NHTSA ID Number: 10202719
Manufacturer Communication Number: 21B53
1 Affected Product
This program will be in effect through September 30, 2022, for vehicles within the new bumper-to-bumper warranty coverage period.
|Vehicle||Model Year||Assembly Plant||Build Dates|
|Mustang Mach-E||2021||Cuautitlan||July 6, 2021 through July 24, 2021|
REASON FOR THIS PROGRAM
In some of the affected vehicles, a misconfigured Enhanced Central Gateway (ECG) module prevents Phone as a Key from functioning.
Before delivering any new in-stock vehicles involved in this program, dealers are to reprogram the ECG module to the latest level. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of October 4, 2021. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
CERTAIN 2021 MODEL YEAR MACH-E VEHICLES — GATEWAY MODULE SOFTWARE UPDATE
NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.
NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module II (VCM II) is properly connected to the Data Link Connector (DLC).
NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.
3. Click ‘Read VIN from Vehicle’ or manually enter the Vehicle Identification Number (VIN).
NOTE: Available modules are shown on the left hand (LH) side of the screen, and available procedures are listed on the right hand (RH) side of the screen. Modules that are communicating are highlighted in green.
4. Select Toolbox tab.
5. From the list on the LH side of the screen, select GWM.
6. From the list on the RH side of the screen, select GWM – Gateway Module (GWM) Software Update.
7. Click RUN. Follow all on-screen instructions carefully.
8. From the list on the RH side of the screen, select Self-Test and click RUN.
9. Click the Run Selected Tests button in the lower right.
10. Click the Clear & Retest button at the top of the screen to clear Diagnostic Trouble Codes (DTC’s) in all modules.
12. The repair is complete.
Important Information for Module Programming
NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.
- Make sure the 12V battery is fully charged before carrying out the programming steps and connect FDRS/scan tool to a power source.
NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.
- Inspect Vehicle Communication Module II (VCM II)/Vehicle Communication and Measurement Module (VCMM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
- A hardwired connection is strongly recommended.
- Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.
- Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio,etc.).
- Follow all scan tool on-screen instructions carefully.
- Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.
Recovering a module when programming has resulted in a blank module
a. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.
b. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.
c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.
d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.
e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.
1 Associated Document
Customer Satisfaction Program 21B53
September 7, 2021
NHTSA ID Number: 10201666
Manufacturer Communication Number: 21B53
Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module Programming to Activate Phone as a Key; In some of the affected vehicles, a misconfigured Enhanced Central Gateway (ECG) module prevents Phone as a Key from functioning.
1 Associated Document
Customer Satisfaction Program 21B53
September 7, 2021
|Diagnostic Software||Interface Device||Complete Vehicle Diagnostics||Module Programming|
|IDS/FDRS||VCM, VCM II, VCMM||X||X||X||X|
|FJDS/FDRS||Compatible J2534 Devices
(Including VCM II and VCMM)
Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.
For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.
For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.
|CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool|
|VSI J2534 ECU Reprogrammer|
|Drew Tech Mongoose Pro USB to CAN ISO9141 Interface|
Module Build Data (As-Built)
Use VIN to obtain As-Built data
- 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘 !
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- 🥇【ECU PROGRAMMING ON BENZ&BMW + J2534(VALUE $1099)】Autel Elite II performs same ECU programming as MaxiSys Ultra MS919 MS909, which supports replace existing software/ firmware, reprogramming component control modules after replacement, solve fuel efficiency/power loss/durability issues etc. For Benz & BMW, Autel Elite II will go into ECU modules execute "Programming➞Backup-Restroration" or "Initial start up➞Control module replacement" operations to renew/upgrade latest vehicles software.
- 🥇【ECU ONLINE CODING, ECU OFFLINE ADAPTION】Autel Elite II automotive diagnostics scan tool has powerful ECU Online Coding for refreshing hidden function, forbid annoying features, customize OE-settings, match/learn/code newly replaced ECU for 99% vehicles for Suzuki, Mitsubishi, Honda, Chrysler, VW, GM, etc. ECU Offline adaptive programming is also embedded into Autel Elite II for Ford Mazda Jaguar Vaxhall Opel, etc. Please send VIN to 🚘auteldirect @ outlook . com🚘 to check compatibility.
- 🥇【38+ SERVICES, BI-DIRECTIONAL CONTROL】Same as MS919/MS909, Autel OBD2 scan tool MaxiSys Elite II has 38+ maintenance for 10,000+ vehicle, such as Oil Reset, EPB, SAS, A/F Setting, Throttle, Suspension, Headlamp, IMMO Keys, Injector Coding, Power Balance, BMS Reset, Airbag. Bi-directional Control MS Elite 2 will transmit command to ECUs and perform active tests like Cooling Fan, A/C Clutch On/Off, Compression Test, ABS Motor Pump, Windows/Wipers/ Sunroof/ Doors Test, Personalized, EGR Test, etc
- 🥇【ALL SYSTEM DIAGNOSTICS, MCLAREN TESLA DIAGNOSIS, 10000+ VEHICLE COVERAGE】Autel Auto scanner MaxiSys Elite II scan teeny fault codes quickly on all available systems, such as Engine, Trans, AT, ABS, SRS, IMMO, Cooling, Door Lock, A/C, BMS, TPMS, etc. Highlights Features of diagnosing McLaren, Tesla, VAG, Ferrari, Rolls-Royce, Aston Martin etc making Autel Elite II shining, while MK908/ MK908P/ MS908S Pro never done. 10000+ vehicle coverage in US/EU/Asia is another bright spot.
- 【High-End Diagnostic Tool for ECU Pro-gramming & Coding:14 Brands】LAUNCH X431 PAD V comes with J2534 protocols,which empowers you to program the blank ECUs,match the components,re-flash the second-hand ECUs,etc.you can perform OE-level diagnosis and pro-gramming for more accurate diagnosis and efficient car repair jobs to win more business!
- 【Online Functions +Flash Hidden Features】this diagnostic tool helps you pass-thru the gateway to access the data for coding.(for 2017 and later Chrysler,Dodge,Jeep,Alfa Romeo and Fiat).Guided Function (for V.A.G) ,step by step to guid you to diagnosis.Make full use of hidden features or disable car’s annoying functions.Offline Coding.Modification for BMW 👍it is designed for any professional mechanics and independent repair shops.save time and effort on repairs.
- 【Topology Map & All System Diagnosis for Deep Inspection】X431 PAD V auto scan tool new-added topology module mapping,it is easy to view the communication structure between modules.you can directly access all system to perform functions,view live data in graph.
- 【50+ Maintence Functions & Full Bi-Directional Control】LAUNCH X431 PAD V car diagnostic tool supports 50+ reset service,like key IMMO,abs bleeding,GEARBOX,Oil Reset,Injector coding, Gear Reset, SAS Reset, TPMS Reset, DPF Reset, BMS Reset, ETS Reset, AFS Reset, EGR Adaptation,etc.it also can perform bi-directional control on all systems,like ABS,fuel pumps,windows,doors,etc.
- 【99% Coverage & Support J2534/DoIP/CAN FD/RP1210 Diagnostic Protocols】LAUNCH X431 PAD V supports API standard Communication Interface,with the VCMI Vehicle Communication Measurement Interface.support D-PDU/J2534/RP1210 Protocols👍LAUNCH X431 PAD V scan tool support PEV ( pure electric vehicle ).👍Heavy Duty Software (need extra buy)diagnose gasoline vehicles & 24V Diesel Trucks/buses/trailers/excavators/construction machinery/pick-up/etc.
- 👍【SAME AS MK908P & BETTER TECH SUPPORT】 MS908S Pro has EXACTLY the same diagnostics and service functions as MK908P and Autel MaxiSys Elite. Unlike online product MK908P, MS908S Pro is a mature product that has been tested and approved by workshops across US! NOTE: MS908S Pro is for North & South America only, and support English only.
- 👍【J-2534 ECU PROGRAMMING】Autel MaxiSys MS908S Pro is a professional automotive diagnostic scanner that utilizes powerful Cortex A7+A15 six-core processor that can perform OE level all systems diagnostics and various special functions. With J2534 ECU Programming Device included, it is capable of replacing the existing software & firmware and programming new ECUs(PCM, ECM) for specific BMW and Benz.
- 👍【25 SPECIAL FUNCTIONS FOR PROS】 Autel MS908S Pro is an advanced auto scan tools that can perform various special functions: Oil Reset, EPB reset, DPF Regen, ABS Bleed, SAS, Battery Registration, Injector Coding, Power Balance, Crankshaft Variation Learn and etc. NOTE: Special Functions are NOT universally compatible. Pls send VIN to 🚘auteldirect @ outlook . com🚘 to check compatibility before purchase.
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- 👍【Advanced Diagnostic Scanner for ECU Programming】 : Autel MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs. Form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz.
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- 👍【Bi-Directional Control & Broad Vehicle Coverage】 Autel MK908P is an advanced bi-directional scan tool that can access and scan all available systems on 80+ makes and models to perform OE level diagnostics that are previously available to dealership tools only to read and clear codes, view live data, perform active tests/component tests to control various components/parts like fuel pump, cylinder, valves, abs motor, wipers, car windows, doors, sunroofs to test its functionality.
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- VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
- WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
- OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
- You can download the vxmanager online, if you have any license problem please send us the serial number to extend the license
- One year warranty. Please contact us via order center if you have any problem with software installation
- 【XP400 Programmer 】XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. IMMO application provides Smart Mode and Expert Mode to guide technicians performing IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc. Please send VIN number to▲Autelonline @ outlook . com▲ to check compatibility before purchasing.
- 【KEY PROGRAMMING Function】The most advanced and smart key programming tool that combines the most powerful IMMO and programming functions with OE-level diagnostics and advanced service functions in one Android based 10.1-inch touchscreen tablet, it helps perform complete key programming quickly.
- 【IMMO & J2534 Reprogrammer】The Wireless Diagnostic Interface supports two communication methods with the tablet: BT and USB. The working range for BT communication is about 210 feet (70 m). You can perform key programming and vehicle diagnosis on various vehicles conveniently, by pairing the tablet separately to each of the MaxiFlash.【 Note: J2534 can't program ECU with the IM608】
- 【ECU CODING & ACTIVE TEST & 23 Services Function】Bi-directional control of the ECM is useful in determining whetherthe ECM responds to a command well. And Auto VIN Identification, ECU Coding are available for IM608. Most useful service including: Oil Reset Service/ EPB Service/ BMS Service/ SAS Service/ DPF Service etc.
- 【No IP Lock & 1 Year Free Update + Life-long time tech-support】More langauage are available such as French, German, Italian, Polish, Dutch, Swedish, Korean, Japanese, Russian. Please contact by providing SN if needing authorized. 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙫𝙚𝙝𝙞𝙘𝙡𝙚𝙨 𝙪𝙥 𝙩𝙤 𝟮𝟬𝟭𝟵, 𝟮𝟬𝟮𝟬 𝙖𝙣𝙙 𝙨𝙤𝙢𝙚 𝙪𝙥 𝙩𝙤 𝟮𝟬𝟮𝟭
- All in one kit. Everything you need to reprogram vehicles in your shop. Includes OEM software and we do the programming for you.
- Stop sending vehicles to the dealer or calling a mobile technician. We do the programming for you.
- Includes hardware, OEM software, voltage maintainer and access to our team of remote experts so vehicles can be reprogrammed in your shop hassle‑free.
- Call to schedule your programming session, plug it in, and we do the rest!
- Currently covers BMW, Chrysler, Ford, GM, Toyota, Honda, Hyundai / Kia, Mercedes and Nissan.
Last update on 2022-05-20 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-05-20 / Affiliate links / Images from Amazon Product Advertising API