2016-2017 MKX and 2017 Continental vehicles operating with a 3G TCU on or before 16-Jan-2017 may not respond to customers remote commands via MyLincoln/MyFord Mobile … Read more
September 25, 2013 TO: All U.S.Ford and Lincoln Dealers SUBJECT: DEMONSTRATION / DELIVERY HOLD – Application Performance Upgrade 13A01 – Supplement #3 Certain 2012-2013 Focus Electric, 2013 C-MAX Hybrid and C-MAX Energi, and 2013 Fusion Hybrid Vehicles Equipped with MyFord Touch Application Performance Upgrade REF: DEMONSTRATION / DELIVERY HOLD – Application Performance Upgrade 13A01 – Supplement #2 … Read more
SSM 46368 – 2016 C-MAX Energi/Focus Electric/2016-2017 Fusion Energi – Battery Low State Of Charge And/Or Intermittent Battery Draw – Built On Or Before 10-Jul-2016 Some 2016 C-MAX Energi/Focus Electric and 2016-2017 Fusion Energi vehicles built on or before 10-Jul-2016, may exhibit a 12-volt and/or high voltage battery with a low state of charge and/or … Read more