Safety Recall 20S18 – Transmission Selector Lever Cable Inspection – 2020 Ford Ranger & F-150, & 2020 Expedition

“This site contains affiliate links for which OEMDTC may be compensated”

April 3, 2020 NHTSA CAMPAIGN NUMBER: 20V197000

Gear Position Display May Be Inaccurate

If the transmission selection does not match the indicated gear selection, unintended vehicle movement can occur, increasing the risk of injury or crash.

 

NHTSA Campaign Number: 20V197

Manufacturer Ford Motor Company

Components POWER TRAIN

Potential Number of Units Affected 55,158

 

Summary

Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a “police” package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.

 

Remedy

Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S18.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


April 3, 2020

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 20S18
Certain 2020 Model Year Ranger, F-150 and Police Expedition Vehicles Equipped with a 10R80 Automatic Transmission
Transmission Selector Lever Cable Inspection

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Ranger 2020 Michigan February 28, 2020 through March 18, 2020
F-150 Dearborn February 17, 2020 through March 18, 2020
Kansas City February 17, 2020 through March 22, 2020
Expedition Kentucky March 3, 2020 through March 19, 2020

 

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFETY RECALL

In some of the affected vehicles, the transmission selector lever cable adjuster locking clip may not be seated properly. This could allow the transmission to be in a gear state different than the gear shift position selected by the driver and may result in the vehicle moving in an unintended direction. This condition could also allow the driver to move the shift lever to Park and remove the ignition key with the transmission gear not in Park. Ranger vehicles that exhibit this condition may display an instrument panel warning message and a warning chime when the driver’s door is opened indicating the vehicle is not secured in Park, while allowing the key to be removed. If the parking brake is not applied, these conditions could result in unintended vehicle movement, increasing the risk of accident or injury.

The parking brake should be applied whenever the vehicle is parked prior to the vehicle repair.

 

SERVICE ACTION

DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers the week of April 6, 2020 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.

 

CUSTOMER NOTIFICATION

Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.  

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

 

Sincerely,

David J. Johnson

 


April 8, 2020

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S18
Certain 2020 Model Year Ranger, F-150 and Police Expedition Vehicles Equipped with a 10R80 Automatic Transmission
Transmission Selector Lever Cable Inspection

REF: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 20S18
Dated April 3, 2020

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Ranger 2020 Michigan February 28, 2020 through March 18, 2020
F-150 Dearborn February 17, 2020 through March 18, 2020
Kansas City February 17, 2020 through March 22, 2020
Expedition* Kentucky March 3, 2020 through March 19, 2020

 

Affected vehicles are identified in OASIS and FSA VIN Lists.

* Special Service Vehicles (SSV) equipped with Column Shifter.

 

REASON FOR THIS SAFETY RECALL

In some of the affected vehicles, the transmission selector lever cable adjuster locking clip may not be seated properly. This could allow the transmission to be in a gear state different than the gear shift position selected by the driver and may result in the vehicle moving in an unintended direction. This condition could also allow the driver to move the shift lever to Park and remove the ignition key with the transmission gear not in Park. Ranger vehicles that exhibit this condition may display an instrument panel warning message and a warning chime when the driver’s door is opened indicating the vehicle is not secured in Park, while allowing the key to be removed. If the parking brake is not applied, these conditions could result in unintended vehicle movement, increasing the risk of accident or injury.

The parking brake should be applied whenever the vehicle is parked prior to the vehicle repair.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to visually inspect the selector lever cable and adjust if necessary. This service must be performed on all affected vehicles at no charge to the vehicle owner.

NOTE: Less than 1% of vehicles are expected to require cable adjustment.

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of April 27, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. 

 

ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letter

 

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

 

David J. Johnson


ATTACHMENT I

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S18
Certain 2020 Model Year Ranger, F-150 and Police Expedition Vehicles Equipped with a 10R80
Automatic TransmissionTransmission Selector Lever Cable Inspection

 

OASIS ACTIVATION

OASIS was activated on April 3, 2020.

 

FSA VIN LISTS ACTIVATION

FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com on April 3, 2020. Owner names and addresses will be available by May 12, 2020.

NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

 

SOLD VEHICLES

  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES                                        

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.

 

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)

Additional repairs identified as necessary to complete the FSA should be managed as follows:

  • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
  • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
    • Ford vehicles – 3 years or 36,000 miles
  • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.

 

CLAIMS PREPARATION AND SUBMISSION

  • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
    • When entering claims, select claim type 31: Field Service Action. The FSA number 20S18 is the sub code.
    • For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
  • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.

IMPORTANT: Click the Related Damage Indicator radio button.


ATTACHMENT II

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S18
Certain 2020 Model Year Ranger, F-150 and Police Expedition Vehicles Equipped with a 10R80
Automatic TransmissionTransmission Selector Lever Cable Inspection

 

LABOR ALLOWANCES

PASS

Inspect transmission selector lever cable;

Description Labor
Operation
Labor
Time
No adjustment needed 20S18A 0.3 Hours

 

DOES NOT PASS

NOTE: Less than 1% of vehicles are expected to require cable adjustment.

Inspect and adjust transmission selector lever cable;

Description Labor
Operation
Labor
Time
Inspect and adjust transmission selector lever cable

(F-150 and Expedition)

20S18B 0.3 Hours
Inspect and adjust transmission selector lever cable

(Ranger)

20S18C 0.5 Hours

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Parts are not required to complete this repair.


ATTACHMENT III

CERTAIN 2020 MODEL YEAR RANGER, F-150 AND POLICE EXPEDITION VEHICLES EQUIPPED WITH A 10R80 AUTOMATIC TRANSMISSIONTRANSMISSION SELECTOR LEVER CABLE INSPECTION

 

SERVICE PROCEDURE

 

NOTE: Less than 1% of vehicles are expected to require cable adjustment.

 

F-150 and Expedition Vehicles (Ranger Vehicles Proceed to Page 3.)

 

  1. With the vehicle in NEUTRAL, position it on a hoist. Please follow the Workshop Manual (WSM) procedures in Section 100-02.

 

NOTE: Before raising the vehicle position the selector lever in the “D” (Drive) position to aid in selector lever cable adjustment if required later in this procedure.

 

  1. Position the selector lever to the “D” position.

 

  1. If equipped, remove the retainers and the splash shield. See Figure 1.

retainers and the splash shieldFIGURE 1

 

  1. Inspect the selector lever cable adjuster locking clip to ensure it is fully seated. See Figures 2 and 3.

 

  • If the cable adjuster locking clip is fully seated as shown in Figure 2, proceed to Step 10.
  • If the cable adjuster locking clip is not fully seated as shown in Figure 3, proceed to Step 11.

 

NOTE: F-150 shown, all others similar.

selector lever cable adjuster locking clipFIGURE 2

 

selector lever cable adjuster locking clipFIGURE 3

 

Ranger Vehicles Only

  1. Using a plastic interior trim tool, release the retainers and remove the lower right hand (RH) center stack trim panel. See Figure 4.

lower right hand (RH) center stack trim panelFIGURE 4

 

  1. Position aside the lower steering column trim panel. Using a plastic interior trim tool, release the retainers and remove the lower left hand (LH) center stack trim panel. See Figure 5.

lower left hand (LH) center stack trim panelFIGURE 5

 

  1. Remove the fasteners and the lower center stack trim panel. See Figure 6.

 

  • Disconnect the electrical

fasteners and the lower center stack trim panelFIGURE 6

 

  1. Remove the floor console upper trim panel. See Figure 7.

 

    1. Position the selector lever in the “D” (Drive)
    2. Release the retainers and position aside the trim panel.
    3. Disconnect the electrical connectors and remove the trim panel.

floor console upper trim panelFIGURE 7

 

  1. Inspect the selector lever cable adjuster locking clip to ensure it is fully seated. See Figures 8 and 9.

 

  • If the cable adjuster locking clip is fully seated as shown in Figure 8, proceed to Step 10.
  • If the cable adjuster locking clip is not fully seated as shown in Figure 9, proceed to Step 11.

selector lever cable adjuster locking clipFIGURE 8

 

selector lever cable adjuster locking clipFIGURE 9

 

All Vehicles

  1. Grip the selector lever cable adjuster locking clip as shown in Figure 10. Pull on the locking clip to ensure it is fully seated, being careful not to pull the cable end fitting off of the ballstud. See Figure 10.

 

  • If the cable adjuster locking clip is fully seated, the inspection is complete. Reassemble the vehicle.

 

  • For Ranger vehicles Proceed to Step 13.
  • For F150 and Expedition vehicles Proceed to Step 17.

 

  • If the cable adjuster locking clip becomes unlocked, proceed to Step 11.

 

NOTE: Selector lever adjuster locking clip at transmission shown for clarity, all adjuster locking clips similar.

Selector lever adjuster locking clipFIGURE 10

 

  1. Adjust the selector lever Please follow the WSM procedures in Section 307-05 Automatic Transmission External Controls. Then, proceed to Step 12.

 

  1. Grip the selector lever cable adjuster locking clip as shown above in Figure 10. Pull on the locking clip to ensure it is fully seated after the adjustment is completed. Reassemble the vehicle.

 

  • For Ranger vehicles Proceed to Step 13.
  • For F150 and Expedition vehicles Proceed to Step 17.

 

Ranger Vehicles

  1. Install the floor console upper trim panel. See Figure 7.

 

  1. Install the lower center stack trim panel and the fasteners. See Figure 6.

 

  1. Install the lower LH center stack trim panel and position back the lower steering column trim See Figure 5.

 

  1. Install the lower RH center stack trim panel. See Figure 4.

 

F-150 and Expedition Vehicles

  1. If equipped, install the splash shield. See Figure 1.

 

  • Torque to 71 lb.in (8 Nm).

 

All Vehicles

  1. Place the transmission selector lever in the “P” (Park) position.

 

  1. Verify the vehicle starts and confirm the indication in the instrument panel cluster says “P” and the selector lever is able to achieve all transmission ranges P-R-N-D-M (or L).

 


April 2020

* * * IMPORTANT SAFETY RECALL * * *

Safety Recall Notice 20S18 / NHTSA Recall 20V-197

2020 F-150 Ford Truck
Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

What is the issue? A clip that secures the transmission cable to the transmission may not be seated properly.

 

What is the risk? The driver may experience the following if this condition occurs:

These conditions increase the risk of a crash or injury.

What will Ford and your dealer do? Ford Motor Company has authorized your dealer to inspect your transmission selector lever cable clip. If the clip is not properly seated, a technician will repair your vehicle by adjusting the shifter cable and securing the locking clip free of charge (parts and labor).
How long will it take? The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.

 

What should you do? When operating your vehicle prior to repair, please make sure the parking brake is applied whenever the vehicle is parked.

Please call your dealer without delay and request a service date for Recall 20S18. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.

Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle.

If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions.

Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible.

Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control.

COVID-19

(CORONAVIRUS)

Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit owner.ford.com.
What if you no longer own this vehicle? If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.

You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner.

Can we assist you further? If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.

RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.Fordowner.com.

For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com.

Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).

If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1 800 424 9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 20V197.

 

Thank you for your attention to this important matter.

Ford Customer Service Division


Abril de 2020

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Aviso de campaña de seguridad 20S18 / Campaña 20V-197 de la NHTSA

 

2020 F-150 Ford Truck
Número de identificación del vehículo (VIN):

Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.

Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

¿Cuál es el problema? Es posible que un clip que fija el cable de la transmisión no esté correctamente asentado.
¿Qué riesgo existe? Si esta condición persiste, el conductor podría experimentar lo siguiente:

  • Movimiento o desplazamiento inadvertido del vehículo si el freno de estacionamiento no está accionado, lo cual aumenta el riesgo de sufrir lesiones o un choque.
  • Al salir del vehículo la llave de encendido (si está equipada) se puede quitar y podría no proporcionar un mensaje en el tablero de instrumentos o una campanilla que indique que la transmisión no está en Estacionamiento.
  • El engrane de la transmisión que aparece en el tablero de instrumentos podría diferir de lo que indica la posición de la palanca de cambios.
  • Imposible volver a arrancar el vehículo, a menos que el engrane de la transmisión, tal como aparece en el tablero de instrumentos, esté en Estacionamiento o Neutral.

Estas condiciones aumentan el riesgo de sufrir un choque o lesiones.

¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company ha autorizado a su distribuidor a inspeccionar el clip del cable de la palanca selectora de la transmisión. Si el clip no está correctamente asentado, un técnico reparará el vehículo mediante el ajuste del cable de la palanca de cambios y la fijación del clip de bloqueo; todo esto es sin costo alguno para usted (piezas y mano de obra).
¿Cuánto tiempo tomará? El tiempo necesario para esta reparación será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más.
¿Qué debe hacer? Si utiliza el vehículo antes de repararlo, asegúrese de que el freno de estacionamiento esté accionado cada vez que deje el vehículo estacionado.

Llame de inmediato al distribuidor y solicite una cita de servicio para realizar la campaña 20S18. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.

Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad.

Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.Fordowner.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.

Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Ford Motor Company puede negar la cobertura en caso de que el vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que realice esta campaña lo antes posible.

Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días.

NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control.

COVID-19

(CORONAVIRUS)

Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio fundamental. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo Ford y su distribuidor local están trabajando duro para mantenerlo en las calles durante estos tiempos difíciles, visite owner.ford.com.
¿Qué pasa si usted ya no es el propietario del vehículo? Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.

 

Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo.

¿Podemos hacer algo más por usted? Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.

PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com.

Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes de 8:00 a.m. a 8:00 p.m. (hora del Este).

PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com.

Los representantes atienden de lunes a viernes de 8:00 a.m. a 8:00 p.m. (hora del Este).

Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1 800 424 9153) o visite www.safercar.gov. Mencione la campaña de seguridad 20V197 de la NHTSA.

 

Gracias por su atención en este asunto sumamente importante.

Ford, División de Servicio al Cliente

 


August, 2020

* * * IMPORTANT SAFETY RECALL REMINDER * * *

According to our records, your 2020 F-150 Ford Truck has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible.

Recall Number and Description: 20S18 – TRANSMISSION SHIFTER CABLE LOCKING CLIP
What is the issue? A clip that secures the transmission cable to the transmission may not be seated properly. The driver may experience the following if this condition occurs:

These conditions increase the risk of a crash or injury.

 

If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332.

If you wish to contact us through the Internet, our address is: www.Fordowner.com. Thank you for your attention to this very important matter.

 

 

Augusto de, 2020

*  *  *  RECORDATORIO  IMPORTANTE  PROGRAMA  DE  SEGURIDAD  *  *  *

Seg nuestros registros, no se realizaron en sur 2020 F-150 Ford Truck las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible.

Número y descripción de la campaña: 20S18 – CLIP DE BLOQUEO DEL CABLE DE CAMBIO DE LA TRANSMISIÓN
¿Cuál es el problema? Es posible que el clip que fija el cable de la transmisión no esté correctamente asentado. Si esta condición persiste, el conductor podría experimentar lo siguiente:

  • Movimiento o desplazamiento inadvertido del vehículo si el freno de estacionamiento no está accionado, lo cual aumenta el riesgo de sufrir lesiones o un choque.
  • Al salir del vehículo la llave de encendido (si está equipada) se puede quitar y podría no proporcionar un mensaje en el tablero de instrumentos o una campanilla que indique que la transmisión no está en Estacionamiento.
  • El engrane de la transmisión que aparece en el tablero de instrumentos podría diferir de lo que indica la posición de la palanca de cambios.
  • Imposible volver a arrancar el vehículo, a menos que el engrane de la transmisión, tal como aparece en el tablero de instrumentos, esté en Estacionamiento o Neutral.

Estas condiciones aumentan el riesgo de sufrir un choque o lesiones.

 

Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al   1-866-436-7332.

Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: www.Fordowner.com. Gracias por su atenciic en este asunto sumamente importante.

 


4/9/2020

Ford Media Center

FORD MOTOR COMPANY ISSUES SAFETY RECALL FOR SELECT 2020 FORD RANGER, F-150 AND EXPEDITION VEHICLES

Apr 7, 2020 | DEARBORN, Mich.

DEARBORN, Mich., April 7, 2020Ford Motor Company is issuing a safety recall for select 2020 vehicles. They include 2020 Ford Ranger and 2020 F-150 vehicles with 10-speed automatic transmission and 2020 Expedition vehicles with the police package and 10-speed automatic transmission. Units equipped with a rotary gearshift dial are not affected.

In affected vehicles, a clip that locks the gearshift cable to the transmission may not be fully seated. Over time, a partially seated clip may allow the transmission to be in a gear state different from the gearshift position selected by the driver. This could allow the driver to move the shifter to Park and remove the ignition key, without the transmission gear actually being in Park. If the parking brake is not applied in those cases, the vehicle could move unintentionally, increasing the risk of injury or crash.

Ford is not aware of any reports of accident or injury related to this condition.

This action affects 55,158 vehicles in the United States and federal territories, 12,090 in Canada and 681 in Mexico.

Affected vehicles include:

  • 2020 Ford Ranger vehicles built at Michigan Assembly Plant from Feb. 28 to March 18, 2020
  • 2020 Ford F-150 vehicles built at Dearborn Truck Plant from Feb. 18 to March 19, 2020, and Kansas City Assembly Plant from Feb. 21 to March 19, 2020
  • 2020 Ford Expedition vehicles built at Kentucky Truck Plant from March 3 to 19, 2020.

Dealers will inspect the shift cable locking clip and properly seat it as needed. The Ford reference number for this recall is 20S18.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EXPEDITION 2020
FORD F-150 2020
FORD RANGER 2020

 


10 Associated Documents

Recall Acknowledgement

RCAK-20V197-3579.pdf 180.024KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [238.62 KB]

 


Defect Notice 573 Report

RCLRPT-20V197-6278.PDF 218.013KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [212.90 KB]

 


Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 20S18 Certain 2020 Model Year Ranger, F-150 and Police Expedition Vehicles Equipped with a 10R80 Automatic Transmission -Transmission Selector Lever Cable Inspection

RCMN-20V197-7167.pdf 113.396KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [110.74 KB]

 


Miscellaneous Document – Media Release re FORD MOTOR COMPANY ISSUES SAFETY RECALL FOR SELECT 2020 FORD RANGER, F-150 AND EXPEDITION VEHICLES

RMISC-20V197-0152.pdf 54.79KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [53.51 KB]

 


Manufacturer Notices(to Dealers,etc)- Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S18 Certain 2020 Model Year Ranger, F-150 and Police Expedition Vehicles Equipped with a 10R80 Automatic Transmission Transmission Selector Lever Cable Inspection

RCMN-20V197-6038.pdf 1326.627KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.27 MB]

 


Owner Notification Letter(Part 577)

RCONL-20V197-4360.pdf 95.298KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [93.06 KB]

 


Recall Quarterly Report #3, 2020-4

RCLQRT-20V197-8343.PDF 211.324KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.37 KB]

 


Recall Quarterly Report #1, 2020-2

RCLQRT-20V197-4557.PDF 211.134KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.19 KB]

 


Recall Quarterly Report #2, 2020-3

RCLQRT-20V197-7233.PDF 211.24KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.29 KB]

 


Renotification Notice

RCRN-20V197-8456.pdf 334.397KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [326.56 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V197&docType=RCL

 


 

Bestseller No. 1
Automatic 10R80 Transmission Service Kit w/Filter & ULV Fluid Compatible with F-150 2017+ & 2018-2021 Expedition/Mustang/Ranger Gas & Diesel
  • Genuine Parts | Direct fit replacement | 7 quarts of Mercon ULV fluid
  • Comes with new transmission pan gasket | 2 year on all OE parts
  • Note: Basic drain and refill takes around 5 quarts. Each system is different and may need more or less fluid.
  • Fitment: See description for complete fitment list
  • NOTE: This kit will NOT work with 6R80 transmission. Please confirm your transmission before purchase.
Bestseller No. 2
Replacement Automatic Transmission Fluid ATF Kit Mercon ULV - Quart (also fits p/n XT-12-QULV-Set6)
  • ⚠️ Fitment Notes: ⚠️ EngineVersionName:EcoBoost / Mercon ULV - Quart / Only for Models with : 8F35 Transmission
  • ✅ To Ensure That the Product Is Compatible with Your Vehicle, We Recommend Using the Fitment Search Tool Located at the Top of This Page
  • ✅ Replacement Parts are Specifically Designed as an Upgrade from the Original Materials Provided by the OEM
  • ✅ Our Direct Fit Replacement Product Installs Seamlessly, Just Like the Factory Unit
  • ✅ Each Product Undergoes Rigorous Inspection to Ensure Utmost Reliability and Quality
Bestseller No. 3
Replacement Automatic Transmission Fluid ATF Kit Mercon ULV - Quart (also fits p/n XT-12-QULV-Set9)
  • ⚠️ Fitment Notes: ⚠️ EngineVersionName:EcoBoost / Mercon ULV - Quart / Only for Models with : 8F35 Transmission
  • ✅ To Ensure That the Product Is Compatible with Your Vehicle, We Recommend Using the Fitment Search Tool Located at the Top of This Page
  • ✅ Replacement Parts are Specifically Designed as an Upgrade from the Original Materials Provided by the OEM
  • ✅ Our Direct Fit Replacement Product Installs Seamlessly, Just Like the Factory Unit
  • ✅ Each Product Undergoes Rigorous Inspection to Ensure Utmost Reliability and Quality
SaleBestseller No. 4
Valvoline ULV Transmission Fluid 1 QT
  • Formulated with premium synthetic base oils to achieve low viscosity and minimize deposits
  • Provides excellent thermal and oxidation performance
  • Durable friction modifiers help prevent shudder
  • Advanced anti-wear technology to better prevent gear wear
SaleBestseller No. 5
Mercon Ultra Low Viscosity Fluid Automatic Transmission Fluid for 2017 F-150
  • Designed to deliver trouble-free, consistent performance
  • Right for your vehicle and lifestyle
  • Made from high-quality materials for ultimate durability
  • Manufactured to meet or exceed strict quality requirements
  • If you have any questions or need fitment information for your vehicle, please contact with us
Bestseller No. 6
TRIAX ULV ATF, Ultra Low Viscosity, Full Synthetic ATF for Modern High Performance Transmissions (5 Gal Pail)
  • TRIAX ULV ATF is a 100% synthetic product designed for the late generation high-speed automatic electronically controlled transmissions found in a variety of newer vehicles
  • Fully compliant with OEM requirements for applications requiring / compatible with Mercon ULV, Dexron ULV, WSS-M2C949-A or MB 2236.17, and other ULV applications in European and US cars, trucks and SUVs
  • High shear and oxidation stability for uncompromised long term shifting performance; excellent load bearing capacity for heavy duty applications
  • Very low pour point for outstanding performance and fuel economy during cold weather, down to -50 F
  • Prevents shudder, gear wear, sticking, and vibration; maintains optimal frictional stability for the full duration of its life; exceptionally smooth shifting and efficient torque transfer, even under severe loads such a towing or hauling
SaleBestseller No. 7
Motorcraft XT5QMC Mercon V Automatic Transmission Fluid - Case of 12 Quarts
  • Product Type:WIRELESS ACCESSORY
  • These are Transmission Fluids
  • Item Package Weight : 2 pounds
  • Item Package Dimension: 13" L x 11" W x 10" H
Bestseller No. 8
Motorcraft MERCON LV Automatic Transmission Fluid (ATF) **12 Quart Case**
Bestseller No. 9
Ford XT-10-QLVC 5 Quart Mercon-Lv Automatic Transmission Fluid 1 Pack
  • Ford XT-10-QLVC 5 Quart Mercon-Lv Automatic Transmission Fluid 1 Pack
  • -Make sure this fits by entering your model number. -Geniune OEM part
  • Geniune Ford replacement parts are a part of what keeps a vehicle looking and performing its best over the long term, something that the Ford company has always known. When choosing parts for your Ford vehicle, make the best choice: Use durable and affordable parts made specifically for the manufacturer of your vehicle. These genuine Ford parts are a fit for your vehicle. Ford OEM parts are the way to go if you want to keep your vehicle as close to its original condition as possible.
Bestseller No. 10
Replacement Automatic Transmission Fluid ATF Kit Mercon ULV - Quart (also fits p/n XT-12-QULV-Set11)
  • ⚠️ Fitment Notes: ⚠️ EngineVersionName:EcoBoost / Mercon ULV - Quart / Only for Models with : 8F35 Transmission
  • ✅ To Ensure That the Product Is Compatible with Your Vehicle, We Recommend Using the Fitment Search Tool Located at the Top of This Page
  • ✅ Replacement Parts are Specifically Designed as an Upgrade from the Original Materials Provided by the OEM
  • ✅ Our Direct Fit Replacement Product Installs Seamlessly, Just Like the Factory Unit
  • ✅ Each Product Undergoes Rigorous Inspection to Ensure Utmost Reliability and Quality

Last update on 2024-03-21 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...