22S47 – Under Hood Fire – 2020-2022 Ford Escape, 2021-2022 Lincoln Corsair, & 2022 Maverick

SEOCONTENT-START

Recall Messages Lincoln Message Important Llncoln Corsalre SUV safety message Your safety Is Imperative to us. Keeping you, and everyone who rides with you, safe is a top priority. Ifs the reason I’m reaching out to you today. You likely read the safety recall notice that appeared in your Lincoln, Way® App. When problems occur with your vehicle, it’s disappointing for me personally and something our entire team wants to make right as quickly as possible. You deserve our best. Your Lincoln Way App will alert you to recall details today and keep you updated in realt ime going fo rward. We’re also in close contact with our Lincoln Retailers, who are all committed and ready to take care of you. In fact, t his repair can be made at your local Lincoln Retailer immediately. So, please contact them today to make an appointment for a service time most convenient for you – at no charge. If it helps, we can pick up, service and then retu m your vehicle with Lincoln Pickup & Delivery. This service is also available at no charge. Your local Lincoln Reta iler is also ready to help you secure a one-day loaner vehicle if you need one. I rea lize this is both unexpected and inconvenient for you. Pllease accept my personal apology on behalf of all of us at Lincoln. Feel free to keep in touch with us through the following resources: • You now have a dedicated service team member assigned to personally assist you every step of the way. l’f you have questions or there’s anything we can do, just reach out at 833-807-3673. • The Lincoln Way App is a great resource for not only safety recall information but also other vehicle health information and online service scheduling . • Frequently Asked Questions and recall information are ava ilable anytime, 24 hours a day, at Lincoln.com/corsairrecall. We care deeply about making luxury vehicles you can count on every day. This is not the experience we want for you, and we are committed to making it right. Thank you for being part of the Lincoln community. Sincerely, Jloy Falotico President, Lincoln Call Retailer Recall Messages Lincoln Email Subject Line: Important Lincoln Corsair® SUV safety message Preheader: Your safety is imperative to us. Your safety is imperative to us. View online ffi LINCOLN NOTIFICATION Important Lincoln Corsair®SUV Safety Recall Notification B Keeping you, and everyone who rides with you, safe is a top priority. It’s the reason I’m reaching out to you today. You recently received a Safety Recall Notification that shared details on recall information for your Corsair. You deserve our best. When problems occur with your vehicle, it’s disappointing for me personally and something our entire team wants to make right as quickly as possible. As soon as we have information, we want you to know it. So, please check your Lincoln Wa~ App. It will alert you to recall details today and keep you updated in real-time going forward. We’re also in close contact with our Lincoln Retailers, who are all committed and ready to take care of you. In fact, this repair can be made at your local Lincoln Retailer immediately. So, please contact them today to make an appointment for a service time most convenient for you – at no charge. If it helps, we can pick up, service and then return your vehicle with Lincoln Pickup & Delivery. This service is also available at no charge. Your local Lincoln Retailer is also ready to help you secure a one-day loaner vehicle if you need one. They’ll do their best to provide you something comparable to drive. I realize this is both unexpected and inconvenient for you. Please accept my personal apology on behalf of all of us at Lincoln. I invite you to keep in touch with us throughout this experience, and anytime otherwise, through resources we’ve created for you: • You now have a dedicated service team member assigned to personally assist you every step of the way. If you have questions or there’s anything we can do, just reach out to speak to your representative at 833-807-3673. • Please feel free to download the Lincoln Way App, if you haven’t already. It’s a great resource for not only safety recall information but also other vehicle health information and online service scheduling. • Frequently Asked Questions and recall information are available anytime, 24 hours a day, at Lincoln .com/corsairrecall. We care deeply about making luxury vehicles you can count on every day. This is not the experience we want for you, and we are committed to making it right. Thank you for being part of the Lincoln community. Sincerely, Joy Falotico President, Lincoln ffi LINCOLN CALL RETAILER Privac Polic I CA Privac Ri hts Lincoln Customer Relationship Center PO Box 6248 Dearborn, Ml 48126 © 2022 Ford Motor Company. Lincoln and Lincoln Way are trademarks of Ford or its affiliates. All Rights Reserved 2020-2022 Lincoln Corsair® SUV Safety Recall Keeping you, and everyone who rides with you, safe is our top priority. The recall repair for affected 2020, 2021 and 2022 Lincoln Corsair® SUV models can be made immediately. Please call your Lincoln Retailer to make an appointment, or you can also book service online or in the Lincoln Way® App. The app will alert you to recall details today and keep you updated in real time going forward. Your Lincoln Retailer is also ready to help you secure a one-day loaner vehicle if you need one, or, if it’s more convenient for you, we can pick up, service and return your vehicle with Lincoln Pickup & Delivery. This is available at no charge. You deserve our best, and there’s nothing more important to us than making this right. We’ve reached out to affected owners and lessees directly, and you can also check to see if your vehicle is included in this recall by entering your VIN here. We care deeply about making vehicles you can count on every day. If you have any further questions or concerns, please call 833-807-3673, and we’ll assign a dedicated service team member to personally assist you every step of the way. We’re committed to delivering vehicles you can continue to count on. Thank you for being a member of the Lincoln community. F r e q u e n t l y A s k e d Q u e s t i o n s WH AT I S T H E I S S U E T I E D TO T H I S R E C A L L? In some of our Escape® SUVs, Maverick® pickups and Lincoln Corsair® SUVs, there’s the risk of an underhood fire, melting engine components or smoke, increasing the risk of an injury. In the event of an engine failure, engine oil and/or fuel vapor may leak and accumulate under the hood of your vehicle. WH AT C AU S E D T H I S I S S U E ? Unfortunately, we’ve had some isolated engine manufacturing issues that cause engine block or oil pan breaches that result in 2.5L HEV/PHEV engine failures. The fluid dynamics created by the Under Engine Shield and Active Grille Shutter System could increase the likelihood of engine oil and/or fuel vapor accumulating near other sources of ignition, such as the exhaust system. WH O I S T H E S U P P L I E R I N VO LV E D I N T H I S 2 0 2 0 – 2 0 2 2 F O R D E S C A P E ® , 2 0 2 2 F O R D M AV E R I C K ® A N D 2 0 2 0 – 2 0 2 2 L I N C O L N C O R S A I R ® E N G I N E F I R E R E C A L L? None of our suppliers are involved. We accept responsibility and are ready to help every owner affected get the needed repairs quickly. WH AT I S T H E E X P E C T E D R E PA I R ? Local dealers are ready to repair affected vehicles now. The repair will modify the Under Engine Shield and Active Grille Shutter and get anyone affected back on the road again safely. WH AT M O D I F I C AT I O N S WI L L YO U M A K E TO T H E U N D E R E N G I N E S H I E L D A N D AC T I V E G R I L L E S H U T T E R ? We’ll add more drain holes to the Under Engine Shield. We’ll also make sure that the Active Grille Shutter moves airflow through the engine compartment and reduces underhood temperatures during forward motion and/or while the cooling fan operates. D O E S T H E M O D I F I C AT I O N O F T H E AC T I V E G R I L L E S H U T T E R M E A N F U E L E C O N O M Y N U M B E R S WI L L C H A N G E ? No, fuel economy won’t be affected. D I D N ’ T YO U J U S T R E C A L L E X P E D I T I O N ® A N D N AV I G ATO R ® S U V S F O R U N D E R H O O D F I R E I S S U E S ? WH AT I S G O I N G O N AT F O R D? Keeping you happy means the world to us. So does keeping you safe. We continually monitor our products after they come off the line. When an issue comes up, we will always take any action required to ensure your safety and improve our quality. We sincerely regret any inconvenience a product recall causes our owners. We remain committed to launching products with top quality and immediately addressing issues when they appear. A S PA R T O F T H E E X P E D I T I O N A N D N AV I G ATO R R E C A L L , YO U A S K E D C U S TO M E R S TO PA R K O U T S I D E A N D AWAY F R O M S T R U C T U R E S . A R E YO U A S K I N G C U S TO M E R S TO D O T H AT I N T H I S R E C A L L? No. We asked customers with certain 2021 Expedition and Navigator SUVs to park outside and away from structures due to the risk of a fire after the vehicle has been parked and is turned off. The incidents we’re seeing for this recall indicate that underhood fires occur only when the vehicle is being driven. So there’s no need to park away from any structure. A R E T H E R E A N Y O P E N I N V E S T I G AT I O N S O N T H I S S P E C I F I C I S S U E ? No. H OW M A N Y V E H I C L E S A R E A F F E C T E D I N T H I S R E C A L L , A N D WH E R E A R E T H E Y ? This recall affects 100,689 vehicles in the U.S. H OW M A N Y R E C A L L E D V E H I C L E S M AY E X P E R I E N C E T H I S I S S U E ? Safety is our priority, and we want to prevent any potential injuries. We’re doing our best to make sure very few owners experience any trouble on the road. WH E R E WE R E T H E A F F E C T E D V E H I C L E S B U I LT ? The affected Ford Escape vehicles were built at the Louisville Assembly Plant between January 19, 2019, and June 13, 2022. Lincoln Corsair vehicles being recalled were built at the Louisville Assembly Plant between October 24, 2019, and June 13, 2022. Ford Maverick vehicles that are affected were built at the Hermosillo Assembly Plant between February 3, 2021, and June 8, 2022. I S T H E R E A N Y T H I N G T H AT C O U L D I N D I C AT E A V E H I C L E M I G H T H AV E A N I S S U E ? Engine failure is expected to produce loud noises, for instance, a metal-to-metal clank. If you hear a noise like this, safely park and shut off the engine as quickly as possible. Please do the same if you experience an unexpected loss of engine power or see smoke coming from the engine compartment. WH E N WI L L R E TA I L E R S B E N OT I F I E D A B O U T T H E S A F E T Y R E C A L L A N D T H E R E C O M M E N D E D F I X ? Our retailers are aware of this recall, and they’re committed to helping any affected customers get repairs completed quickly. WI L L T H E R E B E A C H A R G E TO C U S TO M E R S ? No one will be charged for this service. WH AT I S T H E R E F E R E N C E N U M B E R F O R T H I S F O R D A N D L I N C O L N R E C A L L? Our recall number to reference for this is 22S47. Recall Messages Ford Escape® SUV Message Recall Messages Subject Line: Important Ford Escape® SUV safety message Preheader: Your safety is imperative to us. Ford Escape® SUV Email What You Need to Know About the 2020- 2022 Ford Escape® SUV Safety Recall Keeping you, and everyone who rides with you, safe is our top priority. The recall repair for affected 2020, 2021 and 2022 Ford Escape® SUV models can be made immediately, so please call your local Ford Dealer to make an appointment, or you can book service online or in the FordPass® App. The app will alert you to recall details today and keep you updated in real time going forward. Your Ford Dealer is also ready to help you secure a one-day loaner vehicle if you need one, or, if it’s more convenient for you, we can pick up, service and return your vehicle with Ford Pickup & Delivery. This is available at no charge. You deserve our best, and there’s nothing more important to us than making this right. We’ve reached out to affected owners and lessees directly, and you can also check to see if your vehicle is included in this recall by entering your VIN here. We care deeply about making vehicles you can count on every day. If you have any further questions or concerns, please call 833-807-3673, and we’ll assign a dedicated Ford Service team member to personally assist you every step of the way. We’re committed to delivering vehicles you can continue to count on. Thank you for being a Ford Owner. Frequ ent l y As ked Qu e s t i ons What is the issue tied to this recall? In some of our Escape® SUVs, Maverick® pickups and Lincoln Corsair® SUVs, there’s the risk of an underhood fire, melting engine components or smoke, increasing the risk of an injury. In the event of an engine failure, engine oil and/or fuel vapor may leak and accumulate under the hood of your vehicle. What caused this issue? Unfortunately, we’ve had some isolated engine manufacturing issues that cause engine block or oil pan breaches that result in 2.5L HEV/PHEV engine failures. The fluid dynamics created by the Under Engine Shield and Active Grille Shutter System could increase the likelihood of engine oil and/or fuel vapor accumulating near other sources of ignition, such as the exhaust system. Who is the supplier involved in this 2020-2022 Ford Escape®, 2022 Ford Maverick® and 2020-2022 Lincoln Corsair® engine fire recall? None of our suppliers are involved. We accept responsibility and are ready to help every owner affected get the needed repairs quickly. What is the expected repair? Local dealers are ready to repair affected vehicles now. The repair will modify the Under Engine Shield and Active Grille Shutter and get anyone affected back on the road again safely. What modifications will you make to the Under Engine Shield and Active Grille Shutter? We’ll add more drain holes to the Under Engine Shield. We’ll also make sure that the Active Grille Shutter moves airflow through the engine compartment and reduces underhood temperatures during forward motion and/or while the cooling fan operates. Does the modification of the Active Grille Shutter mean fuel economy numbers will change? No, fuel economy won’t be affected. Didn’t you just recall Expedition® and Navigator® SUVs for underhood fire issues? What is going on at Ford? Keeping you happy means the world to us. So does keeping you safe. We continually monitor our products after they come off the line. When an issue comes up, we will always take any action required to ensure your safety and improve our quality. We sincerely regret any inconvenience a product recall causes our owners. We remain committed to launching products with top quality and immediately addressing issues when they appear. As part of the Expedition and Navigator recall, you asked customers to park outside and away from structures. Are you asking customers to do that in this recall? No. We asked customers with certain 2021 Expedition and Navigator SUVs to park outside and away from structures due to the risk of a fire after the vehicle has been parked and is turned off. The incidents we’re seeing for this recall indicate that underhood fires occur only when the vehicle is being driven. So there’s no need to park away from any structure. Are there any open investigations on this specific issue? No. How many vehicles are affected in this recall, and where are they? This recall affects 100,689 vehicles in the U.S. How many recalled vehicles may experience this issue? Safety is our priority, and we want to prevent any potential injuries. We’re doing our best to make sure very few owners experience any trouble on the road. Where were the affected vehicles built? The affected Ford Escape vehicles were built at the Louisville Assembly Plant between January 19, 2019, and June 13, 2022. Lincoln Corsair vehicles being recalled were built at the Louisville Assembly Plant between October 24, 2019, and June 13, 2022. Ford Maverick vehicles that are affected were built at the Hermosillo Assembly Plant between February 3, 2021, and June 8, 2022. Is there anything that could indicate a vehicle might have an issue? Engine failure is expected to produce loud noises, for instance, a metal-to-metal clank. If you hear a noise like this, safely park and shut off the engine as quickly as possible. Please do the same if you experience an unexpected loss of engine power or see smoke coming from the engine compartment. When will dealers be notified about the safety recall and the recommended fix? Our dealers are aware of this recall, and they’re committed to helping any affected customers get repairs completed quickly. Will there be a charge to customers? No one will be charged for this service. What is the reference number for this Ford and Lincoln recall? Our recall number to reference for this is 22S47. How much is this recall costing Ford? We do not disclose this information. Recall Messages Ford Maverick® pickup Message Recall Messages Subject Line: Important Ford Maverick® pickup safety message Preheader: Your safety is imperative to us. Ford Maverick® pickup Email1 What You Need to Know About the 2022 Ford Maverick® Truck Safety Recall Keeping you, and everyone who rides with you, safe is our top priority. That’s why we want you to know that the recall repair for affected 2022 Ford Maverick® trucks can be made immediately. Please call your local Ford Dealer to make an appointment, or you can book your recall service online or in the FordPass® App. The app will alert you to recall details today and keep you updated in real time going forward. Your Ford Dealer is also ready to help you secure a one-day loaner vehicle if you need one, or, if it’s more convenient for you, we can pick up, service and return your vehicle with Ford Pickup & Delivery. This is available at no charge. You deserve our best, and there’s nothing more important to us than making this right. We’ve reached out to affected owners and lessees directly, and you can also check to see if your vehicle is included in this recall by entering your VIN here. We care deeply about making vehicles you can count on every day. If you have any further questions or concerns, please call 833-807-3673, and we’ll assign a dedicated Ford Service team member to personally assist you every step of the way. We’re committed to delivering vehicles you can continue to count on. Thank you for being a Ford Owner. Frequ ent l y As ked Qu e s t i ons What is the issue tied to this recall? In some of our Escape® SUVs, Maverick® pickups and Lincoln Corsair® SUVs, there’s the risk of an underhood fire, melting engine components or smoke, increasing the risk of an injury. In the event of an engine failure, engine oil and/or fuel vapor may leak and accumulate under the hood of your vehicle. What caused this issue? Unfortunately, we’ve had some isolated engine manufacturing issues that cause engine block or oil pan breaches that result in 2.5L HEV/PHEV engine failures. The fluid dynamics created by the Under Engine Shield and Active Grille Shutter System could increase the likelihood of engine oil and/or fuel vapor accumulating near other sources of ignition, such as the exhaust system. Who is the supplier involved in this 2020-2022 Ford Escape®, 2022 Ford Maverick® and 2020-2022 Lincoln Corsair® engine fire recall? None of our suppliers are involved. We accept responsibility and are ready to help every owner affected get the needed repairs quickly. What is the expected repair? Local dealers are ready to repair affected vehicles now. The repair will modify the Under Engine Shield and Active Grille Shutter and get anyone affected back on the road again safely. What modifications will you make to the Under Engine Shield and Active Grille Shutter? We’ll add more drain holes to the Under Engine Shield. We’ll also make sure that the Active Grille Shutter moves airflow through the engine compartment and reduces underhood temperatures during forward motion and/or while the cooling fan operates. Does the modification of the Active Grille Shutter mean fuel economy numbers will change? No, fuel economy won’t be affected. Didn’t you just recall Expedition® and Navigator® SUVs for underhood fire issues? What is going on at Ford? Keeping you happy means the world to us. So does keeping you safe. We continually monitor our products after they come off the line. When an issue comes up, we will always take any action required to ensure your safety and improve our quality. We sincerely regret any inconvenience a product recall causes our owners. We remain committed to launching products with top quality and immediately addressing issues when they appear. As part of the Expedition and Navigator recall, you asked customers to park outside and away from structures. Are you asking customers to do that in this recall? No. We asked customers with certain 2021 Expedition and Navigator SUVs to park outside and away from structures due to the risk of a fire after the vehicle has been parked and is turned off. The incidents we’re seeing for this recall indicate that underhood fires occur only when the vehicle is being driven. So there’s no need to park away from any structure. Are there any open investigations on this specific issue? No. How many vehicles are affected in this recall, and where are they? This recall affects 100,689 vehicles in the U.S. How many recalled vehicles may experience this issue? Safety is our priority, and we want to prevent any potential injuries. We’re doing our best to make sure very few owners experience any trouble on the road. Where were the affected vehicles built? The affected Ford Escape vehicles were built at the Louisville Assembly Plant between January 19, 2019, and June 13, 2022. Lincoln Corsair vehicles being recalled were built at the Louisville Assembly Plant between October 24, 2019, and June 13, 2022. Ford Maverick vehicles that are affected were built at the Hermosillo Assembly Plant between February 3, 2021, and June 8, 2022. Is there anything that could indicate a vehicle might have an issue? Engine failure is expected to produce loud noises, for instance, a metal-to-metal clank. If you hear a noise like this, safely park and shut off the engine as quickly as possible. Please do the same if you experience an unexpected loss of engine power or see smoke coming from the engine compartment. When will dealers be notified about the safety recall and the recommended fix? Our dealers are aware of this recall, and they’re committed to helping any affected customers get repairs completed quickly. Will there be a charge to customers? No one will be charged for this service. What is the reference number for this Ford and Lincoln recall? Our recall number to reference for this is 22S47. How much is this recall costing Ford? We do not disclose this information.

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Expedition Recall Expedition 700A Expedition 700B – Important Ford Expedition® DELETE SUV safety update Jul 20, 2022 at 2:37PM Dear , Nothing is more vital than making sure you and your loved ones are safe. It’s why we’re writing to you today. And it’s also why we’ve created this video – to address any concerns you may have about this recall, and, just as importantly, to inform you how we are going to make it right. You likely read the recall notice that appeared in your FordPass® App. When problems occur for your vehicle, we take it personally and want to fix it quickly. We’re in close contact with our dealers, and your local dealer is committed and ready to support you. Parts have begun to arrive in limited quantities. Please contact your dealer in August to make an appointment for a repair time that’s most convenient for you – at no charge. In the meantime, you can still choose to drive your vehicle. But if you do not feel comfortable driving your Expedition, your local dealer will also help you secure a loaner vehicle. They’ll do their best to provide you something comparable to drive. We realize this isn’t something you expected or deserve. Please accept our apology, and, for your inconvenience, you will soon receive a $500 debit card in the mail to use toward anything of your choosing. Feel free to keep in touch with us through the following resources: Contact us at 833-807-3673 for questions or concerns. We will assign a dedicated Ford Service team member to personally assist you. Continue to use the FordPass App, which is a great resource for Recall information, other vehicle health information and on line service scheduling. Frequently Asked Questions and Recall information are available 24 hours a day at ford.com/ exi;ieditionrecall We care deeply about making vehicles you can count on every day. This is not the experience we want for you, and we’re committed to making it right. Thank you for being a Ford owner. View recall details – Important Ford Expedition® SUV safety message Jul 20, 2022 at 2:37PM Dear , DELETE Nothing is more vital than making sure you and your loved ones are safe. It’s why we’re writing to you today. And it’s also why we’ve created this video – to address any concerns you may have about this recall, and, just as importantly, to inform you how we are going to make it right. You likely read the recall notice that appeared in your FordPass® App. When problems occur for your vehicle, we take it personally and want to fix it quickly. We’re in close contact with our dealers, and your local dealer is committed and ready to support you. Parts have begun to arrive in limited quantities. Please contact your dealer in August to make an appointment for a repair time that’s most convenient for you – at no charge. In the meantime, you can still choose to drive your vehicle. But if you do not feel comfortable driving your Expedition, your local dealer will also help you secure a loaner vehicle. They’ll do their best to provide you something comparable to drive. We realize this isn’t something you expected or deserve. Please accept our apology, and, for your inconvenience, you will soon receive a $500 debit card in the mail to use toward anything of your choosing. Please feel free to keep in touch with us through the following resources: Contact us at 833-807-3673 for questions or concerns. We will assign a dedicated Ford Service team member to personally assist you. Continue to use the FordPass App, which is a great resource for Recall information, other vehicle health information and online service scheduling. Frequently Asked Questions and Recall information are available 24 hours a day at ford.com/ exi;ieditionrecall We care deeply about making vehicles you can count on every day. This is not the experience we want for you, and we’re committed to making it right. Thank you for being a Ford owner. View recall details Expedition Recall Expedition 800A Expedition 800B – Important Ford Expedition® DELETE SUV safety update Jul 20, 2022 at 2:37PM Dear , Nothing is more vital than making sure you and your loved ones are safe. It’s why we’re writing to you today. And it’s also why we’ve created this video – to address any concerns you may have about this recall, and, just as importantly, to inform you how we are going to make it right. You likely read the recall notice that appeared in your FordPass® App. When problems occur for your vehicle, we take it personally and want to fix it quickly. We’re in close contact with our dealers, and your local dealer is committed and ready to support you. Please contact your dealer immediately to make an appointment for a repair time that’s most convenient for you – at no charge. A mobile repair technician can even come to your home or another location. This service is also available to you at no charge. In the meantime, you can still choose to drive your vehicle. But if you do not feel comfortable driving your Expedition, your local dealer will also help you secure a loaner vehicle. They’ll do their best to provide you something comparable to drive. We realize this isn’t something you expected or deserve. Please accept our apology, and, for your inconvenience, you will soon receive a $500 debit card in the mail to use toward anything of your choosing. Feel free to keep in touch with us through the following resources: For questions or concerns, contact us at 833-807-3673. We will assign a dedicated Ford Service team member to personally assist you. Continue to use the FordPass App, which is a great resource for Recall information, other vehicle health information and on line service scheduling. Frequently Asked Questions and Recall information are available 24 hours a day at ford.com/ exgeditionrecall We care deeply about making vehicles you can count on every day. This is not the experience we want for you, and we’re committed to making it right. Thank you for being a Ford owner. Call Dealer – Important Ford Expedition® SUV safety message Jul 20, 2022 at 2:37PM Dear , DELETE Nothing is more vital than making sure you and your loved ones are safe. It’s why we’re writing to you today. And it’s also why we’ve created this video – to address any concerns you may have about this recall, and, just as importantly, to inform you how we are going to make it right. You likely read the recall notice that appeared in your FordPass® App. When problems occur for your vehicle, we take it personally and want to fix it quickly. We’re in close contact with our dealers, and your local dealer is committed and ready to support you. Please contact your dealer immediately to make an appointment for a repair time that’s most convenient for you – at no charge. A mobile repair technician can even come to your home or another location. This service is also available to you at no charge. In the meantime, you can still choose to drive your vehicle. But if you do not feel comfortable driving your Expedition, your local dealer will also help you secure a loaner vehicle. They’ll do their best to provide you something comparable to drive. We realize this isn’t something you expected or deserve. Please accept our apology, and, for your inconvenience, you will soon receive a $500 debit card in the mail to use toward anything of your choosing. Feel free to keep in touch with us through the following resources: For questions or concerns, contact us at 833-807-3673. We will assign a dedicated Ford Service team member to personally assist you. Continue to use the FordPass App, which is a great resource for Recall information, other vehicle health information and online service scheduling. Frequently Asked Questions and Recall information are available 24 hours a day at ford.com/ exgeditionrecall We care deeply about making vehicles you can count on every day. This is not the experience we want for you, and we’re committed to making it right. Thank you for being a Ford owner. Call Dealer Navigator Recall Navigator 700A Navigator 700B 0 no lmPMtant LIMolnNalvtptore SUVNl9tyupdate Your safety is imperative to us Dear , Nothing is more vital than making sure you and your loved ones are safe. It’s why we’re writ ing to you today. And it’s also why we’ve created this video – to address any concerns you may have about this reca ll, and.just as importantly, to inform you how we are going to make it right. You likely read the recall notice that appeared in your Lincoln Wa’f” App. When problems occur for your vehicle, we take it personally and want to fix it quickly. We’re in close contact with our retailers, and your local retailer is committed and ready to support you. Parts have begun to arrive in limited quantities. Please contact your retailer in August to make an appointment for a repair time that’s most convenient for you – at no charge. In the meantime, you can still choose to drive your vehicle. But if you do not feel comfortable driving your Navigator, your local retailer will also help you secure a loaner vehicle. They’ll do their best to provide you something comparable to drive. We realize this isn’t something you expected or deserve. Please accept our apology, and, for your inconvenience, you will soon receive a $500 debit card in the mail to use toward anything of your choosing. Feel free to keep in touch with us through the fol lowing resources: For questions or concerns, contact us at 833-807-3673, We will assign a dedicated team member to personal ly assist you. Continue to use the Lincoln Way App, which is a great resource for Recall information, other vehicle health in forma tion and on line service scheduling. Frequently Asked Questions and Reca ll information are available 24 hours a day at lincoln.c_om/navigatorrecall We care deeply about making vehicles you can rely on unquestionably. This is not the experience we want for you, and we’re committed to making it right. Thank you for being a Lincoln client. View recall details Important Lincoln Navlptore SUV Nf9ty ……_ Your safety is imperative to us Dear , Nothing is more vital than making sure you and your loved ones are safe. It’s why we’re writ ing to you today. And it’s also why we’ve created this video – to address any concerns you may have about this reca 11, and,just as importantly, to inform you how we are going to make it right. You likely read the recall notice that appeared in your Lincoln Wa’f” App. When problems occur for your vehicle, we take it personally and want to fix it quickly. We’re in close contact with our retailers, and your local retai ler is committed and ready to support you. Parts have begun to arrive in limited quantities. Please contact your retailer in August to make an appointment for a repair time that’s most convenient for you – at no chargie. In the meantime, you can still choose to drive your vehicle. But if you do not feel comfortable driving your Navigator, your local retai ler will also help you secure a loaner vehicle. They’ll do their best to provide you something comparable to drive. We realize this isn’t something you expected or deserve. Please accept our apology, and, for your inconvenience, you will soon receive a $500 debit card in the mail to use toward anything of your choosing. Feel free to keep in touch with us through the following resources: For questions or concerns, contact us at 833-807-3673, We will assign a dedicated team member to personal ly assist you. Continue to use the Lincoln Way App, which is a great resource for Reca ll information, other vehicle health in formation and on line service scheduling. Frequently Asked Questions and Recall information are ava ilable 24 hours a day at lincoln.c_om/navigatorrecall We care deeply about making vehicles you can rely on unquestionably. This is not the experience we wa nt for you, and we’re committed to making it right. Thank you for beingi a Lincoln client. View recall details Navigator Recall Navigator 800A Navigator 800B 0 no lmPMtant LIMolnNalvtptore SUVNl9tyupdate Your safety is imperative to us Dear , Nothing is more vital than making sure you and your loved ones are safe. It’s why we’re writ ing to you today. And it’s also why we’ve created this video – to address any concerns you may have about this reca ll, and.just as importantly, to inform you how we are going to make it right. You likely read the recall notice that appeared in your Lincoln Wa’f” App. When problems occur for your vehicle, we take it personally and want to fix it quickly. We’re in close contact with our retailers, and your local retailer is committed and ready to support you. Please contact your reta iler immediately to make an appointment for a repair t ime that’s most convenient for you – at no charge. A mobile repair technician can even come to your home or another locat ion. This service is also available to you at no charge. In the meantime, you can still choose to drive your vehicle. But if you do not feel comfortable driving your Navigator, your local retai ler will also help you secure a loaner vehicle. They’ll do their best to provide you something compa rable to drive. We realize this isn’t something you expected or deserve. Please accept our apology, and, for your inconvenience, you will soon receive a $500 debit card in the mail to use toward anything of your choosing. Feel free to keep in touch with us through the fol lowing resources: For questions or concerns, contact us at 8.J.J..:..8Jl7-3_673 . We will assign a dedica ted team member to personal ly assist you. Continue to use the Lincoln Way App, which is a great resource for Reca ll in forma tion, other vehicle health in forma tion and on line service scheduling. Frequently Asked Questions and Reca ll in forma tion are ava ilable 24 hours a day at lincoln.c_om/navigatorrecall We care deeply about making vehicles you can rely on unquestionably. This is not the experience we wa nt for you, and we’re committed to making it right. Thank you for being a Lincoln client. Call Retailer Important Lincoln Navlptore SUV Nf9ty ……_ Your safety is imperative to us Dear , Nothing is more vital than making sure you and your loved ones are safe. It’s why we’re writ ing to you today. And it’s also why we’ve created this video – to address any concerns you may have about this reca 11, and,just as importantly, to inform you how we are going to make it right. You likely read the recall notice that appeared in your Lincoln Wa’f” App. When problems occur for your vehicle, we take it personally and want to fix it quickly. We’re in close contact with our retailers, and your local retai ler is committed and ready to support you. Please contact your retailer immediately to make an appointment for a repair t ime that’s most convenient for you – at no chargie. A mobile repair technician can even come to your home or another location. This service is also available to you at no chargie. In the meantime, you can still choose to drive your vehicle. But if you do not feel comfortable driving your Navigator, your local retai ler will also help you secure a loaner vehicle. They’ll do their best to provide you something compa rable to drive. We realize this isn’t something you expected or deserve. Please accept our apology, and, for your inconvenience, you will soon receive a $500 debit card in the mail to use toward anything of your choosing. Feel free to keep in touch with us through the following resources: For questions or concerns, contact us at 8.J.J..:..8Jl7-3_673. We will assign a dedica ted team member to personal ly assist you. Continue to use the Lincoln Way App, which is a great resource for Reca ll in formation, other vehicle health in formation and on line service scheduling. Frequently Asked Questions and Recall information are ava ilable 24 hours a day at lincoln.c_om/navigatorrecall We care deeply about making vehicles you can rely on unquestionably. This is not the experience we wa nt for you, and we’re committed to making it right. Thank you for beingi a Lincoln client. Call Retailer

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Visit www.card-data.com/comericaprepaid to access your account information online! • Have your Card account ready and validate your email address when you visit the site. Yourvalidated email address is required to access this feature and to receive alerts. • Use your temporary password to initially login to the site. Your temporary password is 7 digitsand is the combination of the first 3 letters of your last name and the last 4 digits of your VehicleIdentification Number (VIN). For example: CAR1234 • View helpful alerts as applicable to your Card, such as when your Card is nearing expiration. • Manage your available alert preferences – including opting out of email alerts – via the Profilesection in the upper right corner of the page. • Check your balance and transaction history directly from the home page. Using Your Card• Present your Card to a merchant that accepts Mastercard® debit cards, then select either “credit”and sign for your purchase or “debit” and enter your PIN. Cash back from purchase transactionsis not available. Using your Card at certain merchants such as gas stations, hotels and restaurants • Use your Card to purchase gas inside the gas station. Your Card cannot be used at the pay-at-the-pump terminal. • When you use your Card to initiate a transaction at certain merchants, such as hotels andrestaurants, the merchant may place a hold on your Card for an amount equal to or in excess ofyour ultimate transaction amount (to cover potential tips, hotel services, etc.). Any hold amount inexcess of the final transaction amount will be released for your use when the transaction is finallysettled, which is usually three business days after the transaction date. Call Customer Service at800.759.9610 to hear recent transaction activity. Splitting transactions • If the amount available with your Card is less than the price of the goods or services you arepurchasing, some merchants may not allow you to combine multiple payment types (such as cash,check, or another payment card) to complete the transaction. If the merchant does allow a “splittransaction,” simply ask the cashier to authorize the Card transaction for the exact amount availablewith the Card and pay the remainder of the purchase price with another form of payment. Note:The cashier will not be able to tell you the amount available with your Card. If you will be splitting atransaction, please call 800.759.9610 to obtain the available amount before using your Card. Card expiration and cancellation • Although you cannot use the Card after the “Valid Thru” or expiration date, yourremaining funds will not expire. Upon expiration or cancellation, a $15 ClosingFee will be deducted from any balance that remains on your Card and a check forany remaining balance will be mailed to you at the address you provided to theCompany that arranged for you to receive the Card. To avoid the Closing Fee,you should use all your funds before you cancel the Card or before the Cardexpires. Please keep a copy of this document and the enclosed Cardholder Instructionsfor additional important information. We recently mailed you a letter to let you know that your 2021 Navigator© SUV has a safety recall. At Lincoln, we care deeply about making luxury vehicles you can count on every day, and we know this is inconvenient. Please accept this $500 prepaid Mastercard® Loyalty card on behalf of us at Lincoln to help offset any trouble or worry. Our relationship with you is not something we take for granted. We look forward to helping you get your vehicle serviced so you can stay safe and focused on what matters most. If we can help in any other way, I invite you to contact us at 833-807-3673. We’ve assigned a dedicated Lincoln service team member to personally assist you every step of the way. As a reminder, you can also visit lincoln.com/navigatorrecall 24 hours a day. Thank you for being part of the Lincoln community. Sincerely, Joy Falotico President, Lincoln This card cannot be used until you call to activate it. Please call 800.759.9610 to activate your card using the last four numbers of your Vehicle Identification Number. Additional information regarding the card is enclosed.

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Project: TOS Job# Creative Version From: 03 Corsair Recall Email 1203315 Lincoln reply@t.email-lincoln.com Lincoln Art Director: Barry Cole Copywriter: Doug Black Date: 09/6/22 Revision: 1 Friendly From(s) Subject Line/Push Notification: Bring in your Lincoln Corsair® SUV for a safety recall Pre-header/Headline: Remember to schedule this safety recall. ffi L I NCOLN Remember to schedule this safety recall. If you haven’t done so already, please schedule your safety recall appointment (Recall 22S47) by using your Lincoln Way® App· (w ith participating Lincoln Retaile rs) or by contactin g your retailer directly. You can also t alk to yo ur retailer about helping you procure a same-day loa ner vehicle and enjoy othe r benefits like Lincoln Pickup & Delive ry. ” Over 74% of reca lled Corsair SUVs have received this repair so far- we want you to be next. If yo u have additional questions or concerns about this safety recall, please contact a dedicated team member at (833) 807-3673 and reference Recall 22S47 or visit our FAQ page to learn REPAIRS DONE RIGHT. Our goal Is to build a Corsair SUV with resIlIency and quality you can count on When a safety recall like this one happens, we work hard to IdentIfy the issue quickly and offer a solution that Is as easy as possible *Lincoln Way App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply — **Complimentary Lincoln Pickup & Delivery service is available for 2017 model-year and newer Lincoln vehicles with the 4-year/50,000-mile New Vehicle Limited Warranty. Owners of 2016 and prior model-year vehicles may arrange for the service at a cost. Mileage limitations may apply. Nontransferable. See reta iler for complete details. Lincoln reserves the right to change program details at any time without obligations •••• GreyType Module: Header Alt Text: Lincoln Logo Module: 1 Alt Text: Lincoln Corsair® SUV being driven on the highway. Module Name: Footer (Marketing) Alt Text: Lincoln Logo Alt Text: Facebook Twitter lnstagram Pinterest If you haven’t done so already, please schedule your safety recall appointment (Recall 22S47) by using your Lincoln Way® App* (with participating Lincoln Retailers) or by contacting your retailer directly. You can also talk to your retailer about helping you procure a same-day loaner vehicle and enjoy other benefits like Pickup & Delivery.** Over 74% of recalled Corsair SUVs have received this repair so far-we want you to be next. If you have additional questions or concerns about this safety recall, please contact a dedicated team member at (833) 807-3673 and reference Recall 22S47 or visit our FAQ r;2agg to learn more. Repairs done right. Our goal is to build a Corsair with resiliency and quality you can count on. When a safety recall like this one happens, we work hard to identify the issue quickly and offer a solution that is as easy as possible. Call Retailer If you haven’t done so already, please schedule your safety recal l appointment (Recall 22S47) by using your Lincoln Way® App* (with participating Lincoln Retailers) or by contacting your reta iler directly. You can also talk to your retailer about helping you procure a same-day loaner vehicle and enjoy other benefits like Pickup & Delivery.** Over 74% of recalled Corsair SUVs have received this repair so far-we want you to be next. If you have additional questions or concerns about this safety recall, please contact a dedicated team member at (833) 807-3673 and reference Recall 22S47 or visit our FAQ r;2agg to learn more. Repairs done right. Our goal is to build a Corsair with resiliency and quality you can count on. When a safety recall like this one happens, we work hard to identify the issue quickly and offer a solution that is as easy as possible. Call Retailer ·uncoln Way App, compatible with select smeirtphone pltitforms, ts available via a download. Message and data rates may apply . … Compllmenttuy Lincoln Pickup & Dellvery service Is available for 2017 model-yetir imd newer Llncoln vehicles with the 4-year/50,000-mlle New Vehicle limited Warranty. Owners of 2016 and prior model-year vehicles may arrange for the service at a cost. MIieage llmltatlons may apply. Nontransferable. See reta iler for complete dettills. Lincoln reserves the right to change program deUllls at any time without obllgatrons.

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January, 2023 * * * IMPORTANT SAFETY RECALL REMINDER * * * According to our records, your 2020 Escape has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible. Recall Number and Description: 22S47 – 2.5L Engine Compartment Fires What is the issue? In the event of an engine failure, engine oil and/or fuel vapor may leak and accumulate under the hood of your vehicle. Engine oil and/or fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire. If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332. If you wish to contact us through the Internet, our address is: ford.com/support. Thank you for your attention to this very important matter. Enero de, 2023 * * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * * SegUR nuestros registros, no se realizaron en sur 2020 Escape las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible. Número y descripción de la campaña: 22S47 – Incendio en el compartimiento del motor 2.5L ¿Cuál es el problema? En caso de falla del motor, podría fugar aceite del motor o vapor de combustible y acumularse bajo el cofre de su vehículo. El aceite del motor o vapor de combustible que se acumula cerca de una superficie suficientemente caliente podría encenderse, lo cual generaría un incendio bajo el cofre, junto con aumentar el riesgo de sufrir lesiones. Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332. Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: ford.com/support. Gracias por su atenciic en este asunto sumamente importante. © Copyright 2023 Ford Motor Company 1 of 2 000000000000032 / 63 / 32 32 SEE OTHER SIDE FOR OPENING INSTRUCTIONS SEE OTHER SIDE FOR OPENING INSTRUCTIONS REMOVE THESE SIDE EDGES FIRST Š THEN FOLD, CREASE AND TEAR THIS STUB ALONG PERFORATION Š REMOVE THESE SIDE EDGES FIRST Š THEN FOLD, CREASE AND TEAR THIS STUB ALONG PERFORATION Š P.O. BOX 1904 DEARBORN, MI 48121-1904 Presorted STD US Postage PAID R K C 0005206 A / 000000000000032 / 32 ²À À À²

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􀀁􀀁 􀀁 04005 22S47_MR/DTB1A2S471 1 of 3 A/1/000001/1 © Copyright 2022 Ford Motor Company FCSD,001,036762,FDDA,3FTTW8E34NRA10812,22S47_MR,771668343144,000001,Y,N,N,N,N 􀀭􀀉􀀉􀀃􀀈􀀈􀀊􀀅􀀆􀀅􀀃􀀆􀀆􀀭 771668343144 A/1/000001/1 􀀮􀀯􀀯􀀮􀀰􀀱􀀱􀀮􀀯􀀮􀀰􀀮􀀰􀀰􀀯􀀱􀀯􀀮􀀯􀀮􀀰􀀯􀀮􀀯􀀮􀀱􀀯􀀰􀀰􀀯􀀯􀀯􀀯􀀰􀀰􀀮􀀮􀀯􀀱􀀯􀀮􀀰􀀰􀀱􀀮􀀱􀀮􀀮􀀰􀀰􀀱􀀮􀀯􀀮􀀮􀀮􀀯􀀰􀀱􀀱􀀰􀀮􀀱􀀯􀀯 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 P. O. Box 1904 Dearborn, Michigan 48121 􀀁 􀀁 􀀁 Your Ford Maverick® pickup needs an important safety recall repair Keeping you, and everyone who rides with you, safe is a top priority. It’s the reason I’m reaching out to you today. You recently received a Safety Recall Notification that shared details on recall information for your Maverick. You deserve our best. When problems occur with your vehicle, it’s disappointing for me personally and something our entire team wants to make right as quickly as possible. As soon as we have information, we want you to know it. So, please check your FordPass® App on your phone. It will alert you to recall details today and keep you updated in real time going forward. We’re also in close contact with our dealers, who are all committed and ready to take care of you. In fact, this repair can be made at your local dealer immediately. So, please contact them today to make an appointment for a service time most convenient for you — free of charge. If it helps, we can pick up, service and then return your vehicle with Ford Pickup & Delivery. This service is also free of charge. Your local dealer is also ready to help you secure a one-day loaner vehicle if you need one. They’ll do their best to provide you something comparable to drive. I realize this is both unexpected and inconvenient for you. Please accept my personal apology on behalf of all of us at Ford. I invite you to keep in touch with us throughout this experience, and anytime otherwise, through resources we’ve created for you: • You have a dedicated Ford Service team member assigned to personally assist you every step of the way. If you have questions or there’s anything we can do, just reach out to speak to your representative at 833-807-3673. • Please feel free to download the FordPass App, if you haven’t already. It’s a great resource for not only safety recall information but also other vehicle health information and online service scheduling. • Frequently Asked Questions and recall information are available anytime, 24 hours a day, at ford.com/maverickrecall. You want a Ford you can start up and count on, no matter what. I sincerely want to deliver on that expectation. Please know that I’m on it and fully committed to providing that reliability to you. Thank you for choosing Ford. Sincerely, Andrew Frick Vice President, Sales, Distribution and Trucks Ford Motor Company FCSD,001,036762,FDDA,3FTTW8E34NRA10812,22S47_MR,771668343144,000001,N,N,N,N,N Su Ford Maverick® pickup requiere una reparación asociada a una campaña de seguridad importante Su seguridad, y la de quienes viajen con usted, es nuestra principal prioridad. Y es el motivo por el cual me dirijo a usted hoy. Recientemente recibió una notificación de Campaña de seguridad que compartía detalles relacionados con la información de la campaña en su Maverick. Usted se merece lo mejor. Cuando ocurren problemas con su vehículo, a mi personalmente me frustra y algo que todo nuestro equipo desea es corregirlo a la brevedad posible. Tan pronto tengamos información, se la transmitiremos. Por lo tanto, revise la aplicación FordPass® en su teléfono. Esta le notificará los detalles de la campaña hoy y lo mantendrá actualizado en tiempo real a partir de ahora. Estamos también en contacto con nuestros distribuidores, quienes están comprometidos y preparados para atenderlo. De hecho, esta reparación se puede realizar en su distribuidor local de inmediato. Póngase en contacto con ellos hoy para programar una cita y obtener la hora de servicio que mejor le acomode, sin costo alguno. Si le es de ayuda, podemos recoger su vehículo, realizar el servicio y luego regresárselo, gracias al servicio de retiro y entrega Ford. Este servicio tampoco tiene ningún costo para usted. Su distribuidor local también está en condiciones de ofrecerle un vehículo de préstamo de un día, si lo requiere. Se hará lo posible por conseguir un vehículo similar al suyo. Entiendo que esto es inesperado e intempestivo para usted. Le pido que acepte mis disculpas personales en representación de todos los que trabajamos en Ford. Lo invito a mantenerse en contacto con nosotros durante esta experiencia y en cualquier otro momento, a través de los recursos que hemos creado para usted: l Le hemos asignado un miembro exclusivo del equipo de servicio de Ford para asistirlo personalmente en cada paso del proceso. Si tiene preguntas o si hay algo que podamos hacer por usted, comuníquese con uno de nuestros representantes al 833-807-3673. l Lo invitamos a descargar la aplicación FordPass, si aún no lo ha hecho. Es un gran recurso no solo para obtener información sobre las campañas de seguridad, sino también para ver otra información del estado del vehículo y programación de servicios en línea. l Puede acceder a preguntas frecuentes e información sobre campañas en cualquier momento, las 24 horas del día, en ford.com/maverickrecall. Su intención es tener un Ford que pueda arrancarlo y contar con él, pase lo que pase. Sinceramente, deseo cumplir con esa expectativa. Tenga presente que estoy totalmente comprometida en entregarle esa confianza. Gracias por elegir Ford. Atentamente, Andrew Frick Vicepresidente, ventas, distribución y camiones Ford Motor Company 􀀁􀀁 􀀁 02174 22S47_ER/DTB1B2S471 1 of 3 A/1/000001/1 © Copyright 2022 Ford Motor Company FCSD,001,036762,FDDA,1FMCU0DZ0LUA78555,22S47_ER,771668328889,000001,Y,N,N,N,N 􀀭􀀉􀀉􀀃􀀈􀀈􀀊􀀅􀀄􀀊􀀊􀀊􀀋􀀭 771668328889 A/1/000001/1 􀀯􀀰􀀯􀀰􀀯􀀮􀀯􀀱􀀮􀀯􀀱􀀯􀀮􀀱􀀰􀀰􀀰􀀰􀀰􀀯􀀮􀀮􀀮􀀯􀀯􀀱􀀱􀀱􀀯􀀮􀀮􀀯􀀰􀀰􀀱􀀰􀀰􀀱􀀮􀀯􀀰􀀮􀀰􀀯􀀰􀀯􀀰􀀰􀀯􀀮􀀰􀀰􀀮􀀱􀀱􀀱􀀯􀀱􀀮􀀮􀀯􀀰􀀮􀀰􀀯 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 P. O. Box 1904 Dearborn, Michigan 48121 􀀁 􀀁 􀀁 Your Ford Escape® SUV needs an important safety recall repair Keeping you, and everyone who rides with you, safe is a top priority. It’s the reason I’m reaching out to you today. You recently received a Safety Recall Notification that shared details on recall information for your Escape. You deserve our best. When problems occur with your vehicle, it’s disappointing for me personally and something our entire team wants to make right as quickly as possible. As soon as we have information, we want you to know it. So, please check your FordPass® App on your phone. It will alert you to recall details today and keep you updated in real time going forward. We’re also in close contact with our dealers, who are all committed and ready to take care of you. In fact, this repair can be made at your local dealer immediately. So, please contact them today to make an appointment for a service time most convenient for you — free of charge. If it helps, we can pick up, service and then return your vehicle with Ford Pickup & Delivery. This service is also free of charge. Your local dealer is also ready to help you secure a one-day loaner vehicle if you need one. They’ll do their best to provide you something comparable to drive. I realize this is both unexpected and inconvenient for you. Please accept my personal apology on behalf of all of us at Ford. I invite you to keep in touch with us throughout this experience, and anytime otherwise, through resources we’ve created for you: • You have a dedicated Ford Service team member assigned to personally assist you every step of the way. If you have questions or there’s anything we can do, just reach out to speak to your representative at 833-807-3673. • Please feel free to download the FordPass App, if you haven’t already. It’s a great resource for not only safety recall information but also other vehicle health information and online service scheduling. • Frequently Asked Questions and recall information are available anytime, 24 hours a day, at ford.com/escaperecall. You want a Ford you can start up and count on, no matter what. I sincerely want to deliver on that expectation. Please know that I’m on it and fully committed to providing that reliability to you. Thank you for choosing Ford. Sincerely, Kiersten Robinson General Manager Family Vehicles, and President, Mexico and Canada Ford Motor Company FCSD,001,036762,FDDA,1FMCU0DZ0LUA78555,22S47_ER,771668328889,000001,N,N,N,N,N Su SUV Ford Escape® requiere una reparación de una campaña de seguridad importante Su seguridad, y la de quienes viajen con usted, es nuestra principal prioridad. Y es el motivo por el cual me dirijo a usted hoy. Recientemente recibió una notificación de campaña de seguridad que compartía detalles relacionados con la información de la campaña en su Escape. Usted se merece lo mejor. Cuando ocurren problemas con su vehículo, a mi personalmente me frustra y algo que todo nuestro equipo desea es corregirlo a la brevedad posible. Tan pronto tengamos información, se la transmitiremos. Por lo tanto, revise la aplicación FordPass® en su teléfono. Esta le notificará los detalles de la campaña hoy y lo mantendrá actualizado en tiempo real a partir de ahora. Estamos también en contacto con nuestros distribuidores, quienes están comprometidos y preparados para atenderlo. De hecho, esta reparación se puede realizar en su distribuidor local de inmediato. Póngase en contacto con ellos hoy para programar una cita y obtener la hora de servicio que mejor le acomode, sin costo alguno. Si le es de ayuda, podemos recoger su vehículo, realizar el servicio y luego regresárselo, gracias al servicio de retiro y entrega Ford. Este servicio tampoco tiene ningún costo para usted. Su distribuidor local también está en condiciones de ofrecerle un vehículo de préstamo de un día, si lo requiere. Se hará lo posible por conseguir un vehículo similar al suyo. Entiendo que esto es inesperado e intempestivo para usted. Le pido que acepte mis disculpas personales en representación de todos los que trabajamos en Ford. Lo invito a mantenerse en contacto con nosotros durante esta experiencia y en cualquier otro momento, a través de los recursos que hemos creado para usted: l Le hemos asignado un miembro exclusivo del equipo de servicio de Ford para asistirlo personalmente en cada paso del proceso. Si tiene preguntas o si hay algo que podamos hacer por usted, comuníquese con uno de nuestros representantes al 833-807-3673. l Lo invitamos a descargar la aplicación FordPass, si aún no lo ha hecho. Es un gran recurso no solo para obtener información sobre las campañas de seguridad, sino también para ver otra información del estado del vehículo y programación de servicios en línea. l Puede acceder a preguntas frecuentes e información sobre campañas en cualquier momento, las 24 horas del día, en ford.com/escaperecall. Su intención es tener un Ford que pueda arrancarlo y contar con él, pase lo que pase. Sinceramente, deseo cumplir con esa expectativa. Tenga presente que estoy totalmente comprometida en entregarle esa confianza. Gracias por elegir Ford. Atentamente, Kiersten Robinson Directora general de la división de Vehículos Familiares y Presidenta, México y Canadá Ford Motor Company 􀀁􀀁 􀀁 00089 22S47_CR/DTB122S476 1 of 3 A/1/000001/1 © Copyright 2022 Lincoln – A Ford Motor Company Brand FCSD,001,036762,FDDA,5LMTJ5DZ2MUL19018,22S47_CR,771668342989,000001,Y,N,N,N,N 􀀭􀀉􀀉􀀃􀀈􀀈􀀊􀀅􀀆􀀄􀀋􀀊􀀋􀀭 771668342989 A/1/000001/1 􀀰􀀰􀀮􀀮􀀰􀀱􀀱􀀮􀀱􀀮􀀮􀀰􀀮􀀯􀀮􀀮􀀱􀀱􀀯􀀯􀀱􀀱􀀯􀀯􀀯􀀰􀀮􀀮􀀰􀀯􀀱􀀰􀀮􀀯􀀮􀀱􀀱􀀱􀀯􀀱􀀰􀀱􀀮􀀯􀀯􀀯􀀱􀀱􀀱􀀰􀀮􀀯􀀯􀀮􀀯􀀱􀀰􀀰􀀯􀀰􀀰􀀰􀀰􀀯􀀱 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 P. O. Box 1904 Dearborn, Michigan 48121 􀀁 􀀁 􀀁 Your Lincoln Corsair® SUV needs an important safety recall repair Keeping you, and everyone who rides with you, safe is a top priority. It’s the reason I’m reaching out to you today. You recently received a Safety Recall Notification that shared details on recall information for your Corsair. You deserve our best. When problems occur with your vehicle, it’s disappointing for me personally and something our entire team wants to make right as quickly as possible. As soon as we have information, we want you to know it. So, please check your Lincoln Way® App on your phone. It will alert you to recall details today and keep you updated in real time going forward. We’re also in close contact with our Lincoln Retailers, who are all committed and ready to take care of you. In fact, this repair can be made at your local Lincoln Retailer immediately. So, please contact them today to make an appointment for a service time most convenient for you — free of charge. If it helps, we can pick up, service and then return your vehicle with Lincoln Pickup & Delivery. This service is also free of charge. Your local Lincoln Retailer is also ready to help you secure a one-day loaner vehicle if you need one. They’ll do their best to provide you something comparable to drive. I realize this is both unexpected and inconvenient for you. Please accept my personal apology on behalf of all of us at Lincoln. I invite you to keep in touch with us throughout this experience, and anytime otherwise, through resources we’ve created for you: • You now have a dedicated service team member assigned to personally assist you every step of the way. If you have questions or there’s anything we can do, just reach out to speak to your representative at 833-807-3673. • Please feel free to download the Lincoln Way App, if you haven’t already. It’s a great resource for not only safety recall information but also other vehicle health information and online service scheduling. • Frequently Asked Questions and recall information are available anytime, 24 hours a day, at Lincoln.com/corsairrecall. We care deeply about making luxury vehicles you can count on every day. This is not the experience we want for you, and we are committed to making it right. Thank you for being part of the Lincoln community. Sincerely, Joy Falotico President, Lincoln FCSD,001,036762,FDDA,5LMTJ5DZ2MUL19018,22S47_CR,771668342989,000001,N,N,N,N,N Su SUV Lincoln Corsair® requiere una reparación asociada a una campaña de seguridad importante Su seguridad, y la de quienes viajen con usted, es nuestra principal prioridad. Y es el motivo por el cual me dirijo a usted hoy. Recientemente recibió una notificación de una campaña de seguridad que compartía detalles relacionados con la información de la campaña en su Corsair. Usted se merece lo mejor. Cuando ocurren problemas con su vehículo, a mi personalmente me frustra y algo que todo nuestro equipo desea es corregirlo a la brevedad posible. Tan pronto tengamos información, se la transmitiremos. Por lo tanto, revise la aplicación Lincoln Way® en su teléfono. Esta le notificará los detalles de la campaña hoy y lo mantendrá actualizado en tiempo real a partir de ahora. Estamos también en contacto con nuestros minoristas Lincoln, quienes están comprometidos y preparados para atenderlo. De hecho, esta reparación se puede llevar a cabo en su minorista local de inmediato. Lincoln Póngase en contacto con ellos hoy para programar una cita y obtener la hora de servicio que mejor le acomode, sin costo alguno. Si le es de ayuda, podemos recoger su vehículo, realizar el servicio y luego regresárselo, gracias al servicio de retiro y entrega Lincoln. Este servicio tampoco tiene ningún costo para usted. Su minorista Lincoln local también está en condiciones de ofrecer un vehículo de préstamo por un día, en caso de que lo necesite. Se hará lo posible por conseguir un vehículo similar al suyo. Entiendo que esto es inesperado e intempestivo para usted. Le pido que acepte mis disculpas personales en representación de todos los que trabajamos en Lincoln. Lo invito a mantenerse en contacto con nosotros durante esta experiencia y en cualquier otro momento, a través de los recursos que hemos creado para usted: l Le hemos asignado un miembro exclusivo del equipo de servicio para asistirlo personalmente en cada paso del proceso. Si tiene preguntas o si hay algo que podamos hacer por usted, comuníquese con uno de nuestros representantes al 833-807-3673. l Lo invitamos descargar la aplicación Lincoln Way, si aún no lo ha hecho. Es un gran recurso no solo para obtener información sobre las campañas de seguridad, sino también para ver otra información del estado del vehículo y programación de servicios en línea. l Puede acceder a preguntas frecuentes e información sobre campañas de seguridad en cualquier momento, las 24 horas del día, en Lincoln.com/corsairrecall. Nos preocupa profundamente fabricar vehículos de lujo con los que pueda contar día a día. Esta no es la experiencia que deseamos para usted y estamos comprometidos a corregirla. Gracias por ser parte de la comunidad de Lincoln. Atentamente, Joy Falotico Presidente, Lincoln

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August 2022 Lincoln P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S47 / NHTSA Recall 22V484 2021 Corsair Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Lincoln has decided a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you, with your assistance, we will correct this condition. Our commitment, together with your retailer, is to provide you with the highest level of service and support. What is the issue? In the event of an engine failure, engine oil and/or fuel vapor may leak and accumulate under the hood of your vehicle. What is the risk? Engine oil and/or fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire. What will Lincoln and your retailer do? Lincoln has authorized your retailer to modify the front under engine shield and the active grille shutter system free of charge (parts and labor) to ensure positive air flow in the engine compartment at all times during vehicle operation. For your convenience, Lincoln has authorized your retailer to provide you with vehicle pick-up and delivery and a rental vehicle for free. How long will it take? The time needed for this repair is between 1.2 and 1.7 hours (depending on the vehicle). However, due to service scheduling requirements, your retailer may need your vehicle for a longer period of time. What should you do? Please call your retailer without delay to schedule a service appointment for Recall 22S47. Provide the retailer with your VIN, which is printed near your name at the beginning of this letter. Lincoln has not issued instructions to stop driving your vehicle under this safety recall. You should contact your retailer for an appointment to have your vehicle remedied as soon as practicable. If you hear unexpected engine noises, experience a reduction in engine torque, or see smoke coming from the engine compartment, please park your vehicle safely and shut off the engine as promptly as possible. Lincoln owners affected by this recall have the option of requesting complimentary Pickup & Delivery service with a Lincoln vehicle for use during service. Please request Lincoln Pickup & Delivery through your retailer if you would like to take advantage of this option. If you do not already have a servicing retailer, you can access Lincoln.com/support for retailer addresses, maps, and driving instructions. Lincoln wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Lincoln can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please make arrangements to have this recall performed as soon as possible. © Copyright 2022 Lincoln A Ford Motor Company Brand 10916 22S47 LNI/DTB1ESS476 􀀁􀀁 􀀁 1 of 4 A/1/000001/1 􀀭􀀉􀀉􀀃􀀈􀀆􀀈􀀄􀀇􀀄􀀆􀀊􀀄􀀭 771646252482 A/1/000001/1 􀀰􀀱􀀱􀀰􀀯􀀰􀀰􀀮􀀱􀀯􀀰􀀯􀀯􀀯􀀯􀀯􀀱􀀱􀀯􀀱􀀯􀀮􀀰􀀰􀀱􀀰􀀮􀀮􀀮􀀯􀀯􀀰􀀯􀀯􀀮􀀮􀀮􀀱􀀰􀀰􀀯􀀯􀀱􀀮􀀮􀀰􀀰􀀱􀀰􀀯􀀯􀀱􀀮􀀮􀀯􀀰􀀱􀀰􀀱􀀯􀀰􀀮􀀰􀀯􀀯 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 What should you do? (continued) Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through The Lincoln Way App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Do you need a rental vehicle? Your retailer is authorized to provide a rental vehicle for your personal transportation at no charge (except for fuel, insurance, and tolls) while your vehicle is at the retailer for repairs. Please see your retailer for guidelines and limitations. Note: A “Like for Like” vehicle may not be available for rental. Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to the modification of the engine front undershield and active grille shutter system. To verify eligibility and expedite reimbursement, give your paid original receipt to your retailer. To request your refund directly from Lincoln, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Lincoln at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Lincoln’s reimbursement program and documentation requirements may be obtained by contacting our Customer Relationship Center at 1-833-807-3673. What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your store’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Customer Relationship Center at 1-833-807-3673 and one of our representatives will be happy to assist you. If you wish to contact Lincoln, contact information is available at Lincoln.com/support. For the hearing impaired, call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V484. Thank you for your attention to this important matter. Lincoln © Copyright 2022 Lincoln A Ford Motor Company Brand 10916 22S47 LNI/DTB1ESS476 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de seguridad 22S47 / Campaña 22V484 de la NHTSA 2021 Corsair Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Lincoln ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? En caso de falla del motor, podría fugar aceite del motor o vapor de combustible y acumularse bajo el cofre de su vehículo. ¿Qué riesgo existe? El aceite del motor o vapor de combustible que se acumula cerca de una superficie suficientemente caliente podría encenderse, lo cual generaría un incendio bajo el cofre, junto con aumentar el riesgo de sufrir lesiones. ¿Qué harán Lincoln y su distribuidor? Lincoln ha autorizado a su minorista a modificar el protector bajo el motor delantero y el sistema del obturador activo de la parrilla, sin costo alguno (piezas y mano de obra), para asegurar un flujo de aire positivo en el compartimiento del motor en todo momento durante el funcionamiento del vehículo. Para su comodidad, Lincoln ha autorizado a su minorista a proporcionarle el servicio de retiro y entrega del vehículo, además de un vehículo de alquiler de forma gratuita. ¿Cuánto tiempo tomará? El tiempo necesario para esta reparación es entre 1.2 y 1.7 horas (dependiendo del vehículo). Sin embargo, debido a los requisitos de planificación de servicio, es posible que su minorista tarde un poco más. ¿Qué debe hacer? Llame a su minorista lo antes posible para programar una cita de servicio para realizar la Campaña 22S47. Proporcione el VIN a su minorista, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de seguridad, Lincoln no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su minorista a fin de programar una cita para solucionar este problema lo más pronto posible. Si siente ruidos inesperados del motor, si experimenta una reducción del par de torsión del motor o si ve humo proveniente del compartimiento del motor, estacione el vehículo en un lugar seguro y apague el motor tan pronto sea posible. Los propietarios de vehículos Lincoln que se ven afectados por esta campaña tienen la opción de solicitar el servicio complementario de retiro y entrega Lincoln con un vehículo Lincoln para uso durante el servicio. Solicite el servicio de retiro y entrega Lincoln a través de su distribuidor si desea aprovechar esta oportunidad. Si aún no tiene un minorista para realizar el servicio, puede acceder a Lincoln.com/support para conocer las direcciones de los minoristas, ver mapas y obtener las instrucciones para llegar. Lincoln le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos necesarios para llevar a cabo el trabajo. Lincoln puede negar la cobertura en caso de que el vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que gestione la organización para realizar esta campaña lo antes posible. 3 of 4 A/3/000001/1 10916 22S47 LNI/DTB1ESS476 Agosto de 2022 Lincoln P. O. Box 1904 Dearborn, Michigan 48121 1904 􀀁 􀀁 􀀁 © Copyright 2022 Lincoln Una marca de Ford Motor Company 􀀭􀀉􀀉􀀃􀀈􀀆􀀈􀀄􀀇􀀄􀀆􀀊􀀄􀀭 771646252482 A/3/000001/1 􀀰􀀱􀀱􀀰􀀯􀀰􀀰􀀮􀀱􀀯􀀰􀀯􀀯􀀯􀀯􀀯􀀱􀀱􀀯􀀱􀀯􀀮􀀰􀀰􀀱􀀰􀀮􀀮􀀮􀀯􀀯􀀰􀀯􀀯􀀮􀀮􀀮􀀱􀀰􀀰􀀯􀀯􀀱􀀮􀀮􀀰􀀰􀀱􀀰􀀯􀀯􀀱􀀮􀀮􀀯􀀰􀀱􀀰􀀱􀀯􀀰􀀮􀀰􀀯􀀯 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Qué debe hacer? (continuación) Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación Lincoln Way. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras características, como control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. ¿Necesita un vehículo de alquiler? Su minorista está autorizado a ofrecerle un vehículo de alquiler para su transporte personal sin costo (excepto combustible, seguro y peajes) mientras su vehículo se encuentre en reparación. Comuníquese con su minorista para conocer las pautas y limitaciones. Nota: Es posible que no haya un vehículo exactamente equivalente para alquiler. ¿Ha pagado anteriormente por esta reparación? Si ha pagado anteriormente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Solo se otorgarán reembolsos por servicios relacionados con la modificación del protector bajo el motor delantero y el sistema del obturador activo de la parrilla. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su minorista. Para solicitar un reembolso directamente a Lincoln, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Lincoln a P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con nuestro Centro de Relación con Clientes al 1-833-807-3673 para obtener información detallada relacionada con el programa de reembolso de Lincoln y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su tienda para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes al 1-833-807-3673 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con Lincoln, la información de contacto se encuentra disponible en Lincoln.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). Si aun así tiene problemas para reparar su vehículo en un periodo de tiempo razonable o sin costo, puede escribir al Administrador de National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, llamar a la Línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar NHTSA.gov. Referencia: Campaña de seguridad 22V484 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Lincoln 4 of 4 A/4/000001/1 10916 22S47 LNI/DTB1ESS476 © Copyright 2022 Lincoln Una marca de Ford Motor Company August 2022 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S47 / NHTSA Recall 22V484 2020 Escape Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? In the event of an engine failure, engine oil and/or fuel vapor may leak and accumulate under the hood of your vehicle. What is the risk? Engine oil and/or fuel vapor that accumulates near a combustible source may ignite, increasing the risk of a fire. What will Ford and your dealer do? Ford Motor Company has authorized your dealer to modify the front under engine shield and the active grille shutter system free of charge (parts and labor) to ensure positive air flow in the engine compartment at all times during vehicle operation. For your convenience, Ford has authorized your dealer to provide you with vehicle pick-up and delivery and a rental vehicle free of charge. How long will it take? The time needed for this repair is between 0.4 and 1.0 hour (depending on the vehicle). However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. What should you do? Please call your dealer without delay and request a service date for Recall 22S47. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. If you hear unexpected engine noises, experience a reduction in engine torque, or see smoke coming from the engine compartment, please park your vehicle safely and shut off the engine as promptly as possible. Ford owners affected by this recall have the option of requesting complimentary Pickup & Delivery service with a Ford vehicle for use during service. Please request Ford Pickup & Delivery through your dealer if you would like to take advantage of this option. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible. © Copyright 2022 Ford Motor Company 8480J 22S47 ENI/DTB122S471 􀀁􀀁 􀀁 1 of 4 A/1/000001/1 􀀭􀀉􀀉􀀃􀀈􀀆􀀈􀀄􀀈􀀇􀀂􀀅􀀋􀀭 771646265039 A/1/000001/1 􀀮􀀱􀀰􀀰􀀯􀀱􀀱􀀰􀀰􀀰􀀰􀀮􀀯􀀱􀀰􀀮􀀯􀀱􀀮􀀱􀀰􀀱􀀮􀀮􀀮􀀯􀀱􀀰􀀱􀀰􀀮􀀮􀀮􀀮􀀱􀀮􀀰􀀰􀀰􀀰􀀮􀀱􀀰􀀰􀀮􀀯􀀱􀀯􀀰􀀰􀀱􀀰􀀰􀀰􀀰􀀰􀀱􀀰􀀮􀀱􀀯􀀮􀀱􀀱􀀮 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 What should you do? (continued) Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Do you need a rental vehicle? Your dealer is authorized to provide a rental vehicle for your personal transportation at no charge (except for fuel and insurance) while your vehicle is at the dealership for repairs. Please see your dealer for guidelines and limitations. Note: A “Like for Like” vehicle may not be available for rental. Have you previously paid for this repair? If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to the modification of the engine front undershield and active grille shutter system. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-833-807-3673. What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-833-807-3673 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 22V484. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2022 Ford Motor Company 8480J 22S47 ENI/DTB122S471 2 of 4 A/2/000001/1 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de seguridad 22S47 / Campaña 22V484 de la NHTSA 2020 Escape Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU. Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? En caso de falla del motor, podría fugar aceite del motor o vapor de combustible y acumularse bajo el cofre de su vehículo. ¿Qué riesgo existe? El aceite del motor o vapor de combustible que se acumula cerca de una superficie suficientemente caliente podría encenderse, lo cual generaría un incendio bajo el cofre, junto con aumentar el riesgo de sufrir lesiones. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company ha autorizado a su distribuidor a modificar el protector bajo el motor delantero y el sistema del obturador activo de la parrilla, sin costo alguno (piezas y mano de obra), para asegurar un flujo de aire positivo en el compartimiento del motor en todo momento durante el funcionamiento del vehículo. Para su comodidad, Ford Motor Company ha autorizado a su distribuidor a proporcionarle el servicio de retiro y entrega del vehículo, además de un vehículo de alquiler de forma gratuita. ¿Cuánto tiempo tomará? El tiempo necesario para esta reparación es entre 0.4 y 1.0 hora (dependiendo del vehículo). Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. ¿Qué debe hacer? Llame a su distribuidor lo antes posible y solicite una cita de servicio para llevar a cabo la Campaña 22S47. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de seguridad, Ford no ha emitido instrucciones de dejar manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Si siente ruidos inesperados del motor, si experimenta una reducción del par de torsión del motor o si ve humo proveniente del compartimiento del motor, estacione el vehículo en un lugar seguro y apague el motor tan pronto sea posible. Los propietarios de vehículos Ford que se ven afectados por esta campaña tienen la opción de solicitar el servicio complementario de retiro y entrega con un vehículo Ford para uso durante el servicio. Solicite el servicio de retiro y entrega Ford a través de su distribuidor si desea aprovechar esta opción. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos necesarios para llevar a cabo el trabajo. Ford Motor Company puede negar la cobertura en caso de que el vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que realice esta campaña lo antes posible. 3 of 4 A/3/000001/1 8480J 22S47 ENI/DTB122S471 Agosto de 2022 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 􀀁 􀀁 􀀁 © Copyright 2022 Ford, División de Servicio al Cliente 􀀭􀀉􀀉􀀃􀀈􀀆􀀈􀀄􀀈􀀇􀀂􀀅􀀋􀀭 771646265039 A/3/000001/1 􀀮􀀱􀀰􀀰􀀯􀀱􀀱􀀰􀀰􀀰􀀰􀀮􀀯􀀱􀀰􀀮􀀯􀀱􀀮􀀱􀀰􀀱􀀮􀀮􀀮􀀯􀀱􀀰􀀱􀀰􀀮􀀮􀀮􀀮􀀱􀀮􀀰􀀰􀀰􀀰􀀮􀀱􀀰􀀰􀀮􀀯􀀱􀀯􀀰􀀰􀀱􀀰􀀰􀀰􀀰􀀰􀀱􀀰􀀮􀀱􀀯􀀮􀀱􀀱􀀮 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 ¿Qué debe hacer? (continuación) Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. ¿Necesita un vehículo de alquiler? Su distribuidor está autorizado a ofrecerle un vehículo de alquiler para su transporte personal sin costo (excepto el combustible y el seguro) mientras su vehículo se encuentre en reparación. Comuníquese con su distribuidor para conocer las pautas y limitaciones. Nota: Es posible que no haya un vehículo exactamente equivalente para alquiler. ¿Ha pagado anteriormente por esta reparación? Si ha pagado anteriormente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Solo se otorgarán reembolsos por servicios relacionados con la modificación del protector bajo el motor delantero y el sistema del obturador activo de la parrilla. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-833-807-3673 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. ¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. ¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-833-807-3673 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). Si aun así tiene problemas para reparar su vehículo en un periodo de tiempo razonable o sin costo, puede escribir al Administrador de National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, llamar a la Línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar NHTSA.gov. Referencia: Campaña de seguridad 22V484 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 8480J 22S47 ENI/DTB122S471 © Copyright 2022 Ford, División de Servicio al Cliente

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 Copyright 2022 Ford Motor Company David J. Johnson Ford Motor Company Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division August 10, 2022 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S47 – Supplement #2 Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022 Model Year Maverick Vehicles Equipped with a 2.5L HEV/PHEV Engine Under Hood Fire REF: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S47- Supplement #1 Dated July 29, 2022 New! REASON FOR THIS SUPPLEMENT  Pick-up and Delivery is now available and can be combined with rental.  Rentals: Rental vehicles are now pre-approved for 1-day.  Labor Operations: New labor operation codes have been added to support vehicle pick-up and delivery allowances. AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Corsair 2021-2022 Louisville October 24, 2019 through June 13, 2022 Escape 2020-2022 January 09, 2019 through June 13, 2022 Maverick 2022 Hermosillo February 03, 2021 through July 07, 2022 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL Isolated engine manufacturing issues have resulted in 2.5L HEV/PHEV engine failures involving engine block or oil pan breach. The fluid dynamics induced by the under engine shield and Active Grille Shutter (AGS) system could increase the likelihood of engine oil and/or fuel vapor expelled during an engine block or oil pan breach accumulating near sources of ignition, primarily expected to be the exhaust system. Engine oil and/or fuel vapor that accumulates near an ignition source, may ignite resulting in an under hood fire, and increasing the risk of injury. SERVICE ACTION Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to modify the front under engine shield by creating additional drain holes and modify the AGS system by removing 4 blinds. This service must be performed on all affected vehicles at no charge to the vehicle owner.  Copyright 2022 Ford Motor Company OWNER NOTIFICATION MAILING SCHEDULE Owner letters are expected to be mailed the week of August 8, 2022. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. New! ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Attachment IV: Vehicle Pick-Up and Delivery Record Owner Notification Letters Recall Reimbursement Plan QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, David J. Johnson  Copyright 2022 Ford Motor Company ATTACHMENT I Page 1 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S47 – Supplement #2 Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022 Model Year Maverick Vehicles Equipped with a 2.5L HEV/PHEV Engine – Under Hood Fire OASIS ACTIVATION OASIS was activated on July 8, 2022. For vehicles that were added to this program under Supplement #1, OASIS was activated on July 29, 2022. FSA VIN LISTS ACTIVATION FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com on July 8, 2022. FSA VIN Lists were available for the vehicles that were added to the program under Supplement #1 on July 29, 2022. Owner names and addresses will be available by August 23, 2022. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. SOLD VEHICLES  Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.  Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.  Correct other affected vehicles identified in OASIS which are brought to your dealership.  Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES  Correct all affected units in your new vehicle inventory before delivery.  Use OASIS to identify any affected vehicles in your used vehicle inventory. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. TITLE BRANDED / SALVAGED VEHICLES Affected title branded and salvaged vehicles are eligible for this recall.  Copyright 2022 Ford Motor Company ATTACHMENT I Page 2 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S47 – Supplement #2 Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022 Model Year Maverick Vehicles Equipped with a 2.5L HEV/PHEV Engine – Under Hood Fire OWNER REFUNDS  This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.  Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251.  Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.  Refunds will only be provided for the cost associated with the modification of the front under engine shield and AGS system. New! RENTAL VEHICLES Dealers are pre-approved for up to one day for a comparable rental vehicle (no SSSC contact required). Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day the vehicle is at the dealership for the repair. Prior approval for more than one rental day is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate. New! PICK-UP AND DELIVERY All customers affected by this recall have the option of complimentary Vehicle Pick-Up & Delivery service (at participating dealers). Pick-Up and Delivery may also be combined with a rental vehicle for one day. Claim any additional rental days approved by the SSSC as instructed. Dealers are authorized to claim unique services for completing this program, including:  Dealers are authorized to claim one-half labor hour per repair for vehicle pick-up and delivery services.  Dealers must retain a Vehicle Pick-Up and Delivery Record with the repair order documentation. Refer to the Claims Preparation and Submission section and Attachment IV for details. LINCOLN PICK-UP AND DELIVERY Owners of 2017 MY and newer Lincoln vehicles have the option of requesting pick-up and delivery service with a Lincoln loaner (up to 2 days), from their dealership. For details, reference EFC08749, 2021 Lincoln Pick-Up & Delivery Updates. ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows:  For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.  Copyright 2022 Ford Motor Company ATTACHMENT I Page 3 of 3 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S47 – Supplement #2 Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022 Model Year Maverick Vehicles Equipped with a 2.5L HEV/PHEV Engine – Under Hood Fire ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) (continued)  For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles o Lincoln vehicles – 4 years or 50,000 miles  For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair. New! CLAIMS PREPARATION AND SUBMISSION  Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number (22S47) is the sub code. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.  Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button.  Rentals: For rental vehicle claiming, follow Extended Service Plan (ESP) guidelines for dollar amounts. Enter the total amount of the rental expense under Miscellaneous Expense code RENTAL.  Refunds: Submit refunds on a separate repair line. – Program Code: 22S47 – Misc. Expense: ADMIN – Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs. o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim.  Provision for Locally Obtained Supplies: 1-3/4 inch (44 mm) Bi-Metal Hole Saw with arbor and pilot bit. Submit on the same line as the repair. NOTE: This is a one-time charge per dealer as the tool can be used on multiple vehicles. Do not charge this amount more than once. – Program Code: 22S47 – Misc. Expense: OTHER – Misc. Expense: Claim up to $20.00  Lincoln Pick-Up & Delivery: Claims for Lincoln Pick-Up & Delivery with a Lincoln loaner (up to 2 days) should be submitted on a separate line from the FSA. Refer to EFC08749, 2021 Lincoln Pick-Up & Delivery Updates for details.  Copyright 2022 Ford Motor Company ATTACHMENT II Page 1 of 1 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 22S47 – Supplement #2 Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022 Model Year Maverick Vehicles Equipped with a 2.5L HEV/PHEV Engine – Under Hood Fire New! LABOR ALLOWANCES Description Vehicle Labor Operation Labor Time Remove Four AGS Blinds and Drill Holes in the Engine Front Undershield Corsair 22S47B 1.2 Hours Extra Time to Perform the 360 Degree View Camera Alignment (As Needed) 22S47C 0.5 Hours Remove Four AGS Blinds and Drill Holes in the Engine Front Undershield Escape 22S47D 1.0 Hours Maverick 22S47E 0.4 Hours Vehicle Pick-Up and Delivery Allowance: NOTE: This allowance is for dealer-performed vehicle pick-up/delivery for dealership repairs only. Can only be claimed once, regardless of outstanding FSA’s repaired. (Does Not Close the Recall). 22S47PP 0.5 Hours PARTS REQUIREMENTS / ORDERING INFORMATION Parts are not required to complete this repair. See CLAIMS PREPARATION AND SUBMISSION section for locally obtained supply. ATTACHMENT III PAGE 1 OF 9 SAFETY RECALL 22S47-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 CERTAIN 2021-2022 MODEL YEAR CORSAIR, 2020-2022 MODEL YEAR ESCAPE AND 2022 MODEL YEAR MAVERICK VEHICLES EQUIPPED WITH A 2.5L HEV/PHEV ENGINE — UNDER HOOD FIRE SERVICE PROCEDURE NOTE: Set the Air Conditioning (AC) to max when bringing the vehicle into the garage to ensure the Active Grille Shutters (AGS) blinds will be open. Escape and Corsair Vehicles Only 1. Remove the Front Bumper Cover. Please follow the Workshop Manual (WSM) procedures in Section 501-19. All Vehicles 2. Remove the four required shutter blinds. See Figures 1, 2, 3 and 4. • First, bend the shutter blind at center and pull toward the front of the vehicle, then remove the OUTBOARD side tab from hole in housing. • Second, pull to dislodge the INBOARD side tabs via pulling toward outboard the side of vehicle and remove the shutter blind. • Third, verify all remaining shutter blinds move and do not bind. NOTE: Maverick shutter blinds can be removed through the bumper cover opening. NOTE: AGS assembly removed from the vehicle for clarity. 22325A TOP SHUTTER BLINDS TO REMOVE (SECOND ONE FROM THE BOTTOM) SHUTTER BLINDS TO REMOVE (SECOND ONE FROM THE BOTTOM) FIGURE 1 ATTACHMENT III PAGE 2 OF 9 SAFETY RECALL 22S47-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22325B OUTBOARD SHUTTER BLIND TAB FIGURE 2 STUD FOR MISSING NUT 22325C INBOARD SHUTTER BLIND TABS FIGURE 3 NOTE: AGS assembly removed from the vehicle for clarity. NOTE: AGS assembly removed from the vehicle for clarity. ATTACHMENT III PAGE 3 OF 9 SAFETY RECALL 22S47-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 Escape and Corsair Vehicles Only 3. Reinstall the Front Bumper Cover. Please follow the WSM procedures in Section 501-19. • Do not reinstall the engine front undershield at this time. Maverick Vehicles Only 4. Remove the Engine Front Undershield. Please follow the WSM procedures in Section 501-02. All Vehicles IMPORTANT: The Ford logo, the part numbers and the side of the engine front undershield that is rough to the touch must be facing up. 5. Place the engine front undershield engine side facing up on a work bench. NOTE: The engine front undershield features and indentations will be used to locate the areas to be cut out. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22325D REMOVED SHUTTER BLINDS REMOVED SHUTTER BLINDS FIGURE 4 Completed AGS Assembly Modification NOTE: AGS assembly removed from the vehicle for clarity. ATTACHMENT III PAGE 4 OF 9 SAFETY RECALL 22S47-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 6. Using a liquid paint marker or equivalent, draw a line on the engine front undershield along the flat inner edge of the indentation as shown in Figure 5. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22325E DRAW A LINE ALONG THE FLAT PORTION OF THE UNDERSHIELD INDENTATION FIGURE 5 7. Using a liquid paint marker or equivalent and a flat edge, draw a line from the right edge of the indent to the line made in the prior step (1). Draw a line from the indent corner to the opposite side of the indentation (2). See Figure 6. STUD FOR MISSING NUT 22325F 1 2 RIGHT EDGE OF THE INDENT INDENT CORNER LINE MADE IN PRIOR STEP OPPOSITE SIDE OF THE INDENTATION FIGURE 6 ATTACHMENT III PAGE 5 OF 9 SAFETY RECALL 22S47-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 8. Using a liquid paint marker or equivalent, put a mark at the half way point on the indent bottom line and on the indent corner line (right side). See Figure 7. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22325G HALF WAY POINT MARKS INDENT BOTTOM LINE INDENT CORNER LINE FIGURE 7 NOTE: If a cutout is present in this area, Proceed to Step 11. 9. Using a liquid paint marker or equivalent and a flat edge, draw 3 lines using the flat side of the indentations shown. See Figure 8. STUD FOR MISSING NUT 22325H FLAT EDGE FLAT EDGE FLAT EDGE FIGURE 8 ATTACHMENT III PAGE 6 OF 9 SAFETY RECALL 22S47-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 10. Draw a line 4 in (102 mm) up from the bottom line. See Figure 9. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22325I 4 INCH (102 MM) BOTTOM LINE FIGURE 9 11. Find the center of the cutout and draw a line for vertical center. Measure from the bottom edge of the cut out 1.5 in (38 mm). See Figure 10. STUD FOR MISSING NUT 22325J 1.5 INCH (38 MM) CENTER OF CUTOUT VERTICAL CENTER LINE FIGURE 10 ATTACHMENT III PAGE 7 OF 9 SAFETY RECALL 22S47-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 12. Measure 9.25 in (235 mm) from the cut out and 6.5 in (152 mm) from the edge of the shield. See Figure 11. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22325K 6.5 INCH (152 MM) 9.24 INCH (235 MM) FIGURE 11 NOTE: The use of a Bi-Metal Hole Saw is recommended as the teeth are less aggressive. NOTE: Use a wood backing when cutting and drilling through the underbody shield. NOTE: If a cutout is present in this area, Proceed to Step 15. 13. On the square mark in the center, using a 1-3/4 inch (44 mm) Bi-Metal Hole Saw with arbor and pilot bit, drill a hole in each corner keeping the hole saw within the square marking. See Figure 12. 22325L SQUARE MARK IN THE CENTER FIGURE 12 ATTACHMENT III PAGE 8 OF 9 SAFETY RECALL 22S47-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 14. Using a straight edge and a utility knife, cut out the underbody shield material left between the 4 holes made within the square. See Figure 13. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22325M KEEP MATERIAL AT ALL 4 CORNERS FIGURE 13 15. Using a 1-3/4 inch (44 mm) Bi-Metal Hole Saw with arbor and pilot bit, drill out the remaining 5 holes. See Figure 14. 22325N FIGURE 14 ATTACHMENT III PAGE 9 OF 9 SAFETY RECALL 22S47-S2 CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 08/2022 16. Using a utility knife, clean up any burrs and stray pieces of underbody shield material in any holes drilled. See Figure 15. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22325O FIGURE 15 17. Install the Engine Front Undershield. Please follow the WSM procedures in Section 501-02. Completed Engine Front Undershield Modification 22325P FIGURE 16 ATTACHMENT IV Page 1 of 1 NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S47 – Supplement #2 Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022 Model Year Maverick Vehicles Equipped with a 2.5L HEV/PHEV Engine – Underhood Fire VEHICLE PICK-UP AND DELIVERY RECORD VIN ____________________________ received pick-up and/or delivery service As outlined for the 22S47 Field Service Action program. ☐ Pick-Up – Date: _______________ ☐ Delivery – Date: _______________ Repair Order # Repair Order Date Service Manager Signature Date Ford Motor Company Recall Reimbursement Plan for 22S47 – Supplement #2 Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or from the dealers. Regarding the specific reimbursement plan for Recall # 22S47, owners who have paid for service to remedy the defect or noncompliance must have had that service performed prior to August 29, 2022. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency situation, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in May 2021. The following is the text of that letter and the Plan: General Recall Reimbursement Plan (As submitted to the NHTSA) Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safely-related defects or noncompliances pursuant to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission. Reimbursement Notification Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners, and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address: Ford Motor Company P.O. Box 6251 Dearborn, MI 48121-6251 Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency. Version 04-23-19 Version 04-23-19 Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or • The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste) and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1). Entities Authorized to Provide Reimbursement Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall, and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. Required Documentation The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted: • Claimant name and address • Vehicle make, model, and model year • Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size and TIN (DOT code) • Identification of the recall number (either the Ford recall number or the NHTSA recall number) • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement. • If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in denial of the reimbursement request. Version 04-23-19 Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-484 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : AUG 11, 2022 NHTSA Recall No. : 22V-484 Manufacturer Recall No. : 22S47 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 101,076 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Lincoln Corsair Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The affected components were introduced into production on 01/09/19 (earliest production date for 2020MY Escape) and were taken out of production on 06/13/22 (latest production date for 2022MY Corsair and Escape). Affected vehicles are equipped with 2.5L HEV or PHEV engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : OCT 24, 2019 – JUN 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-484 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 Ford Maverick Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The affected components were introduced into production on 01/09/19 (earliest production date for 2020MY Escape) and were taken out of production on 06/13/22 (latest production date for 2022MY Corsair and Escape). Affected vehicles are equipped with 2.5L HEV or PHEV engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : FEB 03, 2021 – JUL 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2020-2022 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The affected components were introduced into production on 01/09/19 (earliest production date for 2020MY Escape) and were taken out of production on 06/13/22 (latest production date for 2022MY Corsair and Escape). Affected vehicles are equipped with 2.5L HEV or PHEV engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : JAN 19, 2019 – JUN 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In the event of an engine failure, significant quantities of engine oil and/or fuel vapor may be released into the under hood environment and may migrate to and/or accumulate near ignition sources resulting in potential under hood fire, localized melting of components, or smoke. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 22V-484 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : Engine oil and/or fuel vapor that accumulates near a sufficiently hot surface, below the combustion initiation flame speed, may ignite resulting in an under hood fire, and increasing the risk of injury. Description of the Cause : Isolated engine manufacturing issues have resulted in 2.5L HEV/PHEV engine failures involving engine block or oil pan breach. The fluid dynamics induced by the Under Engine Shield and Active Grille Shutter system could increase the likelihood of engine oil and/or fuel vapor expelled during an engine block or oil pan breach accumulating near sources of ignition, primarily expected to be the exhaust system. Identification of Any Warning that can Occur : Engine failure is expected to produce loud noises (example: metal-to-metal clank) audible to the vehicle’s occupants. An engine failure will also result in a reduction in engine torque. In Owner Letters mailed to customers, Ford will advise customers to safely park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected torque reduction, or seeing smoke from the engine compartment. Involved Components : Component Name 1 : SHLD ASY ENG SPLS Component Description : UNDER ENGINE SHIELD Component Part Number : LX6B-6B629-E* Component Name 2 : STRUC FRT END BLSTR – Corsair and Escape Component Description : ACTIVE GRILLE SHUTTER – Corsair and Escape Component Part Number : LX6B-A14E166-B* Component Name 3 : STRUC FRT END BLSTR – Maverick Component Description : ACTIVE GRILLE SHUTTER – Maverick Component Part Number : NZ6B-A14E166-A* Supplier Identification : Component Manufacturer Name : Ford Motor Company Address : 1 American Road Part 573 Safety Recall Report 22V-484 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Dearborn Michigan 48126 Country : United States Chronology : On May 4, 2022, an issue pertaining to 2.5L HEV and PHEV under hood fires was brought to Ford’s Critical Concern Review Group (CCRG) for review. From May 4-June 8, 2022, Ford’s Critical Concern Review Group (CCRG) data analysis revealed 19 field reports of under hood fire or smoke for 2.5L HEV/PHEV vehicles. These reports were reviewed at a June 8, 2022 meeting. On June 8, 2022, Ford’s CCRG initiated a stop ship and in-transit stop ship for all affected vehicles. Through the remainder of June 2022, Ford continued to research the concern to better understand the reports, trends amongst the reports, scope the population, and understand potential causal factors. As of June 22, 2022, Ford’s CCRG has identified 23 warranty and field reports globally of under hood fire or smoke on 2.5L HEV/PHEV engines after a suspected block or oil pan breach. The date range of identified reports is April 5, 2021 through May 19, 2022. Of the 23 reports, Ford’s CCRG has categorized the warranty and field reports as: nine describing under hood or vehicle fire, six reporting localized under hood melting, seven describing under hood smoke, and one that did not contain sufficient detail to characterize. The current global 2020-2022MY 2.5L HEV/PHEV rates amongst affected models for block or oil pan breach are 0.17 R/1000, of which 0.08 R/1000 include reports of under hood fire and/or smoke. Based on elevated occurrences of 2.5L HEV/PHEV under hood fires, the Ford’s CCRG and Technical Review Group recommended a safety recall for the affected vehicles. On June 29, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accident or injury related to this condition. July 15, 2022: Ford amended the volume of affected vehicles from 100,689 to 101,076 based on clarification of vehicle history information from Hermosillo Assembly Plant. Part 573 Safety Recall Report 22V-484 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the Under Engine Shield and Active Grille Shutter modified. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be August 22, 2022. Ford will forward a copy of the notification letters to dealers and to the agency when available. How Remedy Component Differs from Recalled Component : The Under Engine Shield and Active Grille Shutter are modified to redirect and/or purge the engine compartment of engine oil and/or fuel vapor from known ignition sources to reduce the opportunity for under hood fire. The Under Engine Shield modification adds additional drain holes. The Active Grille Shutter modification ensures purge air flow through the engine compartment and reduced under hood temperatures during forward motion and/or cooling fan operation. Component Name: SHLD ASY ENG SPLS Component Description: UNDER ENGINE SHIELD Component Part Number: LX6B-6B629-E* Component Name: STRUC FRT END BLSTR – Corsair and Escape Component Description: ACTIVE GRILLE SHUTTER – Corsair and Escape Component Part Number: LX6B-A14E166-B* Component Name: STRUC FRT END BLSTR – Maverick Component Description: ACTIVE GRILLE SHUTTER – Maverick Component Part Number: NZ6B-A14E166-A* Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Part 573 Safety Recall Report 22V-484 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Recall Schedule : Notification to dealers is expected to occur on July 08, 2022. Mailing of owner notification letters is expected to begin August 13, 2022 and is expected to be completed by August 19, 2022. Planned Dealer Notification Date : JUL 08, 2022 – JUL 08, 2022 Planned Owner Notification Date : AUG 13, 2022 – AUG 19, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-484 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : JUL 07, 2022 NHTSA Recall No. : 22V-484 Manufacturer Recall No. : 22S47 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 100,689 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Lincoln Corsair Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The affected components were introduced into production on 01/09/19 (earliest production date for 2020MY Escape) and were taken out of production on 06/13/22 (latest production date for 2022MY Corsair and Escape). Affected vehicles are equipped with 2.5L HEV or PHEV engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : OCT 24, 2019 – JUN 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-484 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2022 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The affected components were introduced into production on 01/09/19 (earliest production date for 2020MY Escape) and were taken out of production on 06/13/22 (latest production date for 2022MY Corsair and Escape). Affected vehicles are equipped with 2.5L HEV or PHEV engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : JAN 19, 2019 – JUN 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2022 Ford Maverick Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The affected components were introduced into production on 01/09/19 (earliest production date for 2020MY Escape) and were taken out of production on 06/13/22 (latest production date for 2022MY Corsair and Escape). Affected vehicles are equipped with 2.5L HEV or PHEV engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : FEB 03, 2021 – JUN 08, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In the event of an engine failure, significant quantities of engine oil and/or fuel vapor may be released into the under hood environment and may migrate to and/or accumulate near ignition sources resulting in potential under hood fire, localized melting of components, or smoke. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 22V-484 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : Engine oil and/or fuel vapor that accumulates near a sufficiently hot surface, below the combustion initiation flame speed, may ignite resulting in an under hood fire, and increasing the risk of injury. Description of the Cause : Isolated engine manufacturing issues have resulted in 2.5L HEV/PHEV engine failures involving engine block or oil pan breach. The fluid dynamics induced by the Under Engine Shield and Active Grille Shutter system could increase the likelihood of engine oil and/or fuel vapor expelled during an engine block or oil pan breach accumulating near sources of ignition, primarily expected to be the exhaust system. Identification of Any Warning that can Occur : Engine failure is expected to produce loud noises (example: metal-to-metal clank) audible to the vehicle’s occupants. An engine failure will also result in a reduction in engine torque. In Owner Letters mailed to customers, Ford will advise customers to safely park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected torque reduction, or seeing smoke from the engine compartment. Involved Components : Component Name 1 : SHLD ASY ENG SPLS Component Description : UNDER ENGINE SHIELD Component Part Number : LX6B-6B629-E* Component Name 2 : STRUC FRT END BLSTR – Corsair and Escape Component Description : ACTIVE GRILLE SHUTTER – Corsair and Escape Component Part Number : LX6B-A14E166-B* Component Name 3 : STRUC FRT END BLSTR – Maverick Component Description : ACTIVE GRILLE SHUTTER – Maverick Component Part Number : NZ6B-A14E166-A* Supplier Identification : Component Manufacturer Name : Ford Motor Company Address : 1 American Road Part 573 Safety Recall Report 22V-484 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Dearborn Michigan 48126 Country : United States Chronology : On May 4, 2022, an issue pertaining to 2.5L HEV and PHEV under hood fires was brought to Ford’s Critical Concern Review Group (CCRG) for review. From May 4-June 8, 2022, Ford’s Critical Concern Review Group (CCRG) data analysis revealed 19 field reports of under hood fire or smoke for 2.5L HEV/PHEV vehicles. These reports were reviewed at a June 8, 2022 meeting. On June 8, 2022, Ford’s CCRG initiated a stop ship and in-transit stop ship for all affected vehicles. Through the remainder of June 2022, Ford continued to research the concern to better understand the reports, trends amongst the reports, scope the population, and understand potential causal factors. As of June 22, 2022, Ford’s CCRG has identified 23 warranty and field reports globally of under hood fire or smoke on 2.5L HEV/PHEV engines after a suspected block or oil pan breach. The date range of identified reports is April 5, 2021 through May 19, 2022. Of the 23 reports, Ford’s CCRG has categorized the warranty and field reports as: nine describing under hood or vehicle fire, six reporting localized under hood melting, seven describing under hood smoke, and one that did not contain sufficient detail to characterize. The current global 2020-2022MY 2.5L HEV/PHEV rates amongst affected models for block or oil pan breach are 0.17 R/1000, of which 0.08 R/1000 include reports of under hood fire and/or smoke. Based on elevated occurrences of 2.5L HEV/PHEV under hood fires, the Ford’s CCRG and Technical Review Group recommended a safety recall for the affected vehicles. On June 29, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accident or injury related to this condition. Part 573 Safety Recall Report 22V-484 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the Under Engine Shield and Active Grille Shutter modified. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be August 22, 2022. Ford will forward a copy of the notification letters to dealers and to the agency when available. How Remedy Component Differs from Recalled Component : The Under Engine Shield and Active Grille Shutter are modified to redirect and/or purge the engine compartment of engine oil and/or fuel vapor from known ignition sources to reduce the opportunity for under hood fire. The Under Engine Shield modification adds additional drain holes. The Active Grille Shutter modification ensures purge air flow through the engine compartment and reduced under hood temperatures during forward motion and/or cooling fan operation. Component Name: SHLD ASY ENG SPLS Component Description: UNDER ENGINE SHIELD Component Part Number: LX6B-6B629-E* Component Name: STRUC FRT END BLSTR – Corsair and Escape Component Description: ACTIVE GRILLE SHUTTER – Corsair and Escape Component Part Number: LX6B-A14E166-B* Component Name: STRUC FRT END BLSTR – Maverick Component Description: ACTIVE GRILLE SHUTTER – Maverick Component Part Number: NZ6B-A14E166-A* Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Part 573 Safety Recall Report 22V-484 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Recall Schedule : Notification to dealers is expected to occur on July 08, 2022. Mailing of owner notification letters is expected to begin August 08, 2022 and is expected to be completed by August 12, 2022. Planned Dealer Notification Date : JUL 08, 2022 – JUL 08, 2022 Planned Owner Notification Date : AUG 08, 2022 – AUG 12, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-484 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : JUL 27, 2022 NHTSA Recall No. : 22V-484 Manufacturer Recall No. : 22S47 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 101,076 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Lincoln Corsair Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The affected components were introduced into production on 01/09/19 (earliest production date for 2020MY Escape) and were taken out of production on 06/13/22 (latest production date for 2022MY Corsair and Escape). Affected vehicles are equipped with 2.5L HEV or PHEV engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : OCT 24, 2019 – JUN 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-484 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2022 Ford Escape Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The affected components were introduced into production on 01/09/19 (earliest production date for 2020MY Escape) and were taken out of production on 06/13/22 (latest production date for 2022MY Corsair and Escape). Affected vehicles are equipped with 2.5L HEV or PHEV engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : JAN 19, 2019 – JUN 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2022 Ford Maverick Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC Descriptive Information : The affected components were introduced into production on 01/09/19 (earliest production date for 2020MY Escape) and were taken out of production on 06/13/22 (latest production date for 2022MY Corsair and Escape). Affected vehicles are equipped with 2.5L HEV or PHEV engines. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : FEB 03, 2021 – JUL 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In the event of an engine failure, significant quantities of engine oil and/or fuel vapor may be released into the under hood environment and may migrate to and/or accumulate near ignition sources resulting in potential under hood fire, localized melting of components, or smoke. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 22V-484 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : Engine oil and/or fuel vapor that accumulates near a sufficiently hot surface, below the combustion initiation flame speed, may ignite resulting in an under hood fire, and increasing the risk of injury. Description of the Cause : Isolated engine manufacturing issues have resulted in 2.5L HEV/PHEV engine failures involving engine block or oil pan breach. The fluid dynamics induced by the Under Engine Shield and Active Grille Shutter system could increase the likelihood of engine oil and/or fuel vapor expelled during an engine block or oil pan breach accumulating near sources of ignition, primarily expected to be the exhaust system. Identification of Any Warning that can Occur : Engine failure is expected to produce loud noises (example: metal-to-metal clank) audible to the vehicle’s occupants. An engine failure will also result in a reduction in engine torque. In Owner Letters mailed to customers, Ford will advise customers to safely park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected torque reduction, or seeing smoke from the engine compartment. Involved Components : Component Name 1 : SHLD ASY ENG SPLS Component Description : UNDER ENGINE SHIELD Component Part Number : LX6B-6B629-E* Component Name 2 : STRUC FRT END BLSTR – Corsair and Escape Component Description : ACTIVE GRILLE SHUTTER – Corsair and Escape Component Part Number : LX6B-A14E166-B* Component Name 3 : STRUC FRT END BLSTR – Maverick Component Description : ACTIVE GRILLE SHUTTER – Maverick Component Part Number : NZ6B-A14E166-A* Supplier Identification : Component Manufacturer Name : Ford Motor Company Address : 1 American Road Part 573 Safety Recall Report 22V-484 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Dearborn Michigan 48126 Country : United States Chronology : On May 4, 2022, an issue pertaining to 2.5L HEV and PHEV under hood fires was brought to Ford’s Critical Concern Review Group (CCRG) for review. From May 4-June 8, 2022, Ford’s Critical Concern Review Group (CCRG) data analysis revealed 19 field reports of under hood fire or smoke for 2.5L HEV/PHEV vehicles. These reports were reviewed at a June 8, 2022 meeting. On June 8, 2022, Ford’s CCRG initiated a stop ship and in-transit stop ship for all affected vehicles. Through the remainder of June 2022, Ford continued to research the concern to better understand the reports, trends amongst the reports, scope the population, and understand potential causal factors. As of June 22, 2022, Ford’s CCRG has identified 23 warranty and field reports globally of under hood fire or smoke on 2.5L HEV/PHEV engines after a suspected block or oil pan breach. The date range of identified reports is April 5, 2021 through May 19, 2022. Of the 23 reports, Ford’s CCRG has categorized the warranty and field reports as: nine describing under hood or vehicle fire, six reporting localized under hood melting, seven describing under hood smoke, and one that did not contain sufficient detail to characterize. The current global 2020-2022MY 2.5L HEV/PHEV rates amongst affected models for block or oil pan breach are 0.17 R/1000, of which 0.08 R/1000 include reports of under hood fire and/or smoke. Based on elevated occurrences of 2.5L HEV/PHEV under hood fires, the Ford’s CCRG and Technical Review Group recommended a safety recall for the affected vehicles. On June 29, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accident or injury related to this condition. July 15, 2022: Ford amended the volume of affected vehicles from 100,689 to 101,076 based on clarification of vehicle history information from Hermosillo Assembly Plant. Part 573 Safety Recall Report 22V-484 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the Under Engine Shield and Active Grille Shutter modified. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be August 22, 2022. Ford will forward a copy of the notification letters to dealers and to the agency when available. How Remedy Component Differs from Recalled Component : The Under Engine Shield and Active Grille Shutter are modified to redirect and/or purge the engine compartment of engine oil and/or fuel vapor from known ignition sources to reduce the opportunity for under hood fire. The Under Engine Shield modification adds additional drain holes. The Active Grille Shutter modification ensures purge air flow through the engine compartment and reduced under hood temperatures during forward motion and/or cooling fan operation. Component Name: SHLD ASY ENG SPLS Component Description: UNDER ENGINE SHIELD Component Part Number: LX6B-6B629-E* Component Name: STRUC FRT END BLSTR – Corsair and Escape Component Description: ACTIVE GRILLE SHUTTER – Corsair and Escape Component Part Number: LX6B-A14E166-B* Component Name: STRUC FRT END BLSTR – Maverick Component Description: ACTIVE GRILLE SHUTTER – Maverick Component Part Number: NZ6B-A14E166-A* Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Part 573 Safety Recall Report 22V-484 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Recall Schedule : Notification to dealers is expected to occur on July 08, 2022. Mailing of owner notification letters is expected to begin August 08, 2022 and is expected to be completed by August 12, 2022. Planned Dealer Notification Date : JUL 08, 2022 – JUL 08, 2022 Planned Owner Notification Date : AUG 08, 2022 – AUG 12, 2022 * NR – Not Reported

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