Customer Satisfaction Program 21B53 – Gateway Module Programming to Activate Phone as a Key – 2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10202719 Manufacturer Communication Number: 21B53 Summary Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module Programming to Activate Phone as a Key– Owner Letter sent     1 Affected Product Vehicle MAKE MODEL YEAR FORD MUSTANG MACH E 2021   PROGRAM TERMS This program will be in … Read more

Update Prior to Sale 21U06 – Inspect Left Hand Engine Mount – 2021 Ford Explorer

2021 Ford Explorer

NHTSA ID Number: 10202721 Manufacturer Communication Number: 21U06   Summary Certain 2021 Explorer Vehicles Equipped with 2.3L Engines ; Inspect Left Hand Engine Mount in some of the affected vehicles, the left hand (LH) engine mount may leak hydraulic fluid. Once it leaks enough fluid, the mount will no longer perform as intended. This can lead to … Read more

Factory Keyless Entry – Broken Flip Key – 2020-2021 Ford Transit

2020 Ford Transit

NHTSA ID Number: 10216958 Manufacturer Communication Number: SSM 50971 Summary Some 2020-2021 Transit vehicles equipped with factory keyless entry remote may exhibit a broken flip-key at the base of the fob. For customers that may require a more robust key due to high key cycle activity, a mechanical key (Rotunda part numbers: pre-cut 164-R8290, uncut 164-R8289) can … Read more

SYNC 4 – Voice Commands Activate Without Pressing The Steering Wheel Switch – Wake Word – 2021 Ford Mustang Mach-E, F-150, Edge, Bronco & Lincoln Nautilus

2021 Ford Mustang Mach-E

NHTSA ID Number: 10199500 Manufacturer Communication Number: SSM 49928   Summary Some 2021 Mustang Mach-E, F-150, Edge/Nautilus or Bronco vehicles equipped with SYNC 4 may have a customer symptom of the SYNC voice commands being activated without pushing the steering wheel switch. This may be due to the feature called Wake Word within SYNC 4. This feature … Read more

Hood Bounce Or Flutter At High Speeds – 2015-2021 Ford Edge, 2016-2018 Lincoln MKX, 2019-2021 Nautilus

2021 Ford Edge

NHTSA ID Number: 10199502 Manufacturer Communication Number: SSM 49931   Summary Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the rubber bump stops are in contact … Read more